Sure, we all want to be smarter but let’s talk about being SMARTER in TapRooT® terms.

When using the TapRooT® process, you will first Plan, Investigate and Analyze an incident to identify Causal Factors and their Root Cause(s). THEN, you will create Corrective Actions to help keep them from happening again in the future (Fix). To prevent future occurrences, you will want your Corrective Actions to be SMARTER.

SMARTER is an acronym that stands for:

S – Specific
M – Measurable
A – Accountable
R – Reasonable
T – Timely
E – Effective
R – Reviewed

Each letter and an associated series of questions or statements should be thoroughly considered when creating your Corrective Actions. This will help provide guidance to ensure the BEST possible fix is developed and implemented.

What if I told you that the new TapRooT® VI software has a wizard that can help make you SMARTER???

gandalf

I don’t mean this type of wizard…I mean “wizard” like a “setup assistant” that will guide you through a series of steps to help you create SMARTER Corrective Actions.  TapRooT® VI provides a wizard that leads you step-by-step through each letter of the SMARTER acronym to help you consider all of the important aspects that go into creating the most effective Corrective Actions.

Take a look.

CA wizard

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Once you have completed each step in the SMARTER wizard, your Implementation, Verification and Validation Plans with the associated Due Dates and Persons Responsible will be automatically added as Tasks to your Corrective Action. You can easily track what has been completed, not completed or is past due.

tasks created 2

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But maybe you don’t want to create a SMARTER Corrective Action.  I’m not saying you want to create a dumb Corrective Action, but perhaps just a simpler fix that does not require multiple tasks. TapRooT® VI gives you the ability to document a SIMPLE version of a Corrective Action. A toggle button is featured that allows you to choose between creating a SMARTER or SIMPLE Corrective Action. Whatever fits your needs!

smarter simple 2

Technically Speaking is a weekly series that highlights various aspects of our Version 5 software, introduces you to the upcoming TapRooT® VI release and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, doesn’t mean it has to be complicated!