Category: Courses

What Pre-Summit Course Should You Attend?

March 26th, 2015 by

There are 15 potential Pre-Summit Courses to choose from in June and five of the courses are new. That’s probably why so many people are asking which course would be best for them. Therefore, I thought I’d share my thoughts to help people make the best choice.

First, the 15 Courses are:

Next, let me say that I like all these courses. I’ve hand-picked them to be included before the Summit because I think they will help you solve some of your biggest problems. But I understand that you can only attend one of these courses and that you want to pick the best one, so I’ll offer some advice.

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If you haven’t attended a TapRooT® Root Cause Analysis Course before, then you should consider attending the 2-Day TapRooT® Incident Investigation and Root Cause Analysis Course. This is the basic/starter TapRooT® Course that all investigators/root cause analysts should take. It will make the Summit much more valuable if you understand how the TapRooT® Root Cause Analysis System works. And it will help you perform much better investigations of safety, quality, and production issues. This course (like all Pre-Summit Courses) is completely guaranteed. We know that you and your management will agree that you will find root causes that you previously would have missed and develop much more effective corrective actions. 

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Need to improve equipment reliability and apply advanced equipment troubleshooting techniques? Then the Special 2-Day Equifactor® Equipment Troubleshooting and Root Cause Analysis Course is for you. You will learn to apply Heinz Bloch’s advanced troubleshooting techniques to understand how equipment failures occurred. You will then learn to take that information, organize it in a SnapCharT®, identify the Causal Factors, and find each Causal Factors root causes using the TapRooT® Root Cause Tree®. Even equipment troubleshooting experts that have attended this course have commented on the helpfulness of the Heinz Bloch troubleshooting tables and the TapRooT® Root Cause Analysis System. 

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Want to improve your TapRoot® Skills, especially your ability to identify Causal Factors? Then the Advanced Causal Factor Development Course is for you. Ken Turnbull teaches this course using recent examples of accidents, incidents, and near-misses – some straight from the press. You will get lot’s of hands-on exercise practice and instructor feedback.

 

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Do you need to learn to trend your safety and performance data? Especially data from infrequently occurring accident statistics? Would you like to prove that you have improved performance? Or do you need to mathematically demonstrate that a “trend” really isn’t a trend, but rather, is just normal process variation? That’s what the Advanced Trending Techniques Course is all about. I developed after I saw a client’s advanced trending best practices that blew me away. This was trending that really worked and showed when a trend was real and when it was just normal process variation. It was based on advanced lean/six sigma techniques that were specially modified for low frequency accident data. But the same techniques can be applied to all your data. It truly is a one size fits all trending program that will help your management focus their improvement initiative. In the course you will learn how to draw advanced graphs and practice your skills so that you can apply the techniques to your data back home. The course is taught by Kevin McManus, a quality/safety guru, and I know that you will find it enlightening and very useful. 

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The topic of Safety Culture is a hot button in the nuclear, oil, and aviation industry. If you would like to analyze and improve your safety culture, then the TapRooT® Analyzing and Fixing Safety Culture Issues Course is for you. Brian Tink and Brian Tink (Jr & Sr) will show you how to use TapRooT® Tools along with culture analysis tools to analyze and fix safety culture issues. Part of this course is a practice safety culture analysis for your company. If safety culture is a hot button topic at your company, don’t miss this course.

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Interested in risk assessment and management? Want to learn about the latest international standards and how they can help keep your management out of trouble? Then you need to listen to risk management guru Jim Whiting in his course: Risk Assessment and Management Best Practices. Jim shares all the latest risk management techniques and tons of documentation that you will use when you return to work

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Interested in applying advanced root cause analysis techniques in a Lean, Six Sigma, or Quality program? Then attend the TapRooT® Quality/Six Sigma/Lean Advanced Root Cause Analysis Training taught by Chris Vallee. Chris is a Six Sigma Black Belt. He will show you how to use TapRooT® Techniques to analyze and fix quality problems, lean waste issues, and problems discovered using Six Sigma techniques. 

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Do you provide technical support for the TapRooT® Software? Are you a TapRooT® Software “Power Users” who wants to learn the latest tricks and see the latest software updates? Are you interested in the changes coming in Version 6 of the TapRooT® Software. Are you responsible for setting up the TapRoot® Software and preparing the trending fields and linking the software to other databases? Then you want to attend the Getting the Most from Your TapRooT® Software Course taught by Dan VerLinde, VP for Software Development at SI. You will be amazed how much you learn and how much better your software usage will be.

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What is a hazard? Do you see them before they can cause an accident? If you are interested in Hazard recognition and elimination, then the Hazard Recognition Course is for you. Peter Berkholtz, a TapRoot® Instructor from Australia with 25 years of mining and industrial experience, will teach this practical course. Don’t let hazards sneak up on you. Recognize and eliminate them! 

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Did you know you could use the TapRooT® System to solve problems before they cause a crisis? If you want to stop problems BEFORE they happen, then the Proactive Use of TapRooT® Course is for you! Dave Janney developed this course after realizing that people would rather stop fatalities before they happen rather than investigate fatalities after they happen. He explains how TapRooT® can be applied to improve auditing, observations and BBS, and pre-job hazard assessments. Learn new ways to apply the TapRoot® System to proactively improve performance at your facility.

And now for the new courses …

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Interviewing and Investigation Basics: We’ve taught this course before but after we had so many positive comments about Barbara Phillips talk on Body language and interviewing at last year’s TapRooT® Summit, we decided to completely revise the course adding new material on interviewing, I think you will find this course to be engaging, useful, practical, and a good use of your time if you are interested in effective interview techniques and the tools and practices needed to collect information for an effective root cause analysis. 

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Combating Fatigue: fatigue in the workplace (and while driving) is one of the most frequent, and least investigated, causes of accidents. Studies of actual auto accidents that were video tapped inside the car for later analysis showed that actual fatigue and sleeping was often NEVER reported but was the cause of the accident. What can you do to fight fatigue at your company? Get great ideas from fatigue expert Bill Sirois. Learn to understand the risks of fatigue. Learn the five levels of defense against fatigue. Learn to build and improve a Fatigue Risk Management System (required in several industries). Understand specific methods to handle fatigue in high hazard industries. This course has been completely updated since it was last given before the 2012 Summit and we see it as completely new.

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Understanding and Stopping Human Error: Mark Paradies, President of System Improvements and Joel Haight, Professor of Industrial Engineering at the University of Pittsburg, will bring their considerable knowledge of the practical application of human factors engineering to this newly developed course. The course will cover the human abilities and limitations that lead to human error, how to understand error likely situations and error causing designs, and how to apply error reducing techniques that work and to understand why some error reducing techniques that are frequently suggested are of little practical value. If you are interested in human performance and stopping human error (or at least reducing it as far as practical), then don’t miss this course.

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Root Cause Analysis for Sentinel Events & Healthcare Quality Improvement: Ed Skompski, Vice President at System Improvements, has created a 2-Day TapRooT® Course especially for the healthcare community that focuses on the analysis of the root causes of sentinell events and healthcare quality issues. The course is built around real clinical events and uses the TapRooT® System, a recognized good practice in the healthcare industry and that the terminology is recognized by The Joint Commission.

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Creative Corrective Actions: You may remember this course from the past. Michele Lindsay was a TapRooT® Instructor for over a decade. But she now is a performance improvement coach at a healthcare facility. But this year she will be coming back to the TapRooT® Summit and is presenting a new course on creative corrective actions using Dr. Edward de Bono’s Six Thinking Hats™ techniques. 

That’s a lot of training to choose from! But don’t wait too long to register. Seats are limited in these courses and we want you to get your first choice!

Additionally, you get a $200 discount on the training when you also attend the 2015 Global TapRooT® Summit. For more Summit info, see:

http://www.taproot.com/taproot-summit

And if you have any questions about the Pre-Summit Courses or the Summit, please call us at 865-539-2139. Or CLICK HERE to drop us a note with your question. 

 

 

TapRooT® Public Courses in Central and South America

March 26th, 2015 by

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Bogota, Colombia

Upcoming TapRooT® Public Courses:

Sao Paulo, Brazil 5-Day April 13, 2015 (Language: Portuguese)

Bogota, Colombia 2-Day April 27, 2015 (Language: Spanish)

Bogota, Colombia 3-Day April 27, 2015 (Language: Spanish)

Sao Paulo, Brazil 2-Day May 14, 2015 (Language: Portuguese)

Barrancarbermeja, Colombia 2-Day May 21, 2015 (Language: Spanish)

 

For more information and registration, click here.

 

TapRooT® Public Courses in Europe, Africa and the Middle East

March 25th, 2015 by

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Amsterdam, Netherlands

Upcoming TapRooT® Public Courses:

Europe: 

Amsterdam, Netherlands 5-Day April 20, 2015

Paris, France 2-Day April 22, 2015 (Language: French)

London, England 2-Day May 27, 2015

Africa: 

Nairobi, Kenya 5-Day May 4, 2015

Cape Town, South Africa 5-Day May 18,2015

Middle East: 

No Middle East Courses planned for the months of April or May. Stay tuned for new dates soon!

 

For more information regarding our public courses around the world, click here.

2015 Global TapRooT® Summit After Hours: Zarkana by Cirque Du Soleil

March 24th, 2015 by

Have you registered for the 2015 Global TapRooT® Summit, June 1 – 5, 2015 in Las Vegas Nevada? This column is to help you plan for some fun things to do after hours.

Thrilling, funny and non-stop action are words I’d use to describe Zarkana by Cirque Du Soleil. Below are a couple of clips from the performance I attended that demonstrate the complexity and beauty of the set, and the heartwarming cast.

ARIA Resort and Casino is hosting this awe-inspiring show filled with 70 world class acrobats, aerialists, jugglers, high wire and trapeze artists.

The theme for Zarkana is an extraordinary circus coming alive in an old abandoned theater. You can just imagine the excitement and entertainment the performers can bring to life with a theme like that. The NY Post calls it an “ideal choice” when it comes to the world of Cirque du Soleil.

If you enjoy the heartstopping acts in a “traditional” circus, you will love Zarkana by Cirque Du Soleil.  It offers tradition plus an extra dose of magic that will leave you feeling awestruck!

Get your tickets here:

https://www.cirquedusoleil.com/en/shows/zarkana/default.aspx

Register for the Summit and pre-Summit here:

http://www.taproot.com/taproot-summit/register-for-summit

And learn more about the Summit here:

http://www.taproot.com/taproot-summit

Final Exercise at the 2-Day TapRooT® Incident Investigation and Root Cause Analysis Course in Rome, Italy

March 19th, 2015 by

The students at the Rome 2-Day TapRooT® Incident Investigation and Root Cause Analysis Course show off what they have learned as they analyze an incident from their own company as the final exercise at the course. They then present their work for critique by the rest of the class participants. 

Working on their analysis…

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Presenting …

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If you want to experience the magic of the TaoRooT® Root Cause Analysis System – of how it can help you discover causes that you previously would have missed and develop much more effective corrective actions, then select a course to attend from this upcoming course list:

http://www.taproot.com/store/Courses/

Or have a course at your facility by contacting us at:

 http://www.taproot.com/contact-us

Upcoming Public TapRooT® Course in Oklahoma City, Oklahoma

March 19th, 2015 by

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Need first-time training or a refresher course in root cause analysis? Come to Oklahoma City, Oklahoma April 15-16 for our 2-Day Incident Investigation and Root Cause Analysis public course. Oklahoma City is home to a large oil, gas and petroleum economy, as well as one of the largest livestock markets in the world. It is also an important city for sports since they annually host the Big 12 Baseball Tournament, the World Cup of Softball, and the annual NCAA Women’s College World Series. Come visit this great city and attend our public course because when it comes to safety in the workplace, there is nothing more important.

Food:

Cheever’s Cafe: If you like to wine and dine, you’ll love Cheever’s. Gourmet, unique flavors in a warm, fine dining atmosphere.

Kitchen No. 324: Breakfast, Brunch, Lunch, Dinner, pastry and coffee on-the-go, this fresh cafe has it all.

Hideaway Pizza: Everyone loves a local pizza place with delicious specialty pizzas, pasta and sandwiches. Enjoy!

Attractions:

National Cowboy and Western Heritage Museum: Learn about Oklahoma’s heritage and their rich historical culture.

Escape Games: These trendy new tourist attractions are a fun way to test your problem solving skills and work as a team. Try it out!

Bricktown: If you’re into shows, nightlife and shopping, take a stroll through Bricktown, it has it all.

 

READY TO REGISTER? Click here.

SAVE THE DATE for our annual Global TapRooT® Summit this June. Click here for more info and registration.

 

Final exercise pictures from 5 Day TapRooT® Advanced Root Cause Analysis Team Leader training in Doha

March 19th, 2015 by

All of our TapRooT® courses conclude with each investigation team presenting their results from the investigation they brought with them to the management team (the rest of the class). Here are some pictures of the final presentations from today’s ending of the 5 day course in Doha, Qatar:

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I hope you will consider joining us for the next course. Our courses in the Middle East always fill several weeks in advance, so do not delay. The next course commences in Dubai on June 7; you can register for the class HERE

Find and Fix the Root Causes of Equipment Related Failures

March 18th, 2015 by

Don’t end up “fixing” the same equipment problems over and over again. Don’t let equipment issues cause quality, operations, and safety issues. Find the real root causes of your equipment reliability issues and develop effective fixes that will keep them from happening again by using this systematic process.

Did you know that we have 3-day and 1-day courses? What’s the difference? 3-Day Courses include the 1-Day Equifactor® Course along with the 2-Day Incident Investigation and Root Cause Analysis Course so you have it all in one. The 1-Day courses are just the separate Equifactor® course that requires a previously taken 2-Day course along with it, not necessarily all in one trip.

Why take an Equifactor® course? You will not only receive invaluable knowledge for your business, but also a Free single-user copy of TapRooT® Software. (A $2890 Value!) You can’t get a better deal than that.

Still deciding? Watch the video below to hear our Equifactor® instructor, Ken Reed, talk about why this course is right for you.

 

Steps to register for the course and Free Software.

1) CLICK HERE

2) Select a 1-Day Equifactor® Course of your choice (Having already taken a 2-Day course or accompanying it with a 2-Day course)

3) Register for the course and add it to your cart

4) Done!

 

Upcoming Equifactor® Public Courses:

Brisbane, Australia | April 1, 2015

Bogota, Colombia | April 29, 2015

Sale, Australia | May 15, 2015

2015 Global TapRooT® Summit After Hours: Guy Fieri’s Kitchen and Bar in The LINQ

March 17th, 2015 by

We’ve all heard about the famous chef and host of the popular show Diners, Drive Ins and Dives, Guy Fieri. His expertise and creativity comes to life in his new Vegas kitchen and bar located in The LINQ Hotel and Casino.

Some of the favorites are the Triple-T Fries, Bacon Mac-N-Cheese burger and the homemade Mexican Churros.

When we went for our site visit, even though the Chicken Fried Bacon Biscuits & Gravy sounded like something that would knock my cholesterol off the charts, I had to try it.  It was so worth it!

A M A Z I N G!  

If you like bacon, and you like fried chicken you will LOVE chicken fried bacon.

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One review said each menu item is served like an “edible masterpiece” so if that doesn’t make your mouth water, I don’t know what will.

With it being being within walking distance from the Flamingo Las Vegas Hotel where the Summit will be held, it’s a must-visit.  But if you decide to walk over there, don’t forget to invite me!!

REGISTER TODAY for the 2015 Global TapRooT® Summit!

LEARN MORE on the Summit website!

5 Day TapRooT® Advanced Root Cause Analysis Team Leader training in Doha, Qatar

March 16th, 2015 by

I am in Doha this week teaching the 5 day course. Here are some pictures of the students working on the day one SnapCharT® exercise and the day two 14 Step Cognitive interview exercise:

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This course did fill several weeks in advance, and we had several people on the waiting list who were not able to attend. We have heavy demand and our courses in the Middle East do fill very quickly, so if you want to join the next course, you should enroll as soon as possible. The next course is the 5 day course in Dubai on June 7.

To view more photos from this course, click HERE.

To see the information and enroll in the course, click HERE

Upcoming TapRooT® Public Course in Montreal, Quebec, Canada

March 12th, 2015 by

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Join TapRooT® in Montreal, Quebec, Canada for a 5-Day Advanced Root Cause Analysis Team Leader Training Public Course. Our TapRooT® courses are jam-packed with all the root cause analysis knowledge you’ll need to take back to your company to begin your better investigations, and why not learn all of that in the beautiful city of Montreal? Montreal is the second largest city in Canada with over half of their population being bilingual in French and English. It has also been ranked number one North American host city for international association events as well as the 8th best University student environment. Such diverse facts all in one historical city. Come see for yourself!

Food: 

Le Robin Square: A fun twist on classic favorites like hotdogs, BLTs and french fries. You won’t find this unique deliciousness anywhere else.

Damas Restaurant: Middle Eastern food is a delicacy that Montreal chefs have mastered and shared within North American cultures.

Breizh Cafe: Enjoy a cozy cup of fresh coffee along with their variety of homemade desserts and crepes.

Attractions:

Notre-Dame Basilica: (pictured above) This historical monument is a treasure in Montreal that any tourists would appreciate.

Cirque de Soleil: Trapeze artists and acrobats put on a beautiful, artistic show that is nothing less than impressive.

Montreal Museum of Fine Art: Filled with Contemporary, graphic design, Canadian artists, and many more, this art museum is for any art enthusiast.

 

Ready to REGISTER NOW? Follow this link to our registration page.

SAVE THE DATE for our annual Global TapRooT® Summit this June 1-5 in Las Vegas. Click here for information and registration.

2 Day TapRooT® Incident Investigation and Root Cause Analysis course in Dubai

March 12th, 2015 by

Today marks the end of yet another successful TapRooT® course in Dubai. Here are some pictures of the students doing their final presentations:

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This course did fill, so I’m sorry if we could not accommodate you. Out next course in Dubai (5 day course) will be in June. To see the information and register, click HERE

TapRooT® Public Courses In Central & South America

March 6th, 2015 by


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Sao Paulo, Brazil

Upcoming TapRooT® Public Courses:

Sao Paulo, Brazil 5-Day April 13, 2015 (Language: Portuguese)

Bogota, Colombia 2-Day April 27, 2015 (Language: Spanish)

Bogota, Colombia 3-Day April 27, 2015 (Language: Spanish)

Sao Paulo, Brazil 2-Day May 14, 2015 (Language: Portuguese)

Barrancarbermeja, Colombia 2-Day May 21, 2015 (Language: Spanish)

 

For more information regarding our public courses around the world, click here.

TapRooT® Public Courses In Europe, Africa and the Middle East

March 5th, 2015 by


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Warsaw, Poland

Upcoming TapRooT® Public Courses:

Europe: 

Amsterdam, Netherlands 5-Day April 20, 2015

Paris, France 2-Day April 22, 2015 (Language: French)

London, England 2-Day May 27, 2015

Africa: 

Nairobi, Kenya 5-Day May 4, 2015

Cape Town, South Africa 5-Day May 18,2015

Middle East: 

No Middle East Courses planned for the months of April or May. Stay tuned for new dates soon!

 

For more information regarding our public courses around the world, click here.

Upcoming Course in Halifax, Nova Scotia, Canada

March 5th, 2015 by

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Mark your calendars for our 2-Day Incident Investigation and Root Cause Analysis Training Public Course in Halifax, Nova Scotia, Canada April 8-9. TapRooT® courses are a great opportunity to learn root cause analysis skills and work on your investigations. Halifax is a great place to join us! This global city has an impressive economic center, voted second on the list for “Large Cities of the Future” and is home to many of Canada’s major resource industries. Halifax is a powerhouse and will be a great host to TapRooT®, don’t miss it!

Food: 

Stories Casual Fine Dining: Come taste and learn the story behind every flavor of their unique dishes.

2 Doors Down: Fun and exciting describe both their atmosphere and menu. Give it a try!

The Bicycle Thief: Authentic Italian cuisine and wine with a rich historical background. A must visit.

Attractions: 

Halifax Citadel: This National Historic Site is one of the top ranked tourist attractions for Halifax.

Great Escapes Wine Tours: Love wine? Love wine tasting? Take a tour through some of the best.

Local Food Tasting Tour: If you enjoy trying new foods and expanding your palette, take one of these food tours to try all Halifax has to offer.

 

Ready to REGISTER? Click here!

SAVE THE DATE for our annual Global TapRooT® Summit this June 1-5. Click here for more information and registration.

Upcoming Risk Management Course Houston, Calgary, Las Vegas

March 2nd, 2015 by

Australian risk management expert and TapRooT® Instructor, Jim Whiting, (member of the committee that wrote the international risk management standard ISO 31000 and now the USA Standard ANSI Z690 and CAN/CSA/ISO 31000 ), has enhanced the Risk Management Best Practices course for 2015. He is offering this exclusive course three times in 2015 – don’t miss out!

Jim brings his risk management and root cause analysis experience and best practices from around the world (Australia/New Zealand, North America, Asia, Africa, and Europe) to this course.

If you are interested in improving the efficiency of your improvement efforts by getting the most out of your use of risk management and root cause analysis techniques, join us for this course.

Get the Course Outline: http://www.taproot.com/taproot-summit/pre-summit-courses#RiskManagementBestPractices

Upcoming Courses:

Houston, Texas – May 20

Calgary, Canada – May 27

Las Vegas, Nevada (Summit Week) – June 1

Email Jim at jim@workplaces.com.au for testimonials & more information.

Upcoming TapRooT® Course in Charleston, South Carolina

February 26th, 2015 by

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Join TapRooT® in Charleston, South Carolina for a 2-Day Incident Investigation and Root Cause Analysis Training Public Course on March 23-24. Charleston is one of the oldest and fastest growing cities in South Carolina. Its historical value brings it alive with monuments, architecture and art. It has also been honored with the award of  “America’s Most Friendly City” by Travel and Leisure in 2011 and 2013. If you haven’t visited here, come take in the American heritage and some TapRooT® knowledge while you’re at it.

Food: 

Circa 1886: Take a trip back in time with this historically inspired restaurant voted as the #12 best restaurant in the U.S. by Trip Advisor.

Charleston Grill: With Charleston being on the ocean, you have to try the best fresh seafood in town right here at the Charleston Grill.

Jeni’s Splendid Ice Creams: This homemade ice cream is hard to come by with it only being sold in seven locations in the U.S. Try it out!

Attractions: 

College of Charleston: Take a tour of the beautiful, historic College of Charleston campus.

Charleston Waterfront Park: Love the outdoors? Take a walk or rent a bike to stroll down this waterfront park and enjoy the view!

Walking Tours: Pick from a variety of walking tours that take you all over Charleston.

 

Ready to REGISTER NOW? Follow the link for information and registration details.

SAVE THE DATE for our Global TapRooT® Summit to be held June 1-5, 2015 in Las Vegas. Click here for information.

5 day TapRooT® Advanced Root Cause Analysis Team Leader training in Calgary

February 24th, 2015 by

Amber Bickerton and I are teaching the 5 day course this week in Calgary. Here are some pictures of the students working on their investigation interviewing exercise:

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Why not join us for the next course? You can see our schedule and register HERE

2015 Global TapRooT® Summit After Hours: A Free Show in Vegas Worth Attending

February 24th, 2015 by

This June, the 2015 Global TapRooT® Summit will be held in Las Vegas. As you can imagine in a city like Vegas, there’s all kinds of hype and pull for you to go to one show or another after hours. A “free” show in Vegas worth attending after a long day of work is the Bellagio fountains.

A short walk from the Summit host hotel, the Bellagio fountains features an 8.5-acre lake which explodes with 1,214 spritzers shotting water 460 feet in the air. The water is choreographed to music which sounds cheesy, but compared to a lot of things you may see around Vegas, this show is quite classy and relaxing to view.

Showtimes are every one-half hour, 3:00 p.m. to 8:00 p.m., so you can easily take in a show after a busy day at the Summit.  To learn more visit:

https://www.bellagio.com/attractions/fountains-of-bellagio.aspx

When you travel to the Summit, there are lots of places for you to explore. Here are a couple of other fun things we recently highlighted that you may consider for after-hours fun:

Exotic Racing: Ever dream about driving a Ferrari or Lamborghini?  Well, now you can!

Million Dollar Quartet: A Tony® Award Winning musical!

And register for the 2015 Global TapRooT® Summit, June 1 – 5, 2015 in Las Vegas, Nevada:  http://www.taproot.com/taproot-summit/register-for-summit

For more info visit the Summit website:  http://www.taproot.com/taproot-summit

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