Category: Career Development

Take TapRooT® in Brisbane

March 29th, 2018 by

Spend two days with TapRooT® Training in Brisbane and gain expertise and perspective in workplace situations. Learn to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other categories of problems.

At the completion of your course, you’ll receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Importantly, you will have the advantage of professional training in your expertise and on your resume!

While you’re in Brisbane, get to know your host city. Referred to by locals as “Brizzie,” Brisbane is the capital of Queensland, or the “Sunshine State.” Here, you are surrounded by misty blue hills in a city situated by the Brisbane River. Explore Brisbane culture through open-air dining experiences, wander the botanic garden, go in-line skating or biking along riverfront pathways, ferry the river on a CityCat, or check out North Stradbroke and Moreton islands. History fact: Brisbane was the busiest submarine port in the world during World War II. When you’re making plans or while you are there, be sure to use our Brisbane Pinterest board to discover adventures, dining and coffee spots, and city sights.

Attendees should bring safety incidents or quality issues from their work environment to use in a team exercise. These may be written reports, or course participants may share knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a unique problem.

Advance your professional development through TapRooT® Training: Register for a two-day, game-changing experience in Brisbane.

May 22, 2018, Brisbane, Australia: 2-Day TapRooT® Techniques

July 16, 2018, Brisbane, Australia: 2-Day TapRooT® Techniques

September 4, 2018, Brisbane, Australia: 2-Day TapRooT® Techniques

Active Listening Inventory

March 28th, 2018 by

Are you a good listener? No one is born that way. Listening is a learned skill and practice makes perfect. Read through the following inventory statements and check for areas where you can improve your skills.

1. I listen without interrupting or finishing another’s sentences.
2. I am comfortable with long pauses in conversation.
3. I don’t “tune-out.”
4. I avoid distractions when listening.
5. I respond appropriately when someone is talking to let them know I am listening.
6. I am patient.
7. When someone is speaking, I am listening and not thinking of my next question or comment.
8. I am aware of my non-verbal messages as well as those displayed by others.

Learn TapRooT® in Sao Paulo: May 21 – 25

March 28th, 2018 by

Spend five days in fascinating Sao Paulo, Brazil, with TapRooT®! You will learn to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other categories of problems. Among the unique TapRooT® techniques, you’ll work with SnapCharT®, Root Cause Tree® & Corrective Action Helper®, plus additional advanced topics such as CHAP, Human Engineering, Interviewing, Safeguard Analysis, and Proactive Improvement.

At course completion, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Importantly, you will have the advantage of professional training in your expertise and on your resume!

The 5-Day TapRooT® course location will offer out-the-door convenience to Sao Paulo’s local highlights. Go for a refreshing walk in Ibirapuera Park. Be sure to browse and discover gems to explore on our Sao Paulo Pinterest board. Culture note: A person born in Sao Paulo state is called a paulista; someone born in the city is a paulistano.

Attendees should bring safety incidents or quality issues from their work environment to use in a team exercise. These may be either written reports or, alternately, course participants may share knowledge of an incident without a written report. We will divide into teams of 2-4 people, with each team analyzing a unique problem.

To advance your professional development through TapRooT® training, register here for Sao Paulo.

Have Wednesday lunch with us: Watch Facebook Live today

March 28th, 2018 by

Be sure to catch TapRooT®’s Facebook Live session today. You’ll be joining TapRooT®’s VP Ken Reed and Implementation Strategist Benna Boring as they bring you a workplace-relevant topic with takeaways.

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, March 28

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

If you missed last week’s FB Live session, featuring Benna Boring and Ken Reed discussing Staying Proficient, tune in to incorporate great takeaways. Be sure to watch TapRooT®’s Facebook Live next week for another terrific discussion and for news you can use.

NOTE: Save the date for 2019 Global TapRooT® Summit: March 11-15, in Houston, TX (La Torretta Lake Resort)!

Wednesday’s Watch: TapRooT® on Facebook Live (Noon, EST)

March 27th, 2018 by

Be sure to catch TapRooT®’s Facebook Live session tomorrow, Wednesday, March 28. Join TapRooT®’s VP Ken Reed and Implementation Strategist Benna Boring as they bring you a workplace-relevant topic with takeaways.

Where? https://www.facebook.com/RCATapRooT/

When? Wednesday, March 28

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

If you missed last week’s FB Live session, featuring Benna Boring and Ken Reed discussing Staying Proficient, tune in to incorporate great takeaways. Be sure to watch TapRooT®’s Facebook Live next week for another terrific discussion and for news you can use.

NOTE: Save the date for 2019 Global TapRooT® Summit: March 11-15, in Houston, TX (La Torretta Lake Resort)!

Monday Motivation & Career Development – 5 Ways to Find More Time in Your Day

March 26th, 2018 by

If you’re like me, you spend most of your day running around feeling busy, but at the end of the day you’ve managed to get nothing done! Or maybe, you have more work than you started with. Other people find themselves in meetings all day and still have a lot left to do. You start asking yourself, “Where did all my time go?”

If this sounds familiar here are five practical ways to find more time in your day.

1.) Get Organized

This is the first thing that needs to be accomplished before you can do anything else. Think about all the time you waste looking through papers and/or files when you don’t have an efficient organized system in place.

  • Every morning take 10 minutes to organize and prepare your work area for the upcoming task of the day.
  • Also, prioritize your to-do list. What needs to be done right away?

2.) Block Off Work Time on Your Calendar

This is the time of day where you spend your time doing the work you need to do with no interruptions. In order to do this you need to find a time of day when you feel most productive, and meetings aren’t usually scheduled. For some people this is first thing in the morning. Other people find the best time is between 4:00 pm and 6:00 pm.

If you start to do this regularly the people around you will learn that this time is sacred, and you do not give up this time easily. They will start to schedule meeting and other important task around your work time.

3.) Create a Routine

Maintain a predictable schedule. Your schedule should allow you to do the activities that are most important to you. For some people that is waking up every morning at 5:00 am to read, write, meditate, or work out before heading into work. By creating this predictable schedule you eliminate worries of not achieving your goals.

4.) Delegate

Don’t work harder, work smarter. There are only so hours in a day, and only so many task you can complete with in that day. So take the time to train your direct reports on how to do task for you. Everyone has heard the saying, “If you want something done right, do it yourself,” but think about how easier your life would be if you removed some of those tasks from your daily schedule. Give those tasks to a well trained employee who will do it right for you.

5.) Say “No!”

It’s easy to say “yes,” but it is a lot harder to say “no.” If you are making decisions or attending meetings that other employees should be doing then you’re not doing your job, you’re doing theirs.

 

Two things are for certain… workloads aren’t getting any lighter, and you can’t change how many hours are in a day. There isn’t a one size fits all strategy when it comes to time management. Implement a strategy that works best for you. Then sit back, relax, and enjoy a more manageable work life!

Career Opportunities for Candidates with TapRooT® Skills

March 26th, 2018 by

Let your expertise be your point person. Professional training and skill sets in investigation, problem-solving, and root cause analysis will telegraph competency to the potential employer across the desk from you. If you have TapRooT® training and skills, step up into a new career through one of these global opportunities.

EHS Manager

Manager – EHS Quality

Principal Safety Advisor

Chemical Manufacturing

Field Safety Coordinator

SR Manager Safety (Power Gen)

Regional EHS Director

Being TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is clearly the proven path to develop your skill sets and training. Pursue your goals through TapRooT® courses to advance your professional development.

Houston, TX, April 9, 2018, 2-Day TapRooT® Techniques

Wilmington, DE, April 11, 2018, 2-Day TapRooT® Techniques

Brisbane, Australia, April 16, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Las Vegas, NV, April 23, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Sao Paulo, Brazil, May 23, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Bogota, Colombia, May 28, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Perth, Australia, May 30, 2018, 2-Day TapRooT® Techniques

Singapore, Singapore, June 11, 2018, 2-Day TapRooT® Techniques

Learning TapRooT® in Pensacola: April 30 – May 1

March 23rd, 2018 by

Spend two days with TapRooT® Training in Pensacola and gain expertise and perspective in workplace situations. You’ll learn to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other categories of problems.

At course completion, you’ll receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Importantly, you will have the advantage of professional training in your expertise and on your resume!

The 2-Day TapRooT® course at Marriott Courtyard Pensacola also offers access to highlights in this westernmost city in the Florida Panhandle. Take a virtual cockpit tour and see more than 150 restored, one-of-a-kind aircraft at the National Naval Aviation Museum, the world’s largest museum of its kind. Explore Historic Pensacola Village and enjoy nightlife at Seville Square. Be sure to check out our Pensacola Pinterest board for cool places and adventures. Fun fact: The exact number of stairs at the historic Pensacola Lighthouse is 177.

Attendees should bring safety incidents or quality issues from their work environment to use in a team exercise. These may be written reports, or course participants may share knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a unique problem.

Advance your professional development through TapRooT® Training: Register here for a two-day, game-changing experience.

Learn with TapRooT® in Budapest: April 19 – 20

March 22nd, 2018 by

What will you learn in two days with TapRooT® in Budapest? You’ll learn to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other categories of problems.

At course completion, you will receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Importantly, you will have the advantage of professional training in your expertise and on your resume!

Your 2-Day TapRooT® course location will offer out-the-door convenience to local highlights. Stay a bit longer before or after your course and enjoy this European city with its elegant architecture. Shop for a great find from the Central Market Hall. Cruise the Danube River. Walk the storied Chain Bridge, the first of eight bridges linking Buda with Pest. Discover gems to explore on TapRooT®’s Budapest Pinterest board.

What to bring? We’ll participate in an exercise using safety incidents or quality issues from your work environment. Be sure to bring one or more for us to dive into. These may be written reports, or you may share knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a unique problem. You’ll be amazed at how much you learn in two days that you can immediately apply!

To advance your professional development through TapRooT® training, register here for your incredible experience in Budapest.

Watch Facebook Live Today! Next up: Staying Proficient

March 21st, 2018 by

Be sure to catch TapRooT®’s Facebook Live session today, Wednesday, March 21. Join TapRooT®’s VP Ken Reed and Implementation Strategist Benna Boring as they discuss Staying Proficient, an apt, applicable topic for every day. Think: You have to practice skills to get good at them AND to maintain your proficiency. Performing TapRooT® investigations are very similar. The techniques are not difficult; they can be used by pretty much anyone, once they’ve been trained.

Where? https://www.facebook.com/RCATapRooT/

When? Wednesday, March 21

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

If you missed last week’s FB Live session, featuring Benna Boring and Barb Carr discussing Building Rapport with Nonverbal Communication, tune in to incorporate great body language takeaways. Be sure to watch TapRooT®’s Facebook Live next week for another terrific discussion and for news you can use.

Are you a Proficient TapRooT® Investigator?

March 19th, 2018 by

 

 

 

 

 

 

 

I teach a lot of TapRooT® courses all over the world, to many different industries and departments.  I often get the same questions from students during these courses.  One of the common questions is, “How do I maintain my proficiency as a TapRooT® investigator?”

This is a terrific question, and one that you should think carefully on.  To get a good answer, let’s look at a different example.:

Let’s say you’ve been tasked with putting together an Excel spreadsheet for your boss.  It doesn’t have to be anything too fancy, but she did ask that you include pivot tables in order to easily sort the data in multiple ways.  You decide to do a quick on-line course on Excel to brush up on the newest techniques, and you put together a great spreadsheet.

Now, if your boss asked you to produce another spreadsheet 8 months from now, what would happen?  You’d probably remember that you can use pivot tables, but you’ve probably forgotten exactly how it works.  You’ll most likely have to relearn the technique again, looking back over your last one, or maybe hitting YouTube as a refresher.  It would have been nice if you had worked on a few spreadsheets in the meantime to maintain the skills you learned from your first Excel course.  And what happens if Microsoft comes out with a new version of Excel?

Performing TapRooT® investigations are very similar.  The techniques are not difficult; they can be used by pretty much anyone, once they’ve been trained.  However, you have to practice these skills to get good at them and maintain your proficiency.  When you leave your TapRooT® course, you are ready to conduct your first investigation, and those techniques are still fresh.  If you wait 8 months before you actually use TapRooT®, you’ll probably need to refresh your skills.

In order to remain proficient, we recommend the following:

  • Obviously, you need to attend an initial TapRooT® training session.  We would not recommend trying to learn a technique by reading a book.  You need practice and guidance to properly use any advanced technique.
  • After your class, we recommend you IMMEDIATELY go perform an investigation, probably within the next 2 weeks or so.  You need to quickly use TapRooT® in your own work environment.  You need to practice it in your own conference room, know where your materials will be kept, know who you’re going to contact, etc.  Get the techniques ingrained into your normal office routine right away.
  • We then recommend that you use TapRooT® at least every month.  That doesn’t necessarily mean that you must perform a full incident investigation monthly, but maybe just use a few of the techniques.  For example, you could perform an audit and run those results though the Root Cause Tree®.  Anything to keep proficient using the techniques.
  • Refresher training is also a wonderful idea.  We would recommend attending a refresher course every 2 years to make sure you are up to speed on the latest software and techniques.  If you’ve attended a 2-Day TapRooT® course, maybe a 5-Day Advanced Team Leader Course would be a good choice.
  • Finally, attending the Annual Global TapRooT® Summit is a great way to keep up to speed on your TapRooT® techniques.  You can attend a specialized Pre-Summit course (Advanced Trending Techniques, or Equifactor® Equipment Troubleshooting, or maybe an Evidence Collection course), and then attend a Summit track of your choosing.

There is no magic here.  The saying, “Use it, or Lose it” definitely applies!

Career Opportunities for Candidates with TapRooT® Skills

March 19th, 2018 by

If you have excellent analytical and critical thinking skills, and proficiency in investigation, problem-solving, and root cause analysis, your expertise and resume will communicate your professional preparedness to employers and HR personnel. With TapRooT® training and skills, you are ready to consider one of these global opportunities.

Patient Safety Assistant Coordinator (PSAC)

EHS Manager II

Industrial Hygienist

Quality Manager

Patient Safety Program Coordinator

EHS Manager II

Manager, EHS/Quality

Being TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skill sets and training. Pursue your goals through TapRooT® courses to advance your professional development.

Portland, Oregon, March 21, 2018, 2-Day TapRooT® Techniques

Bogota, Colombia, March 21, 2018, 3-Day TapRooT® Equifactor®

Melbourne, Australia, March 20, 2018, 2-Day TapRooT® Techniques

Sao Paulo, Brazil, April 4, 2018, 2-Day TapRooT® Techniques

Brisbane, Australia, April 16, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Las Vegas, Nevada, April 23, 2018, 5-Day Advanced Root Cause Analysis Team Leader Training

Pensacola, Florida, April 30, 2018, 2-Day TapRooT® Techniques

Watch Facebook Live on Wednesdays: Next up is Body Language

March 13th, 2018 by

Be sure to catch TapRooT®’s Facebook Live session on Wednesday, March 14, 2018. TapRooT® Instructor and Nonverbal Communication Expert Barb Phillips and Implementation Strategist Benna Dortch will discuss, among other topics, how to interpret common body language cues.

Where? https://www.facebook.com/RCATapRooT/

When? Wednesday, March 14

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Another recent FB Live sessions features Benna Boring and Ken Reed discussing the top six takeaways attendees said they wanted to incorporate into their companies after attending the 2018 Global TapRooT® Summit. We can’t wait for March 11-15, 2019, for our next Summit near Houston, Texas! Mark your calendars and begin making plans now!

Hire a Professional

March 12th, 2018 by

root cause analysis, RCA, investigation

I know every company is trying to do the best they can with the resources that are available. We ask a lot of our employees and managers, trying to be as efficient as we can.

However, sometimes we need to recognize when we need additional expertise to solve a particular problem. Or, alternatively, we need to ensure that our people have the tools they need to properly perform their job functions.  Companies do this for many job descriptions:

  • Oil analyst
  • Design engineer
  • Nurse
  • Aircraft Mechanic

I don’t think we would ask our Safety Manager to repair a jet engine.  THAT would be silly!

However, for some reason, many companies think that it is OK to ask their aircraft mechanics to perform a root cause analysis without giving them any additional training.  “Looks like we had a problem with that 737 yesterday.  Joe, go investigate that and let me know what you find.”  Why would we expect Joe, who is an excellent mechanic, to be able to perform a professional root cause analysis without being properly trained?  Would we send our Safety Manager out to repair a jet engine?

It might be tempting to assume that performing an RCA is “easy,” and therefore does not require professional training.  This is somewhat true.  It is easy to perform bad RCA’s without professional training.  While performing effective  investigations does not require years of training, there is a certain minimum competency you should expect from your team, and it is not fair to them to throw them into a situation which they are not trained to handle.

Ensure you are giving your team the support they need by giving them the training required to perform excellent investigations.  A 2-Day TapRooT® Essential Techniques Course is probably all your people will need to perform investigations with terrific results.

 

Amplify Your Presentations by Adapting to Your Audiences

March 12th, 2018 by

The following article is reprinted with permission of its author, Vincent Ivan Phipps, M.A., CSP. We want to thank Mr. Phipps for being a keynote speaker at our 2018 Global TapRooT® Summit.  You can purchase his new book, Lead Out Loud, and learn how to unlock your personal excellence by clicking here. Learn more at CommunicationVIP.com.

Your best marketing plan is your ability to effectively speak. If you are comfortable talking or if you have to muster the courage to speak in front of strangers, adapt you messages to the four types of audiences that are feature in the book, Lead Out Loud! – Keys to Unlock Professional Excellence!.

EFFICIENT AUDIENCES
This type of audience wants short and direct information. Avoid giving too many details and make sure to succinctly cover your main points early and often.

EASE AUDIENCES
This type of audience needs step by step information. Allocate time for questions and be sure to provide reassurance. Avoid selling too soon before establishing trust.

EMOTIONAL AUDIENCES
This type of audience loves humor, engagement and good stories. Hit the high points and name drop. Avoid going into processes and focus on the people

EXPERT AUDIENCES
This type of audiences needs data. Be sure to give reference material and cite you sources. Do your research before sharing content to ensure accuracy. Avoid using ambiguous terms and speak with validity.

Adapt to your audience and see your presentation results amplify!

– Vincent Ivan Phipps, M.A., CSP
Certified Speaking Professional, Author and Owner of Communication VIP Training and Coaching

Career Opportunities for Candidates with TapRooT® Skills

March 12th, 2018 by

Let your expertise speak for itself. Professional training and skill sets in investigation, problem-solving, and root cause analysis will telegraph competency to the potential employer across the desk from you. If you have TapRooT® training and skills, step up into a new career through one of these global opportunities.

Chemical Laboratories and Corporate Office

QHSSE Advisor

Manager, Safety & Health

EHS Manager II

Service Delivery Coordinator

HSE Site Supervisor

Being TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skill sets and training. Pursue your goals through TapRooT® courses to advance your professional development.

Dubai, UAE, March 18, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Charlotte, NC, March 19, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Bogota, Colombia, March 21, 2018, 3-Day TapRooT® Equifactor®

Brisbane, Australia, April 16, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Las Vegas, NV, April 23, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Keeping Your Equipment Reliability Team Sharp

March 7th, 2018 by

study, read, reliability, troubleshoot

 

 

 

 

 

 

 

We have just completed our annual Global TapRooT® Summit, and we all walked away with some terrific ideas to bring back to our companies. Many people think the Summit is only for our customers to improve their processes, but I ALWAYS come away with new ideas for myself.

Heinz Bloch was one of our speakers this year.  He had 2 excellent sessions on how equipment reliability is tied directly to your company’s bottom line.  As always, he had some great insights into how a company can integrate reliability techniques into their business model for real, measurable savings.

One of his observations is that, as technology progresses, it is imperative that your reliability and maintenance team  keep up-to-date on the current best practices and technologies.  It is too easy to assume your excellent reliability and maintenance engineers will just magically remain top-notch.  His suggestion (almost a demand!) was to ensure we give our team the time and motivation to actually READ about their craft.  Your team should be allocating some amount of time EVERY DAY to reading professional journals and articles to see what is happening outside their own company boundaries.

  • Are you using the very best lubricant?
  • What new bearing materials are available for your applications?
  • How much can we save by investing in slightly more expensive, but much more efficient technology?
  • What are our competitors using for condition-based maintenance?

As managers, we should be giving our team both the time and the incentive to read these journals and articles.  Trust me, your competition is doing this; don’t be left behind!

Career Opportunities for Candidates with TapRooT® Skills

March 5th, 2018 by

With professional training and the acquisition of skill sets in investigation, problem solving, and root cause analysis, your expertise will shine through to employers. If you have TapRooT® training and skills, consider one of these global opportunities.

Regional HSE Advisor

Manager – EHS/Quality

Industrial Hygiene/Occupational Health Facilitator (Field)

Energy Plants Services Manager

Associate-Senior Engineer Nuclear (Electrical)

Being TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skill sets and training. Pursue your goals through TapRooT® courses to advance your professional development.

Dubai, UAE, March 18, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Charlotte, NC, March 19, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Bogota, Colombia, March 21, 2018, 3-Day TapRooT® Equifactor®

Brisbane, Australia, April 16, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Las Vegas, NV, April 23, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Career Opportunities for Candidates with TapRooT® Skills

February 26th, 2018 by

With the appropriate training and skill sets in investigation, problem solving, and root cause analysis, your expertise will shine through to employers. If you have TapRooT® training and skills, consider one of these global opportunities.

Manager – EHS/Quality

Patient Safety Assistant Coordinator (PSAC)

Quality Improvement Specialist – Ambulatory Clinical

Service Delivery Coordinator – CMT

Energy Plants Services Manager

Associate-Senior Engineer Nuclear (Electrical)

Being TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skill sets and training. Peruse these courses to advance your professional development.

Lake Charles, LA, March 6, 2018, 2-Day TapRooT® Techniques Training

Lisbon, Portugal, March 8, 2018, 2-Day TapRooT® Root Cause Analysis Training

Dubai, UAE, March 18, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Charlotte, NC, March 19, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Bogota, Colombia, March 21, 2018, 3-Day TapRooT® Equifactor®

Brisbane, Australia, April 16, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Las Vegas, NV, April 23, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Career Development: Own it

February 26th, 2018 by


Are you a manager trying to develop an employee who is consistently not hitting the goals? Are you an employee not hitting the goals who is hoping your manager will cover for you and not call you out?

In the March 2018 edition of Entrepreneur. Panera Bread’s founder and chairman, Ron Shaich, wrote, “Honesty is helpful. When you tell someone why they’re doing a bad job, you’re transferring the responsibility. Maybe they will improve. Maybe they leave. Whatever the outcome, they own it.”

Honest conversations can lead to departures, but they can also be opportunities for learning. What do you think?

 

 

Learn new skills in Lake Charles

February 23rd, 2018 by

Enhance your career in Lake Charles!

TapRooT® Techniques are designed for everyone, from new learners to expert. In two days, you’ll absorb the TapRooT® Essentials to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other types of problems. Upon course completion, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Best of all, you will have the advantage of professional training in your skill set and on your resume!

For the Two-Day TapRooT® Techniques course, we’ll congregate at the Golden Nugget Lake Charles on March 6-7. Enjoy the Golden Nugget’s ample amenities; take a break on the waterfront; or soak up history or local art. Use our Lake Charles Pinterest to help you plan.

Attendees should bring safety incidents or quality issues from their facility for a team exercise. Bring either written reports or, alternately, you may offer an incident without a written report. We’ll divide into teams of 2-4 people; each team will analyze a different problem during the course.

Register here for a career-changing experience.

Come learn with us in Lisbon

February 23rd, 2018 by

Meet us in Lisbon!

TapRooT® Techniques are designed for everyone, from beginners to experts. In two days, you will learn the TapRooT® Essentials to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other types of problems. At course completion, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, our online software service. Above all, you’ll have the advantage of professional training in your expertise and on your resume!

For the Two-Day TapRooT® Techniques course, we’ll assemble March 8-9 at the EVOLUTION Lisboa Hotel, in the heart of Lisbon, a 10-minute drive from the airport. Enjoy free WiFi and the spa and sauna while you’re there, or explore the surrounding Arroios neighborhood. Discover spots you may want to visit on our Lisbon Pinterest.

Attendees should bring safety incidents or quality issues from their facility for a team exercise. These may be either written reports or, alternately, you may have knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, and each team will analyze a different problem during during our coursework.

Register here for a course that will advance your career.

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Success Stories

TapRooT® is a key part of our safety improvement program that has helped us stop injuries and save lives.

Canyon Fuel Company

Many of us investigate accidents that the cause seems intuitively obvious: the person involved…

ARCO (now ConocoPhillips)
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