How many times have you seen a corrective action to “conduct more training”? Why is this often such a poor corrective action?

Unfortunately, even highly-trained people can make mistakes. A recent article illustrates this nicely.


If you haven’t seen the “basketball” video before, take a look at it at the link above.

This article describes how highly-trained radiologists, people who have an incredible eye for detail, can still make glaring errors based on what they are asked to do. It’s a great example of why “training” may not always be the best corrective action.