Hello and welcome to this week’s column focused on interviewing and evidence collection for root cause analysis of workplace incidents and accidents. We’ve talked about the value of a planning SnapCharT® as well as how important it is to uncover facts through evidence collection.

Today, let’s talk about how to keep all of this information organized using TapRooT® Software. Our software is designed to help you track investigations, manage evidence and report on results with ease.

Create a Sequence of Event

The SnapCharT® is a simple method for drawing a sequence of events and is always where an investigator begins evidence collection. Here, you decide many things, including:

  • What information is available
  • What needs to be collected
  • What order the evidence will be collected
  • Who will be interviewed
  • What conflicts exist in the sequence of events and what evidence could help clear them up

Building the SnapCharT® in the TapRooT® software allows you to add all of these notes quickly and efficiently, save them, and edit them as you progress through evidence collection.

Organize digital documents and photos

It doesn’t take long for paper evidence to feel out of control.  Standard operating procedures, work orders, maintenance procedures, company policies and so much more are all collected as you begin uncovering the important facts that will support your conclusions.  Digital photos can easily get lost if they are not stored somewhere immediately.  Storing the digital files in your TapRooT® software catalogs them and keeps them secure.  This also keeps all of these digital items available to pull into the management report feature of the software.  You can easily upload images and documents and add them to your attachment files for each investigation.  Here is a short video to show you how to do just that:  View video.

Use TapRooT® software to create new investigations, manage tasks and analyze the results all in one place.  If you have been trained in TapRooT® and are ready to optimize your investigations, join us for our June 28 webinar!