Chris ValleeChris Vallee, Senior Associate and TapRooT® Instructor here at System Improvements has organized a fantastic best practice track for everyone interested in Process Quality and Correction Action Programs at the 2014 Global TapRooT® Summit.

Chris is going to talk about Why Exceeding Customer Expectation is Wrong. Other topics he has organized on this track include:

“Metrics and Trending” with Kevin McManus, “The Good, The Bad and the Ugly of Process Silos” with Dave Davis and Tommy Garnett, “Process Quality Best Practices” with Ron Goodwin and Mel Lager, “CAPA Best Practices: Is Your Industry Really That Different?” with Amy Bratkovic and “Using TapRooT® for a Process Improvement” with Jonathan Kennedy and Dennis Osmer.

kevinteaching-3-tm.jpgdavidteaching-2.jpgTommy Garnett

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Lager

Dennis Osmer

 Learn more about our presenters on the Summit website and make plans to join us is 2014!

REGISTER NOW: https://www.taproot.com/taproot-summit/register-for-summit.