Author Archives: Barb Carr

Refresh your knowledge with 2-Day TapRooT® Root Cause Analysis Training

Posted: February 7th, 2018 in Career Development, Career Development Tips, Courses, Testimonials

Stay sharp and keep pace with TapRooT® software technology as well as new developments in incident investigation and root cause analysis. If you haven’t taken a TapRooT® course in a few years, you’ll enjoy the boost that comes with new knowledge and strengthening your skills. Here are some comments from recent attendees:

“The 2-Day course was clear, concise, engaging and interesting.” ~ K. Malcolm

“It was a good refresher after taking the 5-day four years ago.” ~ N. Ferrell

“Hands-on exercises will help on the job.” ~ K. Blackmon

Invest in your career possibilities. Join us for an upcoming course and refresh your knowledge and skills.


Lake Charles, LA, March 6

Lisbon, Portugal, March 8

Sydney, Australia, March 13

Calgary, Canada, March 13

Singapore, March 15

Perth, Australia, March 19

Bogota, Colombia, March 21

Portland, Oregon, March 21

Sao Paulo, Brazil, April 4


Don’t forget to use the hashtag… #taprootsummit

Posted: January 31st, 2018 in Summit


The question has been asked and the answer is “yes” – we will be using a conference hashtag again this year (#taprootsummit) .. so if you are a tweeter (or a would be tweeter) please remember to use the conference hashtag in your tweets. It’s a lot of fun!

Are you registered for the 2018 Global TapRooT® Summit February 26 to March 2, Knoxville, Tennessee? We’d love to hear some tweets in February about what you’re looking forward to doing after you arrive in Knoxville!

  • Ever had free time after a conference day but needed to know some of the best places to eat in an unfamiliar place? Tweet out your question to #taprootsummit after hours!
  • Ever forgot when a registration desk was open or where to even register? Tweet out your question to #taprootsummit after you arrive!
  • Ever wondered if you could start networking with some of the attendees or make a friend before you even arrived? Tweet out to #taprootsummit that you’re attending!

These are just a few fun ideas. During the last conference our attendees had a blast communicating on Twitter and sharing images of the event.

Have questions? Tweet them out! Don’t forget the hashtag… #taprootsummit !

Friday Joke

Posted: January 26th, 2018 in Jokes

When your fast and you know it…

Is the information you’ve gathered for your investigation in this pile… somewhere?

Posted: January 24th, 2018 in Career Development, Career Development Tips, Software, Testimonials


Are you frustrated with the amount of paper on your desk related to incidents you are investigating?

Do you spend too much time looking for information you know you have… somewhere.

Are you having a hard time finding the missing pieces to the investigation puzzle that will help you find and fix problems at your facility once and for all?

Then you need TapRooT® software!

TapRooT® Root Cause Analysis software is used by investigators as a central repository for their root cause investigations. The software helps to streamline the process, organize information and save critical data.

Some essential tasks investigators use the software for are to:

  • create SnapCharT®s (a timeline leading to the incident) that are easy to read and re-order as they collect new information.
  • organize evidence collection.
  • run causal factors (mistakes, errors or equipment failures) through the Root Cause Tree® to determine the real root causes.
  • look up questions they may have in the Root Cause Tree® Dictionary.
  • develop fixes with the Corrective Action Helper®.
  • create management reports.

How can you receive a free 3-month subscription to try it for yourself? Sign up for a 2-day TapRooT® course! In the 2-day course, you will learn everything you need to know about how to conduct a TapRooT® Root Cause Analysis Investigation and an opportunity to practice in the software.

“[The course] gave us the opportunity to complete an example event in the software.
Most classes don’t allow you time to learn objectives taught, including software.” ~ A. Garcia

REGISTER for an upcoming course:

Lake Charles, LA, March 6

Lisbon, Portugal, March 8

Sydney, Australia, March 13

Calgary, Canada, March 13

Singapore, March 15

Perth, Australia, March 19

Bogota, Colombia, March 21

Portland, Oregon, March 21

Sao Paulo, Brazil, April 4


TapRooT® is Going to Wilmington, Delaware

Posted: January 23rd, 2018 in Courses, Local Attractions


We have 2-Day TapRooT® training planned in Wilmington, April 25 and 26, 2018.  It’s not very often that we get to this location, so don’t miss your chance to register.

What’s so special about Wilmington? Well, we asked TapRooT® Instructor, Dave Janney, to fill us in since he is familiar with this city.  He said there are some interesting places to think about working into your visit.

Historic New Castle. This town, established in 1651, is a mix of colonial, Dutch and Federal architecture. Cobblestone streets and stately townhomes of this riverside city make it a perfect place to visit in the Spring.

Longwood Gardens. TapRooT® Training will be held during the Spring Blooms event – explore 1,077 acres of crocus, winter-aconite, glory-of-the-snow and daffodils blanketing the grounds.

Nemours Mansion. The Nemours Mansion is a classical French mansion with 105 rooms on five floors occupying almost 47,000 square feet. If is an excellent example of a modified Louis XVI French château.

Winterthur Museum. This impressive museum houses one of the most important collections of Americana in the United States of America.

Hagley Museum. Hagley is the site of the gunpowder works founded by E. I. du Pont in 1802. It’s an example of early American industry including restored mills, a workers’ community, and the ancestral home and gardens of the du Pont family.

Enjoy this course location and learn everything you need to know about how to conduct a root cause investigation and create effective Corrective Actions in just two days!

REGISTER for 2-Day TapRooT® Training in Wilmington, Delaware today!

Career Opportunities for Candidates with TapRooT® Skills

Posted: January 22nd, 2018 in Career Development, Job Postings

You can’t do a good job if your job is all you do. Maximize your career potential with training. Here are some recent listings for candidates with TapRooT® skills:

Lead Engineer – DOT Compliance

Associate-Senior Engineer (Electrical) Nuclear

Environmental Health & Safety Manager

Global Business Unit Quality Manager

Associate Director, Environmental Health & Safety

We have upcoming courses in these locations. Register today and advance your career!

Johannesburg, South Africa, February 19, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Monterrey, Mexico, March 5, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Lake Charles, LA, March 6, 2018, 2-Day TapRooT® Root Cause Analysis Training

Lisbon, Portugal, March 8, 2018, 2-Day TapRooT® Root Cause Analysis Training

Dubai, UAE, March 18, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Charlotte, NC, March 19, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Portland, OR, March 21, 2018, 2-Day TapRooT® Root Cause Analysis Training

Three Words that Stifle Stimulation!

Posted: January 22nd, 2018 in Career Development

The following article is reprinted with permission of its author, Vincent Ivan Phipps, M.A., CSP. We are pleased that Mr. Phipps is a keynote speaker at the upcoming 2018 Global TapRooT® Summit.  You can purchase his new book, Lead Out Loud, and learn how to unlock your personal excellence by clicking here. Learn more at And last but not least, don’t forget to register for the Summit and meet him in person!Fewer things are more enjoyable than knowing you are respected and appreciated so avoid the words that can stifle effective stimulation during effective communication. These words are featured in the book, “Lead Out Loud: Keys to Unlock Your Professional Excellence!” are called, Fire Terms©: words or phrases that can increase defensiveness.

1. But

“But” cancels out everything that was said before it and tells that person that the speaker only cares about what came after it. For example, if you said to someone, “I hear your point, but,” What you are really saying is, “I did not hear your point. In fact I probably didn’t listen to all of it. What I think is important is my own idea.” Imagine if someone you cared about told you, “I love you, but…”

2. Never

“Never” makes an unconditional and unqualified statement. Few things are so definite that they will never happen. It will only take one instance to prove a “never” statement wrong. It makes it seem like you exaggerate and it reduces your credibility.

3. Basically

“Basically” is a filler word that is often substituted for, “yes”. If it is, “yes”, just say “yes”. Using basically can make you seem indecisive or as if there is additional information being left out.

Whether in the living room or the board room, avoid these and other Fire Terms to amplify the stimulation of communication!

Friday Joke

Posted: January 19th, 2018 in Jokes

When you don’t want to go along with your wife’s New Year’s Resolution to take up a new hobby together but she makes you…

TapRooT® Root Cause Analysis Training Offers Hands-on Learning

Posted: January 16th, 2018 in Courses, Success Stories, Training

Hands-on learning is so important when learning something new. We keep this in mind when developing root cause analysis training and our course attendees appreciate it too. Here’s some feedback we’ve received lately:

“Great hands on exercise [for developing Corrective Actions] and great class involvement.” ~ D. Rind

“Very good to get a feel of how to put all the investigation together [on final team exercises] using a group and the challenges of getting everyone on the same page.” ~ P. Loudat

“Hands-on is always useful.” ~ G. Magee

“I appreciate the balancing of lecture and hands-on content.” ~ J. Nelson

What are some of the benefits of hands-on learning?

Increased retention of what is taught. Research indicates that learners retain 5% of material presented through lecture and 30% taught through demonstration. Hands-on participation can help learners retain 75% of the information presented.

Increased engagement. Hands-on learning keeps learners interested in what is being taught.

Opportunities for critique. Learners can get instant feedback from the instructor or others attending the course that reinforces learning.

Risk mitigation. Hands-on learning allows the course attendee to practice a new skill prior to working in real-world environments.

Advanced problem solving. Hands-on learners can work through scenarios in the training room and become better equipped to deal with problems back at their facilities.

Extra practice. It’s true what they say… practice makes perfect!

See for yourself! We have upcoming courses in these locations:

San Antonio, Texas, January 29, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Aberdeen, Scotland, February 1, 2018, 2-Day TapRooT® Root Cause Analysis Training

Corpus Christi, Texas, February 5, 2018, 2-Day TapRooT® Root Cause Analysis Training

Amsterdam, The Netherlands, February 5, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Johannesburg, South Africa, February 19, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Monterrey, Mexico, March 5, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Weekly Wisdom: Success does not equal value.

Posted: January 16th, 2018 in Career Development, Wisdom Quote

Do you agree? Click one of the social media icons above and share this idea. You never know, you could be the one to set someone on an entirely different and positive path today!

TapRooT® is going to Dubai March 18, 2018

Posted: January 9th, 2018 in Courses


We’re looking forward to our 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training in Dubai, March 18 – 22, 2018.

Register early because seats in our last Dubai course sold out! 

In just 5 days, learn TapRooT® to find and fix the root causes of incidents, accidents, quality problems, near misses, operational errors, hospital sentinel events and other types of problems. Techniques include: SnapCharT®, Root Cause Tree® & Corrective Action Helper® plus additional advanced topics such as CHAP, Human Engineering, Interviewing, Safeguard Analysis and Proactive Improvement.

Dubai is an exciting location with golden sunshine all year round. We hope that you’ll join us for training and also plan to explore a few of the extraordinary attractions this destination offers.


Caption Contest

Posted: January 8th, 2018 in Contest


How would you caption the above photo? Put on your creative hat and read the contest instructions below. Enter as many times as you want, and if you’ve won our contest before, you are still eligible to enter this one! You can’t help it if you are hilarious!

Contest Instructions:
1. Create your caption to the photo above in five words or lessAll captions with more than five words will be disqualified.
2. Type your caption in the comments section of this post by February 16.
3. If you haven’t already, subscribe to the Tuesday TapRooT® Friends & Experts e-newsletter. You must be a subscriber to win!

Have fun!

Caption Contest Winner!

Posted: January 8th, 2018 in Contest

Okay folks, this contest was supposed to be over a long time ago but you kept getting funnier and funnier and since I make the deadlines, I also break the deadlines. One thing I don’t have control over is who wins – I ask the staff here to vote on the winner and you all are so clever, it’s always a close contest.

And the winner of this caption contest is:

Wes H. with“Final warning, they’re OUR sandwiches!”

I admit that one hit home with me, Dennis, because I hate it when people eat my food!

But I also want to name TWO honorable mentions who came oh-so-close to winning:

“Bye Bye, Mr. Construction Guy…” (to the tune of American pie) ~ Steve K.

Very clever, Steve!

“We’ve got safety collared.” ~ Dennis Egginton

Great play on words, Dennis!

Thanks for playing along with us! Click the image below and have some fun with us on the new caption contest!

Click the image above to view and enter the current contest.

TapRooT® Around the World: Bogotá

Posted: January 5th, 2018 in Courses

We had a great course in Bogotá recently. Thanks to Diana Munevar for sending in photos and shout out to TapRooT® Instructors, Piedad Colmenares and Hernando Godoy for your leadership!

Get in the picture! TapRooT® courses are held around the world. Check out our schedule of 2-day TapRooT® Root Cause Analysis training here and register today!

Root Cause Tip: Improve your Investigation Skills

Posted: January 4th, 2018 in RCA Tip Videos, Video, Video Depot

Ken Reed and Benna Dortch give answers to some frequently asked questions. This is an awesome segment for investigators of workplace accident/incidents. Join us for a 2-day TapRooT® course to learn more about conducting a root cause analysis and find and fix those problems that are causing incidents at your facility. (If video is not displaying, click the title of this post.)

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