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Alison Diggs—Head of the “A” Team

Alison Diggs heads the administrative team at System Improvements, Inc., and has been with the company for more than 13 years. “We are the first line of defense,” Alison said. “We take care of reception, public course registration, product orders, database updates and maintenance, scheduling of workshops, marketing, newsletter distribution– and that’s a short list of what we do everyday.”

It really does take a village in a busy company like System Improvements, and no one knows that better than Alison. “I rely heavily on the administrative team. Everyone plays a vital role, and they all display the utmost of professionalism.”

Alison is certified in all the TaprooT® courses and has an associate’s degree in Chemical and Environmental Engineering and a bachelor’s degree in Environmental Science. In fact, she came on board with the company while obtaining her degrees. “I was supposed to do data entry for six weeks but, now, 13 years later, I’m still here. That is evidence of what a great company System Improvements is, and it speaks volumes for the owners…they are the best!”

Alison’s team consists of Nicki Burwinkle, Linda Jeffers, Teresa Petersen, Melanie Stansberry, Carli Ashe, Emily Larson, and Ann Pruitt. “It’s hard to describe how much everyone means to our team,” Alison said. “We communicate well; we work well together; we support each other…we are the “A” Team!”