phoenix-skylinePhoenix, Arizona, will be the location for a 2-Day TapRooT® Incident Investigation and Root Cause Analysis on September 17-18, 2009. In just two days you will learn the basics of the TapRooT® System for finding the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and other types of problems. Once you find the real root causes using this systematic process, learn to develop effective fixes that will keep problems from happening again.

For more information and to register for the course, visit http://www.taproot.com/courses.php?d=706&l=1

Phoenix was incorporated as a city in 1881 after being founded in 1868 near the Salt River, near its confluence with the Gila River. The city eventually became a major transportation hub in North America and a main transportation, financial, industrial, cultural and economic center of the Southwestern United States. The city has a notable and famous political culture and has been home to numerous influential American politicians and other dignitaries, including Barry Goldwater, William Rehnquist, John McCain, and Sandra Day O’Connor.

Located in the northeastern reaches of the Sonoran Desert, Phoenix has the hottest climate of any major city in the United States. The average high temperatures are over 100 °F (38 °C) for almost five months out of the year, and have spiked over 120 °F (49 °C) on occasion. (source http://en.wikipedia.org/wiki/Phoenix,_Arizona)

Whether you are an outdoor enthusiast or love to shop and dine, Phoenix has much to offer. Here are some itinerary recommendations:

Hiking is very popular in Phoenix and the surrounding areas. Parks and trails abound for those looking for a casual stroll or a strenuous challenge.

Arizona’s Salt River Tubing & Recreation offers an exciting day tubing down the river. Located in Tonto National Forest, the Salt River is a recreational paradise.

The Dolly Steamboat will take you on a breathtaking day or dinner cruise on beautiful Canyon Lake. Rated one of the “Best Things to Do in Arizona,” the lake and steamboat have been a premier Arizona attraction for locals and tourists alike.

The Hook Up Outfitters specialize in half day to multi-day guided fishing and fly fishing excursions to Arizona’s most beautiful and unique waterways.

Copper Square is in the heart of downtown Phoenix and offers visitors the best of shopping, dining, art and culture. You can find anything you need in beautiful Copper Square.

Dining in Phoenix:

Durant’s has something for everyone. Whether you’re craving steak, chicken, or seafood you will find all menu items are prepared with the freshest ingredients.

Matador Restaurant has been serving authentic Mexican food for more than 25 years. All items are homemade, and it is a local favorite.

Cibo serves traditional Italian cuisine and is also a local favorite. Winner of the “Best of Phoenix,” they are a true crowd pleaser.

Seamus McCaffrey’s Irish Pub will impress you with all your Irish favorites like Corned Beef & Cabbage, Shepherd’s Pie, and Irish Beef Stew. And, don’t forget to wash it down with a stout Irish brew!

For more information and to register for the course in Phoenix, visit http://www.taproot.com/courses.php?d=706&l=1