Category: Courses

TapRooT® Around the World: Las Vegas

April 27th, 2016 by

Shout out to TapRooT® instructor, Heidi Reed, for sending in these great course photos from Las Vegas.

You have just one more chance to take TapRooT® training in Vegas in 2016 at that is December 5.  

I know it’s far out but time flies.  Mark your calendar and make plans to end the year on a high note!

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TapRooT® Around the World: Greece

April 27th, 2016 by

Special thanks to TapRooT® instructor, Derek Rutherford, who sent in these great pictures from a recent onsite TapRooT® course in Athens, Greece.

Want to find out how our training can be a perfect fit for your company’s needs? Contact us and request a quote or licensing information from our Implementation Specialists. We can come to your site and train.

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TapRooT® Public Courses in Oceania & Asia

April 21st, 2016 by

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Adelaide, Australia

Upcoming TapRooT® Public Courses:

Queensland Australia: Brisbane, 2-Day, May 17 | Gladstone, 2-Day, May 23 North Australia: Darwin, 2-Day, June 27 West Australia: Perth, 2-Day, May 12 | Perth, 2-Day, June 23 South Australia: Adelaide, 5-Day, May 2| Leeton, 5-Day, May 9 | Newcastle, 5-Day, May 9 | Sydney, 2-Day, June 20Victoria Australia:  Melbourne, 5-Day, June 6 New Zealand: New Plymouth, 5-Day, June 13

Want a course in your region? Inquire about an Onsite Course here.

For more information regarding our public courses around the world, click here.

REGISTER FOR THE 2016 TapRooT® Summit NOW.

TapRooT® Public Courses in Central & South America

April 21st, 2016 by

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Sao Paulo, Brazil

Upcoming TapRooT® Public Courses:

Central America: 

There are currently no courses scheduled in this region. Schedule and Onsite Course today.

South America:

Sao Paulo, Brazil | 2-Day | June 13

Want a course in your region? Schedule and Onsite Course.

TapRooT® Public Courses in Canada

April 18th, 2016 by

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Niagara Falls, Canada

Upcoming TapRooT® Public Courses

Edmonton | 5-Day | May 9, 2016

Niagara Falls | 5-Day | July 11, 2016

Edmonton | 2-Day | July 12, 2016

For more information regarding our public courses around the world, click here.

REGISTER FOR THE 2016 TapRooT® Summit NOW. 

Root Cause Analysis Training in Denver!

April 7th, 2016 by

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There’s still time to grab a seat in our upcoming course May 2 in Denver, Colorado but don’t wait too long.  Limited seats are available! This is the ONLY 5-Day Advanced Root Cause Analysis course on the schedule for Denver in 2016.

The 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training is for those who want to learn the essential and advanced TapRooT® Techniques and to use the TapRooT® Software (by using it in training).

Advanced TapRooT® Techniques include:

  • Cognitive Interviewing – an advanced interviewing technique that helps the interviewee recall more information.
  • Change Analysis – an information collection and analysis technique that compares successful performance to the incident or reliable equipment performance to unreliable equipment to discover problems.
  • Safeguards Analysis – a method to evaluate defenses, identify causal factors, and improve corrective action.
  • Critical Human Action Profile (CHAP) – an information collection method used to develop a detailed profile of a specific task involved in a human error caused incident.
  • Equifactor® Equipment Troubleshooting – expanded equipment troubleshooting tables from equipment reliability expert Heinz Bloch.

Advanced root cause analysis techniques drill deeper into the causes of human error and equipment failure. These techniques help investigators lead teams investigating difficult problems, and help them use TapRooT® proactively to stop accidents from happening.

REGISTER NOW 

Request our brochure: editor@taproot.com

TapRooT® Public Courses in Central & South America

April 7th, 2016 by

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Sao Paulo, Brazil

Upcoming TapRooT® Public Courses:

Central America: 

Monterrey, Mexico | 5-Day | April 25, 2016

South America:

Sao Paulo, Brazil | 2-Day | June 13

Want a course in your region? Schedule and Onsite Course.

TapRooT® Public Courses in Oceania & Asia

April 7th, 2016 by

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Mumbai, India

Upcoming TapRooT® Public Courses:

Queensland Australia: Brisbane, 2-Day, May 17 | Gladstone, 2-Day, May 23
North Australia: Darwin, 2-Day, June 27
West Australia:  Perth, 5-Day, April 18 |Perth, 2-Day, May 12 | Perth, 2-Day, June 23
South Australia: Newcastle, 2-Day, April 27| Adelaide, 5-Day, May 2| Leeton, 5-Day, May 9 | Newcastle, 5-Day, May 9 |
Sydney, 2-Day, June 20
Victoria Australia:  Melbourne, 5-Day, June 6
New Zealand: New Plymouth, 5-Day, June 13
Asia: Mumbai, 5-Day, August 29

Want a course in your region? Inquire about an Onsite Course here.

For more information regarding our public courses around the world, click here.

REGISTER FOR THE 2016 TapRooT® Summit NOW.

TapRooT® Public Courses in Canada

April 4th, 2016 by

Legislature-Building-Edmonton-Alberta-Canada-02AEdmonton, Canada

Upcoming TapRooT® Public Courses

Edmonton | 5-Day | May 9, 2016

Niagara Falls | 5-Day | July 11, 2016

Edmonton | 2-Day | July 12, 2016

For more information regarding our public courses around the world, click here.

REGISTER FOR THE 2016 TapRooT® Summit NOW. 

TapRooT® Public Courses in Central & South America

March 24th, 2016 by

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Monterrey, Mexico

Upcoming TapRooT® Public Courses:

Central America: 

Monterrey, Mexico | 5-Day | April 25, 2016

South America:

Sao Paulo, Brazil | 2-Day | June 13

Want a course in your region? Schedule and Onsite Course.

TapRooT® Public Courses in Oceania & Asia

March 24th, 2016 by

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Sydney, Australia

Upcoming TapRooT® Public Courses:

Queensland Australia: Brisbane, 2-Day, May 17 | Gladstone, 2-Day, May 23

North Australia: Darwin, 2-Day, June 27

West Australia:  Perth, 5-Day, April 18 |Perth, 2-Day, May 12 | Perth, 2-Day, June 23

South Australia: Adelaide, 2-Day, April 5 | Newcastle, 2-Day, April 27| Adelaide, 5-Day, May 2| Leeton, 5-Day, May 9| Newcastle, 5-Day, May 9 | Sydney, 2-Day, June 20

Victoria Australia: Melbourne, 2-Day, April 12 | Melbourne, 5-Day, June 6

New Zealand: New Plymouth, 5-Day, June 13

Asia: Mumbai, 5-Day, August 29

Want a course in your region? Inquire about an Onsite Course here.

For more information regarding our public courses around the world, click here.

REGISTER FOR THE 2016 TapRooT® Summit NOW.

New TapRooT® for Audits course to debut August 1-2, 2016

March 21st, 2016 by

We are pleased to announce the first TapRooT® course for auditors. We will debut this course as a pre-summit offering before the 2016 Global TapRooT® summit.

TapRooT® is the best method for performing investigations and doing root cause analysis. But wouldn’t it be better if you never had to do the investigations in the first place? Of course, and that is why auditing is so important.

Sadly, most companies take the time and resources to do audits but do not get the desired results. Why? Because corrective actions are developed without proper root cause analysis. That is where TapRooT® comes in.

TapRooT® can be used to perform root cause analysis on any problem, so why not find the problem and do root cause analysis before these problems manifest themselves into incidents? We decided to develop a course for auditors and audit participants to see how TapRooT® works, both reactively, and with audits. Regardless of your role in the audit process, you must understand the entire TapRooT® process to be effective, so this course is for anyone involved in auditing, from auditors themselves, to auditees, to management who is responsible for improvements. Here is the agenda:

DAY ONE

TapRooT® Process Introduction and Initial Audit
SnapCharT® and Exercise
Causal Factors, Significant Issues and Exercise
Root Cause Tree® and Exercise
Generic Causes
Corrective Actions and Exercise

DAY TWO

The Root Cause Tree® and Preparing for Audits with Root Cause Exercise
Audit Programs, Trend and Process Root Cause Analysis
TapRooT® Software Introduction
Frequently Asked Questions about TapRooT®
Final Audit Observation Exercise

Participants in the course will receive a copy of the new book, “TapRooT® Root Cause Analysis for Audits and Proactive Performance Improvement.”

We hope to see you in the course! To register:

REGISTER for this course and the 2016 Global TapRooT® Summit (August 1 – 5, 2016).

REGISTER for this 2-day course only (August 1 – 2, 2016).

TapRooT® Public Courses in Canada

March 21st, 2016 by

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St. John’s, Canada

Upcoming TapRooT® Public Courses

Calgary | 2-Day | April 7, 2016

St. John’s | 5-Day | April 25, 2016

Edmonton | 5-Day | May 9, 2016

For more information regarding our public courses around the world, click here.

REGISTER FOR THE 2016 TapRooT® Summit NOW. 

TapRooT® in Hamburg, Germany

March 18th, 2016 by

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TapRooT® is in Hamburg!

Ken Reed is lucky to be teaching a TapRooT® course in the vibrant city of Hamburg this week, and even luckier to have this group in class! Shout out to Hamburg from Knoxville, Tennessee!

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TapRooT® training is available around the globe!  Check out our upcoming courses:  Course schedule.

TapRooT® in Bogota!

March 11th, 2016 by

Here is a recent class photo from Bogota.  We hope to see you in one of our course photos soon!

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Click course photo to view upcoming courses in Latin America!

TapRooT® Central & South America

March 10th, 2016 by

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Sao Paulo, Brazil

Upcoming TapRooT® Public Courses:

Central America: 

Monterrey, Mexico | 5-Day | April 25, 2016

South America:

Bogota, Colombia | 2-Day | March 29, 2016

Bogota, Colombia | 3-Day | March 29, 2016

Want a course in your region? Schedule and Onsite Course.

TapRooT® Public Courses in Oceania & Asia

March 10th, 2016 by

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Melbourne, Australia

Upcoming TapRooT® Public Courses:

Queensland Australia: Brisbane, 2-Day, May 17 | Gladstone, 2-Day, May 23
Western Australia:  Perth, 5-Day, April 18 |Perth, 2-Day, May 12
South Australia: Sydney, 2-Day, March 21 | Adelaide, 2-Day, April 5 |
Newcastle, 2-Day, April 27| Adelaide, 5-Day, May 2| Leeton, 5-Day, May 9| Newcastle, 5-Day, May 9
Victoria Australia: Melbourne, 2-Day, April 12
Asia: Mumbai, 5-Day, August 29

Want a course in your region? Inquire about an Onsite Course here.

For more information regarding our public courses around the world, click here.

REGISTER FOR THE 2016 TapRooT® Summit NOW.

Does A Good Quality Management System equate to Compliance?

March 8th, 2016 by

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If it is written down, it must be followed. This means it must be correct… right?

Lack of compliance discussion triggers that I see often are:

  • Defective products or services
  • Audit findings
  • Rework and scrap

So the next questions that I often ask when compliance is “apparent” are:

  • Do these defects happen when standard, policies and administrative controls are in place and followed?
  • What were the root causes for the audit findings?
  • What were the root causes for the rework and scrap?

In a purely compliance driven company, I often here these answers:

  • It was a complacency issue
  • The employees were transferred…. Sometimes right out the door
  • Employee was retrained and the other employees were reminded on why it is important to do the job as required.

So is compliance in itself a bad thing? No, but compliance to poor processes just means poor output always.

Should employees be able to question current standards, policies and administrative controls? Yes, at the proper time and in the right manner. Please note that in cases of emergencies and process work stop requests, that the time is mostly likely now.

What are some options to removing the blinders of pure compliance?

GOAL (Go Out And Look)

  • Evaluate your training and make sure it matches the workers’ and the task’s needs at hand. Many compliance issues start with forcing policies downward with out GOAL from the bottom up.
  • Don’t just check off the audit checklist fro compliance’s sake, GOAL
  • Immerse yourself with people that share your belief to Do the Right thing, not just the written thing.
  • Learn how to evaluate your own process without the pure Compliance Glasses on.

If you see yourself acting on the suggestions above, this would be a perfect Compliance Awareness Trigger to join us out our 2016 TapRooT® Summit week August 1-5 in San Antonio, Texas.

Go here to see the tracks and pre-summit sessions that combat the Compliance Barriers.

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