Category: Career Development Tips

Join TapRooT® at Noon EST Today for Facebook Live!

July 18th, 2018 by

 

For news you can use, join TapRooT® professionals Dave Janney and Michelle Wishoun in our Facebook Live discussion. Our topic today is: Why Is SnapChart® So Important? As always, feel free to ask questions or comment on our Facebook page during the session.

We look forward to being with you on Wednesdays! Here’s how to connect with us for today’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, July 18

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Do your own investigation into our courses and discover what TapRooT® can do for you.

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

Monday Accidents & Lessons Learned: When One Good Turn Definitely Doesn’t Deserve Another

July 16th, 2018 by

The electronic flight bag (EFB) is rapidly replacing pilots’ conventional papers in the cockpit. While the EFB has demonstrated improved capability to display aviation information—airport charts, weather, NOTAMs, performance data, flight releases, and weight and balance—NASA’s Aviation Safety and Reporting System (ASRS) has received reports that describe various kinds of EFB anomalies, such as this one:

“This B757 Captain received holding instructions during heavy traffic. While manipulating his EFB for clarification, he inadvertently contributed to an incorrect holding entry.

‘[We were] asked to hold at SHAFF intersection due to unexpected traffic saturation. While setting up the FMC and consulting the arrival chart, I expanded the view on my [tablet] to find any depicted hold along the airway at SHAFF intersection. In doing so, I inadvertently moved the actual hold depiction…out of view and [off] the screen.

‘The First Officer and I only recall holding instructions that said to hold northeast of SHAFF, 10-mile legs. I asked the First Officer if he saw any depicted hold, and he said, “No.” We don’t recall instructions to hold as depicted, so not seeing a depicted hold along the airway at SHAFF, we entered a right-hand turn. I had intended to clarify the holding side with ATC, however there was extreme radio congestion and we were very close to SHAFF, so the hold was entered in a right-hand turn.

‘After completing our first 180-degree turn, the controller informed us that the hold at SHAFF was left turns. We said that we would correct our holding side on the next turn. Before we got back to SHAFF for the next turn, we were cleared to [the airport].'”

Volpe National Transportation Systems Center, U.S. Department of Transportation, weighs in on EFBs: “While the promise of EFBs is great, government regulators, potential customers, and industry developers all agree that EFBs raise many human factors considerations that must be handled appropriately in order to realize this promise without adverse effects.”

CALLBACK is the award-winning publication and monthly safety newsletter from NASA’s Aviation Safety Reporting System (ASRS). CALLBACK shares reports, such as the one above, that reveal current issues, incidents, and episodes.

Circumstances can crop up anywhere at any time if proper sequence and procedures are not planned and followed. We encourage you to learn and use the TapRooT® System to find and fix problems. Attend one of our courses. We offer a basic 2-Day Course and an advanced 5-Day Course. You may also contact us about having a course at your site.

Cancel your lunch plans! Join TapRooT® today at noon EST!

July 11th, 2018 by

Join TapRooT® professionals Benna Dortch and Ken Reed today at noon EST for TapRooT®’s Facebook Live discussion.

We look forward to being with you on Wednesdays! Here’s how to connect with us for today’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, July 11

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Recently, on TapRooT®’s Facebook Live, we learned that only through effective listening will you learn to pick up on the “right” questions to ask in your investigations. TapRooT® Instructor Barb Carr gave us a beginning point:”The first question is the only one you need to know going in: ‘Tell me, from start to finish, what you observed the day of the incident.’” Barb also advises that the next step is to “sit back, listen, and identify which follow-up questions need to be asked.”

Since our listening skills develop with practice, everyone can use help becoming better investigators. Use the video and Vimeo below, featuring TapRooT® professionals Benna Dortch and Barb Carr, to review your skills:


Do your own investigation into our courses and discover what TapRooT® can do for you.

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

Join TapRooT® for Facebook Live Wednesday at noon EST

July 10th, 2018 by

Make plans now to join TapRooT® professionals Benna Dortch and Ken Reed tomorrow for our Facebook Live discussion.

We look forward to being with you on Wednesdays! Here’s how to connect with us for tomorrow’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Wednesday, July 11

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Do your own investigation into our courses and discover what TapRooT® can do for you; contact us or call us: 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

TapRooT® Training in Bogota

July 6th, 2018 by

To advance your professional development through TapRooT® Training in Colombia, register for our upcoming courses in Bogota.

Bogota, Colombia: 1-Day TapRooT®/Equifactor® Equipment Troubleshooting & Root Cause Failure Analysis Course:

Bogota, Colombia: 2-Day TapRooT® Root Cause Analysis Training:

Bogota, Colombia: Special 2-Day Equifactor® Equipment Troubleshooting & Root Cause Analysis Course: 

Bogota: 3-Day TapRooT® /Equifactor® Equipment Troubleshooting & Root Cause Failure Analysis Course:

Bogota: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course:

TapRooT® is global to meet your needs. If you need other times or locations, please see our full selection of courses.

Expand your professional knowledge and advance your career in Bogota, Colombia, with TapRooT®. Within a TapRooT® course, you’ll gain experience and perspective for myriad workplace situations. A TapRooT® course is a career booster and can be a professional game changer for you. You’ll be amazed at how much you learn that you can immediately apply!

Bogota, Colombia—flanked to the east and west by mountain ranges, it’s often called “the city of art, adventure, and architecture.” While in Bogota, you will want to get out and about, to admire the architecture of its many churches, taste its diverse fruits and culinary delights, and experience its history and heritage. Below, to route you on the road to Bogota, we’ve included highlights of this vibrant city. Be sure to discover even more gems to explore on our Bogota Pinterest board.

Experience Bogota

Visit Bogota and discover an attractive, vibrant city abuzz with great coffee shops, culinary hotspots, a wealth of heritage and cultural high points, and colorful neighborhoods. Colombia has the world’s largest number of orchids, its national flower. In Bogota’s mountains, you will find a diversity of these orchids, as well as a wealth of species of flowers, birds, and butterflies. Below are some suggestions and highlights of Bogota for you to explore:

El Carmen Church (Iglesia Nuestra Señora del Carmen): You’ll easily spot the iconic 187-foot, red-and-white brick steeple in the Candelaria district. Decorated with Arabic and Byzantine art, this Gothic-style church was built between 1926 and 1938 with architecture that reflects the Spanish colonial tradition. See other churches in Candelaria here.

Plaza de Bolivar: A visit to Bogota often begins here, in the heart of the original town. In this square is the city’s first public monument, the 1846 bronze statue of Simon Bolivar, known as El Libertador.

La Catedral PrimidaGothic-style with a French influence, the Holy Cathedral Church has five naves, 88 columns, and 72 vaults. 

The Gold Museum (Museo del Oro), in the cobblestoned La Candelaria, houses the largest collection of pre-Colombian gold work in the world. Among the 55,000 pieces of ancient works by indigenous cultures of Colombia, you’ll see gold, pottery, rock, precious stones, and textiles, lending scientists and archaeologists insight into the cultures of South America civilizations prior to the arrival of Europeans.

Visit La Candelaria in daylight hours. You’ll find this the place to experience Bogota’s colorful, cultural heritage, as the neighborhood is full of art deco, Spanish colonial, and Baroque architecture. La Carrera Septima is a good beginning for wandering your way to La Candelaria.

Take in panoramic views of the city and faraway hills atop Monserrate Mountain, a 10,341-foot mountain with a 17th-century church, gardens, and a Colombian spiritual shrine. Ascend to the mountain by cable car, railway, or on foot. The cable car views are preferred by most visitors. On the mountain, you will also find a couple of restaurants and a market.

Taste Bogota

How many of these Colombian fruits have you tried?

  • Badea
  • Borojo
  • Carambolo
  • Feijoa
  • Chontaduro
  • Passion fruit
  • Soursop
  • Naranjilla
  • Spanish lime
  • Cherimoya
  • Granadilla
  • Guanabana
  • Brazilian guava
  • Lulo fruit
  • Mamoncillo
  • Maracuya
  • Pitahaya
  • Tomate de arbol (tamarillo)
  • Peruvian groundcherry
  • Curuba
  • Higo

Paloquemao Market is one of the most traditional Bogota markets, where you will discover a wide range of fresh Colombian fruits, vegetables, and flowers.

On your way back from the Salt Cathedral, enjoy dinner and then the nightlife in Chia at Andres Carne de ResTry the coconut milk lemonade.

For modern Colombian, go to Mini Mal; for street food Peruvian-style, try El Carrito Sanguchero; and to savor Lebanese-style deliciousness, head to Zatar.

Enjoy the baked goods! Pandebonos (a cheese bread), pan de yuca, and almojabanas are usually offered in any bakery. Some good locations are La Puerta Falsa and La Rioja in Chapinero.

La Puerta Falsa: Order the ajiaco, a delicious soup with chicken, potatoes, corn, and guascas, a local herb. Other ingredients are added according to personal taste: rice, avocado, capers, cream. Other great locations for this time-honored dish: La Pola in Las Aguas or at Las Cazuelas de la Abuela in Chapinero.

Know before you go: Bring a jacket. At 8,612 feet, Bogota has mild temperature year-round, but gets chilly in the evening. 

If you would like for us to teach a course at your workplace, please reach out to discuss what we can do for you, or call us at 865.539.2139.

Join TapRooT® tomorrow at noon EST for Facebook Live

June 26th, 2018 by

Join us tomorrow when TapRooT® professionals Barb Carr and Benna Dortch discuss the topic, “What are extension techniques and why are they so important?” This is the third part of the investigative interviewing series. In the first installment, Barb discussed a powerful but underutilized technique: building rapport. Last week’s tip presented another powerful interviewing technique: effective listening.

Take a read through Barb’s recent articles for more context: Evidence Collection: Top 3 Tips for Improving your Investigative Interviewing Skills Series and Investigative Interviewing Series, (Part 2 of 3): Effective Listening. As always, please feel free to chime in on the discussion in real time. Or leave a comment and we’ll get back to you.

Here’s how to join in for tomorrow’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Tomorrow, Wednesday, June 27

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Last week on TapRooT®’s Facebook Live in the Effective Listening session, we learned that only through effective listening will you learn to pick up on the “right” questions to ask. Barb gave us a beginning point:”The first question is the only one you need to know going in: ‘Tell me, from start to finish, what you observed the day of the incident.’” Barb also advises that the next step is to “sit back, listen, and identify which follow-up questions need to be asked.”

Since our listening skills develop with practice, everyone can use help becoming better investigators. Use the video and Vimeo below to review your skills:

Integrating TapRooT® with Enablon EHS Software

June 22nd, 2018 by

As TapRooT® professional Benna Dortch says, “In today’s busy world, we get so much more done if we work seamlessly together.”

TapRooT®’s partnership with Enablon, the world’s leading provider of sustainability, EHS, and operational risk management software, is a great example of seamless collaboration through software integration and implementation, achieved by the technology teams of both companies.

Earlier this month, TapRooT® was recognized as Enablon’s Technology Partner of the Year, awarded to “the partner with innovative technological solutions that has successfully integrated its solutions with the Enablon platform to increase value for Enablon clients.” Take a further look at Enablon and the Enablon Excellence Awards in the below article.

5 Companies Recognized for Excellence at SPF EMEA 2018

In this Facebook Live session, you will learn more about global leader Enablon and what it does, and the interface between Enablon and TapRooT®.

Integrating TapRooT® with Enablon EHS Software from TapRooT® Root Cause Analysis on Vimeo.

TapRooT® is the best method for performing investigations and doing root cause analysis. TapRooT® Training Courses are designed to further your professional development and help you in your investigations and corrective actions. We’re happy to come to your workplace to teach your team onsite, just let us know or call us: 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

Join TapRooT® today at noon EST for Facebook Live!

June 20th, 2018 by

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Join TapRooT® professionals Benna Dortch and Ken Reed today at noon EST for a Facebook Live discussion: Integrating TapRooT® with Enablon EHS Software. Earlier this month, TapRooT® was recognized as Enablon’s Technology Partner of the Year, awarded to the partner with innovative technological solutions that has successfully integrated its solutions with the Enablon platform to increase value for Enablon clients. Take a further look at Enablon and the Enablon Excellence Awards in the below article.

5 Companies Recognized for Excellence at SPF EMEA 2018

TapRooT® offers root cause analysis software, training, and consulting globally. The TapRooT® software guides users through the incident investigation process with ease. The company’s solutions are used by leading companies  to investigate and fix the root causes of all types of mission-critical problems.

As always, please feel free to chime in on this Wednesday discussion in real time. Or, leave a comment and we’ll get back to you.

Here’s how to join us for Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, June 20

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

TapRooT® is the best method for performing investigations and doing root cause analysis. TapRooT® Training Courses are designed to further your professional development and help you in your investigations and corrective actions. We’re happy to come to your workplace to teach your team onsite, just let us know or call us: 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

We have a sneak peek for you on today’s Facebook Live!

June 13th, 2018 by

TapRooT® professional Barb Carr will be featured on today’s Facebook Live session. To get a sense of the subject, look at Barb’s recent article.

As always, please feel free to chime in on the discussion in real time. Or leave a comment and we’ll get back to you.

We look forward to being with you on Wednesdays! Here’s how to join us today:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, June 13

What time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

If you missed last week’s Facebook Live discussion with Mark Paradies and Benna Dortch, catch it below on Vimeo or here on video.

Why do we still have major process safety accidents from TapRooT® Root Cause Analysis on Vimeo.

Do your own investigation into our courses and discover what TapRooT® can do for you; contact us or call us: 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

Get a sneak peek tomorrow on TapRooT®’s Facebook Live!

June 12th, 2018 by

Not to give too much away here but you have the unique opportunity to gather very useful information tomorrow during TapRooT’s Facebook Live session.

We can announce that TapRooT® professionals Barb Carr and Benna Dortch will be the facilitators for the session. To get a glimmer of the subject, take a look at Barb’s recent article. As always, please feel free to chime in on the discussion in real time. Or leave a comment and we’ll get back to you.

Here’s how to get your sneak peek for tomorrow’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Tomorrow, Wednesday, June 13

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

 

Evidence Collection: Top 3 Tips for Improving your Investigative Interviewing Skills Series

June 7th, 2018 by

“Ideas, more than money, are the real currency for success.” – Eli Broad

I’m back in the office after a great week in San Antonio at Safety 2018 where I had the opportunity to share, “Top 3 Tips for Improving your Investigative Interviewing Skills.”

After presenting my Flash Session, an attendee stopped by the TapRooT® booth and told me, “If I would have known those simple tips at the beginning of my career, it would have completely revolutionized the way I did investigative interviewing.”

The tips I presented were, indeed, simple to incorporate. However, the quality and quantity of information an investigator can gather by incorporating these tips into his or her interviewing process are significant.  If you are familiar with the TapRooT® 12-Step Interviewing Process, you’ll find that these three tips are built into the process but you may never have considered how or why they have such an impact.

Next Thursday, I will be starting a three-week series examining each tip. Don’t miss the first column, “The Power of Rapport,” and learn about this important interviewing skill. Work smarter, not harder. Take your investigative interviewing skills to an entirely new level and join me for the series.

Don’t miss Benna & Mark on Facebook Live at noon EST today!

June 6th, 2018 by

Get ready to learn via today’s FaceBook Live discussion featuring TapRooT® professionals Mark Paradies and Benna Dortch: Why do we still have major process safety accidents? As always, feel free to join in the discussion as it’s happening or comment later. We enjoy hearing your thoughts. Be sure to read Mark’s major process safety accidents article.

We look forward to being with you on Wednesdays! Here’s how to connect with us for today’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, June 6

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Join TapRooT® tomorrow for Facebook Live at noon EST!

June 5th, 2018 by

Make plans now to join TapRooT® professionals Benna Dortch and Mark Paradies tomorrow for our Facebook Live discussion.

We look forward to being with you on Wednesdays! Here’s how to connect with us for tomorrow’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Wednesday, June 6

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

In last week’s Facebook Live discussion with Benna Dorch and Dave Janney, we learned about corrective actions. No investigation is complete without corrective actions. Often, companies begin implementing corrective actions before they find root causes, getting the cart before the horse. If a corrective action doesn’t actually fix a root cause, what good is it? Hear and adhere to what Dave and Benna are underscoring and remember to reach out to TapRooT® so we can help you in your investigations and corrective actions.

 

TapRooT® TV – Avoid Repeat Incidents By Using Better Corrective Actions from TapRooT® Root Cause Analysis on Vimeo.

Access the discussion on video, too:

Do your own investigation into our courses and discover what TapRooT® can do for you; contact us or call us: 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

Achieve Better Corrective Actions To Avoid Repeat Incidents

June 5th, 2018 by

In this Facebook Live discussion with Benna Dorch and Dave Janney, we learn about corrective actions. No investigation is complete without corrective actions. Often, companies begin implementing corrective actions before they find root causes, getting the cart before the horse. If a corrective action doesn’t actually fix a root cause, what good is it? Hear and adhere to what Dave and Benna are underscoring and remember to reach out to TapRooT® so we can help you in your investigations and corrective actions.

TapRooT® TV – Avoid Repeat Incidents By Using Better Corrective Actions from TapRooT® Root Cause Analysis on Vimeo.

Sustainable Performance Forum (SPF) Americas 2018: Chicago, IL

June 4th, 2018 by

Are you attending the 2018 SPF EMEA 2018 in Chicago, IL on June 18 – 20? If so, stop by our booth and say “Hello” to Angie Comer & Barb Carr. They will be answering any questions you have about TapRooT® and what it can do for you.

The first 500 visitors will receive a special prize, so don’t miss out on your free gift! Stop by early to increase your chances in receiving a prize.

Barb Carr will also be presenting a joint demonstration of the Enablon-TapRooT® Root Cause Analysis Software interface with David Rocha (Enablon).

Exhibition Dates and Hours:

Tuesday, June 19th:
8:00 am – 5:30 pm (CDT)

Wednesday, June 20th:
8:00 am – 5:30 pm (CDT)

 

Career Opportunities for Candidates with TapRooT® Skills

June 4th, 2018 by

When you are TapRooT® trained, you can rely on your expertise to convey the level to which you’ve taken your career development. Professional training and skill sets in investigation, problem-solving, and root cause analysis communicate competency to the potential employer. If you have invested yourself in TapRooT® training and skills, explore professional advancement with confidence through one of these global opportunities.

Safety Manager

Group Maintenance Leader

Senior Engineer

Environmental Safety & Health Manager

Controls Engineer

Senior Process Engineer

HES Manager

Patient Safety Analyst

Senior Engineer

Environmental Safety & Health Manager

Field Safety Coordinator

If you are not yet TapRooT® trained, becoming TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skill sets and training. Pursue your goals through these TapRooT® courses to advance your professional development.

Hamburg, Germany, June 11, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Singapore, Singapore, June 11, 2018: 2-Day TapRooT® Root Cause Analysis Training

Hartford, Connecticut, June 13, 2018: 2-Day TapRooT® Root Cause Analysis Training

Niagara Falls, Canada, June 20, 2018: 2-Day TapRooT Root Cause Analysis Training

Portland, Oregon, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Nairobi, Kenya, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Auckland, New Zealand, July 16, 2018: 2-Day TapRooT® Root Cause Analysis Training

Milwaukee, Wisconsin, July 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Lake Tahoe, Nevada, July 25, 2018: 2-Day Root Cause Analysis Training

Sao Paulo, Brazil, August 8, 2018: 2-Day TapRooT® Root Cause Analysis Training

Johannesburg, South Africa, August 13, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT Root Cause Analysis Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT Root Cause Analysis Training

Amsterdam, Netherlands, September 26, 2018:2-Day TapRooT Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139 or 865.357.0080.

Career Development Tip: 3 Ways Your Mobile Phone Can Make You a Better Speaker

May 30th, 2018 by

Vincent Phipps is a dynamic public speaker, and many of our TapRooT® friends will remember his powerful presentations about communication at the 2018 Global TapRooT® Summit. We’re pleased to share his most recent short (less than four minutes!) tip. This tip will change the way you do presentations for the better!

Join TapRooT® today for Facebook Live at noon EST!

May 30th, 2018 by

Join TapRooT® professionals Dave Janney and Benna Dortch today for our Facebook Live discussion: Corrective Action. As always, feel free to comment during or after the discussion. We enjoy hearing your thoughts.

We look forward to being with you on Wednesdays! Here’s how to connect with us for today’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, May 30

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

If you missed the last Facebook Live discussion, catch up here with TapRooT® professionals Mark Paradies and Benna Dortch: Avoid Big Problems by Paying Attention to the Small Stuff. After you’ve listened to the discussion via the Vimeo or video below, go to Mark’s article here for further exploration of the precursor mindset.

Avoid Big Problems By Paying Attention To The Small Stuff from TapRooT® Root Cause Analysis on Vimeo

Here is the video as well:

The 2-Day TapRooT® Root Cause Analysis Course is a good choice to send folks to for learning how to investigate precursor incidents. Your best problem-solvers need to learn more to gain the necessary skills for coaching others, and to investigate significant incidents and major accidents; they would attend the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training. And, we can always come to your workplace to teach your team, just let us know or call us: 865.539.2139.

Join TapRooT® Tomorrow on Facebook Live!

May 29th, 2018 by

Make plans now to join TapRooT® professionals tomorrow for our Facebook Live discussion. Up next: Corrective Actions.

We look forward to being with you on Wednesdays! Here’s how to connect with us for tomorrow’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Wednesday, May 30

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Avoid Big Problems By Paying Attention To The Small Stuff

May 24th, 2018 by

If you didn’t catch the Facebook Live discussion yesterday, join in now to hear TapRooT® professionals Mark Paradies and Benna Dortch discuss this week’s topic: Avoid Big Problems by Paying Attention to the Small Stuff. After you’ve listened to the discussion via the Vimeo below, go to Mark’s article here for further exploration of the precursor mindset.

Avoid Big Problems By Paying Attention To The Small Stuff from TapRooT® Root Cause Analysis on Vimeo

The 2-Day TapRooT® Root Cause Analysis Course is a good choice to send folks to for learning how to investigate precursor incidents. Your best problem-solvers need to learn more to gain the necessary skills for coaching others, and to investigate significant incidents and major accidents; they would attend the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training. And, we can always come to your workplace to teach your team, just let us know or call us: 865.539.2139.

We look forward to being with you on Wednesdays! Here’s how to connect with us for our weekly Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Every Wednesday

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Join TapRooT®’s Facebook Live Today at Noon EST!

May 23rd, 2018 by

Join TapRooT® professionals Mark Paradies and Benna Dortch today for our Facebook Live discussion: Avoid Big Problems by Paying Attention to the Small Stuff.

Here’s a sample of the content: What is a precursor incident? A precursor incident is an incident that has low to moderate consequences but could have been much worse if . . .

Join Mark and Benna today to see what comes after the “if.”

We look forward to being with you on Wednesdays! Here’s how to connect with us for today’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, May 23

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Join TapRooT®’s Facebook Live tomorrow!

May 22nd, 2018 by

Join TapRooT® professionals Mark Paradies and Benna Dortch tomorrow for our Facebook Live discussion: Avoid Big Problems by Paying Attention to the Small Stuff.

Here’s a sample of the content: What is a precursor incident? A precursor incident is an incident that has low to moderate consequences but could have been much worse if . . .

Join us tomorrow for what comes after the “if.”

We look forward to being with you on Wednesdays! Here’s how to connect with us for tomorrow’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Tomorrow, Wednesday, May 23

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Why Use the TapRooT® Root Cause Analysis Method for Quality?

May 21st, 2018 by

If you missed the Quality Problem-Solving session on Facebook Live with TapRooT® professionals Benna Dortch and Chris Vallee, here is another opportunity to get in on the discussion.

Why use the TapRooT® Root Cause Analysis Method for Quality from TapRooT® Root Cause Analysis on Vimeo.

Chris has brought our clients a keener understanding of “quality” with his expertise. Here is a sample:

We can all remember some type of major product recall that affected us in the past (tires, brakes, medicine, etc.) or recalls that may be impacting us today (air bags). These recalls all have a major theme—a company made something and somebody got hurt or worse. This is a theme of “them versus those” perception.

Stop and ask, When is the last time quality and safety were discussed as one topic in your current company’s operations?

You received a defective tool or product …
You issued a defective tool or product …
A customer complained …
A customer was hurt …

Each of the occurrences above often triggers an owner for each type of problem:

The supplier …
The vendor …
The contractor …
The manufacturer …
The end user …

We can stop and ask, Who would investigate each type of problem? What tools would each group use to investigate? What are their expertise and experiences in investigation, evidence collection, root cause analysis, corrective action development, or corrective action implementation?

This is where we create our own internal silos for problem-solving; each problem often has its own department as listed in the company’s organizational chart:

  1. Customer Service (Quality)
  2. Manufacturing (Quality or Engineering)
  3. Supplier Management (Supply or Quality)
  4. EHS (Safety)
  5. Risk (Quality)
  6. Compliance (?)

The investigations then take the shape of the tools and experiences of those departments’ training and experiences.

Does anyone else see a problem or an opportunity here?

Circle your calendar for Facebook Live this Wednesday and connect with us:

Where? https://www.facebook.com/RCATapRooT/

When? Wednesday, May 23

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

NOTE: Remember to save the date for the 2019 Global TapRooT® Summit: March 11-15, in the Houston, TX area (La Torretta Lake Resort)!

See you today for TapRooT® Facebook Live at noon Eastern

May 16th, 2018 by

Tune into TapRooT®’s Facebook Live today as we talk with TapRooT® Senior Associate Chris Vallee about Quality Problem Solving. We look forward to being with you on Wednesdays!

Here’s how to connect with us for today’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, May 16

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

NOTE: Remember to save the date for the 2019 Global TapRooT® Summit: March 11-15, in the Houston, TX area (La Torretta Lake Resort)!

See you today on Facebook Live!

May 9th, 2018 by

Ben Franklin said it best, “An ounce of prevention is worth a pound of cure.” How can being proactive turn your organization around? A root cause audit can address many problems and losses that persistently plague companies. Join today’s Facebook Live discussion between TapRooT® professionals Benna Dortch and Dave Janney as they evaluate audits and proactive improvements and how they figure in your organizational planning.

We look forward to being with you on Wednesdays! Here’s how to connect with us for tomorrow’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, May 9

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

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Saving Time, Resources & Effort using TapRooT® Sofware Submitted by: Shelley Hassen, HSE Assurance & Compliance Manager Company: WILLBROS Canada Challenge Our company was utilizing the Web Based version of the TapRooT® Software globally to perform and record all RCAs but our work is very project-based and often in remote locations with internet connectivity issues. …

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