Derek Rutherford and I are teaching the 5 day course in London this week. Here are some pictures from day one activities:
Why not join us for the next course? To see our schedule and register, click HERE
If you are planning to be at Interphex in New York in March, please stop by the TapRooT® booth and say hello. Chris Vallee and I will both be there.
If you are attending the conference, I hope you will also attend my talk, “the seven secrets of root cause analysis” on March 19 at 4:00 PM.
If you have not registered for the conference, you can register as our guest with our compliments for access to the exhibit hall. To take advantage of this opportunity, just go here:
Dave Davis and I are teaching the 5 day course in “Nawlins” this week. Here are some pictures of Dave teaching and the students working on a root cause analysis of a vehicle accident:
We hope to see you in a future course; to see our schedules and for registration, click HERE
I am in San Antonio this week for the National Rural Electric Association Safety Leadership conference. Thanks to everyone who stopped by the TapRooT® Booth. It was our pleasure to be a sponsor for the event.
A special thank you to Mike Williams from the Colorado Rural Electric Association for his presentation on incident investigation and all the positive comments about TapRooT®
The next time you attend a conference, check to see if we are there and stop by and see us! Chris Vallee and I will be at INTERPHEX in New York in March; Chris, Megan Craig, and I will be as the ASQ conference in May in Dallas; and Linda Unger, Michelle Wishoun, and Benna Dortch will be at the ASSE conference in Orlando in June. We look forward to seeing you.
Why not join us for the next course? You can see the schedule and enroll HERE
Ralph Blessing and I are teaching the 2 day course in Atlanta this week. Here are some pictures of the day 1 activities:
We still have a few courses this year, but they are starting to fill up, so if you want to join us, please register as soon as possible. You can see the schedule HERE
This week brings us to Austin, Texas for the 2 day course. Here are some pictures of the day one activities:
We are entering into our busiest time of the year, and courses are filling quickly, so if you still want to be trained this year, you should enroll right away. Here is the schedule and enrollment link: SCHEDULE AND ENROLLMENT
Jonathan Ellgass and I are in Dayton teaching the 2 day course today. Here are some pictures of the day one activities:
Why not join us for the next course? You can see the schedule HERE
Best Practices for Reducing Serious Injuries and Fatalities Using TapRooT® Course coming in October!Posted: September 3rd, 2013 in Courses, Current Events
The course was developed in response to TapRooT® User requests to help them stop fatalities and serious injuries.
Many TapRooT® Users have multiple programs to improve safety. Yet, despite their best efforts, they continued to have rare but troubling serious injuries and fatalities. Some even had statistics that showed improvements in their lost time rate were not proportional to improvement in their fatality rate. Lost time injuries had been reduced more than serious injuries.
Mark Paradies, President of System Improvements, went to work to discover why this phenomenon might exist and what TapRooT® Users could do to focus on serious injury prevention. His discoveries could refocus your safety improvement efforts.
To share the new insights he worked with Dave Janney (former safety leader at Delta Air Lines) and created an interactive course to share practical methods to focus on your most pressing issues and achieve sustained safety improvement.
The course will be held in Knoxville, TN on October 24-25. To enroll in the course, click HERE
Jonathan Ellgass and I are teaching the 5 day course here in Dallas this week. Here are some pictures of the day one activities:
Why not join us for the next course? You can see the schedule and register HERE
Kevin Palardy and I are teaching the 2 day course this week in Calgary, Here are pictures of Kevin teaching and the students working on exercises:
We are entering our busy time of the year and our courses are starting to fill up in the fall, so my advice to you if you want to attend a course this year would be to enroll as soon as possible. To see the schedule and enroll, click HERE
Ken Turnbull and I are teaching the 2 day course this week in Houston. Here are some pictures of Ken teaching and the students working on their first exercise:
This course filled up, so if you wanted to attend and could not, I’m sorry. Our courses have really been filling up, so if you want to attend a course this year I recommend you enroll as soon as possible. You can see our schedule and enroll HERE
Ken Reed and I are in Las Vegas this week teaching the two day course. Here are some pictures of Ken teaching and the day one activities:
Why not join us for the next course? See the schedule HERE
I wanted to take some time today to discuss one of our basic cause categories on the TapRooT® Root Cause Tree®; Work Direction.
Work Direction includes the near root causes of preparation, selection of worker, and supervision during work.
The main focus of my comments is on preparation; however, let me touch on the other two first.
Selection of worker is fairly straightforward; the person(s) is (are) not properly qualified for the task or are in some way not capable of performing the task. It is the supervisor’s responsibility to ensure workers are qualified and capable.
Supervision during work ensures that there is a “reasonable level” of supervision and also includes a very important consideration, crew teamwork. Since “reasonable level” is debatable, there can be differing interpretations and opinions on this, and one must consider that each situation is different. However, in my experience, this root cause can be overused. Every situation or task cannot be expected to have someone there to oversee a trained adult, so be careful not to use that as a crutch and blame lack of supervision for every problem.
Which brings me to preparation; this is everyone’s responsibility, not just the supervisor’s. You have self-directed teams as well as people working alone, and preparation is needed whether a supervisor is present or not. I have seen the tendency to cross off work direction when a supervisor is not directly involved. Remember, someone is always in charge, whether they have the title of supervisor or not.
No preparation is straightforward. Work Package/Permit NI includes JSA/JHA’s and risk assessments as well as things requiring a work package or permit. I often see people trying to fit JSA’s into other areas, but this is where it fits on the tree.
Pre-job briefings are another root cause I feel can be overused, or used as a “crutch.” Briefings can tell people things that are specific to the shift, anything out of the ordinary, any specific risk, crew coordination, etc. However, can the supervisor or person in charge tell a trained adult everything they might need to know today? Here is an example:
Someone made an error because they did not use a required procedure (and they know it is required). A student selects pre-job briefing as a root cause because………..”if the supervisor had told them to use the procedure in the pre-job…..” But they are a trained adult who knows the procedure is required! I think that is taking things a little too far.
The same concept applies to walk-thru NI; I see less abuse on this one, but remember, walk-thrus are for infrequently occurring tasks, not something I do every day.
Make sure you are being very deliberate when going through the Root Cause Tree®, use the dictionary, and of course, the evidence. One of the common things I see among new users is the tendency to “go shopping when they are hungry.” What do I mean by that? Here is the analogy:
When you were a kid, your Mom gave you $20 and said milk, bread, and eggs. You went to the store and got the three items. So far, so good. But on the way to checkout, you passed the cookies…..and the chips…and the candy. The problem is when you got to the checkout you had to pay the bill. And when you got home Mom asked the dreaded question; “where is my change?” In this scenario think of the checkout as your corrective action program and your Mom as the boss. Eventually you must account for everything, and if you load up your corrective action program with cookies, what happens to the important stuff? No one knows……..at least until they try to clean up the open items.
Be careful and happy investigating.
Ken Scott and I teaching the two day course this week, here are some pictures of the students working on their first exercise:
Sorry if you missed us on this one, the course filled up several weeks out. We have been experiencing high demand for our training, so if you want to attend, you should enroll as soon as possible. To view the schedule and register, click HERE
I am teaching the 2 day course this week here in Indianapolis. Here are some pictures of the students working on day 1 exercises:
Why not join us for a future course? To see the schedule and register, click HERE
Today marks the end of yet another successful TapRooT® course in the Middle East. All TapRooT® courses end with an exercise where students get to use what they learned on an investigation from their company, followed by management presentations. I must say the presentations today were some of the best I have seen! Here are some pictures of the final presentations and the class picture:
We hope to see you at a course soon; see the schedule HERE
I am teaching the 5 day course in Doha this week. Here are some pictures of the day one activities:
If you wanted to attend and missed this one, the next course in Doha is scheduled for October. To register click HERE
Mark Byrnes and I are teaching the 2 day course this week in Lake Charles. Here are some pictures of Mark teaching and the students working on their first exercise:
Why not join us for the next course? You can see our schedule and register HERE
I just finished our 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Course in Dubai. What a great group we had. Here is the class picture:
Our next courses in the region will be in April, the 5 Day in Doha and 2 Day in Dubai. Both courses are already half full, so if you want to attend, you should register right away. DOHA OR DUBAI REGISTRATION CLICK HERE
Pictures from Public 5 Day TapRooT® Advanced Root Cause Analysis Team Leader Training course in DubaiPosted: February 24th, 2013 in Courses
I just finished day 1 of our public course here in Dubai. I have a great group this week! Here are some pictures of the students working on their SnapCharT® exercise, determining what happened in an investigation of a hazardous waste fire:
I admit these are not the best pictures, but I was taking them facing the outside windows and the sun is very bright. But when the view outside of your classroom is a perfect golf course and palms trees I guess you can’t complain too much!
This class filled, so if you wanted to attend and we could not accommodate you, I do apologize. However, we do have two more courses in the Middle East in April:
5 Day – Doha, April 21-25
2 Day – Dubai, April 28-29
Both classes are half full already, so if you want to attend, you should register as soon as possible. To register, click HERE
Alan Scott and I are teaching a 5 day course for one of my good clients here in Dubai. Here are some pictures of Alan teaching and students working on the famous “Water Hammer Exercise” :
Next week Alan will teach another onsite course for the client while I will teach one of our public courses across town. We are experiencing strong demand for our courses in the Middle East, so you should plan early to get your people trained.
If you have 10 or more people, we can do a course at your site; just e-mail us at firstname.lastname@example.org for more information.
If you have less than 10 people, they can attend a public course. To see the schedule, click HERE