Quality has to be caused, not controlled.
Q has to be caused AND controlled
Grtz , Fr
Comment by Verschueren Frank — March 26, 2013 @ 8:23 am
Q has to be caused AND THEN controlled
I am for EE before CC
Engage and Empower before Command and Control
Total without Command and Control is not reality sometimes you need CC It should not be but I am affraid it SOMETIMES is the reality
Comment by Verschueren Frank — March 26, 2013 @ 8:26 am
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Safety & Quality
Creator of TapRooT®
Four years ago I was an incident investigator, an incident reviewer, and an investigation techniques…
We initially started using TapRooT® in 2002 in order to improve the quality…