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People often ask me …

“Is it best to go to a public TapRooT® Root Cause Analysis Courses
or is it better to have a course at my site?”

I also get asked about the type of course they should attend.

Here are some answers to these frequently asked questions…

PUBLIC OR ON-SITE TapRooT® COURSE

PUBLIC: If you only have a few folks who are checking out the TapRooT® Root Cause Analysis System, I recommend attending one of our public courses. See the upcoming schedule by CLICKING HERE. Of course, we hold our courses all over the world, so you probably can find a course near you or in a location that you would really like to visit. In addition, you will meet people from other companies who use TapRooT® or are considering using TapRooT® and you can discuss your efforts to improve performance with them.

ON-SITE: If you have about 10 or more people at a site who need training, I recommend having on-site training. You will save money and your folks won’t have to travel. To get a quote for a course at your site, CLICK HERE.

WHAT COURSE SHOULD I ATTEND

First, you can see a list of all the courses we offer HERE. I usually recommend the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training or the 2-Day TapRooT® Root Cause Analysis Training.

5-DAY TapRooT® TRAINING: The 5-Day Course is the most complete. It teaches techniques for simple investigations and major investigations. You get the most practice using all the TapRooT® techniques (you do a major exercise every day) and you get to practice using the TapRooT® Software (you get a trial subscription with the course).

What is covered in the course? Here is a course outline:

Day One

  • Class Introductions and Background of TapRooT®
  • SnapCharT® Basics
  • SnapCharT® Exercise
  • Define Causal Factors
  • Intro to Root Cause Tree®
  • Root Cause Analysis Exercise 1 – Class Walkthrough
  • Root Cause Analysis Exercise 2 – Team Use of the Root Cause Tree®
  • Developing Corrective Actions
  • Corrective Action Exercise

Day Two

  • Software Tips
  • Generic Causes/Systemic Problems
  • Enhanced Corrective Actions
  • Preparing for Your Investigation
  • Collecting Information
  • Interviewing
  • Interviewing Exercise
  • Interviewing Exercise Root Cause Analysis

Day Three

  • Management System and Changing Behavior
  • Equipment Troubleshooting and Equifactor®
  • Human Engineering
  • CHAP & Exercise
  • Change Analysis
  • Change Analysis Exercise
  • Analyzing Training Problems
  • Putting It All Together
  • Work Direction
  • Aviation Pilot Error Root Cause Analysis Exercise

Day Four

  • Testing Your Human Factors Knowledge
  • Proactive Improvement
  • Auditing Using Safeguard Analysis
  • Trending
  • Analyzing Procedure Issues
  • Operations Root Cause Analysis Exercise
  • Presenting to management
  • Start Final Exercise – SnapCharT®

Day Five

  • Continue Final Exercise
  • Final Exercise Presentations (Class end by 1 PM)

2-DAY TapRooT® TRAINING: The 2-Day TapRooT® Training teaches the essential root cause analysis techniques needed to investigate low to medium risk incidents. The course outline below provides you with the details of the course:

Day One

  • Class Introduction
  • TapRooT® System Overview
  • SnapCharT® Basics – Gathering information
  • SnapCharT® Exercise
  • Define Causal Factors
  • Intro to Root Cause Tree®
  • Root Cause Tree® Exercise
  • Root Cause Team Exercise
  • Developing Fixes
  • Corrective Action Exercise

Day Two

  • Software Overview
  • Generic Causes/Systemic Issues
  • Causal Factors – Additional Practice
  • Reporting/Management Presentation
  • Frequently Asked Questions
  • Final Exercise – Putting What You’ve Learned to Work

OTHER COURSES: These are just two of the courses we offer. For other courses including Trending, Proactive Improvement, and Information Collection and Interviewing, see: http://www.taproot.com/courses

COURSE GUARANTEE: When was the last time you attended training with a money back guarantee? Here is our training guarantee:

GUARANTEE

Attend this course, go back to work, and use what you have learned to analyze accidents,
incidents, near-misses, equipment failures, operating issues, or quality problems.
If you don’t find root causes that you previously would have overlooked and
if you and your management don’t agree that the corrective actions that you recommend
are much more effective, just return your course materials/software
and we will refund the entire course fee.

That’s it. It’s just that simple. We are confident our training will help you find and fix the causes of your problems and we have hundreds of thousands of users worldwide who have attended our training and agree.

So don’t wait. Sign up for one of our public courses or get a course scheduled at you site to see how much TapRooT® Root Cause Analysis can help your company save lives, stop injuries, improve quality, improve equipment reliability, and boost operations performance. We know you will be pleased.