brochure computer

When we hear the word software, we all think of CDs that you have to install onto your computer, right? And whenever there is a new update or version, you buy more CDs. And if you run into problems installing (which we all probably do because, if you’re like me, you just click “yes” to every prompt it gives you to make it go quicker), then you just hand it over to the IT Department and hope you didn’t break the entire device. All of us non-tech savvy people have been there. It’s not fun.

But one thing everyone can use, yes, even us technically inept people, is the World Wide Web, the internet, cyberland. The cool thing about the internet is that you don’t have to know everything about HOW it works, you just have to know how to USE it. And thankfully it is quite user-friendly.

Well, TapRooT® decided that our robust root cause analysis software should be accessible and convenient while also fully secure and effective. So what did we do? We redesigned, re-invented, re-created TapRooT® as a solely web-based software.

What does this mean?

  1. Automatic updates: Since it’s all online, our TapRooT® Support team launches all version updates automatically so they are available for you to use immediately without lifting a finger. No more CD’s!
  2. Any device, Any browser: No longer are the days of PC vs. Mac compatibility or strictly desktop computers. Login to your TapRooT® VI online account via any device (PC, Mac, tablet, smartphone, etc.) using any browser (Chrome, Firefox, Safari, Internet Explorer, etc.).
  3. So easy a caveman can do it: If you have questions or concerns regarding your TapRooT® VI account, don’t worry about involving your busy IT Department. Just contact TapRooT® Support and they can walk you through any problem easily and conveniently.

So, what are you waiting for? Step into the World Wide Web and make your life a little easier and your investigations that much better.

Already a TapRooT® user, but still using TapRooT® version 5? Upgrade to TapRooT® VI today!

Interested in implementing the TapRooT® process and using our software? Register for a course to learn all you need to know AND get a 90-day free trial subscription to TapRooT® VI.

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, doesn’t mean it has to be complicated!