Australian risk management expert and TapRooT® Instructor, Jim Whiting, (member of the committee that wrote the international risk management standard ISO 31000 and now the USA Standard ANSI Z690 and CAN/CSA/ISO 31000 ), has enhanced the Risk Management Best Practices course for 2015. He is offering this exclusive course three times in 2015 – don’t miss out!
Jim brings his risk management and root cause analysis experience and best practices from around the world (Australia/New Zealand, North America, Asia, Africa, and Europe) to this course.
If you are interested in improving the efficiency of your improvement efforts by getting the most out of your use of risk management and root cause analysis techniques, join us for this course.
Get the Course Outline: http://www.taproot.com/taproot-summit/pre-summit-courses#RiskManagementBestPractices
Email Jim at firstname.lastname@example.org for testimonials & more information.
Upcoming TapRooT® Public Courses:
For more information regarding our public courses around the world, click here.
Join TapRooT® in Charleston, South Carolina for a 2-Day Incident Investigation and Root Cause Analysis Training Public Course on March 23-24. Charleston is one of the oldest and fastest growing cities in South Carolina. Its historical value brings it alive with monuments, architecture and art. It has also been honored with the award of “America’s Most Friendly City” by Travel and Leisure in 2011 and 2013. If you haven’t visited here, come take in the American heritage and some TapRooT® knowledge while you’re at it.
Circa 1886: Take a trip back in time with this historically inspired restaurant voted as the #12 best restaurant in the U.S. by Trip Advisor.
Charleston Grill: With Charleston being on the ocean, you have to try the best fresh seafood in town right here at the Charleston Grill.
Jeni’s Splendid Ice Creams: This homemade ice cream is hard to come by with it only being sold in seven locations in the U.S. Try it out!
College of Charleston: Take a tour of the beautiful, historic College of Charleston campus.
Charleston Waterfront Park: Love the outdoors? Take a walk or rent a bike to stroll down this waterfront park and enjoy the view!
Walking Tours: Pick from a variety of walking tours that take you all over Charleston.
Ready to REGISTER NOW? Follow the link for information and registration details.
SAVE THE DATE for our Global TapRooT® Summit to be held June 1-5, 2015 in Las Vegas. Click here for information.
Amber Bickerton and I are teaching the 5 day course this week in Calgary. Here are some pictures of the students working on their investigation interviewing exercise:
Why not join us for the next course? You can see our schedule and register HERE
This June, the 2015 Global TapRooT® Summit will be held in Las Vegas. As you can imagine in a city like Vegas, there’s all kinds of hype and pull for you to go to one show or another after hours. A “free” show in Vegas worth attending after a long day of work is the Bellagio fountains.
A short walk from the Summit host hotel, the Bellagio fountains features an 8.5-acre lake which explodes with 1,214 spritzers shotting water 460 feet in the air. The water is choreographed to music which sounds cheesy, but compared to a lot of things you may see around Vegas, this show is quite classy and relaxing to view.
Showtimes are every one-half hour, 3:00 p.m. to 8:00 p.m., so you can easily take in a show after a busy day at the Summit. To learn more visit:
When you travel to the Summit, there are lots of places for you to explore. Here are a couple of other fun things we recently highlighted that you may consider for after-hours fun:
Exotic Racing: Ever dream about driving a Ferrari or Lamborghini? Well, now you can!
Million Dollar Quartet: A Tony® Award Winning musical!
And register for the 2015 Global TapRooT® Summit, June 1 – 5, 2015 in Las Vegas, Nevada: http://www.taproot.com/taproot-summit/register-for-summit
For more info visit the Summit website: http://www.taproot.com/taproot-summit
Our team has landed in Las Vegas with a big list to check off to make your trip to the Global TapRooT® Summit in June the best ever! So keep an eye on the blog as we report LIVE over the next couple of days.
We’ve been featuring awesome spots to visit after hours recommended by our TapRooT® Friends & Experts, like:
but what do the Las Vegas locals love? Well I’ve only been off the plane for an hour, and I’ve got a great tip for you from the first local I met:
Capo’s Speakeasy / Steakhouse
Do you love independently-owned restaurants? Capo’s mob-style restaurant has a cool speakeasy vibe and live nightly entertainment!
Nico Santucci grew up with his family’s Italian restaurants in Chicago, and brought the best of what he learned to Vegas!
Try Al Capone’s family secret sauces and their “made-man” pastas. And they are known as having the best meatballs on earth!
“Takes you back to the old country,” said our local source.
Learn the latest that’s happening at Capo’s on their blog: http://www.caposrestaurant.blogspot.com/
Don’t end up “fixing” the same equipment problems over and over again. Don’t let equipment issues cause quality, operations, and safety issues. Find the real root causes of your equipment reliability issues and develop effective fixes that will keep them from happening again by using this systematic process.
Did you know that we have 3-day and 1-day courses? What’s the difference? 3-Day Courses include the 1-Day Equifactor® Course along with the 2-Day Incident Investigation and Root Cause Analysis Course so you have it all in one. The 1-Day courses are just the separate Equifactor® course that requires a previously taken 2-Day course along with it, not necessarily all in one trip.
Why take an Equifactor® course? You will not only receive invaluable knowledge for your business, but also a Free single-user copy of TapRooT® Software. (A $2890 Value!) You can’t get a better deal than that.
Still deciding? Watch the video below to hear our Equifactor® instructor, Ken Reed, talk about why this course is right for you.
Steps to register for the course and Free Software.
1) CLICK HERE
2) Select a 1-Day Equifactor® Course of your choice (Having already taken a 2-Day course or accompanying it with a 2-Day course)
3) Register for the course and add it to your cart
Upcoming Equifactor® Public Courses:
There’s so much to see and do in Las Vegas! We asked the TapRooT® Friends & Experts about their favorites, and we will share them with you here every Tuesday until the 2015 Global TapRooT® Summit week begins (June 1, 2015). Make plans to come the weekend before the Summit or stay the weekend after and enjoy this amazing city. Don’t be that guy (or gal) that goes to work in a different city (or country) and never sees the outside of the conference hotel. Life is short, and this year will be half over by the time the Summit begins!
Last week we shared entertainment for the brave at heart, Exotics Racing. This week’s entertainment will appeal to those who like to kick back and take in a show after a busy day of learning.
Million Dollar Quartet
Do you like hits like “Blue Suede Shoes,” “Fever,” “Walk the Line,” “Sixteen Tons,” “Who Do You Love?,” “Great Balls of Fire,” “Folsom Prison Blues,” “Whole Lotta Shakin’ Goin’ On,” and “Hound Dog”? Then you will love the Tony® Award Winning musical, Million Dollar Quartet at Harrah’s Las Vegas. The show is set on December 4, 1956, when an extraordinary twist of fate brought Johnny Cash, Jerry Lee Lewis, Carl Perkins and Elvis Presley together. It is an irresistible tale of broken promises, secrets, betrayal and celebrations that is both poignant and funny. Relive the era with the smash-hits, performed live onstage by world-class actors and musicians.
AND REGISTER for for the 2015 Global TapRooT® Summit, June 1 – 5, 2015 in Las Vegas, Nevada: http://www.taproot.com/taproot-summit/register-for-summit
FOR MORE INFO visit the Summit website: http://www.taproot.com/taproot-summit
Are you performing proactive, productive investigations? Let TapRooT® teach you how or refresh your memory with a
2-Day Incident Investigation and Root Cause Analysis public course in Auckland, New Zealand on March 9, 2015. Auckland is a beautiful city ranked as the largest, most metropolis city in all of New Zealand. It is often referred to as the “City of Sails” because of the widespread love of sailing on their bright blue waters. Join us in March for an educational TapRooT® course and a great traveling experience.
The French Cafe: Enjoy a gourmet, French meal in this charming cafe in the heart of Auckland.
Clooney Restaurant: If you want a modern food experience, come try what Chef Harris is creating.
The Grove: Intriguing new flavors infused in all their creative desserts and entrees.
Auckland Museum: Learn all there is to know about the history, culture and ancestors of Auckland.
Mount Eden: Like the outdoors? Take a hike up to the top of the highest volcanic peak in Auckland.
Escapade: Not claustrophobic? Get locked in a room with other participants and figure out how to get out.
Ready to register for this course in Auckland? REGISTER HERE.
We have many more public courses all around the world to accommodate your traveling and schedule needs. Click here.
SAVE THE DATE for our annual Global TapRooT® Summit this June 1-5. Click here for more information.
When you travel from another city (or country!) to attend the Global TapRooT® Summit, why not plan some time for fun too? This year the Summit will be held in the Entertainment Capital of the World! The Summit has historically been held in awesome locations, so many of our frequent attendees make plans to come the weekend before or stay the weekend after to fully take advantage of the opportunity to explore someplace new. This is a new Tuesday column to highlight some favorite Las Vegas entertainment venues recommended by our TapRooT® Friends & Experts.
No experience required, except maybe a few laps that you’ve taken in your daydreams!
Ever dream about driving a Ferrari or Lamborghini? Well, now you can! Exotics Racing has a fleet of amazing cars for you to choose from. They provide everything that you need including an exotic car, track, professional racing instruction, insurance … even helmets. No security deposit required!
Located approximately twenty minutes from the Las Vegas Strip, Exotics Racing’s private 1.2 mile track includes eleven turns and a 1,800-foot straight. Imagine yourself cruising around that track — it will be a memory of a lifetime. Following your dreams will help you to take risks and step outside of your comfort zone.
Learn more on Exotics’ Racing’s website: http://www.exoticsracing.com/
And register for the 2015 Global TapRooT® Summit, June 1 – 5, 2015 in Las Vegas, Nevada: http://www.taproot.com/taproot-summit/register-for-summit
For more info visit the Summit website: http://www.taproot.com/taproot-summit
Come to Knoxville, Tennessee, the home of TapRooT®, on March 2, 2015 for a 5-Day Advanced Root Cause Analysis Training Course. Knoxville isn’t only the home of the Tennessee Vols but also headquarters of Tennessee Valley Authority. This large city right in the heart of the Appalachia’s is surrounded by the Great Smoky Mountains giving you an astounding view anywhere you go. Take a trip to Knoxville and join TapRooT® for this local public course.
Stock and Barrel: This rustic, fun restaurant offers the best burgers in the area.
Calhoun’s on the River: Enjoy eating with a great view? Calhoun’s serves great barbecue right on the Tennessee River.
Litton’s: A Knoxville favorite! One of the best hometown restaurants with friendly service.
Market Square: Full of restaurants, bars and boutiques, no better place to enjoy a night out in Knoxville.
Women’s Basketball Hall of Fame: Get to know y0ur history on Women’s basketball and the UT leader of it all- Pat Summit.
World’s Fair Park: Located next to University of Tennessee’s campus, this park was used in 1984 for the World’s Fair.
Ready to register for this Knoxville public course? Click Here
SAVE THE DATE for the upcoming Global TapRooT® Summit on June 1-5. Click here for more information.
Take out your calendars! TapRooT® will be in Nairobi, Kenya February 26-27 for a 2-Day Incident Investigation and Root Cause Analysis Course. You won’t want to miss this opportunity to travel to Nairobi. From a simple rail depot founded by the British in 1899 to the center of the coffee, tea and sisal industry today, Nairobi has grown to be the 14th largest city in the entire continent of Africa. As it continues to grow, so does its business culture and international business hub.
Tamambo Karen: Enjoy this modern, gourmet coffee garden with a variety of flavors on the menu.
Naked Pizza: This unique, delicious pizza place in Nairobi is well known and loved by the locals. Enjoy it even from their foodtruck!
Eagles Steak House: Want a more fine dining experience? The’ve got excellent food, view and service.
Nairobi National Park: You can’t go to Kenya without visiting their famous National Park and wildlife.
Nairobi Railway Museum: See the original railway that started up the city of Nairobi back in 1899.
The David Sheldrick Wildlife Trust: If you have a heart for the protection and preservation of Nairobi endangered species, then you’ll want to visit.
REGISTER HERE for this Nairobi, Kenya course on February 26, 2015.
SAVE THE DATE for the upcoming annual Global TapRooT® Summit held in Las Vegas this June. Click here for more information.
Risk Assessments are necessary in all safety processes, particularly to move programs beyond Behavior Based Safety (BBS).
At least qualitative Risk Assessments (RA) need to be included during any safety-related discussions or interactions, conversations, and meetings. RA are needed every time any safety-related decision needs to be made; and therefore, to move safety programs beyond traditional BBS principles and practices.
RA in safety processes, including BBS – type programs, improve decision-making by making them less subjective, emotional and biased. Safety decision-making needs to be based on the comparative risk levels of the options under consideration. Any chosen safety decision needs to be the option for which the likelihood and quantum of benefit and gain outweighs the likelihood and quantum of loss and harm more than for any other option.
Which option provides the best chance of gain and benefit at both personal and corporate levels?
One such illustrative example is related to un-demonizing the term “shortcut”.
The original, best definition of a shortcut is very simple, positive and with no emotive undertones:
“a smarter, better way of doing a job”
“the method, procedure that best reduces the time / $ / energy needed to achieve business objectives.”
Can a shortcut ever be an appropriate, lower risk and authorized job method? And how?
In any safety discussions between managers, supervisors and workers, this definition can help clarify the troublesome distinction between “finding a shortcut,” and “taking a shortcut without an authorized risk assessment.” Finding is undeniably “smart.” Taking without RA is patently “dumb.”
Issues of workplace complexity and relationships between managers, supervisors and workers need to be addressed to be able to move safety programs and cultures beyond BBS principles and practices. Workplace relationships are based on trust, respect, credibility, encouragement, and valued appreciation of jointly-found solutions of challenges and issues. RA provides processes needed in relationship-based safety RBS.
Positive relationships include establishing and holding common beliefs that we want everyone to come to work with their brains as well as their brawn, (and hopefully their hearts), because we all recognize that it is in everyone’s interest for everyone to be always challenged to find smarter better ways of doing our jobs. That is what business is about! It is the never-ending goal of finding smarter, more efficient, more effective, more productive and safer (lower risk) ways of doing our work.
However, too often we tell our people we need and want their “shortcut” ideas for more efficiency and productivity, but as soon as they do give them we jump on them and label their suggestions with negative emotive labels such as “violations” or “breaches” of existing rules and describe them in meaningless, undefined terms such as “unsafe acts” or “at-risk behaviors”. Use of these negative, emotion-loaded terms actually discourages searching for the deep underlying root causes of an apparently stupid, careless, and lazy “violation.”
It is more appropriate to use non-emotive descriptors such as “variations,” “adaptations,” “departures,” or very simply “work-arounds.”
All day-to-day safety meetings, discussions, and personal risk taking behavioral choices involve BBS questions such as:
- Which procedure or method is safer (lower risk) than another?
- Which is the safer tool, plant, equipment for this job?
- Which risk control option is better than the others?
- Which route should be taken?
- Which control panel design is less error-provoking than the other?
- Which roster is best for managing fatigue?
- What is the appropriate time that we need to allocate to this incident investigation?
- What to say and how to interact / converse with my peers, supervisors and managers?
These real examples of safety optioneering processes make a compelling argument for doing at least a qualitative (but preferably a Semi – Quantitative) Risk Assessment.
In fact, Risk Assessments will be recognized as definitely needed every time any safety-related decision needs to be made and therefore can move safety programs beyond traditional BBS principles and practices often confused and undermined by subjective beliefs, biases and perceptions.
How can you improve your confidence in the accuracy, reliability, consistency of Risk Assessments?
Learn Best Practices in the training courses being offered as below.
May 20-21, (Weds-Thurs)
To register: http://www.taproot.com/store/2-Day-Risk-Management-Training-1505HOUS20.html
May 27-28, (Wed-Thurs)
To register: http://www.taproot.com/store/2-Day-Risk-Management-Training-1505CALG27.html
Las Vegas, Nevada
June 1-2 (Mon-Tues before the TapRooT® Summit)
To register: http://www.taproot.com/store/2-Day-Risk-Management-Training-1506LASV01-RISKMGMT.html
IN-HOUSE Courses are also available. Contact us for a quote.
Jim Whiting, an international expert in risk management and root cause analysis will be conducting the courses detailed above. The courses are the updated versions of a highly successful course that he has been offering for a number of years to over 200 attendees at Pre-Summit courses at past TapRooT® Summits. Due to increasing requests for more offerings of the course, the TapRooT® folks and Jim have decided to offer three RAMBP PUBLIC Courses in North America in 2015.
Jim was on Committees developing the Risk Management Standard AS/ISO 31000 which has been adopted word for word by US standard bodies as ANSI Z690.2 and Canadian bodies as CAN/CSA/ISO 31000. He has developed Risk Assessment unique tools and processes for maximizing the confidence of the results of assessments need to make all safety-related decision-making such as – what is a tolerable risk ?
Linda Unger, VP at SI, sent these pictures of Ken Turnbull, one of our contract instructors, teaching a bunch of great students.
Thank you to Derek Rutherford for sharing these photos with us from a recent Onsite course at Cape Industries.
Want more information regarding our Onsite and Public courses? Click Here.
TapRooT® hosts public courses all over the world, including New Zealand. Come out to New Plymouth, New Zealand on February 16, 2015 for a 5-Day Advanced Root Cause Analysis Team Leader Training to learn how you can be proactive and perform better investigations. New Plymouth is a coastal city on the west coast of New Zealand that has been named a “model community” because of its beautiful infrastructure. The small population walks and cycles along the coastal walkway (pictured above) and enjoys the each other’s company and the view. Talk about a great place to visit and take a TapRooT® course!
Table Restaurant: Placed within the Nice Hotel, this gourmet, award winning restaurant ensures you will enjoy food, wine and friends.
The Mayfair: Want a burger, fries, salads, pizzas or snacks? The Mayfair has it all and some drinks to go with it.
Cow Ree: This small vintage cottage set right on the beach makes for a fun, enjoyable evening out for a great meal.
Pukekura Park: You’ve never experienced a local park with such beautiful scenery and events-including a lights show you won’t forget!
Coastal Walkway: Enjoy a nice walk along the coast with a perfect view of the mountains.
Taranaki Aviation Transport and Technology Museum: If you’re interested in all things to do with aviation and technological transportation, then this museum is for you.
REGISTER HERE for this Public Course today
Thanks to TapRooT® instructor Ralph Blessing for sending this picture of an onsite course being held today for one of my clients in Illinois. In the picture, instructor Ralph Brickey is teaching the students how to find Causal Factors.
By the way, not all of our instructors are named Ralph, but they are all excellent instructors! We can teach any of our courses at your site (10 or more people), and we have instructors throughout the world. If you are interested in holding a course at your site, just e-mail us at email@example.com
Today, Schlumberger announced it was planning on laying off 9,000 employees worldwide. The rapid drop in oil prices is having a negative employment impact.
If any TapRooT® Users find themselves unemployed, I’d like to remind them to watch for job opportunities here:
We post new job openings every week for people that have TapRooT® Root Cause Analysis Skills.
What? You haven’t attended a TapRooT® Root Cause Analysis Course?
NOW is the time BEFORE you need a new job that requires TapRooT® Root Cause Analysis Training.
See our course schedule around the world and click on your continent to see local courses at:
Thank you to Reb Brickey from Chinese General Nuclear Power for taking a few pictures of a recent Onsite course in Schenzhen, China.
Want more information regarding our Onsite or Public courses? Click Here.
One of our TapRooT® Users in Europe is interested in having 2 or 3 people trained in a course conducted in Spanish. Would anyone else be interested?
If we get enough response, we’ll get the course scheduled for later this year in Spain.
Leave your response as a comment here.
We all know about the late night adventures Vegas has to offer, but what if family fun is more your style?
June is a great time for family fun because the kids will just be finishing up another school year. Don’t be afraid to bring them to play during the Global TapRooT® Summit June 1 – 5, 2015. They’ll love these 5 types of attractions, and you’ll get a kick out of them too.
Shark Reef Aquarium at Mandalay Bay – See their Shipwreck exhibit, where water, fish, sea turtles, and sharks surround you – behind glass walls, of course!
Siegfried & Roy’s Secret Garden and Dolphin Habitat – Come see white lions, tigers, leopards, and panthers, not to mention dolphins! If you have some extra bucks to spare, your child can even be a dolphin trainer for a day.
Adventuredome – Your kids – and you – will be wowed by the Adventuredome Theme Park’s 25 simulations, rides, and IMAX experiences for all ages.
Gondola Rides at the Venetian – Enjoy this quintessential Italian boat ride through the waters near the Venetian Hotel, complete with your own singing gondolier.
Nevada Southern Railway – Do your kids love trains? Take them for a ride Saturday or Sunday after the Summit. For an extra fee, they can even ride in the engineer’s cab!
3. Fun Learning
Ethel M Chocolate Factory Tour – This free self-guided factory tour is just as delicious as it sounds, with generous free samples to boot. Don’t forget to check out the Cactus Garden and M&Ms world as well.
Las Vegas Natural History Museum – Learn about ancient dinosaurs, Egyptian pharaohs, and much more at the Las Vegas Natural History Museum.
Pinball Hall of Fame – This quirky attraction boasts over 1,000 vintage pinball machines for you and your family to play. Each game costs from 25 to 50 cents. Finally! Machines in Vegas the kids can have fun on too.
Volcano at the Mirage – Come early for this free water, light, and music show outside the Mirage.
Bellagio Fountains – You’ve heard of these famed fountains; now bring the kids and see the hotel’s classic music and light show up close and personal for free.
Tournament of Kings Dinner Show – Take your family back in time and watch jousting, dancing maidens, and invading armies, all while eating like medieval knights: With your fingers.
What happens in Vegas doesn’t have to stay in Vegas. You can create memories with your family that you’ll never forget. When you come to the Global TapRooT® Summit Week 2015, you can learn the latest root cause analysis best practices and bring the family for some good clean fun too.
Thank you to Camila Sierra for providing these wonderful pictures of some recent Public TapRooT® Courses in Bogota, Colombia.
Want more information or registration for one of our international Public TapRooT® Courses? Click Here
Join TapRooT® on February 4-5, 2015 in Antwerp, Belgium for a 2-Day Incident Investigation and Root Cause Analysis Course. Antwerp is the second largest city in Belgium that contains one of the biggest ports in the world, Port of Antwerp, making it known as a global city. Along with the educational, beneficial course TapRooT® is offering, Antwerp is a beautiful, historic city that needs exploring. Many of the buildings have been restored for the public to appreciate since a large portion has been destroyed over the many years of battles and wars. Take in all the history and Root Cause Analysis all in one.
Caffe Mundi: A small coffee shop that specializes in their fresh, gourmet coffee and lunch menu.
Het Gerecht: The name of this French cuisine restaurant is translated as The Court. Come enjoy a fine dining cuisine like you’ve never had before.
Simply Emily: A quaint little cafe serving only the freshest homemade soups and quiches.
Central Station: One of the beautiful train stations in all of Europe and voted as one of the top choices of touring by travelers.
Museum aan de Stroom: This museum is an attraction worth visiting to take in it’s beautiful architecture and interesting exhibits.
Steen Castle: Visit a real life castle and study the details of the architecture and the history behind it.
Interested in registering for this course? Click here
Want to learn more about our International Public and Onsite courses? Click here
Don’t forget to Save the Date for our upcoming annual Global TapRooT® Summit in June 2015 in Las Vegas. Click here for more information.