Learning how to perform an Audit... it is not just about compliance!

Covering Step 2 of the 7-Step TapRooT® Process

Often when teaching Onsite TapRooT® Root Cause Analysis Courses, we get to teach two different companies in back to back courses. Doing this actually saves our clients on instructor airplane travel costs. Last week in Trinidad, I had the opportunity to work with IPSL (pictured above) and Tucker Energy (pictured below).

Learning about the SnapCharT®

Working on the Root Cause Analysis

Working on final excercise

Working on Root Cause Analysis

Just some of the Testimonials after the final exercise:

“Very engaging, eye opening! Be neutral!”   (bias kills an investigation every time the students learn)

“Today’s session was detailed and gave a clear idea on how to investigate an incident totally and fair.”

“The course highlighted that we used the wrong approach for incident investigations in the past.”  (They found conflicting evidence that had not been verified yet)

“Very good hands on approach; assistance from the facilitators (instructors) was very helpful throughout the course.”