Author Archives: Barb Phillips
Don’t threaten a hippo to find out!
Our culture celebrates people who make little to no meaningful contributions to others. When we make heroes of people who can act, play a sport, or sing we are placing value on activities they perform well. Do the people you honor have the personal qualities you’d like to emulate in business and life? Think of those who have made a direct impact on your life. These people are likely those you see every week, who have overcome the odds to be successful. They are the people who will walk with you during tough times. Do one thing to honor your hero today!
Register today and join us in San Antonio, Texas, August 3-5, 2016.
The Global TapRooT® Summit offers multiple focused learning tracks. This video introduces the Medical track for healthcare professionals. Come to the Summit and maximize improvement at your company!
REGISTER for the 2016 Global TapRooT® Summit.
Interested in the Investigation Track? Learn about it here!
Interested in the Asset Optimization Track? Learn about it here!
Interested in the Safety Track? Learn about it here!
Interested in the Quality Track? Learn about it here!
“To get it done right, I do it all myself,” said no great leader … ever. Don’t be a martyr – work smarter.
We reached a milestone on our Facebook page this week! It’s fun to share and have conversations with you on Facebook.
If you’re not part of the group, you can join us here!
Last year, I had the privilege of sharing investigative interviewing best practices with attendees at the 2015 Global TapRooT® Summit. This year is even *more* exciting because it’s a brand new course that I’m co-teaching with Alan Smith of Matrix Risk Control (UK).
If you are not familiar with Alan’s impressive credentials, go here and learn about him and the best practice session he is teaching at the Summit. You’ll also want to watch his keynote presentation from the 2015 Summit here.
We still have a couple seats left in our Interviewing & Evidence Collection Techniques Course, San Antonio, Texas, August 1-2. If you have questions, give me a call on my direct line: 865.357.0176!
Hope you enjoy this best practices video from last year’s Interviewing & Evidence Collection Techniques Course. Attendees at the course blew me away with their intelligent questions and thoughtful responses during our Q&A at 8 a.m.!
Come to the 2016 Global TapRooT® Summit and learn to solve your most pressing issues!
Dave Janney invites you to TapRooT® for Audits, a special 2-day course for auditors to help them find and fix the root cause of problems as well as use TapRooT® Root Cause Analysis proactively.
Special thanks to TapRooT® Instructor, Jim Whiting for sending in the video.
It doesn’t matter who you are, your time is limited, and your life is finite. Knowing this, if you made a list today of things you would not want to leave undone, what items would be on the list? And what has blocked you from checking these items off? If you are like most people, you wait to act. You wait until something kicks you in the butt and reminds you that maybe you are not living life on your own terms. Maybe you’re living by someone else’s terms … someone you don’t even like.
Identify what’s important (versus what doesn’t really matter). Write your list. Build your legacy. Don’t leave what you’re meant to do here undone.
Our Global TapRooT® Summit attendees help one another by sharing best practices. We’d love to hear from you this year! Learn more about joining us in San Antonio the first week of August at the Summit website!
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In these videos (Part One and Part Two above), Alan Smith introduces fascinating case studies of serious incidents he has been involved in and lessons learned. He is the former Head of Major Crime Operations – Grampian Police, Scotland. As a career detective, he was the lead investigator in numerous homicide investigations. He is a Certified TapRooT® Instructor/Facilitator and has in-depth experience in numerous offshore tragedies including Piper Alpha and the MV Bourbon Dolphin. He is an Accredited Senior Investigator in Counter Terrorism and Kidnap and Ransom. Alan is the former Chair of the Scottish Senior Investigating Officer’s Conference.
Alan will be co-teaching Interviewing & Evidence Collection Techniques at the 2016 Global TapRooT® Summit, August 1 & 2, San Antonio. He will also be leading a special session you don’t want to miss: Risk Assessing the Perfect Murder.
It’s not too late to register for the 2016 Global TapRooT® Summit!
Do you ever look at social media and see so many people doing so many cool things that you wonder if you are falling behind? It’s not social media’s fault. Social media wasn’t designed to let us know whether or not we measure up. It’s our fault because feelings like that arise when we compare our insides to someone else’s outsides.
We have no idea how long it takes for a person to get to where they are. Let’s not act like it was dumb luck or unearned effort when someone succeeds. Although another person’s success can feel like a reminder of personal shortcomings, jealous feelings can be proactive when we recognize them and allow them to reveal qualities within ourselves we can improve upon. The real question is:
Are you willing to make the sacrifice?
We love how this client recognizes the value of equipment troubleshooting training! Don’t miss our Equifactor® 2-day course, a Pre-Summit Course scheduled for August 1-2, 2016 in San Antonio, Texas!
We’re so impressed with how a large retail pharmacy approached a problem and their corrective actions not only improved their processes but also earned an impressive award! What can you proactively improve at your facility? How can we help?
If you’d like to learn more about how to be proactive in healthcare, check out our Medical Track at the 2016 Global TapRooT® Summit, August 3-5, San Antonio, Texas.