Are you planning to join TapRooT® in Monterrey, Mexico for a 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training (Spanish) on August 21, 2017?
Monterrey is one of the largest cities in Mexico, and is home to many important industries and businesses such as CEMEX and Mercedez-Benz Mexico. Not only is it an industrial hub, it’s filled with culture and beauty, as well. This city is surrounded by the Sierra Madre Oriental mountains which have public trails and canyons for anyone to admire the natural beauty that Monterrey has to offer. We still have a few spots left, you won’t want to miss this opportunity to travel and gain knowledge to benefit your company.
El Gaucho: This warm, friendly restaurant offers classic Mexican cuisine that can cater to all pallets.
Sante Fe: In the mood for a little fine dining? Sante Fe offers all the best gourmet dishes, wines and desserts.
Bread Panaderos: Everyone loves a fresh bread bakery that also serves freshly ground coffee. Order a snack or a whole loaf to take home with you.
Horno 3: A museum of technological history, innovations and interactive exhibits must be interesting. Check out this museo del acero to find out for yourself.
Parque Fundidora: This large municipal park is always hosting activities for all ages and is a great place for site seeing the beautiful city.
Planetario Alfa: Museums and an IMAX Theater all in one. Take a tour through Mexican history or watch the latest educational movie in the state of the art IMAX Theater.
REGISTRATION, click here.
For more information regarding our other Public Courses, click here.
Here are some recent photos from our class in Krakow, Poland.
If you are attending the conference, please stop by the TapRooT® Booth (#213) and say hello. Chris Vallee, Per Ohstrom, and I will be there.
The first 500 visitors will receive a special gift, the world’s fastest root cause analysis tool!
Bring a business card and enter the drawing for cool TapRooT® stuff during the Tuesday exhibit hall extravaganza.
Want to see the new TapRooT® VI 6.2.0 software? Come by on Tuesday from 09:00-1:30 and we’ll be happy to walk through a quality example for you.
See you then!
TapRooT® Instructor and Non-Verbal Communication Expert, Barb Phillips, explains how to interpret common body language cues with an example investigative interview. Watch here for some investigative interviewing tips!
Want to know more? Take a TapRooT® Effective Interviewing and Evidence Collection course.
One of our instructors down under, Peter Berkholz, sent me a class picture from the course he taught this week in Melbourne, AU. Looks like a great group!
Interested in holding an onsite course at your company (for 10 or more people)? Please contact us at firstname.lastname@example.org for more information.
Another great TapRooT® root cause analysis course in Bogota a couple of weeks ago!
Have you ever performed an audit and got frustrated when you found the same issues as the last audit? I feel your pain….we all have. Why does this happen so much? Because most companies audit programs look a little like this:
Q: What is missing from this picture?
A: Root Cause Analysis, of course!!
Many companies actually have good programs for FINDING problems without having a good program for FIXING problems. If you want problems fixed, root cause analysis has to be part of it. So on the road to improvement, take a DETOUR to Root Cause Land!
For your program to be effective, it should look more like this:
The best way to do root cause analysis on audits? TapRooT®.
We have a new course, TapRooT® for Audits, that we will be holding in Charlotte, NC on May 4-5. Why not join us? For more information and to register, click HERE
We’re excited to announce our upcoming 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training, Aberdeen, Scotland, May 22 – 26, 2017.
We know you will appreciate our NEW course materials including new books, updated training and cloud-based software.
Learn essential to advanced TapRooT® Techniques
and how to use the TapRooT® Software.
TapRooT® is not just a root cause analysis system but is a complete investigation process that helps investigators collect the information they need to find root causes.
You’ll love our exclusive software to streamline and organize your investigations for powerful results. Advance your career and make your life easier with full advanced human performance and equipment troubleshooting technology at your fingertips.
If you want better corrective actions, take this course. ~ C. Hockenbury
Upon completion of the course, attendees will receive a certificate of completion and a 90-Day Subscription to TapRooT® VI, the online software service.
CLICK HERE to register today!
Dan Verlinde, Angie Comer and I enjoyed meeting and working with course attendees in Nashville, Tennessee last week. They were dedicated professionals and a great group of humans!
We’ve scheduled our new course specifically designed for auditors on May 4-5 in Charlotte, NC.
We have always taught auditing in our courses but we wanted a course that auditors could attend to learn the Essential TapRooT® techniques.
All attendees get a copy of the newly released book, TapRooT® Root Cause Analysis for Audits and Proactive Performance Improvement as well as a Root Cause Tree®, Root Cause Tree® Dictionary, and Corrective Action Helper®.
I hope to see you there! For more information and to register, please go HERE
Another successful TapRooT® training course in the books!
Dave Janney and I were in New Orleans recently for 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training. What did our course attendees have to say? Check it out!
“I learned how to separate the ‘noise’ in an investigation from the facts.” ~ T. Choate
“The benefits are truly endless, and there is no one specific aspect I could point out that captures my thoughts. On the other hand, one benefit that stands out is “consistency” based on the supporting elements of the Root Cause Tree. Too often I find subjectivity based on one’s ability to add to or take away from content of tool kits simply to derive their own outcomes. TapRooT® invokes a method, a proven method at that, which ensure that consistent method and measures are used in every cause.” ~ J. McCartney
“All of the exercises were a benefit but it was especially helpful to relate the learned skills to a project specific to my organization.” ~ P. Hoewischer
Register today! Choose a five day course here: http://www.taproot.com/store/5-Day-Courses/
Miss your chance to take a TapRooT® course in Houston? Don’t worry. We’ll be in Galveston February 9-10 for a TapRooT® 2-Day Essentials Incident Investigation and Root Cause Analysis course. Not only will you get to enjoy the beautiful city of Galveston and the beaches, you’ll get the root cause analysis training you need. Make the most of your time and resources by improving your investigations with our help!
Things to do while you’re there:
Strand District: For all of you history buffs who enjoy stepping back in time. Beautiful and informative.
Galveston Island State Park: Take a side trip to the beaches that not all tourists know about.
Farley Girls: Good ole Southern comfort food with a Texas twist.
Gaido’s: You can’t go to a seaside city and not have seafood! The fan-favorite is usually a good choice.
Are you sending people to our Public TapRooT® Training?
Or are you having a TapRooT® Course at your site?
And arranging TapRooT® Training at one or more of your facilities around the world?
If you want to choose your dates, now is the time to get your onsite courses scheduled.
And if you want to choose a particular public course, now is the time to get your folks registered!
Did you make your New Year’s resolutions? Your ideas to improve your performance next year?
In many companies, you are expected to have plans to improve performance. Better production performance, quality, equipment reliability, safety, process safety, and financial performance are all expected parts of the normal year-to-year improvement process. If you are leading any of these improvement efforts, you better have a plan.
What if you could do something to both improve your personal performance and your company’s performance? Would that be interesting?
Plan to attend a TapRooT® Root Cause Analysis Course!
What are you waiting for? TapRooT® Root Cause Analysis is proven by leading companies around the world to help them find and fix the root causes of performance problems. And the TapRooT® System can be used proactively to stop problems before major incidents happen. This can lead to improved financial performance in addition to improved safety, quality, equipment reliability, and production performance.
But beyond that, you will be adding an advanced skill to your toolbox that you can use for the rest of your career. Think of it as a magic problem-solving wand that you can use to astound others by the improvement initiatives you will lead. This can lead to promotions and personal financial gain. Sounds like a great personal improvement program.
Now is the time to make your plans for 2017. Get your courses scheduled. Get ready to make your skills better and your company a better place to work.
A great 2-Day TapRooT® course in Ecuador at AGUIP!
TapRooT® course in Colombia recently had a great group!
For more information on our TapRooT® courses, click here.
SHP reported that a worker at the Carlsberg brewery died and 22 others were injured by a cooling system ammonia leak.
Are you using advanced root cause analysis to investigate near-misses and stop major accidents? Major accidents can be avoided. That’s a lesson that all facilities with hazards should learn. For current advanced root cause analysis public courses being held around the world, see:
TapRooT® can be used for both low to medium risk incidents (including near-misses) and major accidents. For people who will normally be investigating low risk incidents, the 2-Day TapRooT® Root Cause Analysis Course is recommended.
For people who will investigate all types of incidents including near-misses and incidents with major consequences (or a potential for major consequences), we recommend the 5-Day Advanced Team Leader Training.
Don’t wait! If you have attended TapRooT® Training, get signed up today!
TapRooT® is going to Houston December 12-15 for a 5-Day Advanced Root Cause Analysis and Team Leader Training course. You can learn how to optimize your investigations and enjoy a city with a big personality. Houston lives up to the western character that we all know and love about Texas, but that’s not all it is. You’ll find cuisine of all kinds, sophisticated downtown shops and a wide variety of industrial powerhouses. Visit and see for yourself!
Register for the 5-Day TapRooT® course here.
Things to do:
Oxheart: This is a crowd favorite for classic American food with a twist.
Hugo’s: When you’re in Texas, you have to have Mexican food! Give Hugo’s a try and you won’t be disappointed.
Saint Arnold Brewery: Learn how this local craft brewery makes their beer and give it a try for a great afternoon.
Market Square Park: Historical area, modern feel, heart of downtown. Enjoy a stroll and learn more about Houston!
See all the 2017 TapRooT® course locations here.
Inquire about an onsite course here.
I’ve seen a strange phenomenon. People who say they want to improve performance but they don’t want to change the way they do work. I’ve heard people say:
“If people would just try harder, be more careful, or be more alert, the problems would go away.”
This implies bad people (careless, lazy, and/or dullards) are the issues.
Have you ever met one of these people? Do you work in an organization that thinks this way?
I once had a safety manager at a refinery tell me:
“At our refinery, 5% of the people account for 95% of the lost time injuries.”
He was implying that those 5% were bad people. My thought was, of course … you can’t injure everybody no matter how hard you try.
Are you ready to implement positive changes to improve human performance and equipment reliability? Then you should try the TapRooT® Root Cause Analysis System to find ways to improve that you may not have considered.
TapRooT® helps people go beyond their current knowledge and find human performance and equipment reliability best practices that can improve process reliability.
Attend either the 2-Day TapRooT® Root Cause Analysis Training or the 5-Day TapRooT® Root Cause Analysis Team Leader Training to learn a new way to effectively fix problems.
And don’t worry about trying something new. Our courses are guaranteed!
Attend our training, go back to work, and use what you have learned to analyze accidents,
incidents, near-misses, equipment failures, operating issues, or quality problems.
If you don’t find root causes that you previously would have overlooked and
if you and your management don’t agree that the corrective actions that you recommend
are much more effective, just return your course materials/software and
we will refund the entire course fee.
That’s a strong guarantee because we know that TapRooT® will work for your company.
For more information about TapRooT®, watch the video at: