System Improvements, Inc. is pleased to announce the promotion of Ken Reed to Partner. Ken previously held the position of Equifactor® Program Manager. Equifactor® is a systematic approach to equipment troubleshooting and root cause failure analysis.

Ken developed new programs for System Improvements clients, including an evidence gathering course. He contributed substantial improvements to the Equifactor® program course materials, and assisted with the updates to the TapRooT® (advanced root cause analysis) book and Corrective Action Helper® Guide. Ken has taught TapRooT® root cause analysis courses globally to hundreds of attendees.

Ken served in the Navy for 21 years prior to joining System Improvements in 2005. He served on four classes of nuclear submarines, including fast attacks, ballistic missile and research submarines. He retired from USS SEAWOLF as an E-9 (Master Chief Electronics Technician).

Congratulations Ken!