Author Archives: Barb Phillips

Root Cause Tip: What is the Root Cause of Memory Failure While Learning?

Posted: July 1st, 2015 in Root Cause Analysis Tips

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Ever take your laptop to training to take notes? According to psychological research, (The Pen is Mightier than the Keyboard), if you want to retain what you learn during training, using a laptop to take notes is not a good idea.

The research indicates that the act of taking notes on a laptop seems to interfere with our ability to remember the information. Mueller & Oppenheimer, psychologists for the research, believe that’s because learners on laptops are mindlessly typing everything the instructor is saying.  When tested, laptop users performed similar to pen notetakers on factual questions about the notes, but significantly worse on conceptual questions.

Since we can’t take notes as fast nor capture as much information with a pen, we are required to think and actively listen for what’s most important to write down.  Thus, we store information into memory as we think about it.

One of the root causes of memory failure during learning appears to be the way we take notes.  Will this research change the way you take notes in training?  Leave your comments below.

Happy Canada Day!

Posted: July 1st, 2015 in Pictures, TapRooT® Instructor

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We are grateful for all of our Canadian TapRooT® Instructors and friends! Happy Canada Day!

Career Development: On Information Overload? Take Action!

Posted: July 1st, 2015 in Uncategorized
breaking news

Interesting headlines can lead us to good information, but they also lead us away from taking action.

I admit to being an information junkie, and list article headlines steal my attention every single day because they are tasty morsels of knowledge I can’t resist knowing.

10 Things You Didn’t Know About …

15 Things You Need to Know About …

20 Things You Should Consider About …

You get the idea!

Not to say that information is a bad thing ….
but with the Internet we are all on information overload.  What happened to simply taking action?

I love this author’s idea about implementing a “deprivation week,” disconnecting from information sources and just doing the work you know you should be doing. If you feel like you are operating less successfully because of an overwhelm of information, check out his advice to quit learning and start doing: 10 Overlooked Truths about Taking Action

 

Career Development: The Truth About Failure

Posted: June 22nd, 2015 in Career Development, Career Development Tips, Pictures

success failure

In Walter Bond’s book All Buts Stink (2009),  he puts failure into perspective.  He believes that there are two important factors that contribute to it – a lack of information and/or a lack of discipline.  Both contributing factors can be overcome.

You are already paying a price for the life you have. Pay a little bit more and have a bigger life. ~ Walter Bond

Reaching for a bigger life is to risk failure. Ironically, failure is easy to live with because it brings out sympathy from our friends and colleagues.  Sympathy is comforting.  We may not realize it, but there may be a point in life that we settled comfortably into the benefits of failure.  Discipline is hard work, and so is finding the information that we need to be successful.

However, accepting failure is also accepting a smaller life.

So how do you live a bigger life? Bond advises,

Career change, back to school, investment of time, investment of money, increased effort or focus, investment of courage.

And then what? And then the road to success may get uncomfortable, and one reason is that success brings out jealousy from those same friends and colleagues who were all in on the  group hug when we failed. They may send this message to us once we begin to experience success:  Don’t push forward and leave me behind. Stay here on my level where we’re friends.  They may not say those exact words, but what they do say to us may not encourage us to move toward a bigger life.  Plus, taking risks will create more obstacles, more roadblocks, more failures.

Perhaps the solution is to re-frame “failure” as simply an undesirable outcome.  Undesirable outcomes are not failures, they help us succeed.  To experience success after an undesirable outcome, we must be willing to take action.  We not only need a willingness to risk failure, we need to be willing to fall flat on our faces allowing that experience to motivate us to take that information and increase in action, to find the information we need, to become more disciplined.  Failure is a chance to move forward with important, new knowledge.

Know better. Do better.

Think of all the successful people throughout history, and all the struggles they went through before achieving a bigger life.  They never gave up — they corrected what needed to be corrected after each failure and kept their momentum.

When we become wildly successful, no one will be talking about our failures. Failures are just important and necessary stepping stones to achieving our highest aspirations.  Stepping stones … not stumbling blocks.  And that, friends, is the truth about failure.

Are you paying a price for the life you have? Are you willing to pay a little more?

Learn more about Walter Bond at http://walterbond.com/

Mystery Solved!

Posted: June 19th, 2015 in Pictures

Shout out to TapRooT® Instructor, Ken Turnbull for forwarding us this interesting, hot-off-the-press “headline news.”  You heard it here first!

 

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Are You Comfortable With Just Getting By?

Posted: June 15th, 2015 in Best Practice Presentations, Human Performance, Summit

Getting comfortable with just getting by, accepting failure, accepting broken rules … these attitudes all contribute to an unhealthy workplace culture that allows major and minor accidents. How do we get back on track?

We livestreamed Mark Paradies’ empowering talk, “How to Stop Normalization of Deviation,” at the 2015 Global TapRooT® Summit in Las Vegas. View the recorded session below and learn how to improve the work culture at your facility.

Broadcast live streaming video on Ustream

Dan Quiggle Shares Lessons on Leadership

Posted: June 3rd, 2015 in Summit

We were privileged to hear Dan Quiggle speak on leadership today at the 2015 Global TapRooT® Summit in Las Vegas.

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Dan Quiggle (left) Mark Paradies (right)

 

 

2015 Global TapRooT® Summit After Hours: Downtown Vegas!

Posted: May 25th, 2015 in Local Attractions, Summit

Are you getting packed for Vegas? Do you have one or two fun things on your list for after hours fun?

On our visit to downtown Vegas, we chatted with one of the locals who told us downtown is where it’s at!  It’s less expensive for a night out on the town, and in his opinion, more fun because it’s old-style Vegas glam!

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Hugo’s Cellar at the Four Queens Hotel and Casino is known for classic Las Vegas dining.  Ladies will be greeted with a long stemmed rose.

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Adventure seekers will love the thrill of ziplining through downtown.  Click this photo to view an exciting zipline video!

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The Golden Nugget and Binion’s sit right across from each other! Binion’s penthouse restaurant offers breathtaking views; and The Golden Nugget was named “Best Downtown Hotel” in 2014!

Last but not least, The Gold Spike has a giant living room and backyard where there is a ton of fun to be had on a warm summer night!

DowntownGamePlace

The living room at the Gold Pike is equipped with games and comfy furniture (click to view another photo of the living room.

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Judy and I played life-size chess in the backyard of The Gold Spike! Click this image to see the cornhole games and comfy seating!

We’ve listed some more ideas on our Hotel & Travel page (scroll down the page to view the list).

Still haven’t signed up?  We’ll take your registration for a few more days!  Go to this link now: http://www.taproot.com/taproot-summit/register-for-summit

We are Grateful to Our Military

Posted: May 25th, 2015 in Uncategorized

Memorial Day

We just want to take a moment to honor those who have served, those who are active military, and the families of our military. Home of the free because of the brave. Thank you for your sacrifice.

Do You Have the Newest Editions of the TapRooT® Root Cause Dictionary, Root Cause Tree and Corrective Action Helper?

Posted: May 20th, 2015 in Courses, TapRooT, Training

2015 DuoCahA new revision of the TapRooT® Root Cause Dictionary, TapRooT® Root Cause Tree, and TapRooT® Corrective Action Helper Guide was released on May 1, 2015.  This revised 3-piece set is available for purchase to anyone who has attended a TapRooT® course.

Revisions include:

Root Cause Tree: One new root cause and 3 updated root causes.

Root Cause Dictionary: Updates to definitions to cover root cause changes and current industry best practices.

Corrective Action Helper Guide: Updates for new root causes and updated references.

The updated materials are currently available in English only.

Go here to order: http://www.taproot.com/store/2015-DUOCAH.html

**If you attended a course in 2015, contact info@taproot.com for a special discount.

***If you are attending the 2015 Global TapRooT® Summit, you can purchase all at the Summit at a special discount as well! Contact info@taproot.com for more information

Room Block Extended for the 2015 Global TapRooT® Summit!

Posted: May 14th, 2015 in Summit

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Our room block has been extended!  Friday, May 22, 2015, is your last opportunity to book a room in the 2015 Global TapRooT® Summit Hotel Block.

By staying at the conference hotel, you will enjoy the value, convenience and perks of residing at the conference venue, including:

  • Room block rates starting at just $129.00.
  • Excellent location (the Flamingo wasn’t built on the Strip, the Strip was build around the Flamingo)
  • Saving time – relax – have one more cup of coffee before the conference begins – your room is conveniently located in the conference host hotel.
  • Bars and nightlife, dining, entertainment, casino, salon and spa, shopping and a wildlife habitat – all onsite!
  • Step right out the door and onto the fabulous LINQ Promenade!

There’s no better place to stay during Summit week than the Flamingo Las Vegas!

For more information, visit: http://www.taproot.com/taproot-summit/hotel-travel

Passo a Passo No Site TapRooT® (Portuguese Step-by-Step Instructions to Register for TapRooT® Courses)

Posted: April 29th, 2015 in Courses

Thanks to TapRooT® Instructor, Boris Risnic, for providing these instructions for our Portuguese-speaking clients.

Incident Investigation & Root Cause Analysis Sessions Offered Exclusively June 3-5, 2015 in Las Vegas

Posted: April 29th, 2015 in Best Practice Presenters, Root Cause Analysis Tips, Summit, Summit Videos, Video Depot

Benna interviews Ken Reed, track leader for the 3-day Incident Investigation & Root Cause Analysis track at the 2015 Global TapRooT® Summit.

Attend this track for a deeper understanding of investigation and root cause analysis.

REGISTER for the 2015 Global TapRooT® Summit.

Need New Ways to Fix Old Problems? Sign up for the 2-Day Creative Corrective Actions Course!

Posted: April 27th, 2015 in Best Practice Presentations, Summit

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This 2-Day Creative Corrective Actions course is a popular interactive and practical workshop that provides participants with a process and tools to uncover innovative and creative solutions and discover opportunities that will lead to breakthrough thinking. Follow this process for increasing creativity in process improvement, strategic thinking, or product design. Included in this workshop is Dr. Edward de Bono’s Six Thinking Hats™. Quit solving problems with the same thinking that created them, this course will take you outside the box and around the corner to a place where new ideas are designed.

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Michele Lindsay

This course is taught by Michele Lindsay, President, of P2 – Performance Potential Inc. Toronto, Ontario Canada. Michele is the type of leader that inspires others to design a better outcome and gives them the tools they need to go back to their facilities and create an exciting future. She has been working in the field of investigations and root cause analysis for over 20 years and is passionate about helping organizations and individuals access their potential.

A long time out of the box thinker and a focus on high performance has led Michele down a unique career path not only as a technical specialist in left brained, highly analytic root cause analysis, but uses her right brained creativity and connection to others to help her optimize performance with individuals, teams and organizations.

Michele has contributed to the Wiley Publication – Handbook of Loss Prevention Engineering on the topic of Leadership; Creating Conditions to Get Beyond Compliance to High Performance.   As a TapRooT® instructor for 1000s of learners, and a facilitator or reviewer in close to 100 significant investigations, her extensive background focuses not only on the process and system improvements but engaging  people to take performance to the next level.

Michele has developed this 2-day course on innovation and creative thinking intended to move teams to new solutions to old problems.  Join her in the Summit course “Creative Corrective Actions” to take these tools and skills back to your facility.

Course Outline

  • Identify and remove roadblocks to Creativity & Innovation
  • We are not all born creative – understanding how to get there
  • Describe and practice the Innovation process, which includes:
    • Focus – Define the problem or opportunity and bring it into focus
    • Uncover Alternatives – New ways to solve old problems, open the creativity tool box to help build solutions and NEW ideas.
    • Narrow your choices – Effectively and efficiently make decisions in teams that break down walls and create team collaboration including the using the globally renowned Six Thinking Hats™ method.
  • Create alignment in decision making
  • Apply the process and tools to a current business problem or opportunity
  • Lay the groundwork for successful implementation
  • Build a climate of innovation

This is the last chance to register for this course this year!

REGISTER for this course and the 2015 Global TapRooT® Summit (June 1-5, 2015).

REGISTER for this 2-day course only (June 1-2, 2015).

2015 Global TapRooT® Summit Prizes Announced!

Posted: April 17th, 2015 in Summit

When you attend the Summit, you NOT ONLY

but ALSO have a chance to win amazing prizes just for showing up. Check out these awesome prizes we have waiting for our attendees:

ipad mini

Mini iPad

 

gopro

GoPro

 

apple watch

Apple Watch

 

amazon card

Amazon Gift Cards

REGISTER TODAY for the 2015 Global TapRooT® Summit.

LEARN MORE about the Summit!

2015 Global TapRooT® Summit After Hours: Thrills, Eat & Drink, Shows, Relax

Posted: April 15th, 2015 in Local Attractions, Summit

We’ve been featuring some fun things we like to do in Las Vegas, and so far have a dozen suggestions:

Thrills

Exotics Racing

Zarkana by Cirque Du Soleil

Shows

Million Dollar Quartet

The Jersey Boys

Bellagio Fountains

Eat, Drink & Relax

The LINQ Promenade

Guy Fieri’s Kitchen & Bar on the LINQ

Container Park in Downtown Las Vegas

O’Sheas on the LINQ

Capo’s Speakeasy – Steakhouse

Learn

Mob Museum

Shop

Fashion Show Mall

What are your favorite things to do in Vegas? Leave your comments below and share with other attendees, and don’t forget to join us for the 2015 Global TapRooT® Summit, June 1 – 5, 2015 in Las Vegas, Nevada.

 

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Click here to learn about the Reception we have planned at Margaritaville!

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Click here for info about the host hotel

2-Day Hazard Recognition Course Includes Site Visit to Caterpillar

Posted: April 10th, 2015 in Summit

Here is an exciting update on the 2-Day Hard Recognition Course that will be offered just prior to the 2015 Global TapRooT® Summit, June 1 and 2, 2015, Las Vegas, NV.

This course focuses on the tried and true methods of hazard recognition including at risk or unsafe behavior, legislation implications, and hazard identification & rectification. The instructor, Peter Berkholz over 30 year of mining and industrial experience. The course includes a site visit to the local Caterpillar Franchise on Day#2, where participants have the opportunity to put into practice the theory learned on Day#1 during a hazard identification exercise.

The course is run to allow participants to learn about different methods of Hazard identification (Day #1) and then apply the learnings through an actual on site hazard identification exercise (Day #2).

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Check out the schedule below:

Day #1

What are hazards?

Why hazard identification is critical in the workplace.

Duty of care and legislative requirements

  1. Europe
  2. USA
  3. Australia

Hazard/barrier, safeguard model

Hazard identification and rectification

Hazard ID and Risk management tools.

  1. Europe
  2. USA
  3. Australia
  4. TapRooT®

Day #2

Morning

Site visit at the local Las Vegas Cashman CATERPILLAR Equipment outlet. Where we will inspect selected mobile CAT equipment using various hazard identification documents

Afternoon

Feedback on site visit and the use of Hazard ID tools.

REGISTER for this 2-Day Hazard Recognition Course.

LEARN MORE about the 2015 Global TapRooT® Summit.

Book in the TapRooT® Summit Host Hotel Now!

Posted: April 8th, 2015 in Summit

FlamingoHotel

The room block cut-off for the 2015 Global TapRooT® Summit host hotel, The Flamingo Las Vegas Hotel, is one month from today. Make your reservation before May 8, 2015 to secure room block rate.

For more information, visit: http://www.taproot.com/taproot-summit/hotel-travel

 

2015 Global TapRooT® Summit After Hours: Container Park

Posted: April 7th, 2015 in Summit

This column highlights some fun things to do to unwind in Vegas after a full day of learning and networking at the 2015 Global TapRooT® Summit.

There’s more to Vegas than “The Strip,” so today and the next couple of weeks we are highlighting some fun places to visit downtown. (Didn’t know The Strip was not considered downtown? Downtown has a completely different and unique vibe.  And we learned on our site visit that there’s actually a pretty big rivalry between downtown and The Strip!)

Downtown is very easy to get to — just grab a taxi at the Flamingo Las Vegas Resort taxi stand and you’ll be there in less than 20 minutes.  Cab fare is about $28 one-way, so get a small group together and split the fare for a low cost, no worry mode of transportation.

First up, we’d like to feature Container Park.  Located at 707 Fremont Street (Fremont & 7th), Container Park is a unique venue offering a variety of great options for food and drinks.

The entrance of Container Park.

A 40-foot-long mantis greets you at the entrance of Container Park.

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The latest addition to downtown expansion and revitalization, Container Park is made up of 45 repurposed, different-sized shipping containers.  It also features 43 Xtreme Cubes, and the containers and cubes house the shops, restaurants and bars.

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Inside Container Park.

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A bird's eye view.

A bird’s eye view.

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Lots of food, drinks and shops to choose from!

Lots of food, drinks and shops to choose from!

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This open air shopping park located on historic Fremont Street also hosts live concerts, movies and a children’s park. So, if you brought the spouse and kids, you can enjoy a glass of wine in the open air, listen to live music, and watch the kids play on the treehouse and playground.

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The Outdoor Pavilion hosts live music on summer nights.

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We visited in February, and can’t wait to go back in June where things are sure to heat up in Vegas on summer nights.

LEARN MORE about the 2015 Global TapRooT® Summit.

REGISTER for the Summit today!

 

2015 Global TapRooT® Summit After Hours: O’Sheas on The LINQ

Posted: April 7th, 2015 in Courses, Local Attractions, Summit

We’ve been highlighting some fun things to do in this column during 2015 Global TapRooT® Summit Week (June 1 – 5, 2015, Las Vegas, NV). Today we are featuring an entertainment venue that is literally steps away from the Summit host hotel, The Flamingo Las Vegas.

O’Shea’s Casino and Pub never has a dull moment. On our site visit, a local desribed it as “Not your father’s Oshea’s, more like your son’s.” Located in the former Imperial Palace, O’Shea’s stays true to their Irish theme with an exciting and rambunctious atmosphere.

 

O'Sheas on the LINQ Promenade

O’Sheas on the LINQ Promenade

An Irish inspiration isn’t all they’ve got going for them, though. The 50 types of beer, table games, beer pong tournaments, live entertainment and outdoor games keep the spirit alive. Don’t forget the delicious pub menu and unique drink specials to share and enjoy with friends into the night.

CLICK HERE to register today for the 2015 Global TapRooT® Summit!

Or CLICK HERE for more info about the Summit!

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