Category: Career Development

Career Opportunities for Candidates with TapRooT® Skills

July 16th, 2018 by

When you have the expertise of TapRooT® training on your resume, you’re communicating to others the level of your career development. Professional training and skill sets in investigation, problem-solving, and root cause analysis convey competency to the prospective employer. If you have TapRooT® training and skills, explore your professional advancement through one of these global opportunities.

EHS&T Advisor

Service Specialist I-Pipeline/Process Svc

Associate- Senior Engineer Nuclear

Patient Safety Assistant Coordinator

PM&L Governance & Controls Mgr

Patient Safety Analyst

Lead Engineer

Service Supervisor I-Pipeline/Process

Field Operations Excellence Leader 

Patient Safety Analyst

If you are not TapRooT® trained, becoming TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skills and training. Pursue your goals through these TapRooT® courses to advance your professional development and your career.

Reno, Nevada, July 25, 2018: 2-Day TapRooT® Root Cause Analysis Training

Edmonton, Alberta, Canada, August 02, 2018: 2-Day TapRooT® Root Cause Analysis Training

Dallas, Texas, August 6, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Nashville, Tennessee, August 13, 2018: 2-Day TapRooT® Root Cause Analysis Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Monterrey, Mexico, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Johannesburg, South Africa, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Calgary, Canada, September 24: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Amsterdam, Netherlands, September 26, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

Aberdeen, Scotland, October 8, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Dubai, UAE, October 14: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Kuala Lumpur, Malaysia, October 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Singapore, Singapore, November 15, 2018: 2-Day TapRooT® Root Cause Analysis Training

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

Monday Accidents & Lessons Learned: When One Good Turn Definitely Doesn’t Deserve Another

July 16th, 2018 by

The electronic flight bag (EFB) is rapidly replacing pilots’ conventional papers in the cockpit. While the EFB has demonstrated improved capability to display aviation information—airport charts, weather, NOTAMs, performance data, flight releases, and weight and balance—NASA’s Aviation Safety and Reporting System (ASRS) has received reports that describe various kinds of EFB anomalies, such as this one:

“This B757 Captain received holding instructions during heavy traffic. While manipulating his EFB for clarification, he inadvertently contributed to an incorrect holding entry.

‘[We were] asked to hold at SHAFF intersection due to unexpected traffic saturation. While setting up the FMC and consulting the arrival chart, I expanded the view on my [tablet] to find any depicted hold along the airway at SHAFF intersection. In doing so, I inadvertently moved the actual hold depiction…out of view and [off] the screen.

‘The First Officer and I only recall holding instructions that said to hold northeast of SHAFF, 10-mile legs. I asked the First Officer if he saw any depicted hold, and he said, “No.” We don’t recall instructions to hold as depicted, so not seeing a depicted hold along the airway at SHAFF, we entered a right-hand turn. I had intended to clarify the holding side with ATC, however there was extreme radio congestion and we were very close to SHAFF, so the hold was entered in a right-hand turn.

‘After completing our first 180-degree turn, the controller informed us that the hold at SHAFF was left turns. We said that we would correct our holding side on the next turn. Before we got back to SHAFF for the next turn, we were cleared to [the airport].'”

Volpe National Transportation Systems Center, U.S. Department of Transportation, weighs in on EFBs: “While the promise of EFBs is great, government regulators, potential customers, and industry developers all agree that EFBs raise many human factors considerations that must be handled appropriately in order to realize this promise without adverse effects.”

CALLBACK is the award-winning publication and monthly safety newsletter from NASA’s Aviation Safety Reporting System (ASRS). CALLBACK shares reports, such as the one above, that reveal current issues, incidents, and episodes.

Circumstances can crop up anywhere at any time if proper sequence and procedures are not planned and followed. We encourage you to learn and use the TapRooT® System to find and fix problems. Attend one of our courses. We offer a basic 2-Day Course and an advanced 5-Day Course. You may also contact us about having a course at your site.

TapRooT® Training Around the World: New Zealand

July 12th, 2018 by

Here is a glimpse into a recent in-house 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course at Practical Solutions Group in New Zealand. In just 5 days through TapRooT® Training, these students learned to find and fix the root causes of incidents, accidents, quality problems, precursors, operational errors, hospital sentinel events, and many other types of problems.

TapRooT® Techniques within the 5-Day course included SnapCharT®, Root Cause Tree® & Corrective Action Helper®, plus additional advanced topics such as CHAP, Human Engineering, Interviewing, Safeguard Analysis, and Proactive Improvement. Upon completion of the course, the students received a certificate of completion and a 90-Day Subscription to TapRooT® VI online.

Take a course taught by one of our expert TapRooT® instructors and you will understand how to troubleshoot and identify the root cause of any issue and/or incident. We thank Narelle Wright at Practical Solutions Group for sharing these pictures of the interaction and learning during the course!

Put yourself in the picture by becoming trained in troubleshooting and identifying root causes of issues and incidents. Register today for a TapRooT® course and gain advantage, experience, and expertise from our professional instructors. Here is a listing of our upcoming 5-Day courses:

Nairobi, Kenya, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Portland, Oregon, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Dallas, Texas, August 06, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Newcastle, Australia, August 13, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Johannesburg, South Africa, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Monterrey, Mexico, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Calgary, Canada, September 24, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Aberdeen, Scotland, October 08, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Dubai, United Arab Emirates, October 14, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Knoxville, Tennessee, October 15, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Bogota, Colombia, October 22, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Brisbane, Australia, November 12, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

New Orleans, Louisiana, November 12, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Monterrey, Mexico, November 15, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Johannesburg, South Africa, November 19, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Perth, Australia, November 26, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Houston, Texas, December 3, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Amsterdam, The Netherlands, December 3, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Edmonton, Canada, December 10, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

We are global to meet your needs. If you need other times or locations, please see our full selection of courses.

If you would like for us to teach a course at your workplace, please reach out to discuss what we can do for you, or call us at 865.539.2139.

TapRooT® Around the World: Singapore

July 11th, 2018 by

TapRooT® Instructor Malcolm Gresham, certified in TapRooT® instruction since 2006, was recently in Singapore teaching students the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course at Practical Solutions Group. In a course taught by one of our expert TapRooT® instructors, you will understand how to troubleshoot and identify the root cause of any issue and/or incident. We thank Narelle Wright for sharing these pictures of the interaction and learning during the course!

Put yourself in the picture by becoming trained in troubleshooting and identifying root causes of issues and incidents. Register today for a TapRooT® course and gain advantage, experience, and expertise from our professional instructors. Here are some of our upcoming 5-Day courses:

Nairobi, Kenya, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Portland, Oregon, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Dallas, Texas, August 06, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Newcastle, Australia, August 13, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Johannesburg, South Africa, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Monterrey, Mexico, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Calgary, Canada, September 24, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Aberdeen, Scotland, October 08, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Dubai, United Arab Emirates, October 14, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Knoxville, Tennessee, October 15, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Bogota, Colombia, October 22, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Brisbane, Australia, November 12, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

New Orleans, Louisiana, November 12, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Monterrey, Mexico, November 15, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Johannesburg, South Africa, November 19, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Perth, Australia, November 26, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Houston, Texas, December 3, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Amsterdam, The Netherlands, December 3, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

Edmonton, Canada, December 10, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course

We are global to meet your needs. If you need other times or locations, please see our full selection of courses.

If you would like for us to teach a course at your workplace, please reach out to discuss what we can do for you, or call us at 865.539.2139.

Cancel your lunch plans! Join TapRooT® today at noon EST!

July 11th, 2018 by

Join TapRooT® professionals Benna Dortch and Ken Reed today at noon EST for TapRooT®’s Facebook Live discussion.

We look forward to being with you on Wednesdays! Here’s how to connect with us for today’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, July 11

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Recently, on TapRooT®’s Facebook Live, we learned that only through effective listening will you learn to pick up on the “right” questions to ask in your investigations. TapRooT® Instructor Barb Carr gave us a beginning point:”The first question is the only one you need to know going in: ‘Tell me, from start to finish, what you observed the day of the incident.’” Barb also advises that the next step is to “sit back, listen, and identify which follow-up questions need to be asked.”

Since our listening skills develop with practice, everyone can use help becoming better investigators. Use the video and Vimeo below, featuring TapRooT® professionals Benna Dortch and Barb Carr, to review your skills:


Do your own investigation into our courses and discover what TapRooT® can do for you.

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

Join TapRooT® for Facebook Live Wednesday at noon EST

July 10th, 2018 by

Make plans now to join TapRooT® professionals Benna Dortch and Ken Reed tomorrow for our Facebook Live discussion.

We look forward to being with you on Wednesdays! Here’s how to connect with us for tomorrow’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Wednesday, July 11

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Do your own investigation into our courses and discover what TapRooT® can do for you; contact us or call us: 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

TapRooT® Around the World: Onsite Course, Ensign Energy, Neuquén, Argentina

July 10th, 2018 by

TapRooT® Instructor Piedad Colmenares sent us some “course captures” of the recent 2-Day TapRooT® Root Cause Analysis Training class she taught in Neuquén, in chilly Argentine Patagonia, onsite at Ensign Energy.

Piedad says, “Despite the intense cold of winter, it was a very special course. We shared experiences, and it was also very pleasant to experience the excitement of the World Cup. It was very exciting to receive the gift they gave me: a shirt of the Argentine soccer team, autographed by all the students.” Piedad gives a shout-out of thanks to all the participants of the Ensign Energy onsite course.

In a TapRooT® course, you will grasp how to troubleshoot and identify the root cause of any issue and/or incident, learning from one of our expert instructors. Many thanks to Piedad for sharing these pictures of action and insights into the interactive learning during the course!

Put yourself in the picture by becoming trained in troubleshooting and identifying root causes of issues and incidents. Register today for a TapRooT® course and gain advantage, experience, and expertise from our professional instructors. Here are a few of our upcoming courses:

Brisbane, Australia, July 16, 2018: 2-Day TapRooT® Root Cause Analysis Training

Portland, Oregon, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Nairobi, Kenya, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Auckland, New Zealand, July 16, 2018: 2-Day TapRooT® Root Cause Analysis Training

Milwaukee, Wisconsin, July 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Perth, Australia, July 19, 2018: 2-Day TapRooT® Root Cause Analysis Training

Bogota, Colombia, July 25, 2018: 2-Day Root Cause Analysis Training

Reno, Nevada, July 25, 2018: 2-Day Root Cause Analysis Training

Bogota, Colombia, July 25, 2018: 3-Day TapRooT®/Equifactor® Equipment Troubleshooting & Root Cause Analysis Course

Bogota, Colombia, July 27, 2018: 1-Day TapRooT®/Equifactor® Equipment Troubleshooting & Root Cause Failure Analysis Course

Sao Paulo, Brazil, August 8, 2018: 2-Day TapRooT® Root Cause Analysis Training

Johannesburg, South Africa, August 13, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

We are global to meet your needs. If you need other times or locations, please see our full selection of courses.

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

Acquire TapRooT® in Atlanta

July 9th, 2018 by

TapRooT® Training in Atlanta, Georgia, September 26, 2018: 2-Day TapRooT® Root Cause Analysis Training

 

Exposure to the 2-Day TapRooT® Root Cause Analysis Training course in Atlanta will expand your professional knowledge. In two days, learn the TapRooT® Essentials to find and fix the root causes of incidents, accidents, quality problems, precursors, operational errors, hospital sentinel events, and other types of problems. Essential Techniques include: SnapCharT®, Root Cause Tree® & Corrective Action Helper®. A TapRooT® course is a career booster and can be a professional game changer for you. You’ll be amazed at how much you learn that you can immediately apply!

While in Atlanta, you will want to get out and about. Below, to route you on the road to Atlanta, we’ve included highlights of this Southern city. Be sure to discover even more gems to explore on our Atlanta Pinterest board.

Experience Atlanta

Atlanta has grown from a railway town to a Southern icon due to its cultural community, as well as for its position as a financial and commercial center. The bustling city maintains its identity as a crucial hub for transportation. Atlanta—with incredible charm, generally mild-weathered climate, and attractions such as the Georgia Aquarium, the College Football Hall of Fame, and Piedmont Park—has drawn in celebrity chefs, media magnates, and a diverse population.

Take a walk along the BeltLine, a 22-mile loop connecting parks and trails and encircling major areas of the city. See how many pieces of public art you can spot as you walk.

With 75 acres of fresh outdoor nature experiences and the world of adventure inside, Fernbank Museum of Natural History opens your eyes to a hands-on, wild side, sensory discovery.

Go for a mini-hike up Stone Mountain.

Stroll through Ponce City Market, set in a historic Sears, Roebuck & Co. building, and discover Skyline Park on the rooftop, dine and drink at City Winery, get an epic coffee at Spiller Park.

At the High Museum, explore contemporary and historical art, exhibitions, and architecture.

In downtown Atlanta, Centennial Olympic Park is where you’ll find the Georgia Aquarium.

Martin Luther King Jr. National Historic Park: Visit the park, including the home of Martin Luther King Jr. Be moved by his story in this park dedicated to the African-American leader’s life and heritage.

Atlanta Botanical Garden offers an urban oasis of more than 30 acres, adjacent to Piedmont Park in Midtown.

Taste Atlanta

 

Fork first, into a scrumptious Southern fare at Atlanta Breakfast Club. Among the temptations are fried chicken with waffles, pancakes, omelets, French toast, and, of course, grits.

Make plans to stop at Ponce City Market and get your culinary senses sharpened in Central Food Hall.

Duck into Ria’s Bluebird for a delicious weekend brunch in the downtown heart of Atlanta. The buttermilk pancakes are ranked the world’s best by the New York Times.

Cool off with a crazy-good, flavor-filled treat from the closest King of Pops.

Bite into a Sublime Doughnut to see what all the hubbub is about.

With up to 15 trucks at a time, your options are wide open at Atlanta Food Truck Park.

If you happen to be in East Atlanta or on the West side, savor a slider at Delia’s Chicken Sausage Stand.

Go to Hankook Taqueria near the Georgia Tech campus and settle into some tong dak tacos and sesame fries.

Tuck into some Belgian Fries at Belgian Beer Bar, located in Little 5 Points.

The overstuffed burrito, rice and beans, quesadillas, and more from El Myr are something to look forward to.

Atlanta is all about the food halls. In the middle of Inman Park, you’ll find Watchman’s Seafood & Spirits featuring fresh Gulf of Mexico fare in Krog Street Market.

Register here for our Atlanta 2-Day TapRooT® Root Cause Analysis Training course.

TapRooT® is global to meet your needs. If you need other times or locations, please see our full selection of courses.

If you would like for us to teach a course at your workplace, please reach out to discuss what we can do for you, or call us at 865.539.2139.

Career Opportunities for Candidates with TapRooT® Skills

July 9th, 2018 by

When you have the expertise of TapRooT® training on your resume, you’re communicating to others the level of your career development. Professional training and skill sets in investigation, problem-solving, and root cause analysis convey competency to the prospective employer. If you have TapRooT® training and skills, explore your professional advancement through one of these global opportunities.

HSE Manager

Chemical Manufacturing

Field Operations Excellence Leader 

Patient Safety Analyst 

Senior Process Engineer

Associate- Senior Engineer Nuclear

Patient Safety Assistant Coordinator

Patient Safety Analyst

Patient Safety Assistant Coordinator

Lead Engineer

If you are not TapRooT® trained, becoming TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skills and training. Pursue your goals through these TapRooT® courses to advance your professional development.

Portland, Oregon, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Auckland, New Zealand, July 16, 2018: 2-Day TapRooT® Root Cause Analysis Training

Milwaukee, Wisconsin, July 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Dallas, Texas, August 6, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Monterrey, Mexico, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Calgary, Canada, September 24: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Amsterdam, Netherlands, September 26, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

Dubai, UAE, October 14: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Kuala Lumpur, Malaysia, October 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

TapRooT® Training in Bogota

July 6th, 2018 by

To advance your professional development through TapRooT® Training in Colombia, register for our upcoming courses in Bogota.

Bogota, Colombia: 1-Day TapRooT®/Equifactor® Equipment Troubleshooting & Root Cause Failure Analysis Course:

Bogota, Colombia: 2-Day TapRooT® Root Cause Analysis Training:

Bogota, Colombia: Special 2-Day Equifactor® Equipment Troubleshooting & Root Cause Analysis Course: 

Bogota: 3-Day TapRooT® /Equifactor® Equipment Troubleshooting & Root Cause Failure Analysis Course:

Bogota: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course:

TapRooT® is global to meet your needs. If you need other times or locations, please see our full selection of courses.

Expand your professional knowledge and advance your career in Bogota, Colombia, with TapRooT®. Within a TapRooT® course, you’ll gain experience and perspective for myriad workplace situations. A TapRooT® course is a career booster and can be a professional game changer for you. You’ll be amazed at how much you learn that you can immediately apply!

Bogota, Colombia—flanked to the east and west by mountain ranges, it’s often called “the city of art, adventure, and architecture.” While in Bogota, you will want to get out and about, to admire the architecture of its many churches, taste its diverse fruits and culinary delights, and experience its history and heritage. Below, to route you on the road to Bogota, we’ve included highlights of this vibrant city. Be sure to discover even more gems to explore on our Bogota Pinterest board.

Experience Bogota

Visit Bogota and discover an attractive, vibrant city abuzz with great coffee shops, culinary hotspots, a wealth of heritage and cultural high points, and colorful neighborhoods. Colombia has the world’s largest number of orchids, its national flower. In Bogota’s mountains, you will find a diversity of these orchids, as well as a wealth of species of flowers, birds, and butterflies. Below are some suggestions and highlights of Bogota for you to explore:

El Carmen Church (Iglesia Nuestra Señora del Carmen): You’ll easily spot the iconic 187-foot, red-and-white brick steeple in the Candelaria district. Decorated with Arabic and Byzantine art, this Gothic-style church was built between 1926 and 1938 with architecture that reflects the Spanish colonial tradition. See other churches in Candelaria here.

Plaza de Bolivar: A visit to Bogota often begins here, in the heart of the original town. In this square is the city’s first public monument, the 1846 bronze statue of Simon Bolivar, known as El Libertador.

La Catedral PrimidaGothic-style with a French influence, the Holy Cathedral Church has five naves, 88 columns, and 72 vaults. 

The Gold Museum (Museo del Oro), in the cobblestoned La Candelaria, houses the largest collection of pre-Colombian gold work in the world. Among the 55,000 pieces of ancient works by indigenous cultures of Colombia, you’ll see gold, pottery, rock, precious stones, and textiles, lending scientists and archaeologists insight into the cultures of South America civilizations prior to the arrival of Europeans.

Visit La Candelaria in daylight hours. You’ll find this the place to experience Bogota’s colorful, cultural heritage, as the neighborhood is full of art deco, Spanish colonial, and Baroque architecture. La Carrera Septima is a good beginning for wandering your way to La Candelaria.

Take in panoramic views of the city and faraway hills atop Monserrate Mountain, a 10,341-foot mountain with a 17th-century church, gardens, and a Colombian spiritual shrine. Ascend to the mountain by cable car, railway, or on foot. The cable car views are preferred by most visitors. On the mountain, you will also find a couple of restaurants and a market.

Taste Bogota

How many of these Colombian fruits have you tried?

  • Badea
  • Borojo
  • Carambolo
  • Feijoa
  • Chontaduro
  • Passion fruit
  • Soursop
  • Naranjilla
  • Spanish lime
  • Cherimoya
  • Granadilla
  • Guanabana
  • Brazilian guava
  • Lulo fruit
  • Mamoncillo
  • Maracuya
  • Pitahaya
  • Tomate de arbol (tamarillo)
  • Peruvian groundcherry
  • Curuba
  • Higo

Paloquemao Market is one of the most traditional Bogota markets, where you will discover a wide range of fresh Colombian fruits, vegetables, and flowers.

On your way back from the Salt Cathedral, enjoy dinner and then the nightlife in Chia at Andres Carne de ResTry the coconut milk lemonade.

For modern Colombian, go to Mini Mal; for street food Peruvian-style, try El Carrito Sanguchero; and to savor Lebanese-style deliciousness, head to Zatar.

Enjoy the baked goods! Pandebonos (a cheese bread), pan de yuca, and almojabanas are usually offered in any bakery. Some good locations are La Puerta Falsa and La Rioja in Chapinero.

La Puerta Falsa: Order the ajiaco, a delicious soup with chicken, potatoes, corn, and guascas, a local herb. Other ingredients are added according to personal taste: rice, avocado, capers, cream. Other great locations for this time-honored dish: La Pola in Las Aguas or at Las Cazuelas de la Abuela in Chapinero.

Know before you go: Bring a jacket. At 8,612 feet, Bogota has mild temperature year-round, but gets chilly in the evening. 

If you would like for us to teach a course at your workplace, please reach out to discuss what we can do for you, or call us at 865.539.2139.

Career Opportunities for Candidates with TapRooT® Skills

July 2nd, 2018 by

When you have the expertise of TapRooT® training on your resume, you’re communicating to others the level of your career development. Professional training and skill sets in investigation, problem-solving, and root cause analysis convey competency to the prospective employer. If you have TapRooT® training and skills, explore your professional advancement through one of these global opportunities.

Lead Engineer

Associate- Senior Engineer Nuclear

Patient Safety Assistant Coordinator

Service Delivery Manager

Field Engineer I

Patient Safety Analyst

Patient Safety Program Coordinator

Process Hazard Analysis (PHA) Specialist 

Field Engineer II

Patient Safety Assistant Coordinator

If you are not TapRooT® trained, becoming TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skills and training. Pursue your goals through these TapRooT® courses to advance your professional development.

Portland, Oregon, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Auckland, New Zealand, July 16, 2018: 2-Day TapRooT® Root Cause Analysis Training

Milwaukee, Wisconsin, July 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Dallas, Texas, August 6, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Monterrey, Mexico, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Calgary, Canada, September 24: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Amsterdam, Netherlands, September 26, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

Dubai, UAE, October 14: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Kuala Lumpur, Malaysia, October 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

TapRooT® & You in Sao Paulo

June 27th, 2018 by

Skyscrapers-blue-sky-sao-paulo-things-to-do-Brazil

Upcoming training dates: August 8 | October 17 | December 12

Take a couple of days to expand your professional knowledge and advance your career in fascinating Sao Paulo, Brazil, with TapRooT®! Within these two days, you’ll gain experience and perspective in myriad workplace situations. A TapRooT® course is a career booster and can be a professional game changer for you. You will learn to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other categories of problems. Among the unique TapRooT® techniques, you’ll work with SnapCharT®, Root Cause Tree® & Corrective Action Helper®.

At course completion, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Importantly, you will have the advantage of professional training in your expertise and on your resume!

In the 2-Day TapRooT® course, we’ll participate in an exercise, using safety incidents or quality issues from your work environment. Be sure to bring one for us to dive into. This may be a written report, or you may share knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a unique problem. You’ll be amazed at how much you learn in two days that you can immediately apply!

We will gather on August 8 for the 2-Day TapRooT® course. While in Sao Paulo, you will likely want to get out and about. Be sure to discover more gems to explore on our Sao Paulo Pinterest board. Below, to route you on the road to Sao Paulo, we’ve included highlights of this vibrant city.

Experience Sao Paulo

South America’s largest city, Sao Paulo, is surrounded by rivers, and punctuated with rich architecture, from neo-Gothic to modernist. The city is so big that it’s a good idea to have a game plan of what you’d like to include in your adventure.

Go for a refreshing walk among 500 different plant species in Ibirapuera Park. Inside the park, you will find sport courts and a jogging track, bike racks, restaurants, as well as the Contemporary Art Museum, the Modern Art Museum, the Afro Brazilian Museum, the Ibirapuera Auditorium, the Japanese Pavillion, the Oca, and many other structures.

Culture note: A person born in Sao Paulo state is called a paulista; someone born in the city is a paulistano.

Just north of Sao Paulo’s city center is one of the world’s largest urban forests. Walk or hike in the Parque Estadual da Cantareira (Cantareira State Park) to see monkeys and birds as well as native flora. Climb the Serra da Cantareira high enough and you will take in a panoramic view of the city.

The Soccer Museum: The museum is located in the Pacaembu Stadium, and provides an amazing audiovisual experience.

In downtown Sao Paulo, go to the Liberdade district to visit Japanese Town, home to the largest Japanese community in the world outside Japan. Here, you’ll spot iconic red torii Shinto shrine gates lining the streets along with markets and restaurants.

Did you know? Among their influences in Brazil, Japanese immigrants introduced organized farming to the Amazon and initiated the commercial cultivation of pepper, putting Brazil on its way to being the world’s fourth largest producer of this spice.

Sao Paulo culinary experiences

Try what the locals love: Bacalhau is a Brazilian-adopted Portuguese dish containing onions, olives, tomatoes, potatoes, and herbs. Fried fish cakes (bolinho de bacalhau) are consumed with gusto (and often with beer). Tiny tasty rolls (pão de queijo) eaten typically for breakfast—you would call them “cheese bread”—with a cup of coffee with milk (pingado), found in Brazilian bakeries.

Experience the falafels, crispy on the outside and filled with goodness, at Tent of the Nile (Tenda do Nilo).

Taste an African-influenced fritter (acarajé) at Star City

Indulge your sweet tooth at Casa Mathilde.

Have an afternoon or evening drink at Frank Bar.

Dive into a coxinha at Bar do Luiz Fernandes.

Savor feijoada, Brazil’s beans-and-pork stew.

Swing into Caso do Sabor for a tropical chocolate experience, from those who best know cocoa beans and cacao.

To advance your professional development through TapRooT® training, register here for Sao Paulo.

Upcoming training dates: August 8 | October 17 | December 12

TapRooT® is global to meet your needs. If you need other times or locations, please see our full selection of courses.

If you would like for us to teach a course at your workplace, please reach out to discuss what we can do for you, or call us at 865.539.2139.

Join TapRooT® tomorrow at noon EST for Facebook Live

June 26th, 2018 by

Join us tomorrow when TapRooT® professionals Barb Carr and Benna Dortch discuss the topic, “What are extension techniques and why are they so important?” This is the third part of the investigative interviewing series. In the first installment, Barb discussed a powerful but underutilized technique: building rapport. Last week’s tip presented another powerful interviewing technique: effective listening.

Take a read through Barb’s recent articles for more context: Evidence Collection: Top 3 Tips for Improving your Investigative Interviewing Skills Series and Investigative Interviewing Series, (Part 2 of 3): Effective Listening. As always, please feel free to chime in on the discussion in real time. Or leave a comment and we’ll get back to you.

Here’s how to join in for tomorrow’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Tomorrow, Wednesday, June 27

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Last week on TapRooT®’s Facebook Live in the Effective Listening session, we learned that only through effective listening will you learn to pick up on the “right” questions to ask. Barb gave us a beginning point:”The first question is the only one you need to know going in: ‘Tell me, from start to finish, what you observed the day of the incident.’” Barb also advises that the next step is to “sit back, listen, and identify which follow-up questions need to be asked.”

Since our listening skills develop with practice, everyone can use help becoming better investigators. Use the video and Vimeo below to review your skills:

Joint Commission Focuses Surveys to Assess Safety Culture

June 26th, 2018 by

 

 

Healthcare is catching up to other industries that have strong continuous improvement programs like mining, gas and oil. Joint Commission is leading that charge by implementing survey process improvements this month for how it assesses the safety culture in hospitals and critical access hospitals.  These improvements will be implemented for all other programs by October of this year. See this article for more details: (Read article.) Continuous Quality Improvement has become a major focus for payers.

In addition, the value-based payment model is replacing the fee for service payment model faster than anticipated. Healthcare organizations must find a comprehensive continuous quality improvement process for patient safety and to strengthen clinical and financial outcomes. Healthcare organizations must protect their revenue by limiting the financial impacts of poor clinical outcomes through a strong continuous quality improvement program. Survival is at stake. Medicare sequestration and payment penalties can easily erase already slim margins.

TapRooT® is that comprehensive continuous quality improvement process that Joint Commission or State Survey teams love to see as part of your QAPI program. TapRoot® trains safety, compliance and quality teams on complete investigation/auditing techniques, finding why incidents occur and identifying the root cause of those mistakes, errors or failures, identifying and implementing corrective actions and ensuring they are effective. TapRooT® has remarkable software that guides teams through the process and helps create impressive reports for management or survey teams.

If you would like to learn more to decide if TapRooT® is the right continuous quality improvement process for your organization, you can contact me at marcus.miller@taproot.com.

 

 

TapRooT Around the World: Perth, Australia

June 26th, 2018 by

Here’s a peek into the recent 2-Day TapRooT® Root Cause Analysis Training Course in Perth, Australia, taught by Malcolm Gresham at the Practical Solutions Group. In a TapRooT® course, you will grasp how to troubleshoot and identify the root cause of any issue and/or incident, learning from one of our expert instructors. Many thanks to Narelle Wright for sharing these pictures of action and insights into the interactive learning during the course!

Put yourself in the picture by becoming trained in troubleshooting and identifying root causes of issues and incidents. Register today for a TapRooT® course and gain advantage, experience, and expertise from our professional instructors. Here are some of our upcoming courses:

Brisbane, Australia, July 16, 2018: 2-Day TapRooT® Root Cause Analysis Training

Portland, Oregon, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Nairobi, Kenya, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Auckland, New Zealand, July 16, 2018: 2-Day TapRooT® Root Cause Analysis Training

Milwaukee, Wisconsin, July 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Perth, Australia, July 19, 2018: 2-Day TapRooT® Root Cause Analysis Training

Bogota, Colombia, July 25, 2018: 2-Day Root Cause Analysis Training

Reno, Nevada, July 25, 2018: 2-Day Root Cause Analysis Training

Bogota, Colombia, July 25, 2018: 3-Day TapRooT®/Equifactor® Equipment Troubleshooting & Root Cause Analysis Course

Bogota, Colombia, July 27, 2018: 1-Day TapRooT®/Equifactor® Equipment Troubleshooting & Root Cause Failure Analysis Course

Sao Paulo, Brazil, August 8, 2018: 2-Day TapRooT® Root Cause Analysis Training

Johannesburg, South Africa, August 13, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

We are global to meet your needs. If you need other times or locations, please see our full selection of courses.

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

TapRooT® Around the World: Onsite Course, ENI in Italy

June 25th, 2018 by

Kudos to Randy Creek for sending in these pictures that lend insight into his recent 2-Day TapRooT® Root Cause Analysis Training onsite course at ENI, the Italian multinational oil and gas supermajor headquartered in Rome, and Italy’s largest industrial company. In a TapRooT® course, you will grasp how to troubleshoot and identify the root cause of any issue and/or incident, learning from one of our experienced professional instructors.

 

 

 

 

Put yourself in the picture by becoming trained in troubleshooting and identifying root causes of issues and incidents. Register today for a TapRooT® course and gain advantage, experience, and expertise from our professional instructors. Here are some of our upcoming courses:

Nairobi, Kenya, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Portland, Oregon, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Auckland, New Zealand, July 16, 2018: 2-Day TapRooT® Root Cause Analysis Training

Milwaukee, Wisconsin, July 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Reno, Nevada, July 25, 2018: 2-Day Root Cause Analysis Training

Sao Paulo, Brazil, August 8, 2018: 2-Day TapRooT® Root Cause Analysis Training

Johannesburg, South Africa, August 13, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

We are global to meet your needs. If you need other times or locations, please see our full selection of courses.

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

Take your once-in-a-lifetime opportunity to see Kenya

June 25th, 2018 by

Have you ever been to East Africa? When you arrive, you’ll find Kenya a stunning country of magnificent wildlife and pristine wilderness, recognized as a model for both wildlife management and sustainable tourism. A place where you can experience the diversity of its geography—from the drama of the Great Rift Valley, desert, and mountain highlands to white sand beaches, rainforests, and the savannah plains. The sheer assortment of national parks, reserves, and wildlife experiences in Kenya sets it apart as a destination.

Here are a few bucket-list adventures awaiting you in Kenya:

If you’ve ever dreamed of going on safari or having a close-up wildlife experience, Kenya is surely the prized destination. From its capital, Nairobi, safaris allow you to witness millions of wildebeests, along with giraffes and migrating from Tanzania’s Serengeti National Park to the Maasai Mara Reserve in Kenya. You’ll never forget the trembling of the ground as hooves are pounding to their plunge into the Mara River, a dangerous but necessary leap for the wildebeests to reach the feast awaiting them on Kenya’s lush grazing grounds.

Amboseli National Park: You can view Tanzania’s 5,895m Mount Kilimanjaro from this park, as well as visit a Maasai village. Within the park are opportunities to see giraffes, jackals, hyenas, vervet monkeys, elephants, cheetahs, elands, waterbucks, warthogs, baboons, hartebeests, cranes, sunbirds, and more than 420 feathered and migratory species.

Lake Nakuru: See thousands of flamingos, both the black and white rhinos, waterbucks, zebras, buffalo, and the endangered Rothschild giraffe among the game in this region. The lake also provides one of your best opportunities to see leopards and a pride of lions.

Visit a conservancy and bond with a remarkable creature.

Learn some Kenyan culture and traditions.

Get your water sport on and your eyes full of the arresting beauty of Kenyan beaches: Mombasa, Malindi, Diani, and Lamu.

Indulge in some Swahili cuisine.

Check into seeing the Big Five (lion, African elephant, Cape buffalo, leopard, and rhinoceros) and these spectacular national parks.

Have breakfast with a giraffe.

Go whale-watching in Watamu.

Another life-changing action you can take in Kenya is the TapRooT® 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training in Nairobi on July 16. In just five days, you will learn TapRooT® to find and fix the root causes of incidents, accidents, quality problems, near misses, operational errors, hospital sentinel events and other types of problems. Techniques include: SnapCharT®, Root Cause Tree® & Corrective Action Helper® plus additional advanced topics such as CHAP, Human Engineering, Interviewing, Safeguard Analysis and Proactive Improvement.

Register now for an experience in Nairobi, Kenya, that will both broaden you and further your career and professional development.

Career Opportunities for Candidates with TapRooT® Skills

June 25th, 2018 by

When you have the expertise of TapRooT® training on your resume, you’re communicating the level of your career development. Professional training and skill sets in investigation, problem-solving, and root cause analysis convey competency to the prospective employer. If you have TapRooT® training and skills, explore your professional advancement through one of these global opportunities.

Safety & Rail Safety Coordinator

Environmental Health & Safety Manager

Quality & Compliance/EHS Lead

HES Drilling Specialist

Associate – Sr. Engineer Nuclear

Sr. Engineer

EH&S Manager

Patient Safety Analyst

Environmental Manager

Field Professional I-Drilling

Safety & Health Specialist

HSE Manager

Patient Safety Program Coordinator

Division Order Analyst

Field Engineer

Drilling Performance Engineer

If you are not yet TapRooT® trained, becoming proficient in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skills and training. Pursue your goals through these TapRooT® courses to advance your professional development.

Nairobi, Kenya, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Portland, Oregon, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Auckland, New Zealand, July 16, 2018: 2-Day TapRooT® Root Cause Analysis Training

Milwaukee, Wisconsin, July 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Dallas, Texas, August 6, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Monterrey, Mexico, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Calgary, Canada, September 24: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Amsterdam, Netherlands, September 26, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

Aberdeen, Scotland, October 8, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Dubai, UAE, October 14: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Kuala Lumpur, Malaysia, October 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Brisbane, Australia, November 12, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

Learn TapRooT® in Denver

June 24th, 2018 by

Take two days to become TapRooT® trained in Denver, Colorado. Within these two days, you’ll gain experience and perspective in myriad workplace situations. A TapRooT® course is a career booster and can be a professional game changer for you.

From beginners to experts, TapRooT® is designed for learners at all levels. You will learn to find and fix the root causes of incidents, accidents, quality problems, precursor events, operational errors, hospital sentinel events, and many other types of problems. Techniques include: SnapCharT®, Root Cause Tree® & Corrective Action Helper®. Upon completion of the course, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, our award-winning online software service. Most importantly, you will have the advantage of professional training in your expertise and on your resume!

In the course, we’ll participate in an exercise, using safety incidents or quality issues from your work environment. Be sure to bring one or more for us to dive into. These may be written reports, or you may share knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a unique problem. You’ll be amazed at how much you learn in two days that you can immediately apply!

We’ll meet on September 18 for the 2-Day TapRooT® Root Cause Analysis Training Course. You will likely want to get out and about in Denver so below we’ve included highlights of this Colorado city.

Register here to take the 2-Day TapRooT® Root Cause Analysis Training Course in Denver.

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Soak up Denver

Denver is packed with must-do thrills: Stand exactly one mile high on the west steps of the state capitol and see 200 mountains from its dome. Set your eyes on the world’s greatest collection of Native American art at an architectural wonder, the Denver Art Museum. Check out Old West history in a trendy downtown at Golden, Colorado’s first capital, where you can sip a beer while kayakers paddle by.

The Mile High City is a paradise for outdoor adventure and pro sports. The choices are wide-ranging: walking trailsurban hikes, parks, sporting events, and more Denver adventures.

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Colorado’s landscape is awe-inspiring. Take Garden of the Gods in Colorado Springs, little more than a hour from Denver. You can go front range climbing, take a jeep or segway tour, or tour via bike or electric bike. If you’re a photography buff, this is a natural for you.

Go brewery touring and get a closeup taste of the culture Denver’s famous for.

Denver’s historic district, or Lower Downtown, is called LoDo. Amid 28 square blocks, you can enjoy excellent restaurants, live music, and fun brewpubs. Walk, sightsee, window shop in downtown Larimer Square among a vibrant district of Victorian buildings restored to hip shops and restaurants.

Denver, Colorado = LoDo Downtown Historic District

The creative community of Denver shows up in galleries, studios, and cultural attractions across seven art districts.

Visit Red Rock Canyon Park & Amphitheatre for hiking, walking, and biking trails, or dine at Red Rock’s Ship Rock Grille to admire the view.

Check out Union Station, a transportation hub, historic landmark, and cool space for noshing–such as Mercantile Dining & Provision–gathering, and shopping.

At El Taco De Mexico, 714 Santa Fe Dr., it’s all about being the authentic taqueria.

Try breakfast or lunch at Maria Empanada, a great bakery and cafe offering a taste of Argentina.

At the vintage-inspired ice cream shop Little Man, people line up around the block on 16th Street for homemade flavors like peach cobbler, oatmeal cookie, salted Oreo, and creme fraiche.

Discover more to explore on the TapRooT® Denver Pinterest board, and register for your TapRoot® experience in Colorado today.

TapRooT® is global to meet your needs. If you need other times or locations, please see our full selection of courses.

If you would like for us to teach a course at your workplace, please reach out to discuss what we can do for you, or call us at 865.539.2139.

 

 

 

 

 

 

 

Acquire TapRooT® Training in Auckland

June 23rd, 2018 by

Take two days to become TapRooT® Trained in Auckland. Within these two days, you’ll gain experience and perspective in myriad workplace situations.

TapRooT® is designed for learners at all levels. You will learn to find and fix the root causes of incidents, accidents, quality problems, precursors, operational errors, hospital sentinel events, and many other types of problems. Techniques include: SnapCharT®, Root Cause Tree®, and Corrective Action Helper®. Upon completion of the course, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, our award-winning online software service. Most importantly, you will have the advantage of professional training in your expertise and on your resume!

In the course, we’ll participate in an exercise, using safety incidents or quality issues from your work environment. Be sure to bring one or more for us to dive into. These may be written reports, or you may share knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a unique problem. You’ll be amazed at how much you learn in two days that you can immediately apply!

We’ll meet on July 16 for the 2-Day TapRooT® Root Cause Analysis Training Course. You will likely want to get out and about in Auckland so below we’ve included highlights of this New Zealand city.

Register here to take the 2-Day TapRooT® Root Cause Analysis Training Course in Auckland.

Experience Auckland

On New Zealand’s North Island, Auckland is a hub for transport. Auckland, known as “City of Sails,” has a vast harbor, many quiet islands, a colorful cityscape, world-class museums and award-winning wineries, and cultural and ecological diversity. This gorgeous city offers an incredible mix of wildlife, water, and urban activities. Trains and buses are handy for getting around the city; a ferry is a great way to sightsee this amazing place from the water.

Just ask the locals and they will tell you what they love about their homeland: friendly neighbors, lush farmland, countless black and white sand beaches, rugged mountains and native bush, sun-drenched islands, green spaces and parks, enchanting villages and mountaintop culinary experiences. Come join us in Auckland!

Packing tips for Auckland in July:

  • A sweater that will keep you warm
  • A rainproof, windproof jacket
  • Warm scarf

Discover Shakespeare Park: The park is in North Auckland but worth the distance for the panoramic scenery, incredible hikes, beautiful beaches.

Have fun and/or brunch at Mission Bay: Mission Bay is an iconic Auckland beach, centrally located and full of eateries along the boardwalk.

New Zealand Maritime Museum: At the museum, you can learn the history of New Zealand seafaring, from the first Polynesians to present-day yachting. Or, get seafaring yourself on a restored heritage scow, the Ted Ashby, to take in harbor sights and sounds and terrific views of Auckland’s skyline.

Take a deep breath in Cornwall Park: Relax, take a vigorous walk on a tree-lined avenue or trail, have an ice cream, or people watch in this expansive park in Epsom, near Auckland’s city center. Named after the Duke of Cornwall, the park has heritage sites dating back centuries, sporting grounds and games, and an educational farm for children.

Museum of Transport and Technology: Explore  exhibitions spanning the history and development of New Zealand transport, technology, and ingenuity, with interactive experiences.

Get a forever view of the landscape from Sky TowerNew Zealand’s tallest tower.

Climb Auckland’s highest mountain, Mount Eden, and mark that off your list. The climb takes only about an hour. At the top, enjoy the awe of the skyline.

For either an upscale dinner or a little nightlife, go to Ponsonby.

Milford Sound: The gem of Fiordland National Park in New Zealand’s South Island, Milford Sound is actually a fiord and the only one in New Zealand accessible by road. Day tours and cruises and other activities, including kayaking and scuba diving, are ways to explore this captivating jewel.

Hike the Waitakere Ranges, an immense natural reserve of nature walks and hikes. Here, you can experience waterfalls, picturesque lookouts, coastal walkways—all with abundant photo ops.

Did you know Auckland is built on over 50 volcanoes?

Auckland eateries

Andrea Ristorante Italiano: Stellar views across Mission Bay, relaxed outdoor and indoor seating, and delicious homemade Italian cuisine.

Velvet Burger: Pull up a chair to a solid burger with good chips. The service is great and so are the buns.

Bodrum Kitchen: Mediterranean cuisine at its best, Bodrum Kitchen serves traditional favorites—menemem, sigara borek, loukamades, moussaka, dolmades, lahmacun—and much more.

Riverstone Kitchen: A simple menu reflects the Kitchen’s dedication and focus on fresh, unfussy cuisine. Ingredients are sourced from its extensive vegetable gardens and orchards.

Dante’s: A favorite in Auckland’s Ponsonby, Dante’s brings the authentic to Italian pizza, and reasonably priced.

Dante's Pizza in Ponsonby

If you would like for us to teach a course at your workplace, please reach out to discuss what we can do for you, or call us at 865.539.2139 or 865.357.0080.

TapRooT® is global to meet your needs. If you need other times or locations, please see our full selection of courses.When you’re making plans or while you are there, be sure to use our Auckland Pinterest board to discover adventures, dining suggestions, and city sights. Remember to register today for your New Zealand TapRoot® experience.

Integrating TapRooT® with Enablon EHS Software

June 22nd, 2018 by

As TapRooT® professional Benna Dortch says, “In today’s busy world, we get so much more done if we work seamlessly together.”

TapRooT®’s partnership with Enablon, the world’s leading provider of sustainability, EHS, and operational risk management software, is a great example of seamless collaboration through software integration and implementation, achieved by the technology teams of both companies.

Earlier this month, TapRooT® was recognized as Enablon’s Technology Partner of the Year, awarded to “the partner with innovative technological solutions that has successfully integrated its solutions with the Enablon platform to increase value for Enablon clients.” Take a further look at Enablon and the Enablon Excellence Awards in the below article.

5 Companies Recognized for Excellence at SPF EMEA 2018

In this Facebook Live session, you will learn more about global leader Enablon and what it does, and the interface between Enablon and TapRooT®.

Integrating TapRooT® with Enablon EHS Software from TapRooT® Root Cause Analysis on Vimeo.

TapRooT® is the best method for performing investigations and doing root cause analysis. TapRooT® Training Courses are designed to further your professional development and help you in your investigations and corrective actions. We’re happy to come to your workplace to teach your team onsite, just let us know or call us: 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

Learn TapRooT® in Johannesburg

June 22nd, 2018 by

Image result for johannesburg south africa

Spend five days in Johannesburg with TapRooT® and you will learn how to conduct an investigation and develop effective corrective actions. A TapRooT® course has proven over and over to be a career game changer.

TapRooT® is designed for learners at all levels. In this course, you will learn to find and fix the root causes of incidents, accidents, quality problems, precursors, operational errors, hospital sentinel events, and many other types of problems. Techniques include: SnapCharT®, Root Cause Tree®, and Corrective Action Helper® plus additional advanced topics such as CHAP, Human Engineering, Interviewing, Safeguard Analysis, and Proactive Improvement.. Upon completion of the course, you will receive a certificate and a 90-day subscription to TapRooT® VI, our award-winning online software service. Most importantly, you will have the advantage of professional training in your expertise and on your resume!

Attendees should bring safety incidents or quality issues from their workplace for a team exercise. These may be in the form of written reports or, alternately, you may have knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a unique problem.

We’ll meet on August 27 for the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course. You will likely want to get out and about in Johannesburg so below we’ve included highlights of this history-rich, colorful city in South Africa.

Register here to take the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course in Johannesburg.

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Experience Johannesburg

Along two oceans, the South Atlantic and the Indian, South Africa is the southernmost country on the African continent. As the largest city in South Africa, Johannesburg is the provincial capital and the center of the gold and diamond trade, due to its location in the Witwatersrand. The city’s Soweto township was home to Nelson Mandela and Desmond Tutu. You may hear the locals call it “Jozi, Joburg, or JHB.” By any of its names, Johannesburg has a robust arts and food scene and much beauty and history for you to discover.

For magnificent views, go up to the observation deck of the Carlton Tower, also known as “Top of Africa.” The 50-story building is also home to a shopping venue.

See Johannesburg by walking, bicycle, or tuk tuk—the tours are organized by Lebo’s Soweto Backpackers. You can also chow down on homestyle cooking at Lebo’s.

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The Apartheid Museum illustrates the 20th-century history of the rise and fall of the apartheid system and practice in South Africa, as well as background history of the country.

For further insight into apartheid, visit Hector Pieterson Memorial and Museum, a heritage site which commemorates the role of students in their struggle against substandard life in South Africa.

Constitution Hill sets on the site of the prison that once held Mahatma Gandhi and Nelson Mandela, and is now the country’s highest court and a beautiful, modern, living museum.

Wits Art Museum: The University of the Witwatersrand, known as “Wits,” holds a remarkable collection by African artists, and additionally hosts international exhibitions. Free admission. The cafe serves delicious, inexpensive lunches.

The Cradle of Humankind is a UNESCO World Heritage Site, one of eight South African World Heritage Sites. About a 90-minute drive from Johannesburg city, this site offers visitors a range of caves, culture and craft and one of the world’s richest depositories of hominid fossils. If you go here, don’t miss the Maropeng Visitor Centre, iconic for its shape of a burial mound. The award-winning site is home to diverse birds, animals, and plants, many rare or endangered.

Take a hike at Melville Koppies Hill, a heritage site and nature reserve in the middle of the city. See the Iron Age ancient furnace along the way.

Mandela House: Once the home of Nelson Mandela, now you can visit this small museum at 8115 Vilakazi Street, filled with intimate mementos of his family life and a National Heritage Site.  Vilakazi Street, in Soweto, is known for being the address of two Nobel Laureates, Mandela and Desmond Tutu.

Glean insights of the city and culture from Gerald Garner on a JoburgPlaces walking tour.

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Johannesburg eateries

Have an adult beverage (or whatever strikes your fancy) at View. This restaurant, in the Four Seasons hotel, affords you a magnificently panoramic view. Also at the Four Seasons is Westcliff Deli, a great place to either dine on the spot or get it to go.

The Saxon Hotel: Feast on a meal from top South African chef Luke Dale-Roberts, amid gorgeous gardens.

For a truly African culinary experience, it’s served at a single 18-seat table in a tiny restaurant called Yeoville Dinner Club.

On Saturdays, savor a craft beer at Neighbourgoods Market in Braamfontein.

If it’s Dim Sum, it’s old Chinatown: The city’s west end gives you a glimpse into the surroundings of the first Chinese migrants. Try Ming Woo, 4 Commissioner Street, but you have to ask for the dim sum menu.

Discover more to explore on the TapRooT® Johannesburg Pinterest boardand register for your TapRoot® experience in South Africa today.

TapRooT® is global to meet your needs. If you need other times or locations, please see our full selection of courses.

If you would like for us to teach a course at your workplace, please reach out to discuss what we can do for you, or call us at 865.539.2139 or 865.357.0080.

 

Investigative Interviewing Series, (Part 2 of 3): Effective Listening

June 21st, 2018 by

Last week, we started our 3-part investigative interviewing series. In the first installment, I discussed a powerful but underutilized technique: building rapport. This week’s tip presents another powerful interviewing technique: effective listening.

Most interviewers approach interviews with the idea that they need to know the right questions to ask. We challenge you to examine how you can possibly know the right questions to ask going into the interview when you haven’t even heard what the interviewee saw or knows.

Only through effective listening will you be able to know the “right” questions to ask. The first question is the only one you need to know going in: “Tell me, from start to finish, what you observed the day of the incident.”

Then, sit back, listen and identify which follow-up questions need to be asked.

How are your effective listening skills? No one is born with them, but you can develop them with practice. Take our listening inventory quiz below and become a better investigative interviewer.

Watch here via video.

So, how do you encourage interviewees to keep talking and give you the whole story? Join us next Wednesday as we discuss extension techniques.

Get TapRooT® Training in Reno

June 20th, 2018 by

Spend two days in Reno with TapRooT® and you will learn how to conduct an investigation and develop effective corrective actions. A TapRooT® course will accelerate your professional growth and has proven over and over to be a career game changer.

TapRooT® is designed for learners at all levels. You will learn to find and fix the root causes of incidents, accidents, quality problems, precursors, operational errors, hospital sentinel events, and many other types of problems. Techniques include: SnapCharT®, Root Cause Tree®, and Corrective Action Helper®. Upon completion of the course, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, our award-winning online software service. Most importantly, you will have the advantage of professional training in your expertise and on your resume!

Attendees should bring safety incidents or quality issues from their workplace for a team exercise. These may be in the form of written reports or, alternately, you may have knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a unique problem.

We’ll meet on July 25 at the Whitney Peak Hotel for the 2-Day Root Cause Analysis Training Course. You will likely want to get out and about in Reno so below we’ve included highlights of this Nevada city.

Register here to take the 2-Day TapRooT® Root Cause Analysis Training Course in Reno.

 

Experience Reno

Established in the 1860s, Reno got its name from fallen Union General Jesse Lee Reno but is perhaps best known as “the biggest little city in the world.” This gateway to the old west presents you with stunning contrasts: Spreading across the Truckee Meadows and lying along the Truckee River, Reno is a high desert in northwestern Nevada at the foot of the dramatic, majestic Sierra Nevada mountains. Come explore Reno while you learn TapRooT®!

Take a hike: When you’re downtown, follow the Hunter Creek Trail to the waterfall, or head south and hike up the Thomas Creek Trail to Dry Pond for terrific views of the city.

See the Reno Municipal Rose Garden: Certified by the American Rose Society, the garden in Idlewild Park spreads over one acre with 200 varieties of roses. Expect to see a fantastic display of blooms from early June through September.

Visit Idlewild ParkNext to the Truckee River and just west of downtown Reno, the 49-acre community park is home to duck ponds, the rose garden, a skate park, ballfields, a swimming pool. Here, you can savor live music, diverse tastes from the food trucks, and craft beer.

Chill out on an island in downtown Reno: Wingfield Park on Belle Isle. Swim, picnic, relax by the water, hike or stroll the Riverwalk, or bike the Tahoe-Pyramid Bikeway—all in the green urban oasis on the Truckee River. Built into the river is the Truckee River Whitewater Park, where you can kayak, canoe or raft, or tube the Class 2 to 3 course. 

Experience local art and sculpture alongside fine art in downtown Reno’s culture and arts district. The Nevada Museum of Art is designed around themes of land and environment. The Stremmel Gallery features contemporary work from European and American artists. 

Reno eateries

Midtown Eats: Self-described as, “A modern take on ageless taste,” Midtown Eats impresses you with its creative comfort food and cocktail concoctions. In a rustic farmhouse and well worth the wait.

Old Granite Street EateryWhether you’re at the vintage wood bar or scarfing down bacon chips in a booth,  you’re sure to savor the handcrafted touch in both food and drink. Remember that it’s Happy Hour here Monday – Friday, 3:00 pm – 6:00 pm, with one-half off drafts and wine by the glass, plus select two snacks for $10.00.

The Stone House Cafe: In Reno’s Old Southwest, the family-owned cafe and its spacious patio serve up memorable libations and culinary experiences.

Brasserie Saint James: The Great American Beer Festival has named Brasserie Saint James “the best midsize brewpub and brewer in the nation.” At this cross between a gastropub and a microbrewery, you’ll find brews for all tastes.

Hub Coffee Roasters: Get your java fix on with locally roasted premium fair trade deliciousness. Or go for cappuccino, hot chocolate, pastries in this cozy atmosphere with patio tables and river views.

Bibo Coffee CompanyWith memorable chai lattes, this coffee shop sits among independent wine and cheese shops. Folks swear by the ice cream and gelato, as well as the superb coffee.

Discover more to explore on the TapRooT® Reno Pinterest board, and register for your Nevada TapRoot® experience today.

We are global to meet your needs. If you need other times or locations, please see our full selection of courses.

If you would like for us to teach a course at your workplace, please reach out to discuss what we can do for you, or call us at 865.539.2139.

Join TapRooT® today at noon EST for Facebook Live!

June 20th, 2018 by

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Join TapRooT® professionals Benna Dortch and Ken Reed today at noon EST for a Facebook Live discussion: Integrating TapRooT® with Enablon EHS Software. Earlier this month, TapRooT® was recognized as Enablon’s Technology Partner of the Year, awarded to the partner with innovative technological solutions that has successfully integrated its solutions with the Enablon platform to increase value for Enablon clients. Take a further look at Enablon and the Enablon Excellence Awards in the below article.

5 Companies Recognized for Excellence at SPF EMEA 2018

TapRooT® offers root cause analysis software, training, and consulting globally. The TapRooT® software guides users through the incident investigation process with ease. The company’s solutions are used by leading companies  to investigate and fix the root causes of all types of mission-critical problems.

As always, please feel free to chime in on this Wednesday discussion in real time. Or, leave a comment and we’ll get back to you.

Here’s how to join us for Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, June 20

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

TapRooT® is the best method for performing investigations and doing root cause analysis. TapRooT® Training Courses are designed to further your professional development and help you in your investigations and corrective actions. We’re happy to come to your workplace to teach your team onsite, just let us know or call us: 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

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