To prepare for the upcoming launch of our new Version VI software, we are expanding our Technical Support Hours starting on June 1, 2016. Our new hours are 7:00am to 6:00pm Eastern Standard Time. Additionally, we are implementing a direct line for Technical Support. The new direct Technical Support number is 865-357-0080. If you would like, you can print the image below and post it near your desk for easy reference to our new phone number.

Support Hours

Technically Speaking is a weekly series that highlights various aspects of our Version 5 software, introduces you to the upcoming TapRooT® VI release and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, doesn’t mean it has to be complicated!