Author Archives: Linda Unger

TapRooT® Certified Instructor Recertification Track

Posted: December 7th, 2017 in Summit

Certified TapRooT® Instructors: Your 2018 Summit attendance is required!


It is time to renew your Certification status so that you can continue teaching TapRooT® within your company. Join Linda, Ken and Michelle as they answer your questions and provide important information about changes and new TapRooT® products. Most importantly, your certification status will be extended for two more years.

Here’s what you can expect:

10 2-day Pre-Summit courses to choose from and expand your knowledge.

8 Best Practice Sessions

  1. TapRooT® Users Share Best Practices, Linda Unger, Michelle Wishoun & Benna Dortch
  2. Defining Better Causal Factors, Ken Turnbull
  3. What’s New in TapRooT® Software, Dan Verlinde
  4. TapRooT® Certified Instructor Recertification Workshop, Ken Reed, Linda Unger, Michelle Wishoun
  5. Top 7 Secrets of a Great Investigation Interview, Barb Carr
  6. Taking Your Investigation Communication Skills to a Dynamic New Level, Vincent Phillips
  7. Best Practices for Sharing Lessons Learned, Pat Fortune
  8. Performance Improvement Gap Analysis


Mark Paradies Receives Ordo Honoris Award

Posted: August 16th, 2016 in Current Events, Pictures

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The Kappa Delta Rho Fraternity presented Mark Paradies, President of System Improvements with the Ordo Honoris Award for device to his fraternity and the world. Part of this service to the world was Mark’s development and teaching of the TapRooT® Root Cause Analysis System to save lives, improve product quality, and improve workplace productivity by finding and fixing the root causes of accidents and incidents.

Congratulations Mark!

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Certified TapRooT® Instructors: Important Information about Recertification and the 2016 Global TapRooT® Summit

Posted: May 27th, 2016 in Summit, Summit Videos, Video Depot

Here are some exciting new developments and training updates for Certified Instructors.

In the next video, Michelle Wishoun and I discuss all the great things you can expect at this year’s Summit and why you need to be there.

Modify your schedule for the 2016 Global TapRooT® Summit: Click here to learn how.

TapRooT® Implementation Team at National Grid wins Chairman’s Award for Safety

Posted: August 17th, 2015 in Summit Videos, Video Depot

The caring, commitment, and dedication of TapRooT® Users to find and fix problems and potential problems at their companies always impress me and many times leave me in awe of what they accomplish within their company and for their fellow employees. It is such a joy to all of us here at System Improvements when we get to hear about our clients’ success using the TapRooT® System. View the video below and see why National Grid is a great example of what I mean. A special thanks goes to National Grid for sharing this video with us.

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Angie ComerAngie Comer


Anne RobertsAnne Roberts


Barb CarrBarb Carr

Editorial Director

Chris ValleeChris Vallee

Human Factors

Dan VerlindeDan Verlinde

VP, Software

Dave JanneyDave Janney

Safety & Quality

Garrett BoydGarrett Boyd

Technical Support

Ken ReedKen Reed

VP, Equifactor®

Linda UngerLinda Unger


Mark ParadiesMark Paradies

Creator of TapRooT®

Michelle WishounMichelle Wishoun

Licensing Paralegal

Per OhstromPer Ohstrom

VP, Sales

Shaun BakerShaun Baker

Technical Support

Steve RaycraftSteve Raycraft

Technical Support

Wayne BrownWayne Brown

Technical Support

Success Stories

Alaska Airlines adopted System Safety and incorporated TapRooT® into the process to find the root causes…

Alaska Airlines

Saving Time, Resources & Effort using TapRooT® Sofware Submitted by: Shelley Hassen, HSE Assurance & Compliance Manager Company: WILLBROS Canada Challenge Our company was utilizing the Web Based version of the TapRooT® Software globally to perform and record all RCAs but our work is very project-based and often in remote locations with internet connectivity issues. …

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