Category: Courses

Avoid Big Problems By Paying Attention to the Small Stuff

May 16th, 2018 by

Almost every manager has been told not to micro-manage their direct reports. So the advice above:

Avoid Big Problems By Paying Attention to the Small Stuff

may sound counter-intuitive.

Perhaps this quote from Admiral Rickover, leader of the most successful organization to implement process safety and organizational excellence, might make the concept clearer:

The Devil is in the details, but so is salvation.

When you talk to senior managers who existed through a major accident (the type that gets bad national press and results in a management shakeup), they never saw it coming.

A Senior VP at a utility told me:

It was like I was walking along on a bright sunny day and
the next thing I knew, I was at the bottom of a deep dark hole.

They never saw the accident coming. But they should have. And they should have prevented it. But HOW?

I have never seen a major accident that wasn’t preceded by precursor incidents.

What is a precursor incident?

A precursor incident is an incident that has low to moderate consequences but could have been much worse if …

  • One of more Safeguards had failed
  • It was a bad day (you were unlucky)
  • You decided to cut costs just one more time and eliminated the hero that kept things from getting worse
  • The sequence had changed just a little (the problem occurred on night shift or other timing changed)

These type of incidents happen more often than people like to admit. Thus, they give management the opportunity to learn.

What is the response by most managers? Do they learn? NO. Why? Because the consequences of the little incidents are insignificant. Why waste valuable time, money, and resources investigating small consequence incidents. As one Plant Manager said:

If we investigated  every incident, we would do nothing but investigate incidents.

Therefore, a quick and dirty root cause analysis is performed (think 5-Whys) and some easy corrective actions that really don’t change things that are implemented.

The result? It looks like the problem goes away. Why? Because big accidents usually have multiple Safeguards and they seldom fail all at once. It’s sort of like James Reason’s Swiss Cheese Model…

SwissCheese copy

The holes move around and change size, but they don’t line up all the time. So, if you are lucky, you won’t be there when the accident happens. So, maybe the small incidents repeat but a big accident hasn’t happened (yet).

To prevent the accident, you need to learn from the small precursor incidents and fix the holes in the cheese or add additional Safeguards to prevent the major accidents. The way you do this is by applying advanced root cause analysis to precursor incidents. Learn from the small stuff to avoid the big stuff. To avoid:

  • Fatalities
  • Serious injuries
  • Major environmental releases
  • Serious customer quality complaints
  • Major process upsets and equipment failures
  • Major project cost overruns

Admiral Rickover’s seventh rule (of seven) was:

The organization and members thereof must have the ability
and willingness to learn from mistakes of the past.

And the mistakes he referred to were both major accidents (which didn’t occur in the Nuclear Navy when it came to reactor safety) and precursor incidents.

Are you ready to learn from precursor incidents to avoid major accidents? Then stop trying to take shortcuts to save time and effort when investigating minor incidents (low actual consequences) that could have been worse. Start applying advanced root cause analysis to precursor incidents.

The first thing you will learn is that identifying the correct answer once is a whole lot easier that finding the wrong answer many times.

The second thing you will learn is that when people start finding the real root causes of problems and do real root cause analysis frequently, they get much better at problem solving and performance improves quickly. The effort required is less than doing many poor investigations.

Overall you will learn that the process pay for itself when advanced root cause analysis is applied consistently. Why? Because the “little stuff” that isn’t being fixed is much more costly than you think.

How do you get started?

The fastest way is by sending some folks to the 2-Day TapRooT® Root Cause Analysis Course to learn to investigate precursor incidents.

The 2-Day Course is a great start. But some of your best problem solvers need to learn more. They need the skills necessary to coach others and to investigate significant incidents and major accidents. They need to attend the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training.

Once you have the process started, you can develop a plan to continually improve your improvement efforts. You organization will become willing to learn. You will prove how valuable these tools are and be willing to become best in class.

Rome wasn’t built in a day but you have to get started to see the progress you need to achieve. Start now and build on success.

Would you like to talk to one of our TapRooT® Experts to get even more ideas for improving your root cause analysis? Contact us by CLICKING HERE.

TapRooT® Around the World: Bogota, Colombia

May 15th, 2018 by

Many thanks to Diana Munevar for these TapRooT® training photos from a three-day TapRooT® training course led by Hernando Godoy and Piedad Colmenares in Bogota, Colombia! Looks like they are having fun and learning a lot!

Put yourself in this picture. Advance your career and your development through TapRooT® training!

We are global to meet your needs. Register today for a TapRooT® Training course and gain advantage, experience, and expertise from our professional instructors. Below is a sample of our upcoming courses.

July 16 – Auckland, New Zealand, 2-Day TapRooT® Root Cause Analysis Training

July 17 – Milwaukee, Wisconsin, 2-Day TapRooT® Root Cause Analysis Training

July 25 – Lake Tahoe, Nevada, 2-Day Root Cause Analysis Training

August 08 –  Sao Paulo, Brazil, 2-Day TapRooT® Root Cause Analysis Training

August 13 – Nashville, Tennessee, 2-Day TapRooT® Root Cause Analysis Training

August 27 – Monterrey, Mexico, 5-Day TapRooT® Advanced Root Cause Analysis Training

September 12 – Newcastle, Australia, 2-Day TapRooT® Root Cause Analysis Training

September 26 – Amsterdam, Netherlands, 2-Day TapRooT® Root Cause Analysis Training

October 14 – Dubai, UAE, 5-Day Advanced Root Cause Analysis Training

 If you’re interested in pursuing a TapRooT® course that is near you or for a specific date, look further via these two links:

2-Day TapRooT® Root Cause Analysis Training

5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Testimonial Tuesday

May 15th, 2018 by

TapRooT® is a world-class software system designed to help investigators solve every day hurtles. TapRooT® take the investigator beyond his or her knowledge to choose root causes that are “outside the box” of common root causes such as writing poor procedures or inadequate training. To learn more about our courses and what people have to say about them continue reading.

Here’s what clients had to say about our 2-Day course:

  • “This course met my expectations, will be back for a 5-Day training.” – Charles
  • “The Final Team Exercise was thought provoking and tied concepts learned all together.” – John
  • “RCA will be greatly improved.” – Huckeaberry

Interested in our 5-Day? Here’s what our clients had to say:

  • “I learned new ways to gather information, in line of questions.” – Davis
  • “I like the optimal tools especially CHAP®.” – Gias
  • “This is a powerful process, if it is followed through it will eliminate many preconceived thoughts.” – Kyle
  • “I liked the use of safeguard hierarchy. This can help me make “stronger” corrective actions after the investigation.” – Inger

We take your course evaluations seriously. Without them, we couldn’t continue to improve and grow as a company. So, thank you for your valuable feedback!

Looking for a course near you? Find a course location by clicking on the links below.

2-Day TapRooT® Root Cause Analysis Training
5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Learn TapRooT® in Denver

May 14th, 2018 by

Expand your skills in Denver!

In less than a week, you can learn how to conduct an investigation and develop effective Corrective Actions. A TapRooT® course is a career booster and can be a professional game changer for you.

From beginners to experts, TapRooT® is designed for learners at all levels. You will learn to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other types of problems. Techniques include: SnapCharT®, Root Cause Tree® & Corrective Action Helper® plus additional advanced topics such as CHAP, Human Engineering, Interviewing, Safeguard Analysis, and Proactive Improvement. Upon course completion, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Most importantly, you will have the advantage of professional training in your expertise and on your resume!

Attendees should bring safety incidents or quality issues from their workplace for a team exercise. These may be either written reports or, alternately, you may have knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a different problem.

We’ll gather and kick off the 5-Day TapRooT® Advanced Root Cause Analysis Training at the Westin Denver Downtown on June 11. You may want to make plans to explore your host city while you’re there.

Register here for the course.

Soak up Denver

Denver is packed with must-do thrills: Stand exactly one mile high on the west steps of the state capitol and see 200 mountains from its dome. Set your eyes on the world’s greatest collection of Native American art at an architectural wonder, the Denver Art Museum. Check out Old West history in a trendy downtown at Golden, Colorado’s first capital, where you can sip a beer while kayakers paddle by.

The Mile High City is a paradise for outdoor adventure and pro sports. The choices are wide-ranging: walking trails, urban hikes, parks, sporting events, and more Denver adventures.

Colorado’s landscape is awe-inspiring. Take Garden of the Gods in Colorado Springs, little more than a hour from Denver. You can go front range climbing, take a jeep or segway tour, or tour via bike or electric bike. If you’re a photography buff, this is a natural for you.

Go brewery touring and get a closeup taste of the culture Denver’s famous for.

Denver’s historic district, or Lower Downtown, is called LoDo. Amid 28 square blocks, you can enjoy excellent restaurants, live music, and fun brewpubs. Walk, sightsee, window shop in downtown Larimer Square among a vibrant district of Victorian buildings restored to hip shops and restaurants.

The creative community of Denver shows up in galleries, studios, and cultural attractions across seven art districts.

Visit Red Rock Canyon Park & Amphitheatre for hiking, walking, and biking trails, or dine at Red Rock’s Ship Rock Grille and admire the view.

Check out Union Station, a transportation hub, historic landmark, and cool space for noshing–such as Mercantile Dining & Provision–gathering, and shopping.

At El Taco De Mexico, 714 Santa Fe Dr., it’s all about being the authentic taqueria.

Try breakfast or lunch at Maria Empanada, a great bakery and cafe offering a taste of Argentina.

At the vintage-inspired ice cream shop Little Man, people line up around the block on 16th Street for homemade flavors like peach cobbler, oatmeal cookie, salted Oreo, and creme fraiche.

Discover more to explore from our Denver Pinterest board and begin planning your TapRooT® trip to Colorado today.

Career Opportunities for Candidates with TapRooT® Skills

May 14th, 2018 by

When you become TapRooT® trained, you can rely on your expertise to communicate how seriously you’ve taken your career development. Professional training and skill sets in investigation, problem-solving, and root cause analysis communicate competency to the potential employer across the desk from you. If you have invested yourself in TapRooT® training and skills, explore professional advancement through one of these global opportunities.

Patient Safety Analyst Nurse

Field Service Manager – Wireline & Perforating

HSEQ Manager

Chemical Manufacturing

Environment, Quality and Safety Coordinator –  Collections Division

HES Operations Specialist

Maintenance Manager

Reliability Engineer I

Manager – EHS/Quality

Associate-Senior Engineer Nuclear (Electrical) 

Safety & Health Specialist (Remote)

Patient Safety Program Coordinator

If you are not yet TapRooT® trained, becoming TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skill sets and training. Pursue your goals through these TapRooT® courses to advance your professional development.

Sao Paulo, Brazil, May 21, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Brisbane, Australia, May 22, 2018: 2-Day TapRooT® Root Cause Analysis Training

Cork, Ireland, May 23, 2018: 2-Day TapRooT® Root Cause Analysis Training

Pittsburgh, Pennsylvania, May 24, 2018: 2-Day TapRooT® Root Cause Analysis Training

Bogota, Colombia, May 28, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Perth, Australia, May 30, 2018: 2-Day TapRooT® Root Cause Analysis Training

Gatlinburg, Tennessee, June 4, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Aberdeen, Scotland, June 6, 2018: 2-Day TapRooT® Root Cause Analysis Training

Singapore, Singapore, June 11, 2018: 2-Day TapRooT® Root Cause Analysis Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139 or 865.357.0080.

Acquire TapRooT® Training in Aberdeen

May 11th, 2018 by

Meet us in Scotland for TapRooT® training!

Two days. That’s the amount of time it will take for you to learn how to conduct an investigation and develop effective Corrective Actions. A TapRooT® course is a career booster and can be a professional game changer for you.

From beginners to experts, TapRooT® Techniques are designed for everyone. You will learn to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other types of problems. Techniques learned include: SnapCharT®, Root Cause Tree®, & Corrective Action Helper®. Upon course completion, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Most importantly, you will have the advantage of professional training in your wheelhouse and on your resume!

Attendees should bring safety incidents or quality issues from their workplace for a team exercise. These may be either written reports or, alternately, you may have knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a different problem.

We’ll meet and begin the 2-Day TapRooT® Root Cause Analysis Training at the Holiday Inn Aberdeen, West, on June 6. Register here for the course and count on seeing a bit of your host city while you’re there.

Experience Aberdeen, the Granite City
Aberdeen’s rich history began as two separate towns on the North Sea. Along the Don River were Old Aberdeen and the cathedral and university; New Aberdeen, on the Dee River, was the hub for trading and the fishing village. Today, Aberdeen is Britain’s largest granite-exporting industry and the chief seaport of northern Scotland. Stop in at Aberdeen Maritime Museum on Shiprow, overlooking the busy harbor. Learn about the city’s legendary relationship with the sea through collections spanning shipbuilding, fast sailing ships, fishing, and port history. The museum is the UK’s sole location with displays on the North Sea’s gas and oil industry. Catch more seafaring history at Fooddee (pronounced “FIT-ee” locally), an old fishing village straight from a postcard. You may see dolphins leaping up at the harbor mouth!

Aberdeen and Aberdeenshire make up part of Scotland’s castle country, as in more than 300 castles. Listen to the sound of the traditional Scots language, a local Doric, while you’re drinking up the atmosphere here. Play a round of golf at Royal Aberdeen Golf Club, founded in 1780, while you take in North Sea coastal views. Enjoy the rugged cliffs and sandy bays at St. Cyrus National Nature Reserve, or explore mountains, lochs, wildlife, and distilleries at Cairngorms National Park.

History and architecture
Get to know a bit of Aberdeen history beginning with St. Machar’s Cathedral, (1424) and Provost Skene’s House (c. 1545). Visit the Union Street parish church of St. Nicholas, divided into two parts: the West Church (built in 1755) is separate from the East Church (built in 1838), divided by the original 13th-century transept and 19th-century steeple. Compare two medieval bridges, the Brig o’ Balgownie (1320), which spans the Don, and the Old Bridge of Dee (1527). You’ll notice a mix of styles, from the Neoclassical-style Music Hall (1822) to Broad Street’s Marischal College (1844), the latter said to be the largest granite building in the world. Founded in 1845, King’s College, now the University of Aberdeen and home of five Nobel Laureates, is known for its famous crown spire and Renaissance style.

Fun fact: Yes, the jaw-dropping architecture is gray granite and there’s a lot of it. Look closely and you’ll see the buildings take on a silver sparkle in sunlight due to their high mica content.

Eateries and entertainment
Books & Beans, 22 Belmont St: Coffee + WiFi

Foodstory, 13-15 Thistle St: Soups, salads, scones, lasagna, great coffee, and fun folks

The Lemon Tree, 5 West North St: Cool beverages and music

The Sanddollar Cafe & Bistro, 2 Beach Esplanade: Delicious dinners, ample wine list, and jazz nights

Ross Bakery, 44 Chapel St: Pies, breads and scones, burgers and sandwiches, cakes

Moonfish, 9 Correction Wynd: Modern British cuisine, generous gin list, set amid medieval streets of Aberdeen’s merchant quarter with views of the 12th-century St. Nicholas church

Maggie’s Grill, 242 Holburn Street:  Angus steaks; locally sourced hickory-smoked pulled pork; pastrami; locally sourced cheeses, vegetables, breads, beer, and coffee; all served with the motto,“Field to fork and made with soul!”

The Silver Darling, North Pier, Pocra Quay: Dine with panoramic views of the water.  Here’s a sample of the scrumptious fare: brown crab, prawns and pan-fried sea trout with carrot & cardamom purée

Almondine, 39 – 43 Thistle Street: Macarons of every description, afternoon tea, and a French bakery

Discover more of Scotland to explore from our Aberdeen Pinterest page and begin planning your TapRooT® trip to Aberdeen today.

High road or low road, we hope to see you in Scotland!

TapRooT® Around the World: Houston

May 11th, 2018 by

Last day of our 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training in Houston, Texas. Heidi Reed and I are looking forward to seeing our course attendees’ final presentations. It’s been an awesome week! Click here and get in the picture.

 

Come learn with us in Cape Town!

May 7th, 2018 by

Broaden your horizons and enhance your career in Cape Town!

Mark your calendar and pack your bag to join us in Cape Town for a TapRooT® training course sure to change the way you think about solving problems. In just 5 days, you’ll learn TapRooT® to find and fix the root causes of incidents, accidents, quality problems, precursors, operational errors, hospital sentinel events and other types of problems. Techniques include: SnapCharT®, Root Cause Tree® & Corrective Action Helper® plus additional advanced topics such as CHAP, Human Engineering, Interviewing, Safeguard Analysis and Proactive Improvement.

Whether you’re a TapRooT® expert or a beginner, there is always something new and exciting to learn at our 5-Day course. Once you’ve completed the course, you will receive a training certificate and a 90-day subscription to TapRooT® VI. Be sure to bring a safety incident or quality issue when you attend the course. The reports may be a written report, or you have extensive knowledge of an incident without a written report. We will divide into teams of 2-4 people, with each team analyzing a different problem.

Experience Cape Town
Start your exploration with a early morning trek up Table Mountain and take in panoramic views of the city. Ascend the mountain by hiking or via cable car. You’ll be atop one of the New Seven Wonders of the World!

Cape Town is brimming with adventure, culture, and culinary arts. The original city of South Africa, Cape Town was established in 1652 as a refueling station for ships sailing the Spice Route. As it gave birth to civilization, the city is called “the Mother City” by locals and travelers.

If peacefulness, beauty, recreation, nature, and bird-watching are high on your list, jog, hike, or picnic at Kirstenbosch National Botanical Garden or Green Point Park. Cycle, fish, swim or get into water sports at a beach or nature reserve such as West Coast National Park. Find more gardens and parks here.

From aboard a Ceres Rail Company steam train, glimpse the picturesque Ceres Valley landscape.

Visit St. George’s Cathedral, referred to as the “People’s Cathedral” for its role in the resistance against apartheid. The cathedral was designed by Sir Herbert Baker and is the oldest cathedral in Southern Africa and mother church of the Anglican Diocese of Cape Town.

Take a 30-minute walk through Silvermine Nature Reserve and take in the hidden waterfall in the reserve’s southeastern area. Or immerse yourself in a 90-minute city walk through some of Cape Town’s most noted historic culture: Two free walking tours,  the Historic City Tour and the Vibrant Bo-Kaap Tour, start at the City Sightseeing ticket office at 81 Long Street (stop 5, look for the bright red umbrellas).

Shop, dine at, and stroll the V&A (Victoria & Albert) Waterfront; check out the iconic Old Clock Tower while you’re there.

 

Cape Town Eateries

Venture to Long Street’s Royal Eatery for a burger you likely will not soon forget. Select among 50 gourmet burgers, or go for  pizza or vegetarian  in this casual, colorful restaurant.

Relax in the laid-back vibe of Black Sheep Restaurant and feast on honest, uncomplicated, good food made with the best local ingredients.

Relish lunchtime in a Cape Dutch National Monument situated on a lagoon in West Coast National Park. Indulge in local flavors—a blend of Portuguese, Dutch, Norwegian, Italian, and Malay influences—translated through savory, traditional dishes at Geelbek Restaurant.

While you’re at the V&A Waterfront, Balducci’s great vibe and generous wine list accent its great offerings—from steak to pizza and sushi to pasta.

Check out more deliciousness in Cape Town here.

Plot your sightseeing with help from our Cape Town Pinterest board.

Register for the 5-day course in Cape Town here.

Career Opportunities for Candidates with TapRooT® Skills

May 7th, 2018 by

If you’re TapRooT® trained, rely on your expertise to speak volumes about how seriously you’ve taken your career development. Professional training and skill sets in investigation, problem-solving, and root cause analysis will communicate competency to the potential employer across the desk from you. If you have TapRooT® training and skills, step into a new career through one of these global opportunities.

Senior Process Engineer

Reliability Engineer

Patient Safety Program Coordinator

Environmental Safety & Health Manager

HES Operations Specialist 

Patient Safety Assistant Coordinator (PSAC)

PipelineRisk/Integrity Engineer

Senior Process Engineer

Safety Manager

If you are not yet TapRooT® trained, becoming TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skill sets and training. Pursue your goals through these TapRooT® courses to advance your professional development.

Cape Town, South Africa, May 14, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Sao Paulo, Brazil, May 21, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Brisbane, Australia, May 22, 2018: 2-Day TapRooT® Root Cause Analysis Training

Cork, Ireland, May 23, 2018: 2-Day TapRooT® Root Cause Analysis Training

Pittsburgh, Pennsylvania, May 24, 2018: 2-Day TapRooT® Root Cause Analysis Training

Bogota, Colombia, May 28, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Perth, Australia, May 30, 2018: 2-Day TapRooT® Root Cause Analysis Training

Gatlinburg, Tennessee, June 4, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Aberdeen, Scotland, June 6, 2018: 2-Day TapRooT® Root Cause Analysis Training

Singapore, Singapore, June 11, 2018: 2-Day TapRooT® Root Cause Analysis Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

TapRooT® Root Cause Analysis is Heading to Portland, OR

May 4th, 2018 by

Mark your calendars and pack your bags we are heading to Portland, OR to teach a 5-Day TapRooT® Advance Training Course on July 16, 2018. You will learn to find and fix the root causes of incidents, accidents, quatlity problems, operational errors, hospital sentinel events, precursor incidents, and much more! You will also learn how to use the Root Cause Tree®, Corrective Action Helper®, and SnapCharT®, plus additional advanced topics such as CHAP, Human Engineering, Interviewing, Safeguard Analysis and Proactive Improvement. Once attendees complete the course they will receive a training certificate and a 90-day subscription to TapRooT® VI.  Whether you’re a TapRooT® expert or a beginner there is always something new and exciting to learn at our 5-Day course.

Make sure to bring a safety incident or quality issue when you attend the course. The reports may be a written report or you have extensive knowledge of an incident without a written report. We will divide into teams of 2-4 people, with each team analyzing a different problem.

Experience Portland:

Portland, OR is situated below the constantly snow capped Mount Hood, and is know for its well maintained parks and Eco-friendliness. The cities official nickname is the “City of Roses” due to all of the rose bushes planted in the city. Here you will experience big city excitement with small town charm. Portland is a city you wont soon forget. So, take a break from you course work and enjoy all Portland has to offer.

Dining:

  • Jake’s Famous Crawfish is a historic restaurant that opened in 1892 and is must try while visiting.
  • Huber’s Cafe is another Portland restaurant that has been open for over a 100 years. Here you will find a traditional hearty menu with an old Portland charm dining experience. The restaurant is known for it delicious food, breath taking stain glassed ceiling, and its’ Spanish Coffee that is prepared table side with flare.
  • Looking for something to satisfy your sweet tooth? Then Ruby Jewel is your destination. Here you will find all-natural hand crafted cream and ice cream sandwiches that are made daily.

Entertainment:

  • Pioneer Courthouse Square was once an old run down parking lot, but it has been transformed into a busy urban park. It host over 300 events a year! If you’re not sure what to do just ask one of the green-clad Sidewalk Ambassadors you will find camped out near the park.
  • The Lan Su Chinese Garden is a popular place to visit. It is a walled Chinese garden that’s as big as a full city block. Fun fact, Portland’s sister city is Suzhou, China.
  • Washington Park is full of fun activities all in one easy location! You can visit the Oregon Zoo, Portland Japanese Garden, International Rose Test Garden, and much more.

There is so much do and see I couldn’t possibly write a blog post long enough to cover it all. So check out our Pinterest page to view our Portland board full of exciting things to do and places to eat. Also, watch this informative video on Portland, OR to learn all about this unique and vibrant city.

 

Register here to advance your professional career in Portland, OR.

Can’t make it to Portland? That’s okay click on the links below to view all of our upcoming courses.
2-Day TapRooT® Essentials Training Course
5-Day TapRooT® Advanced Training Course

Join us for Facebook Live tomorrow: What TapRooT®’s blog can do for you

May 1st, 2018 by

Join TapRooT® professionals Benna Dortch and Michelle Wishoun as they discuss the TapRooT® blog and how its contents can make a significant difference in your professional performance and development.

We look forward to being with you on Wednesdays! Here’s how to connect with us for tomorrow’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Tomorrow, Wednesday, May 2

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Among blog features to be discussed are:

  • TapRooT® Training Courses are designed to further your professional development. TapRooT® is the best method for performing investigations and doing root cause analysis. Our courses are scheduled across diverse global locations, or we can come to your facility. Take advantage of city-specific Local Attraction blogs paired with TapRooT® Pinterest boards to help you explore your host location
  • Technically Speaking is a weekly series highlighting various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor

TapRooT®’s blog also brings you wisdom, testimonials, Friday humor, insights into what a bad day is all about, and how far away death may be. Through our Accident blog posts, we delve into a current incident or a near-miss. Browse our Root Cause Analysis blog to pick out your favorite posts.

Testimonial Tuesday

May 1st, 2018 by

Are you interested in attending one of our TapRooT® courses? Here are some recent comments we received from our clients that have attended a 5-Day or 2-Day TapRooT® Training course.

TapRooT® Root Cause Analysis Training Testimonials for our 2-Day and 5-Day courses:

  • “Very well instructed, great team/group dialogue with industry players.” – Dylan
  • “Excellent way of data analysis.” – Sheeth
  • “I have learned better ways of writing better corrective actions.” – Victor
  • “Interesting examples on how multiple root causes can exist.” – Mike

We take your course evaluations seriously. Without them, we couldn’t continue to improve and grow as a company. So, thank you for your valuable feedback!

Looking for a course near you? Find a course location by clicking on the links below.

2-Day TapRooT® Root Cause Analysis Training
5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Career Opportunities for Candidates with TapRooT® Skills

April 30th, 2018 by

As someone who is TapRooT® trained, you can rely on your expertise to speak volumes about how seriously you’ve taken your career development. Professional training and skill sets in investigation, problem-solving, and root cause analysis will communicate competency to the potential employer across the desk from you. If you have TapRooT® training and skills, step into a new career through one of these global opportunities.

Asset & Operating Integrity (A&OI) Engineer – RBU

EHS Coordinator

EHS Coordinator

EHS Manager II

EHS/Quality Manager

EHS Regional Director

Environmental Safety & Health Manager

Patient Safety Analyst – BSN

Quality Assurance Specialist

Regional EHS Director

Regional EHS Director

Safety Professional (REMC)

Senior Engineer

If you are not yet TapRooT® trained, becoming TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is clearly the proven path to develop your skill sets and training. Pursue your goals through these TapRooT® courses to advance your professional development.

Toronto, Canada, May 7, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Sao Paulo, Brazil, May 21, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Brisbane, Australia, May 22, 2018: 2-Day TapRooT® Root Cause Analysis Training

Cork, Ireland, May 23, 2018: 2-Day TapRooT® Root Cause Analysis Training

Pittsburgh, Pennsylvania, May 24, 2018: 2-Day TapRooT® Root Cause Analysis Training

Bogota, Colombia, May 28, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Perth, Australia, May 30, 2018: 2-Day TapRooT® Root Cause Analysis Training

Gatlinburg, Tennessee, June 4, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Aberdeen, Scotland, June 6, 2018: 2-Day TapRooT® Root Cause Analysis Training

Singapore, Singapore, June 11, 2018: 2-Day TapRooT® Root Cause Analysis Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

Is April just a bad month?

April 24th, 2018 by

I was reading a history of industrial/process safety accidents and noticed that all the following happened in April:

Texas city nitrate explosion

April 16, 1947 – 2,200 tons of ammonium nitrate detonates in Texas City, Teas, destroying multiple facilities and killing 581 people.

Deepwater horizon

April 20, 2010 – A blowout, explosions, and fire destroy the Deepwater Horizon, killing 11. This was the worst oil spill in US history.

West texas

April 17, 2013 – 10 tons of ammonium nitrate detonates in West, Texas, destroying most of the town and killing 15 people.

Maybe this is just my selective vision making a trend out of nothing or maybe Spring is a bad time for process safety? I’m sure it is a coincidence but it sure seems strange.

Do you ever notice “trends” that you make you wonder … “Is this really a trend?”

The best way to know is to apply our advanced trending techniques. Watch for our new book coming out this Summer and then plan to attend the course next March prior to the 2019 Global TapRooT® Summit.

Career Opportunities for Candidates with TapRooT® Skills

April 23rd, 2018 by

If you are TapRooT® trained, you can count on your education, experience, and expertise to speak volumes about your preparation for successful career development. Professional training and skill sets in investigation, problem-solving, and root cause analysis will communicate confidence and competency to the potential employer across the desk from you. If you have TapRooT® training and skills, step into a brand-new position through one of these global opportunities.

Associate-Senior Engineer Nuclear (Electrical)

Environmental Safety & Health Manager

Integrity Risk Engineer

Manager – EHS/Quality

Patient Safety Analyst Nurse

Pipeline Risk/Integrity Engineer

Regional EHS Director

Regional EHS Director

Reliability Engineer

Senior Process Engineer

Senior Process Engineer (Multiple Unit Technologies)

Specialist – Customer Quality

 

If you are not yet TapRooT® trained, becoming TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is clearly the proven path to develop your skill sets and training. Pursue your goals through these TapRooT® courses to advance your professional development.

Pensacola, Florida, April 30, 2018: 2-Day TapRooT® Root Cause Analysis Training

Toronto, Canada, May 7, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Sao Paulo, Brazil, May 21, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Cork, Ireland, May 23, 2018: 2-Day TapRooT® Root Cause Analysis Training

Pittsburgh, Pennsylvania, May 24, 2018: 2-Day TapRooT® Root Cause Analysis Training

Bogota, Colombia, May 28, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Perth, Australia, May 30, 2018: 2-Day TapRooT® Root Cause Analysis Training

Gatlinburg, Tennessee, June 4, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Singapore, Singapore, June 11, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

Gear up with TapRooT® in Gatlinburg

April 18th, 2018 by

Learn TapRooT® in the beautiful Smoky Mountains!

In less than a week, learn everything you need to know to conduct an investigation and develop effective Corrective Actions. A TapRooT® course can be a career booster or a professional game changer.

From beginners to experts, TapRooT® Techniques are designed for everyone. You will learn to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other types of problems. Techniques learned include: SnapCharT®, Root Cause Tree® & Corrective Action Helper®, plus additional advanced topics such as CHAP, Human Engineering, Interviewing, Safeguard Analysis and Proactive Improvement. Upon course completion, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Most importantly, you will have the advantage of professional training in your wheelhouse and on your resume!

Attendees should bring safety incidents or quality issues from their workplace for a team exercise. These may be either written reports or, alternately, you may have knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a different problem.

For the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training, we’ll gather at Hilton Garden Inn Gatlinburg on June 4. The inn offers out-the-door convenience to local highlights or for a stroll through downtown Gatlinburg.

Experience Gatlinburg
Wrapped by the hazy blue Smoky Mountains, Gatlinburg is beautiful by day and by night. Take a break from your coursework and soak up live music (and maybe some moonshine!) at one of these venues: Smoky Mountain Brewery, Crystelle Creek Restaurant and Grill, Ole Smoky Moonshine Distillery, Sugarlands Distilling Company. If you want to go farther afield, Townsend, Pigeon Forge, and Sevierville have much to offer.

Catch a show at the Space Needle or Sweet Fanny Adams Theatre. Soar up Crockett Mountain on the Gatlinburg Sky Lift by night for one of the best panoramic overlooks of the mountain town. Ascend to Ober Gatlinburg for indoor ice skating, a wildlife encounter, the alpine slide, and a scenic chairlift.

Hiking and biking are great ways to get next to nature in the Smokies. The sky’s the limit here: Cades Cove, Greenbriar, Mount LeConte, Ramsey Cascades, Laurel Falls, and so many more. Drive through Roaring Fork Motor Trail for a true taste of the grandeur of these ancient mountains. Insider’s tip: Roll your car windows down on this motor trail and listen to the force of the water.

Discover gems to explore on our Gatlinburg Pinterest page and plan your TapRooT® trip to Gatlinburg today.

Register here to advance your professional development in beautiful Gatlinburg, Tennessee.

TapRooT® Around the World: Colombia

April 17th, 2018 by

Many thanks to Diana Munevar for this TapRooT® training photo from a refresher course at Occidental de Colombia, LLC in Colombia!

Put yourself in this picture. Advance your career and your development through TapRooT® training!

We are global to meet your needs. Register today for a TapRooT® Training course and gain advantage, experience, and expertise from our professional instructors. Below is a sample of our upcoming courses.

May 2, 2018: Oklahoma City, Oklahoma, 2-Day TapRooT® Root Cause Analysis Training

May 7, 2018: Toronto, Canada, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

May 14, 2018: Cape Town, South Africa, 5-Day Advanced Root Cause Analysis Team Leader Training

May 24, 2018: Pittsburgh, Pennsylvania, 2-Day TapRooT® Root Cause Analysis Training

June 04, 2018: Gatlinburg, Tennessee, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

June 06, 2018: Aberdeen, Scotland, 2-Day TapRooT® Root Cause Analysis Training

June 11, 2018: Denver, Colorado, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

July 16, 2018: Auckland, New Zealand, 2-Day TapRooT® Root Cause Analysis Training

August 08, 2018: Sao Paulo, Brazil, 2-Day TapRooT® Root Cause Analysis Training

August 27, 2018: Monterrey, Mexico, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

September 26, 2018: Amsterdam, Netherlands, 2-Day TapRooT® Root Cause Analysis Training

October 14, 2018: Dubai, UAE, 5-Day Advanced Root Cause Analysis Team Leader Training

Take TapRooT® in Toronto

April 13th, 2018 by

Enhance your career with TapRooT® in Toronto!

The 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training course is designed for every level of learning, from new learners to expert. In less than a week, you’ll absorb the TapRooT® Essentials to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other types of problems. The Techniques include: SnapCharT®, Root Cause Tree® & Corrective Action Helper® plus additional advanced topics such as CHAP, Human Engineering, Interviewing, Safeguard Analysis and Proactive Improvement.Upon course completion, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Best of all, you will have the advantage of professional training in your skill set and on your resume!

Attendees should bring safety incidents or quality issues from their facility for a team exercise. Bring either written reports or, alternately, you may offer an incident without a written report. We’ll divide into teams of 2-4 people; each team will analyze a different problem during the course.

For the 5-Day training course, we’ll be at the Hilton Toronto Airport Hotel & Suites at 5875 Airport Road. Enjoy the ample amenities of the hotel. When you’re rested up, we suggest you take a break to enjoy your host city.

Experience Toronto
Take advantage of the view atop an observation deck at CN Tower; the 1,815-foot tower is considered one of the Seven Wonders of the Modern World by the American Society of Civil Engineers. Shop, enjoy the atmosphere, and taste authentic brews in the historic Distillery District, a cobblestoned pedestrian-only neighborhood. You’ll be amid Victorian buildings, art galleries, performance spaces, cafes, restaurants, and a brewery.

From the District, walk over to historic St. Lawrence Market for scrumptious Canadian fare. If the weather is good, hop a ferry to nearby Toronto Islands, or enjoy our beaches. When the season is right, go to Air Canada Centre to yell on the Toronto Maple Leafs. And any weather is right for getting your hockey fix on at the Hockey Hall of Fame, just a block or so east of Union Station. Use our Toronto Pinterest board to help you plan your Toronto experience.

Register
Don’t forget to register here for a career-changing experience.

Meet TapRooT® in Pittsburgh

April 13th, 2018 by

Enhance your career in Pittsburgh!

TapRooT® Techniques are designed for everyone, from new learners to expert. In two days, you’ll absorb the TapRooT® Essentials to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other types of problems. Upon course completion, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Best of all, you will have the advantage of professional training in your skill set and on your resume!

Attendees should bring safety incidents or quality issues from their facility for a team exercise. Bring either written reports or, alternately, you may offer an incident without a written report. We’ll divide into teams of 2-4 people; each team will analyze a different problem during the course.

For the 2-Day TapRooT® Root Cause Analysis Training course, we’ll congregate at the Embassy Suites Pittsburgh Downtown at 535 Smithfield Street. Enjoy the ample amenities of the hotel. When you’re rested up, take a break to enjoy your host city.

Experience Pittsburgh
Cross a piece of history as you travel above the Monongahela River via the Hot Metal Bridge, a truss bridge that’s part of America’s steel-making heritage during WWII. You can hike or bike the Great Allegheny Passage trail that crosses this bridge in the approach to Pittsburgh’s Golden Triangle area. Hey, in the Steel City, with 446 bridges, you have to cross one!

If you’re a history/architecture buff, check out the Laurel Highlands mountain region where you can tour Fallingwater, the famed Frank Lloyd Wright house. Back in Pittsburgh proper, you can relish beautiful Victorian homes in the tree-lined East End, stately row houses on the North Side, and over 80 bars in the Southside. Venture to Lawrenceville for its art galleries and hipsters, and Oakland is the college town and home of the University of Pittsburgh and Carnegie Mellon, plus scads of museums, green spaces, and ethnic restaurants. Use our Pittsburgh Pinterest board to help you plan.

Register
Don’t forget to register here for a career-changing experience.

Taste Cork & get TapRooT® Trained

April 11th, 2018 by

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Come to Ireland to learn TapRooT® and explore Cork!

From beginners to experts, TapRooT® Techniques are designed for everyone. In the span of our two-day course, you will learn the TapRooT® Essentials to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other types of problems. Upon course completion, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Most importantly, you will have the advantage of professional training in your wheelhouse and on your resume!

For the Two-Day TapRooT® Techniques course, we’ll gather at the Imperial Hotel Cork on South Mall, where guests such as Sir Walter Raleigh, Thackeray, Liszt, and Dickens have stayed. Walk out the door to nearby restaurants and local highlights. Connect with us to discover more to see and do on our Cork Pinterest board.

Grab your camera and get ready to see Cork, easy to cover on foot. This city on the southwest coast of Ireland has a history steeped in religious, sporting, musical, and culinary traditions. Cork was founded in the 6th century by Saint Fin Barre and is home to Murphy’s Irish Stout, beautiful Fitzgerald Park on the River Lee, and plenty of rugby.

With its heritage dating to the 12th century, the Church of St Anne is home to the famous Four-Faced Liar and one of Cork’s most iconic landmarks, the Shandon Bells. Climb to the first floor and play the bells; the tunes are on numbered cards. Go up to the steeple’s top for an amazing panoramic view of “the rebel city,” as Cork has been known since the Wars of the Roses.

Here’s a little something to tuck into your mobile to help you in speaking like and interpreting the locals.

Course attendees should bring safety incidents or quality issues from their facility for a team exercise. These may be either written reports or, alternately, you may have knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a different problem.

Register here to advance your professional development in Cork, Ireland.

Pick up TapRooT® in Auckland

April 10th, 2018 by

Take two days to become TapRooT® Trained in Auckland. Within these two days, you’ll gain experience and perspective in myriad workplace situations. You will learn to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other categories of problems.

At the completion of your course, you’ll receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. The true benefit is that you will have added the advantage of professional training to your expertise and on your resume!

While you’re in Auckland, you may want to take a day or two and explore the area. Cornwall Park is a haven in Auckland’s center, featuring gardens, panoramic views, grazing sheep and cattle, free seasonal events, and recreational paths. See views atop Sky Tower, the tallest structure in the Southern Hemisphere. Tiritiri Matangi Island, in the sparkling blue waters of the Hauraki Gulf of New Zealand, 19 miles northeast of Auckland, is rich in Māori and European history and a stunning wildlife sanctuary for New Zealand’s native birds. Ferry to Waiheke Island, with pristine forests and vineyards, for a wine or culinary experience. When you’re making plans or while you are there, be sure to use our Auckland Pinterest board to discover adventures, dining suggestions, and city sights.

In the course, we’ll participate in an exercise, using safety incidents or quality issues from your work environment. Be sure to bring one or more for us to dive into. These may be written reports, or you may share knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a unique problem. You’ll be amazed at how much you learn in two days that you can immediately apply!

Advance your professional development through TapRooT® Training: Register for a two-day, game-changing experience in Auckland.

Learning TapRooT® in Canberra

April 9th, 2018 by

Spend two days with TapRooT® Training in Canberra and gain expertise and perspective in workplace situations. Learn to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other categories of problems.

At the completion of your course, you’ll receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Importantly, you will have the advantage of professional training in your expertise and on your resume!

While you’re in the capital city of Australia take time to become familiar with Canberra. It’s small wonder that Canberra is dubbed “the new capital of cool,” since the city encircled by a sash of mountains had its blueprint determined via an international design competition in 1911. To snap some of the cultural coolness, grab your camera and walk to the Shine Dome, its design inspired by Sputnik I. The National Museum of Australia holds the records of Australia’s social history; even on the outside, this non-symmetrical complex weaves together stories of the Australian confluence of cultures. If you’re lucky, you may catch a rugby match at Canberra Stadium.

Cyclists, walkers, and nature lovers experience the best of Canberra’s urban and natural environments on the Centenary Trail; download the app and learn while you take in the history and natural beauty. Tidbinbilla Nature Reserve lets you enter a world of endangered species, as well as a wide range of Australian animals including kangaroos, platypus, potoroos, wallaroos, possums, echidnas, emus, lyrebirds, and many other birds and reptiles. Canberra is only two hours’ drive to the New South Wales south coast with its stunning scenery, unspoiled beaches, and quaint towns. When you’re making plans or while you are there, be sure to use our Canberra Pinterest board to discover adventures, dining and nightspots, and city sights.

Attendees should bring safety incidents or quality issues from their work environment to use in a team exercise. These may be written reports, or course participants may share knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a unique problem.

Advance your professional development through TapRooT® Training: Register for a two-day, game-changing experience in Canberra.

See Perth and learn TapRooT®

April 6th, 2018 by

Career development awaits you in Perth, Australia! In two days with TapRooT® in Perth, you’ll learn to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other situational categories of problems.

At course completion, you will receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Importantly, you will have the advantage of professional training in your expertise and on your resume!

Your 2-Day TapRooT® course location will offer out-the-door convenience to some of Perth’s local highlights. While you’re planning to visit Perth, you may want to stay a day or two longer, before or after your course, to take advantage of a capital city that offers everything from outstanding natural surrounds to the modern vibrancy of its atmosphere. Sightsee among 1800 trails on horseback. His Majesty’s Theatre, 825 Hay Street, will delight history buffs with its Edwardian influence and craftsmanship. Muse over vintage aircraft at the Aviation Heritage Museum at Bull Creek and encounter aviation history, from the Lancaster Bomber to the Spitfire to the Catalina flying boat. The sky’s the limit for nature lovers in Perth; you may want to begin with Rottnest Island, Penguin Island, or savor a blend of foodie heaven, wildlife, rolling hills, and vineyards in the verdant Swan Valley. Use the locations we’ve pinpointed on TapRooT®’s Perth Pinterest board as your exploration guide.

In the course, we’ll participate in an exercise, using safety incidents or quality issues from your work environment. Be sure to bring one or more for us to dive into. These may be written reports, or you may share knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a unique problem. You’ll be amazed at how much you learn in two days that you can immediately apply!

To advance your professional development through TapRooT® training, register here for a career-changing experience in Perth!

Also available in Perth are the following:

July 19, 2018: 2-Day TapRooT® Root Cause Analysis Training

August 9, 2018: 2-Day TapRooT® Root Cause Analysis Training

September 3, 2018: 2-Day TapRooT® Root Cause Analysis Training

October 4, 2018: 2-Day TapRooT® Root Cause Analysis Training

December 13, 2018: 2-Day TapRooT® Root Cause Analysis Training

TapRooT® Around the World: Neuquen, Argentina

April 4th, 2018 by

Students in an onsite course at Helmerich & Payne Inc., Neuquen, Argentina, dug into the details of the absorbing 2-Day TapRooT® Root Cause Analysis Training, taught by TapRooT® Instructor Piedad Colmenares.

Many thanks to Helmerich & Payne Inc. for hosting the onsite course and to Diana Munevar for these inspiring training photos!

See yourself in this picture. Advance your career and your development through TapRooT® training!

We are global to meet your needs. Register today for a TapRooT® Training course and gain advantage, experience, and expertise from our professional instructors. Below is a sample of our upcoming courses.

April 19, 2018: Budapest, Hungary, 2-Day TapRooT® Root Cause Analysis Training

April 25, 2018: Bogota, Colombia, 3-Day TapRooT®/Equifactor® Equipment Troubleshooting & Root Cause Analysis Course

May 2, 2018: Oklahoma City, Oklahoma, 2-Day TapRooT® Root Cause Analysis Training

May 7, 2018: Toronto, Canada, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

May 14, 2018: Cape Town, South Africa, 5-Day Advanced Root Cause Analysis Team Leader Training

May 24, 2018: Pittsburgh, Pennsylvania, 2-Day TapRooT® Root Cause Analysis Training

June 11, 2018: Denver, Colorado, 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

July 16, 2018: Auckland, New Zealand, 2-Day TapRooT® Root Cause Analysis Training

October 14, 2018: Dubai, UAE, 5-Day Advanced Root Cause Analysis Team Leader Training

Take TapRooT® in Brisbane

March 29th, 2018 by

Spend two days with TapRooT® Training in Brisbane and gain expertise and perspective in workplace situations. Learn to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other categories of problems.

At the completion of your course, you’ll receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Importantly, you will have the advantage of professional training in your expertise and on your resume!

While you’re in Brisbane, get to know your host city. Referred to by locals as “Brizzie,” Brisbane is the capital of Queensland, or the “Sunshine State.” Here, you are surrounded by misty blue hills in a city situated by the Brisbane River. Explore Brisbane culture through open-air dining experiences, wander the botanic garden, go in-line skating or biking along riverfront pathways, ferry the river on a CityCat, or check out North Stradbroke and Moreton islands. History fact: Brisbane was the busiest submarine port in the world during World War II. When you’re making plans or while you are there, be sure to use our Brisbane Pinterest board to discover adventures, dining and coffee spots, and city sights.

Attendees should bring safety incidents or quality issues from their work environment to use in a team exercise. These may be written reports, or course participants may share knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a unique problem.

Advance your professional development through TapRooT® Training: Register for a two-day, game-changing experience in Brisbane.

May 22, 2018, Brisbane, Australia: 2-Day TapRooT® Techniques

July 16, 2018, Brisbane, Australia: 2-Day TapRooT® Techniques

September 4, 2018, Brisbane, Australia: 2-Day TapRooT® Techniques

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