Dave Janney and I were in New Orleans recently for 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training. What did our course attendees have to say? Check it out!
“I learned how to separate the ‘noise’ in an investigation from the facts.” ~ T. Choate
“The benefits are truly endless, and there is no one specific aspect I could point out that captures my thoughts. On the other hand, one benefit that stands out is “consistency” based on the supporting elements of the Root Cause Tree. Too often I find subjectivity based on one’s ability to add to or take away from content of tool kits simply to derive their own outcomes. TapRooT® invokes a method, a proven method at that, which ensure that consistent method and measures are used in every cause.” ~ J. McCartney
“All of the exercises were a benefit but it was especially helpful to relate the learned skills to a project specific to my organization.” ~ P. Hoewischer
Register today! Choose a five day course here: http://www.taproot.com/store/5-Day-Courses/
Miss your chance to take a TapRooT® course in Houston? Don’t worry. We’ll be in Galveston February 9-10 for a TapRooT® 2-Day Essentials Incident Investigation and Root Cause Analysis course. Not only will you get to enjoy the beautiful city of Galveston and the beaches, you’ll get the root cause analysis training you need. Make the most of your time and resources by improving your investigations with our help!
Things to do while you’re there:
Strand District: For all of you history buffs who enjoy stepping back in time. Beautiful and informative.
Galveston Island State Park: Take a side trip to the beaches that not all tourists know about.
Farley Girls: Good ole Southern comfort food with a Texas twist.
Gaido’s: You can’t go to a seaside city and not have seafood! The fan-favorite is usually a good choice.
Are you sending people to our Public TapRooT® Training?
Or are you having a TapRooT® Course at your site?
And arranging TapRooT® Training at one or more of your facilities around the world?
If you want to choose your dates, now is the time to get your onsite courses scheduled.
And if you want to choose a particular public course, now is the time to get your folks registered!
Happy New Year everybody.
We’ve scheduled our new course specifically designed for auditors on May 4-5 in Charlotte, NC.
We have always taught auditing in our courses but we wanted a course that auditors could attend to learn the Essential TapRooT® techniques.
All attendees get a copy of the newly released book, TapRooT® Root Cause Analysis for Audits and Proactive Performance Improvement as well as a Root Cause Tree®, Root Cause Tree® Dictionary, and Corrective Action Helper®.
I hope to see you there! For more information and to register, please go HERE
Did you make your New Year’s resolutions? Your ideas to improve your performance next year?
In many companies, you are expected to have plans to improve performance. Better production performance, quality, equipment reliability, safety, process safety, and financial performance are all expected parts of the normal year-to-year improvement process. If you are leading any of these improvement efforts, you better have a plan.
What if you could do something to both improve your personal performance and your company’s performance? Would that be interesting?
Plan to attend a TapRooT® Root Cause Analysis Course!
What are you waiting for? TapRooT® Root Cause Analysis is proven by leading companies around the world to help them find and fix the root causes of performance problems. And the TapRooT® System can be used proactively to stop problems before major incidents happen. This can lead to improved financial performance in addition to improved safety, quality, equipment reliability, and production performance.
But beyond that, you will be adding an advanced skill to your toolbox that you can use for the rest of your career. Think of it as a magic problem-solving wand that you can use to astound others by the improvement initiatives you will lead. This can lead to promotions and personal financial gain. Sounds like a great personal improvement program.
Now is the time to make your plans for 2017. Get your courses scheduled. Get ready to make your skills better and your company a better place to work.
A great 2-Day TapRooT® course in Ecuador at AGUIP!
TapRooT® course in Colombia recently had a great group!
For more information on our TapRooT® courses, click here.
SHP reported that a worker at the Carlsberg brewery died and 22 others were injured by a cooling system ammonia leak.
Are you using advanced root cause analysis to investigate near-misses and stop major accidents? Major accidents can be avoided. That’s a lesson that all facilities with hazards should learn. For current advanced root cause analysis public courses being held around the world, see:
TapRooT® can be used for both low to medium risk incidents (including near-misses) and major accidents. For people who will normally be investigating low risk incidents, the 2-Day TapRooT® Root Cause Analysis Course is recommended.
For people who will investigate all types of incidents including near-misses and incidents with major consequences (or a potential for major consequences), we recommend the 5-Day Advanced Team Leader Training.
Don’t wait! If you have attended TapRooT® Training, get signed up today!
TapRooT® is going to Houston December 12-15 for a 5-Day Advanced Root Cause Analysis and Team Leader Training course. You can learn how to optimize your investigations and enjoy a city with a big personality. Houston lives up to the western character that we all know and love about Texas, but that’s not all it is. You’ll find cuisine of all kinds, sophisticated downtown shops and a wide variety of industrial powerhouses. Visit and see for yourself!
Register for the 5-Day TapRooT® course here.
Things to do:
Oxheart: This is a crowd favorite for classic American food with a twist.
Hugo’s: When you’re in Texas, you have to have Mexican food! Give Hugo’s a try and you won’t be disappointed.
Saint Arnold Brewery: Learn how this local craft brewery makes their beer and give it a try for a great afternoon.
Market Square Park: Historical area, modern feel, heart of downtown. Enjoy a stroll and learn more about Houston!
See all the 2017 TapRooT® course locations here.
Inquire about an onsite course here.
I’ve seen a strange phenomenon. People who say they want to improve performance but they don’t want to change the way they do work. I’ve heard people say:
“If people would just try harder, be more careful, or be more alert, the problems would go away.”
This implies bad people (careless, lazy, and/or dullards) are the issues.
Have you ever met one of these people? Do you work in an organization that thinks this way?
I once had a safety manager at a refinery tell me:
“At our refinery, 5% of the people account for 95% of the lost time injuries.”
He was implying that those 5% were bad people. My thought was, of course … you can’t injure everybody no matter how hard you try.
Are you ready to implement positive changes to improve human performance and equipment reliability? Then you should try the TapRooT® Root Cause Analysis System to find ways to improve that you may not have considered.
TapRooT® helps people go beyond their current knowledge and find human performance and equipment reliability best practices that can improve process reliability.
Attend either the 2-Day TapRooT® Root Cause Analysis Training or the 5-Day TapRooT® Root Cause Analysis Team Leader Training to learn a new way to effectively fix problems.
And don’t worry about trying something new. Our courses are guaranteed!
Attend our training, go back to work, and use what you have learned to analyze accidents,
incidents, near-misses, equipment failures, operating issues, or quality problems.
If you don’t find root causes that you previously would have overlooked and
if you and your management don’t agree that the corrective actions that you recommend
are much more effective, just return your course materials/software and
we will refund the entire course fee.
That’s a strong guarantee because we know that TapRooT® will work for your company.
For more information about TapRooT®, watch the video at:
Can you guess how many languages are spoken in Toronto? 140! That’s an unbelievable amount. This fun fact makes Toronto quite the multi-cultural city, but it’s more than that. It’s also an active, friendly and beautiful city. People who come visit can expect nice weather and delicious food. You will discover its greatness and never get bored.
Did you also know that TapRooT® with a 2-Day Incident Investigation & Root Cause Analysis public course on November 21-22. Join us!
Some things to try:
Lee’s: Some of the best Asian fusion cuisine you’ll ever have.
Allen’s: A mix of traditional Irish pub food with various ethnic flavors. It’s a crowd favorite.
George Restaurant: Award-winning French dishes that will not disappoint.
St. Lawrence Market: A fun, fast paced market filled with handmade goods at great prices.
Niagara Falls: This famous attraction isn’t far from Toronto, and there are day trips offered at great deals.
CN Tower: It’s like the Empire State Building of Toronto. Great views, great fun.
REGISTER for this course today.
Above is the start of an OSHA/EPA Fact Sheet titled: “The Importance of Root Cause Analysis During Incident Investigation.”
OSHA and EPA want companies to go beyond fixing immediate cause (which may eliminate a symptom of a problem) and instead, find and fix the root causes of the problems (the systemic/underlying causes). This is especially important for process safety incidents.
The fact Sheet explains some of the basic of root cause analysis and suggests several tools for root cause analysis.
UNFORTUNATELY, many of the tools suggested by the fact sheet are not really suited to finding and fixing the real root causes of process safety incidents. They don’t help the investigator (or the investigative team) go beyond their current knowledge. Thus, the suggested techniques produce the same ineffective investigations that we have all seen before.
Would you like to learn more about advanced root cause analysis that will help your investigators learn to go beyond their current investigative methods and beyond their current knowledge to discover the real root causes of equipment reliability and human performance related incidents? These are techniques that have been proven to be effective by leading companies around the world.
Yes? Then see: http://www.taproot.com/products-services/about-taproot
And choose one of our upcoming public TapRooT® Courses to learn more about the TapRooT® Root Cause Analysis System. See:
Equipment problems can be difficult, but fixing them is vital for safety in the workplace and efficiency in production. Where do you start? Find the root cause of the failure. But how? Come to a TapRooT® Equifactor® public course to learn how to find that root cause, develop effective solutions and implement them successfully. Our systematic process is reliable, and your equipment should be, too.
Well, good news! TapRooT® is offering this course in Houston on November 3. You can learn how to optimize your equipment and enjoy a city with a big personality. Houston lives up to the western character that many assume they’ll find, but that’s not all it is. You’ll find cuisine of all kinds, sophisticated downtown shops and industrial powerhouses of all kinds. Visit and see for yourself!
Denver is a city of change and forward-thinking growth. Through the years, it has managed to keep it’s iconic midwestern, adventurous feel, while also adding a whole slew of new characteristics. This city is vibrant and well-rounded, you won’t be disappointed! Come check it out with TapRooT® November 3-4 for a 2-Day Incident Investigation public course to get the essential root cause analysis training you need to improve performance.
Things to do and eat:
Root Down: This “field to farm” unique Denver restaurant is a crowd favorite.
Sweet Action Ice Cream: Everyone loves classic chocolate & vanilla, but this local parlor creates flavors all its own.
Denver Art Museum: What better way to learn about Colorado’s Native American history and culture?
Confluence Park: A beautiful park to see the nature-side of Denver through trails, kayaking or tubing.
TapRooT® recently traveled to Shanghai, China to train professionals at Dupont.
We can’t wait to head to St. John’s, Newfoundland for our 5-Day Advanced Root Cause Analysis and Team Leader Training course November 14-18. Not only will you improve your root cause analysis techniques and bring home valuable knowledge to your company, but you’ll also get the chance to visit this beautiful, historic city. St. John’s is considered to be the oldest English-founded city in North America. It’s English culture, beautiful harbour and colorful architecture gives it a distinct & unique personality.
RocketFood: This quaint bakery and fresh food cafe has been recognized on the Food Network and several international magazines. It must be delicious!
Raymond’s: If you’re interested in a more gourmet, upscale restaurant then Raymond’s is for you.
ONE11 Chophouse: A great steak isn’t all this highly-rated chophouse has to offer. The warm, fine dining experience is one of the best around.
Newman Wine Vaults: Enjoy a variety of fresh wine at one of Newman’s Wine Vaults.
East Coast Trail: Would you consider yourself an outdoor enthusiast? Take a hike on the East Coast Trail and see views of St. John’s that you can’t see anywhere else.
Commissariat House: Experience the 19th Century British power struggle through a well-done interactive exhibit at the Commissariat House.
Interested in other TapRooT® Public Courses around the world? Click here.
Interested in an Onsite Course for your teams? Click here.
TapRooT® is coming to Montreal! Our essential 2-Day TapRooT® Root Cause Analysis public course will be offered October 24-25. In this course, you’ll learn how our robust system will improve every step of your investigations.
Montreal prides itself on preserving their old Europe feel within such a large, contemporary city. Buildings such as Basilique Notre Dame and Stade Olympique are within close proximity to each other, but they couldn’t be more different in architectural design. Join TapRooT® in October and find many other examples of such diverse and unique design.
Le Robin Square: A fun twist on classic favorites like hotdogs, BLTs and french fries.
Damas Restaurant: Middle Eastern food is a delicacy that Montreal chefs have mastered and shared within North American cultures.
Breizh Cafe: Enjoy a cozy cup of fresh coffee along with a variety of homemade desserts and crepes, a traditional French favorite.
Notre-Dame Basilica: This historical monument is a treasure in Montreal that any tourist would appreciate.
Whiskey Café: Walk back in time to this 1930’s themed bar filled with whiskey, wine & cigars galore.
Montreal Museum of Fine Art: Filled with Contemporary art, graphic design, Canadian artists, and many more, this art museum is for any art enthusiast.
Ready to REGISTER NOW? Follow this link to our registration page.
Complex. A word often used to describe a cultural sensation like the city of Hong Kong. The history of Hong Kong dates back almost 40,000 years in the region of Chep Lap Kok, and it has grown intensely ever since. If you’re not familiar with the atmosphere that thrives here, just imagine wonderfully colorful, rare birds, lush nature, a famously diverse culinary scene, street markets, lavish malls, villages on the countryside and a city center like none other. It’s one of a kind.
TapRooT® will be in this vibrant city October 10-11 for a TapRooT® 2-Day Root Cause Analysis public course. Join us for a trip of a lifetime and a chance to boost your career with the best root cause analysis and investigation training.
Here are just a few of the best things to do and eat in Hong Kong:
Lung King Heen: A very highly rated, impeccable Cantonese restaurant in the heart of the city.
AMMO: A little nervous about traditional Chinese food? Try Mediterranean from the famous Hong Kong harbour.
Victoria Peak: Take a train or bus up 552m to get the best view in the city.
Mong Kok Markets: Street markets are for finding unique, bespoke, specialty items. Even if you don’t buy anything, this is an adventure worth taking.