cleveland1Cleveland, Ohio, will be the location for a  2-Day TapRooT® Incident Investigation and Root Cause Analysis on October 13-14, 2009. In just two days you will learn the basics of the TapRooT® System for finding the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and other types of problems. Once you find the real root causes using this systematic process, learn to develop effective fixes that will keep problems from happening again.

For more information and to register for the course, visit:

Cleveland is the county seat of Cuyahoga County, the most populous county in the state. The municipality is located in northeastern Ohio on the southern shore of Lake Erie, approximately 60 miles west of the Pennsylvania border. It was founded in 1796 near the mouth of the Cuyahoga River and became a manufacturing center owing to its location at the head of numerous canals and railroad lines.

In studies conducted by The Economist, Cleveland and Pittsburgh have been ranked as the most livable cities in the United States, and Cleveland was ranked as the best city for business meetings in the continental U.S.


Dubbed “The Rock n’ Roll Capital of the World,” Cleveland has more than music to offer. From shopping, dining, museums, and festivals to outdoor fun on Lake Erie and Put-in-Bay on South Bass Island, this all-American city will keep visitors on the move. Here are a few suggestions for your adventure in Cleveland:

rock-n-roll-hall-of-fameThe Rock and Roll Hall of Fame and Museum is located on the shores of Lake Erie in the heart of downtown Cleveland. No matter what kind of music you like, this museum is a must-see!

Cleveland Botanical Garden is located in the heart of University Circle, Cleveland’s cultural district. It includes 10 acres of award-winning gardens and a state-of-the-art conservatory.

The Steamship William G. Mather is a retired Great Lakes bulk freighter now restored as a maritime museum. She transported cargo such as ore, coal, stone, and grain to ports throughout the Great Lakes and was nicknamed “The Ship That Built Cleveland.”

The USS Cod is a World War II era Gato class fleet submarine. She is 312 feet long, weighs 1,525 tons and began her life on July 21, 1942. Tour the torpedo room, the galley, the officer’s quarters, the engine room and more!

The Nautica Queen Cruise Ship is Cleveland’s favorite cruise dining ship. Enjoy breathtaking views of the city and Lake Erie while enjoying live music and a buffet meal.

Put-in-Bay is located on South Bass Island and is the crown jewel of Lake Erie’s islands. You’ll enjoy a ferry ride to this tiny island which is dotted with historic homes, quaint restaurants, and local pubs.

Ohio’s Lake Erie Shores & Islands has something for everyone—boating, fishing, water sports, restaurants, waterparks, amusement parks, shopping and more! This large expanse of waterfront (and nearby islands) is a city unto itself.

Dining on Fabulous Lake Erie:

pier-w-restaurant-in-cleveland1Pier W is a landmark Cleveland restaurant that has been serving up the freshest seafood around since 1965. The restaurant’s unique architecture is designed to resemble the hull of a luxury liner cruising along Lake Erie, offering spectacular views of Lake Erie and the Cleveland skyline.

Crabby Joe’s Waterfront Bar & Grill is Located inside Anchors Away Marina with spectacular views of Lake Erie’s West Harbor. Sit on the back deck and enjoy marina favorites like calamari, coconut shrimp, and oysters on the half-shell.

Mariner’s Club Dockside Restaurant is located at the beautiful Mariner Village Marina. Take in the incredible view of Lake Erie while enjoying specialties like Shrimp and Tomato Broth with Cheddar Grits, Pan Seared Five-Spice Talapia, or go with traditional favorites like a Shrimp Po Boy or a giant Mariner Burger.

Other Dining in Cleveland:

Rock Bottom Restaurant and Brewery features excellent handcrafted beers, an exciting menu, and a spirited place to enjoy food and brew. Their motto, “Serious About Our Food. Crazy About Our Beer,” rings true as soon as you walk through the door.

Blue Point Grill is Cleveland’s premiere seafood restaurant. Located in the historic Warehouse District, the Blue meal-13Point Grill has been voted Cleveland’s Best Seafood Restaurant every year since it opened.

One Walnut Restaurant not only offers a spectacular menu, but the décor is something to be seen! Try their Eggplant Filet Mignon with Fried Green Tomatoes and White Bean Minestrone or Braised Lamb Shoulder with Fontina Potato Puree and Wild Mushroom Tomato Gateau. Finish it off with Cinnamon Beignets with Banana Custard and Coconut Brittle.

For more information and to register for the 2-Day TapRooT® Incident Investigation and Root Cause Analysis course in Cleveland, visit