Category: Courses

Five great reasons to register for our 2-Day TapRooT® Root Cause Analysis Training today!

February 20th, 2018 by

    
There’s no one better to ask about why you should take TapRooT® Training than someone who has. Here are some recent  comments our course attendees made about the our 2-Day TapRooT® Root Cause Analysis Training.

You’ll:

1. Have a new perspective on how to identify errors or equipment failures that contributed to an incident.
“Taught me to look at [causal factors] differently than I have in the past.” ~ J. Cooper

2. Create managements reports with ease.
“[There’s a] good tool in the software to create reports.” ~ W. Wiech

3. Learn the power of finding root causes with a well-planned, systematic process.
“[Learned] incident investigation in a more structured way.” ~ L. Wolter

4. Receive hands-on training.
“Frequent activities helped to apply knowledge and reinforce learning.” ~ A. Ranger

5. Learn to ask better questions.
“Successfully completed report on an industry incident that was unfamiliar. Forced the group to ask better questions.” ~ S. Oleksyn

Join us for an upcoming course:

Lake Charles, Louisiana – March 6

Lisbon, Portugal – March 8

Charlotte, North Carolina – March 19

Bogota, Colombia – March 21

 

VIEW ALL upcoming 2-day trainings around the world.

 

 

Gain Team Leader knowledge and experience in our 5-day training

February 13th, 2018 by


The 5-day training course is our “Team Leader” training course. This provides an expert level of knowledge on all of the TapRooT® techniques and on the TapRooT® Software. This course targets those investigators that will be system experts and team leaders and provides the knowledge to manage and utilize the TapRooT® process for any kind of investigation. TapRooT® Software is used throughout the 5 days. When leaving this training course, the investigator will have experience analyzing issues, performing interviews, leading an investigative team, and using the TapRooT® software as an aid and tool.

A great course that will expand your abilities to investigate.
The course not only looks at human performance but equipment failures as well.
~ R. Klahs

Register for an upcoming course:

Monterrey, Mexico – March 5

Charlotte, North Carolina – March 19

New Orleans, Lousiana – April 16

Edmonton, AB Canada – April 23

Las Vegas, Nevada – April 23

 

Refresh your knowledge with 2-Day TapRooT® Root Cause Analysis Training

February 7th, 2018 by

Stay sharp and keep pace with TapRooT® software technology as well as new developments in incident investigation and root cause analysis. If you haven’t taken a TapRooT® course in a few years, you’ll enjoy the boost that comes with new knowledge and strengthening your skills. Here are some comments from recent attendees:

“The 2-Day course was clear, concise, engaging and interesting.” ~ K. Malcolm

“It was a good refresher after taking the 5-day four years ago.” ~ N. Ferrell

“Hands-on exercises will help on the job.” ~ K. Blackmon

Invest in your career possibilities. Join us for an upcoming course and refresh your knowledge and skills.

Register

Lake Charles, LA, March 6

Lisbon, Portugal, March 8

Sydney, Australia, March 13

Calgary, Canada, March 13

Singapore, March 15

Perth, Australia, March 19

Bogota, Colombia, March 21

Portland, Oregon, March 21

Sao Paulo, Brazil, April 4

 

Root Cause Analysis Tip: Do you perform an incident investigation like you watch the news?

January 31st, 2018 by

If you are like me, you flip channels to see how each news station or news website reports the same issue of interest. Heck, I even look at how different countries discuss the same issue of interest. Take the “Deep Water Horizon Spill of 2010” or was it the “BP Oil Spill of 2010” or was it the “Gulf of Mexico Oil Spill of 2010”? It depends on where you were or what you watched when it was reported. At the end of the day we all often develop Bias Criteria of Trust… often without any true ability to determine which perspective is closer to the truth.

Now there are fancier terms of bias from confirmation bias to hindsight bias, but let’s take a look at some of our news source Bias Criteria of Trust.


So here is the question to stop and ask….. do you do the same thing when you start an investigation, perform root cause analysis or troubleshoot equipment? It is very easy to say YES! We tend to trust interviews and reports using the same criteria above before we actually have the evidence. We also tend to not trust interviews and reports purely because of who and where they came from, without evidence as well!

Knowing this…..

Stop the urge to not trust or to overly trust. Go Out And Look (GOAL) and collect the evidence.

Got your interest? Want to learn more? Feel free to contact me or any of our TapRooT® Instructors at info@taproot.com or call 865.539.2139.

Where Do You Get Ideas To Improve Root Cause Analysis?

4 Signs You Need to Improve Your Investigations

Where Do You Get Ideas To Improve Root Cause Analysis?

January 31st, 2018 by

When I was assigned the job of figuring out how to improve investigations and root cause analysis … I knew that we were NOT finding the causes of human errors. But where would I get ideas to help make things better? The year was 1985 and there wasn’t an easy place to start …

  • no internet
  • no e-mails with upcoming courses
  • no conferences on the topic (maybe one talk at a nuclear industry conference’s breakout session)

I knew that the Institute for Nuclear Power Operations was working on a system because they had tried to hire me to help create it.

So what did I do?

  • Started looking at the human factors research.
  • Networked with the folks I knew at our corporate headquarters, INPO, the University of Illinois, INEL, EPRI, and several utilities where I knew people.
  • Started trying to create a list of causes that encompassed the human factors research that I was familiar with.

This lead to a beginning system to find root causes that, eventually, led to the development of TapRooT® Root Cause Analysis System.

It was a long road with many lessons learned.

In 1988, we started System Improvements to help people improve their root cause analysis systems. In 1990, we won a contract to help the US Nuclear Regulator Commission improve their analysis of human errors. In 1991 we started working with our first oil and chemical company (Chevron) to improve their root cause analysis as part of their efforts to improve process safety. From there our growth into all types of industries with incidents – incidents that need fixes to prevent recurrence based on the real root causes – has been … pretty dramatic.

In 1994 we held the first TapRooT® Summit (not named the Summit until sometime later). It had great speakers and 35 attendees. I cooked steaks for everyone as our closing session.

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 1996 Summit Keynote Speaker with Mark Paradies (left)

Why did we decide to have a summit to focus on root cause analysis and performance improvement? Because I thought that our clients needed it. They needed:

  • a place to learn the latest ways to improve human performance.
  • to network and share best practices they were testing and perfecting.
  • to hear about what we were doing to improve the TapRooT® System.
  • motivation to keep them at the “performance improvement grindstone.”

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Linda Under and Mark Paradies with 1997 Astronaut Keynote Speaker

Little did I know that this first conference would turn into an annual event that had hundreds of attendees who are some of the smartest people improving industrial safety, quality, patient safety, process safety, asset optimization, and operational excellence from around the world.

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Linda Unger with Summit attendee from South Korea in 1998

I would never have guessed that I would draw people from Australia, Indonesia, Malaysia, UK, Saudi Arabia, Tanzania, New Zealand, Colombia, Brazil, Canada, Mexico, South Africa, Russia, Denmark, France, and many other countries (even the USA!) to hear what we thought others needed to learn to make their performance great.

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People sharing best practices at the 2016 Global TapRooT® Summit

But it happened. And now, if someone asks:

“Where Do You Get Ideas To Improve Root Cause Analysis?”

The answer is … The Global TapRooT® Summit.

The next Summit is rapidly approaching. Where is it? It is being held in Knoxville, Tennessee, (our hometown) on February 26 – March 2.

Want to find out more about the 10 pre-Summit courses being held on February 26-27? CLICK HERE.

Want to find out more about the blockbuster talks being delivered by the Keynote Speakers? CLICK HERE.

Want to see a list of the Best Practice Presenters? CLICK HERE.

Want to see the schedules for all nine Summit Tracks? CLICK HERE.

But don’t spend too much time clicking. You need to REGISTER ASAP and get your hotel and travel plans finalized because you need to attend this Summit.

Watch this video to see what past Summit attendees have to say…

Is the information you’ve gathered for your investigation in this pile… somewhere?

January 24th, 2018 by

 

Are you frustrated with the amount of paper on your desk related to incidents you are investigating?

Do you spend too much time looking for information you know you have… somewhere.

Are you having a hard time finding the missing pieces to the investigation puzzle that will help you find and fix problems at your facility once and for all?

Then you need TapRooT® software!

TapRooT® Root Cause Analysis software is used by investigators as a central repository for their root cause investigations. The software helps to streamline the process, organize information and save critical data.

Some essential tasks investigators use the software for are to:

  • create SnapCharT®s (a timeline leading to the incident) that are easy to read and re-order as they collect new information.
  • organize evidence collection.
  • run causal factors (mistakes, errors or equipment failures) through the Root Cause Tree® to determine the real root causes.
  • look up questions they may have in the Root Cause Tree® Dictionary.
  • develop fixes with the Corrective Action Helper®.
  • create management reports.

How can you receive a free 3-month subscription to try it for yourself? Sign up for a 2-day TapRooT® course! In the 2-day course, you will learn everything you need to know about how to conduct a TapRooT® Root Cause Analysis Investigation and an opportunity to practice in the software.

“[The course] gave us the opportunity to complete an example event in the software.
Most classes don’t allow you time to learn objectives taught, including software.” ~ A. Garcia

REGISTER for an upcoming course:

Lake Charles, LA, March 6

Lisbon, Portugal, March 8

Sydney, Australia, March 13

Calgary, Canada, March 13

Singapore, March 15

Perth, Australia, March 19

Bogota, Colombia, March 21

Portland, Oregon, March 21

Sao Paulo, Brazil, April 4

 

TapRooT® is Going to Wilmington, Delaware

January 23rd, 2018 by

 

We have 2-Day TapRooT® training planned in Wilmington, April 25 and 26, 2018.  It’s not very often that we get to this location, so don’t miss your chance to register.

What’s so special about Wilmington? Well, we asked TapRooT® Instructor, Dave Janney, to fill us in since he is familiar with this city.  He said there are some interesting places to think about working into your visit.

Historic New Castle. This town, established in 1651, is a mix of colonial, Dutch and Federal architecture. Cobblestone streets and stately townhomes of this riverside city make it a perfect place to visit in the Spring.

Longwood Gardens. TapRooT® Training will be held during the Spring Blooms event – explore 1,077 acres of crocus, winter-aconite, glory-of-the-snow and daffodils blanketing the grounds.

Nemours Mansion. The Nemours Mansion is a classical French mansion with 105 rooms on five floors occupying almost 47,000 square feet. If is an excellent example of a modified Louis XVI French château.

Winterthur Museum. This impressive museum houses one of the most important collections of Americana in the United States of America.

Hagley Museum. Hagley is the site of the gunpowder works founded by E. I. du Pont in 1802. It’s an example of early American industry including restored mills, a workers’ community, and the ancestral home and gardens of the du Pont family.

Enjoy this course location and learn everything you need to know about how to conduct a root cause investigation and create effective Corrective Actions in just two days!

REGISTER for 2-Day TapRooT® Training in Wilmington, Delaware today!

What Pre-Summit Course Should I Attend?

January 23rd, 2018 by

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That’s a tough question…

Here is more course info: http://www.taproot.com/taproot-summit/pre-summit-courses

Attending the 2018 Global TapRooT® Summit and a Pre-Summit course is a great way to learn more AND get a discount of $200 off the course.

And if you bring a team to the Summit, you can get discounts up to $600 off per person!

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CLICK HERE to REGISTER!

TapRooT® Root Cause Analysis Training Offers Hands-on Learning

January 16th, 2018 by


Hands-on learning is so important when learning something new. We keep this in mind when developing root cause analysis training and our course attendees appreciate it too. Here’s some feedback we’ve received lately:

“Great hands on exercise [for developing Corrective Actions] and great class involvement.” ~ D. Rind

“Very good to get a feel of how to put all the investigation together [on final team exercises] using a group and the challenges of getting everyone on the same page.” ~ P. Loudat

“Hands-on is always useful.” ~ G. Magee

“I appreciate the balancing of lecture and hands-on content.” ~ J. Nelson

What are some of the benefits of hands-on learning?

Increased retention of what is taught. Research indicates that learners retain 5% of material presented through lecture and 30% taught through demonstration. Hands-on participation can help learners retain 75% of the information presented.

Increased engagement. Hands-on learning keeps learners interested in what is being taught.

Opportunities for critique. Learners can get instant feedback from the instructor or others attending the course that reinforces learning.

Risk mitigation. Hands-on learning allows the course attendee to practice a new skill prior to working in real-world environments.

Advanced problem solving. Hands-on learners can work through scenarios in the training room and become better equipped to deal with problems back at their facilities.

Extra practice. It’s true what they say… practice makes perfect!

See for yourself! We have upcoming courses in these locations:

San Antonio, Texas, January 29, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Aberdeen, Scotland, February 1, 2018, 2-Day TapRooT® Root Cause Analysis Training

Corpus Christi, Texas, February 5, 2018, 2-Day TapRooT® Root Cause Analysis Training

Amsterdam, The Netherlands, February 5, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Johannesburg, South Africa, February 19, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Monterrey, Mexico, March 5, 2018, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

TapRooT® is going to Dubai March 18, 2018

January 9th, 2018 by

 

We’re looking forward to our 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training in Dubai, March 18 – 22, 2018.

Register early because seats in our last Dubai course sold out! 

In just 5 days, learn TapRooT® to find and fix the root causes of incidents, accidents, quality problems, near misses, operational errors, hospital sentinel events and other types of problems. Techniques include: SnapCharT®, Root Cause Tree® & Corrective Action Helper® plus additional advanced topics such as CHAP, Human Engineering, Interviewing, Safeguard Analysis and Proactive Improvement.

Dubai is an exciting location with golden sunshine all year round. We hope that you’ll join us for training and also plan to explore a few of the extraordinary attractions this destination offers.

REGISTER NOW

Why Should I get the New TapRooT® Books?

January 9th, 2018 by

When someone calls me for help with an investigation, I often ask them what color TapRooT® Book they have. Sometimes they want to know..

What difference does it make what color my book is?

The answer is that it let’s me know how long ago they took TapRooT® Training and what version of the TapRooT® System they are using.  It is always sad to see people struggling with an issue we solved by improving TapRoot® and they just don’t know about the improvement.

Over the almost three decades that we have been developing TapRooT®, we have made major improvements. If you are still using the system that came in three-ring binders, you are back in the 1996 version of the system.

You might think that NOBODY would be using that outdated a version of the system but someone sent me a review of TapRooT® that they read and … sure enough … the review was of the 1996 book. So to people still using the three-ring binders: Update your documentation to the newest version and you will be shocked.

If you have the green book, you are working from the 2000 revision. You are working from a system from the same millennia. Update to the new version and you will jump ahead 16 years.

If you have the thick black book, you are working from the 2008 version. You too will be pleasantly surprised by what we have learned in the last eight years and how we have improved the usefulness of the TapRooT® Books.

And what is the latest version? These books are also black but there are  smaller and there are eight of them (currently book five and eight are still in production).

What do these books look like and how are they an improvement over the older 2008 book?

BOOKS 3 & 4

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Above is the Investigation book set. It includes:

These are the books that cover using TapRooT® to find the root causes of everything from small/minor incidents to major accidents.

How are they an improvement over the older 2008 TapRooT® Book? Well … we took everything we have learned in the last eight years and used it to improve our documentation. And the first things we learned is … LESS IS MORE. That’s why we broke the books up into separate topics. You can just read what is applicable to what you are doing. But how specifically is the investigation set improved over the old book?

  • The set includes the latest Root Cause Tree® and Dictionary that make the system even better with improved definitions in the Dictionary and an new category (language) in the Communication Basic Cause Category.
  • The Essentials Book is a an easy read (only 100 pages long). It guides you through a new 5 step process that makes TapRooT® easy to use for simple investigations. This improves your simple investigations while saving time.
  • The Major Investigations Book explains the whole TapRooT® System and includes the traditional 7-Step Investigation Process. The book includes improved TapRooT® Techniques, detailed examples of each technique, and even better ideas to help you identify your Causal Factors before you start analyzing their root causes.
  • The set also references the latest TapRooT® Software (Version VI).

The ideas we have for improving low-to-medium risk investigations alone are worth buying the new set.

Book 3: Using the Essential TapRooT® Techniques to Investigate Low-to-Medium Risk Incidents, is included in the 2-Day TapRooT® Root Cause Analysis Training. The 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training include Book 4: Using TapRooT® Root Cause Analysis for Major Investigations, and Book 3.

But that’s just two (Books 3 & 4) of the new books. What else is there and what new information is in the other six books? Read on…

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BOOK 1

Until Book 1: TapRooT® Root Cause Analysis Leadership Lessons was written, we really didn’t have a book that explained the concepts of TapRooT® Root Cause Analysis to management. Now we have produced a concept book that is just 70 pages long (think of it as a bedtime story for management). When management asks what they need to know about TapRooT®, Book 1 is the place to start.

Of course, we would like leaders to learn much more about a tool that should be in their leadership tool kit but Book 1 is a starting point to get management to understand the basis for TapRooT® and how it will help them improve safety, quality, productivity, and environmental compliance.

To learn more about this book, CLICK HERE, or order your copy at: http://www.taproot.com/store/TapRooT-R-Philosophy.html.

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BOOK 2

Book 2: TapRooT® Root Cause Analysis Implementation, is for those in charge of an improvement program. It explains how TapRooT® can be used to improve an already existing program or part of a completely new improvement effort.

Making this a separate book (89 pages long) helps the right people get the right information to make their improvement program much more effective.

What’s in the book?

  • The “Just Do It!” method of getting started.
  • How to add TapRooT® Root Cause analysis to an existing 6 Sigma, Lean, 8-D, Process Safety, Behavior-Based Safety, or other improvement initiative.
  • Building a best-in-class improvement initiative.
  • A checklist to evaluate your improvement efforts.

If you are serious about improvement and in charge of a program to make improvement happen … this book is for you. Order it HERE.

Book 5

This book is close enough to finished that I can explain what you will find in it when it comes out. If you are interested in equipment troubleshooting and root cause analysis, this is the book for you.

Book 5: Using Equifactor® Troubleshooting Tools and TapRooT® Root Cause Analysis to Improve Equipment Reliability, explains how to use TapRooT® and Equifactor® to solve equipment problems. The new book explains the techniques and includes a paper version of the equipment troubleshooting tables from the TapRooT® VI Software all in one book. That makes this a much handier reference.

We expect this book to be available in the 1st half of 2018. Watch our newsletter for more information.

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Book 6

Book 6: TapRooT® Root Cause Analysis for Audits and Proactive Performance Improvement, explains how to build TapRooT® root cause analysis into your audits and proactive improvement efforts. It’s only 57 pages long and is a great compliment to books 3 and 4.

It describes the 7-step process for using TapRoot® in an audit and how to build TapRooT® techniques into your proactive improvement efforts.

When you order the book HERE, you will also get the latest:

  • TapRooT® Root Cause Tree®
  • TapRooT® Root Cause Tree® Dictionary
  • TapRooT® Corrective Action Helper® Guide

What’ new about book 6? It is the latest information about using TapRooT® to audit performance. It can be used for safety or quality audits. It’s a very fast read.

This book is included in the course materials for the pre-Summit TapRooT® for Audits Course.

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Book 7

Book 7: TapRooT® Evidence Collection and Interviewing Techniques to Sharpen Investigation Skills, is all about information collection. We’ve never had a book specifically about this topic. In the past you had to find some of the information provided here buried in the steps of the old 2008 TapRooT® Book.

But this book is more than just a rehash of the information about interviewing and evidence collection. In  addition to information about planning your evidence collection, emergency response and scene management, and the TapRooT® investigation process, it includes:

  • The 3 P’s and an R of evidence collection. (People, Paper, Physical, and Recordings)
  • The TapRooT® 12-Step Interview Process (Cognitive Interviewing)
  • Decoding non verbal behavior
  • Building your investigation kit
  • An initial observation form
  • An interview preparation form
  • An evidence log
  • How to use Change Analysis and CHAP as part of an interview/evidence collection process

That’s a lot to pack into a 93 page book! Buy this book by CLICKING HERE.

Book 8

This book is also still in production but is also expected in the first half of 2018. Book 8: TapRooT® Performance Measures and Trending for Safety, Quality, and Business Management, explains the state-of-the-art in performance measurement and trending.

If you have ever wondered how you can prove that you have improved or if a “negative” trend is actually significant, this is the book for you.

In addition, the book explains what management should know about trends. This information can keep them from being misled by false trends and how to use trends to manage improvement initiative.

The math involved isn’t complicated, but it is beyond some of the common “trending” graphs that you may be using now.

This book is included in the pre-Summit Advanced Trending Techniques Course. Watch our newsletter for more information on when the book will be available.

KEEP UP TO DATE! If you don’t have the latest TapRooT® Books that apply to your work, order them today!

TapRooT® Around the World: Bogotá

January 5th, 2018 by

We had a great course in Bogotá recently. Thanks to Diana Munevar for sending in photos and shout out to TapRooT® Instructors, Piedad Colmenares and Hernando Godoy for your leadership!

Get in the picture! TapRooT® courses are held around the world. Check out our schedule of 2-day TapRooT® Root Cause Analysis training here and register today!

5 Day TapRooT® course in Dubai – time to register!

December 27th, 2017 by

Our last course filled several weeks in advance and had a very long waiting list. The next course will be on March 18, so don’t delay.

To avoid disappointment, please register right away! You can register HERE

I look forward to seeing you in Dubai!

Are you interested in improving human performance? Try this four step plan!

December 19th, 2017 by

Plan4

Is discipline the main way you “fix” human error problems?

Are you frustrated because people make the same kind of mistakes over and over again?

Have you tried “standard” techniques for improving human performance and found that they just don’t get the job done long term (they have an impact short term but not long term)?

Is management grasping for solutions to human error issues?

Would you like to learn best practices from industry human performance experts?

Try this four step plan:

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1. Attend a 5-Day TapRooT® Advanced Root Cause Analysis Course.

The TapRoot® System is made to reactively and proactively help you solve human performance issues. It has built in human factors expert systems that guide you to the root causes of human errors and help you develop effective fixes. The 5-Day TapRooT® Course is the best way to learn the system and get started fixing human performance issues.

See the upcoming course schedule here: http://www.taproot.com/store/5-Day-Courses/

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2. Attend the Understanding and Stopping Human Error Course

At this two day class, Dr. Joel Haight, a human factors and safety improvement expert and industrial engineering professor at the University of Pittsburg (where he is the Director of the Safety Engineering Program) shares the reasons why people make mistakes and what you can do to understand the problems and fix them.

Joel is an expert TapRooT® User having extensive experience apply TapRooT® to fix human factors problems at a Chevron refinery and in the oil field in Kazakhstan. He is also an expert in applying other human performance analysis and improvement techniques. He brings this knowledge to the 2-Day Understanding and Stopping Human Error Course.

It is best if you have already attended at least a 2-Day TapRooT® Course prior to attending this course. See the course description here: http://www.taproot.com/taproot-summit/pre-summit-courses#HumanError

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3. Attend the Human Factors Track at the 2018 Global TapRooT® Summit

Once a year we put together a track at the Global TapRooT® Summit that is designed to share best practices and the latest state-of-the-art techniques to improve human performance. That’s what you get at the Human Factor Track at the Summit. What are the sessions at the 2018 Global TapRooT® Summit?

  • TapRooT® Users Share Best Practices – This is a workshop designed to promote the sharing of investigation, root cause analysis, and human performance best practices from TapRooT® Users from around the world. Every year I attend this session and get new ideas that I share with others to help improve performance. Many say this is the best session at the Summit because they get such great ideas and develop new, helpful contacts from many different industries.
  • Top 5 Reasons for Human Error and How to Stop Them – Mark Paradies, President of System Improvements and a human factors expert, shares his deep knowledge of the top five reasons that he see’s for people making “human errors.” For each of these he shares his best ideas to stop the problems in their tracks.
  • Stop Daily Goofs for Good – Kevin McManus, a TapRooT® Instructor and performance improvement expert, shares systematic improvement ideas s to prevent human error and improve cognitive ergonomics on the job.
  • Using Wearables to Minimize Daily Human Errors – Using “wearables” is a technological approach to error prevention. Find out more about how it is being used and may be applied even more effectively in the future.
  • Alarm Management, Signal Detection Theory, and Decision Making – Are people at your facility overwhelmed by alarms? Do the become complacent because of nuisance alarms? Dr. Joel Haight, Director of the University of Pittsburg Safety Engineering Program will discuss control system decisions, decision execution, alarm management, signal detection theory, and decision making theory and how it could be critical in an emergency situation.
  • The Psychology of Failing Fixes – Why do your fixes fail to prevent human error? That’s what this session is all about!
  • What is a Trend and How Can You Find Trends in the TapRooT® Data? – looking for trends in human error data is an important activity to identify generic human factors problems and take the first step to major human performance improvements. Now for the bad news. Most people really don’t understand trending. Find out what you need to know and how to put trending to work in your improvement program.
  • Performance Improvement Gap Analysis – This is the session where you put everything together. Where does your program have holes? How can you apply what you have learned to fill those holes? What are others doing to solve similar problems? Put your plan together so you are ready to hit the ground running and make improvements happen when you get back to work.

And the Best Practice Sessions outlined above are only a start. You will also see five great Keynote Speakers:

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Mike Williams will share his experience surviving the Deepwater Horizon explosion.

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Dr. Carol Gunn will share the story of the her sisters unnecessary death in a hospital and patient safety improvement.

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Inky Johnson will share his experience with a debilitating football injury and how it changed his life and helps him inspire excellence in others.

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Mark Paradies will help you get the most out of your application of TapRooT®.

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Vincent Ivan Phipps will teach yo to amplify your leadership skills and communication ability.

We know that the Summit will provide you with new ideas and the inspiration to implement them.

Start

4. Get started! Analyze your human performance issues and make improvements happen!

Just Do It! get back to work and implement what you have learned. Need more help? We can provide training at your site to get more people trained in using TapRooT® so that you have help making change happen.

Don’t wait! Get your four step plan started! Register for the courses and Summit today!

TapRooT® Around the World: Uruguay

December 14th, 2017 by

Another successful course in Uruguay! TapRooT® instructor, Hernando Godoy Garzón, sent these course photos in from ANDRITZ – Fray Bentos. Contact us at info@taproot.com to schedule a course at your facility. We have instructors who are proficient in both Spanish and Portuguese languages.

 

 

 

 

 

 

 

 

 

 

 

TapRooT® Around the World: Uruguay

December 14th, 2017 by

TapRooT® Instructor, Hernando Godoy Garzón sent us these great photos from his course at ANDRITZ URUGUAY S.A. | Colonia.

Contact us at info@taproot.com to bring a course to your site. We deliver training around the globe.

 

TapRooT® Around the World: Jeanette PA

December 14th, 2017 by

TapRooT® Instructor, Heidi Reed sent us these course photos from an onsite course at Elliott Group. If you’d like to host a TapRooT® course for employees at your facility, contact us at info@taproot.com.

 

TapRooT® Around the World: Houston, Texas

November 13th, 2017 by

We had a great public course in Houston, Texas recently at the Four Points by the Sheraton which is a short walk from fabulous CityCentre. We have two more public courses coming up in Houston. Enjoy fabulous dining options, shopping and a little fun at Bowl & Barrel or Studio Movie Grill at CityCentre and advance your career with root cause analysis training.  Pappasito’s and Pappadeaux’s Seafood are also just a short walk away from the hotel but you can schedule the shuttle at Four Points to take you there if it’s raining.

If you enjoy getting out of your hotel room after a course day and having lots of options for the evening, we have another 2-Day TapRooT® Root Cause Analysis training planned at that location on January 18.  We also have a couple seats open in our 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training on December 11.

It’s definitely one of my favorite public course training locations!

Where is the nearest TapRooT® Training?

November 7th, 2017 by

Iraq

We hold public TapRooT® Courses all over the world. See our upcoming courses at:

http://www.taproot.com/store/Courses/

If you have 10 or more people to train, you could probably save money by having an on-site course for your folks. Get a quote by CLICKING HERE.

Italy

TapRooT® Around the World: Bogota, Colombia

November 3rd, 2017 by

Thank you, Diana Munevar, for these awesome training photos of 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training in Bogota, Colombia.

 

 

 

 

 

 

 

Get in the Picture!

Register for one of our upcoming 5-day Advanced Root Cause Analysis Team Leader Trainings!

November 13: Brisbane, Australia

November 13: New Orleans

November 27: Johannesburg, South Africa

December 4: Edmonton, AB

December 11: Houston Texas

TapRooT® Around the World: Louisiana

November 3rd, 2017 by

Thanks to Tommy Garnett for sending in these photos of the good folks at Marathon working hard in Garyville, LA.

Interested in bringing TapRooT® to your company for training? Inquire here.

Interested in sending your team to a TapRooT® course? Check our course schedule here.

 

TapRooT® Around the World: China

November 2nd, 2017 by

TapRooT® was in China recently for an onsite course with the good people of Husky Oil. Thanks to Karl Berendt for these awesome photos!

Interested in bringing TapRooT® to your company for training? Inquire here.

Interested in sending your team to a TapRooT® course? Check our course schedule here.

TapRooT® Around the World: Christchurch, New Zealand

November 2nd, 2017 by

Thanks to Karl Berendt for these course photos from a recent public course in New Zealand! Great looking group!

 

 

 


 

Get in the picture! Register today for an upcoming course!

2-Day TapRooT® Root Cause Analysis Training

November 16 – Calgary, AB Canada

November 16 – Singapore, Singapore

November 20 – Toronto, Canada

November 21 – Adealaide, Australia

November 29 – Nashville, TN

December 4 – Las Vegas, NV

December 14 – Perth, Australia

Finish strong! Register for 5-day Advanced Root Cause Analysis Team Leader Training

October 31st, 2017 by

What do people say about our 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training?

“Excellent material. Motivated me to go back and make sure preparations are put into place.” ~ R. Shank

“TapRooT® has already proven very useful to our organization but the 5-day gives us the extra depth to make it better.” – J. Spraul

“Perfect combination of class material and exercises / practice.” ~ J. Stiles

What are you waiting for? Finish the year on a strong note and go into the New Year with new skills! Register for one of our upcoming 5-day Advanced Root Cause Analysis Team Leader Trainings!

November 13: Brisbane, Australia

November 13: New Orleans

November 27: Johannesburg, South Africa

December 4: Edmonton, AB

December 11: Houston Texas

TapRooT® Road Trip!

October 25th, 2017 by

Travel is one of the most rewarding things you can do in life but it gets expensive and hard to fit in the schedule sometimes. Why not take an opportunity to increase your skills and travel to a new destination? Just don’t hole up in your hotel room eating, working and watching TV after you get there. Get out and see a little of what our featured cities have to offer. Click the image below to learn about our upcoming host cities.

 

Click image to view featured courses.

 

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Shaun BakerShaun Baker

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