OK – I’ll point out another bad piece of advice.

This time a non-profit agency recommended that public health departments use 5-Whys to analyze problems fighting the H1N1 pandemic.

Do they really need to be told to ask why?

Wouldn’t a systematic, proven, successful, advanced root cause analysis system – TapRooT® – better serve the needs of our country?

For more about why I hate 5 Whys, see:

http://www.taproot.com/content/2009/10/23/more-bad-root-cause-analysis-advice-another-bad-article/