Category: Summit

Users Share Best Practices: Allow Leadership To Be A Champion For Your Investigation

November 30th, 2016 by

Our 2016 Global TapRooT® Summit was a great success this year! Our attendees helped one another by sharing some of their best practices. William McClung describes how they allow leadership to be a champion for their investigation.

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Users Share Best Practices: Practice on the Previous Investigations

November 23rd, 2016 by

Our 2016 Global TapRooT® Summit was a great success this year! Our attendees helped one another by sharing some of their best practices. Here Rajesh Malik talks about how his company encourages students to go back and apply what they learned in the TapRooT® course to their previous investigations.

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Users Share Best Practices: Creating A Review Cell For The Incident

November 16th, 2016 by

Our 2016 Global TapRooT® Summit was a great success this year! Our attendees helped one another by sharing some of their best practices. Here Michael Miraglia details how his company creates what they call a “review cell” to investigate an incident.

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Users Share Best Practices: Understanding and Applying TapRooT®

October 24th, 2016 by

Our 2016 Global TapRooT® Summit was a great success this year! Our attendees helped one another by sharing some of their best practices. Brent Cothran describes how his company trains all new employees on the TapRooT® process.

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Users Share Best Practices: Adding a Day Two Refresher

October 21st, 2016 by

Our 2016 Global TapRooT® Summit was a great success this year! Our attendees helped one another by sharing some of their best practices. Watch Randy Karasti describe how adding a refresher at the beginning of the second day of training has helped their organization.

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Users Share Best Practices: Running a Four Day Course

October 20th, 2016 by

Our 2016 Global TapRooT® Summit was a great success this year! Our attendees helped one another by sharing some of their best practices. Larry Perkinson shares how his company teaches a four day TapRooT® course that includes a day dedicated to exams. What a great idea!

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Users Share Best Practices: Defining Your Focus

October 18th, 2016 by

Our 2016 Global TapRooT® Summit was a great success this year! Our attendees helped one another by sharing some of their best practices. Here Steven Sandlin discusses his best practice of defining the focus. What is the minimum threshold that drives an investigation?

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Users Share Best Practices: Including Positives in Your Report

October 10th, 2016 by

Our 2016 Global TapRooT® Summit was a great success this year! Our attendees helped one another by sharing some of their best practices. Watch Matt Deluhery discuss his best practice of including positives found during an investigation. These include noting safeguards that worked as well as individuals that stepped up during the recovery process.

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Users Share Best Practices: Adding a Union Rep to an Investigation

September 28th, 2016 by

Our 2016 Global TapRooT® Summit was a great success this year! Our attendees helped one another by sharing some of their best practices. Here is Don Marsh discussing his best practice of adding a union rep to each investigation.

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Global TapRooT® Summit User Share Best Practice Session

August 5th, 2016 by

Have you ever wondered what the Global TapRooT® Summit User Share Best Practice session is like?  Here’s some highlights of this year’s session:

TapRooT® Summit Best Practice Session from TapRooT® on Vimeo.

Start of Day 2 at the TapRooT® Summit

August 4th, 2016 by

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Wow! Just attended a great talk by Kurt Mix about the Justice Departments out-of-control prosecution after the Deepwater Horizon accident. You would be outraged if you had been here. 

Welcome to the 2016 Global TapRooT® Summit

August 3rd, 2016 by

Join us this week as we share moments from the 2016 Global TapRooT® Summit!  Here Benna and Michelle welcome you and share Pre-Summit highlights.

Summit Welcome by Benna and Michelle along with Pre-Summit Highlights from TapRooT® on Vimeo.

2016 TapRooT® Summit Best Practice Presentations for All Sessions

August 3rd, 2016 by

Here are the presentations and handouts for the 2016 TapRooT® Summit:

If you can’t find the presentation you’re looking for or you have questions, please e-mail Barb or Gabby.

Best Practice Session 1
Wednesday, August 3, 2016
10:30 a.m. – noon

TapRooT® Users Share Best Practices (Linda Unger, Benna Dortch and Michelle Wishoun)

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Who Really Own the Quality Defect? (Chris Vallee & Kevin McManus)

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The TapRooT® Software Sandbox (Dan Verlinde & Angie Comer)

*There will not be a presentation available for this track.

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Learning From the Best Maintenance Program in U.S.A. (Gary Gardner)

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7 Deadly Sins of Human Performance (Mark Paradies)

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Best Practice Session 2
Wednesday, August 3, 2016
1:30 p.m. – 2:30 p.m.

Weatherford’s Global Journey to HSE & Quality Improvement with TapRooT® (David Smith & Shawn Holden)

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Grade Your Investigations (Mark Paradies & Jack Frost)

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Bhopal Disaster (A Definitive TapRooT® Analysis) (Ken Bloch)

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Using the Optional Techniques in the TapRooT® Software (Dan Verlinde)

*There will not be a presentation available for this track.

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What is Equifactor®? (Ken Reed)

*There will not be a presentation available for this track.

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TapRooT® Changes in the Medical Community (Ed Skompski)

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Best Practice Session 3
Wednesday, August 3, 2016
2:45 p.m. – 3:45 p.m.

Proactive Use of TapRooT® (Dave Janney)

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What’s New in the TapRooT® Software? (Dan Verlinde)

*There will not be a presentation available for this track.

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Human Error Causes of Quality Problems (Chris Vallee & Tommy Garnett)

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How to Do a New Implementation of TapRooT® (Ed Skompski)

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What is RAM Modeling? (Mark Olson)

*This presentation will not be available due to confidentiality reasons.

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A Life of Illusion: Getting to What is Real (Carl Dixon)

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Best Practice Session 4
Thursday, August 4, 2016
10:15 a.m. – 11:45 a.m.

Certified TapRooT® Instructor Recertification Workshop (Linda Unger, Michelle Wishoun, Ken Reed)

*There will not be a presentation available for this track.

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TapRooT® Software Advisory Board- Future APIs (Dan Verlinde, Angie Comer, Leah Cartwright)

*There will not be a presentation available for this track.

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The Business End of Equipment Reliability, Part I (Heinz Bloch)

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Interviewing Behaviors & Body Language (Barb Phillips)

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Character Driven Success (Dr. Beverly Chiodo)

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Improve Accountability, Execution & Performance (David Doyle)

*This presentation will not be available due to confidentiality reasons.

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Best Practice Session 5
Thursday, August 4, 2016
12:45 p.m. – 1:35 p.m.

Deep-Dive Into Procedures & Management System (Ralph Brickey)

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The Right & Wrong Way to Analyze an Audit Compliance Finding (Alethea Arnold & Nancy Hitchens)

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Praising the 49 Character Traits (Dr. Beverly Chiodo)

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Risking Assessing the Perfect Murder (Alan Smith)

*This presentation will not be available due to confidentiality reasons.

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Contract Instructor Software Training (Ken Reed & Dan Verlinde)

*There will not be a presentation available for this track.

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Best Practice Session 6
Thursday, August 4, 2016
1:50 p.m. – 2:40 p.m.

CHAP (Joel Haight)

*There will not be a presentation available for this track.

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The Business End of Equipment Reliability, Part II (Heinz Bloch)

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Writing TapRooT® Driven Preventative & Corrective Actions Workshop (David Davis & Troy Bonar)

*This presentation will not be available due to confidentiality reasons.

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Building Reports & Templates Using the TapRooT® Software (Dan Verlinde)

*There will not be a presentation available for this track.

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Arc Flash Loss Prevention (Scott King & Terry Butler)

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Best Practice Session 7
Thursday, August 4, 2016
2:55 p.m. – 3:45 p.m.

TapRooT® Advisory Board (Mark Paradies, Linda Unger, Dan Verlinde & Ken Reed)

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12 Steps for Conducting a Professional Interview  | Excellent video on Cognitive Interviewing  (Barb Phillips)

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Anatomy of a Medical Investigation (Ed Skompski & Michele Lindsay)

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What’s Holding You Back- Common Barriers to Process Excellence (Kevin McManus)

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TapRooT® in “What If Analysis” (Joel Solomon)

*There will not be a presentation available for this track.

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Fast Investigations for Simple Incidents (Mark Paradies)

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Best Practice Session 8
Friday, August 5, 2016
9:00 a.m. – 10:40 a.m.

Planning Your Improvements (System Improvements Team)

 

If you can’t find the presentation you’re looking for or you have questions, please e-mail Barb or Gabby.

Pictures from the Summit – The Courses #taprootsummit

August 1st, 2016 by

Here are pictures from the 11 pre-Summit Courses ….

TapRooT® Incident Investigation & Root Cause Analysis Course

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Equifactor® Equipment Troubleshooting and Root Cause Analysis

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Advanced Causal Factor Development Course

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Advanced Trending Techniques

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TapRooT® Analyzing and Fixing Safety Culture Issues

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Risk Assessment and Management Best Practices

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TapRooT® Quality Process Improvement Facilitator Course

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Getting the Most from Your TapRooT® VI Software

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TapRooT® for Audits

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Effective Interviewing & Evidence Collection Techniques

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Understanding and Stopping Human Error

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Spreadsheet for Grade Your Investigation Session

July 28th, 2016 by

Download this Excel® Spreadsheet to your laptop or other device to participate in the exercise in the “Grade Your Investigation” Best Practice Session at the 2016 Global TapRooT® Summit:

RateRootCauseAnalysisSummit2016.xlsx

Technically Speaking – TapRooT® Support at the 2016 Summit

July 21st, 2016 by

Hello TapRooT® users! It’s the TapRooT® Tech Guy here letting you know that we will have several members of our team available during both the Pre-Summit and the Summit which is August 1st – 5th, 2016 in San Antonio, TX. We will be located right outside the Navarro Ballroom on the Ballroom Level.

Navarro Location

Come over to our desk and say hello. We will be glad to answer your TapRooT® software questions. If you haven’t yet registered for the 2016 TapRooT® Global Summit, you can register here. We look forward to meeting you!

Technically Speaking is a weekly series that highlights our TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, doesn’t mean it has to be complicated!

Ed Skompski invites you to the Medical Track at the 2016 Global TapRooT® Summit

July 11th, 2016 by

The Global TapRooT® Summit offers multiple focused learning tracks. This video introduces the Medical track for healthcare professionals. Come to the Summit and maximize improvement at your company!

REGISTER for the 2016 Global TapRooT® Summit.

Interested in the Investigation Track? Learn about it here!

Interested in the Asset Optimization Track? Learn about it here!

Interested in the Safety Track? Learn about it here!

Interested in the Quality Track?  Learn about it here!

Have Fun & Learn – Attend the 2016 Global TapRooT® Summit!

July 7th, 2016 by

That’s why we make the Summit FUN!

Don’t miss it! August 1-5, 2016.

More info here:

http://www.taproot.com/taproot-summit

Register here:

http://www.taproot.com/taproot-summit/register-for-summit

Have you booked your Summit hotel yet?

July 6th, 2016 by

Did you know… TapRooT® has a block of rooms at the Westin Riverwalk hotel in San Antonio for attendees to get a discounted rate? Not only is the Westin hotel ideally located on the historic and beautiful Riverwalk, it is also the venue for the 2016 Summit. With these perks plus a discount, why would you not book your room today?

The deadline for booking your room with the TapRooT® room block is July 15. Hurry now before they all fill up!

Click here for all the information you need to book and prepare for your trip to San Antonio.

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There is also still time to register for the TapRooT® Summit. Follow the links below to find all the reasons why you need to be in San Antonio for the 2016 Summit.

Where do attendees travel from to attend the Summit?

Who will I be able to network with?

What will I get out of the Summit?

What Pre-Summit courses are being offered?

You are just one Causal Factor from your next major Incident. Can you prevent it?

July 5th, 2016 by

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Words that I hate to hear when asked to help with an investigation: “I am surprised this incident did not happen earlier!” Rarely have I seen an incident where there is not a history of the same problems occurring.  Think of it like a math equation:

X + Y (A) = The Incident

A company’s issues are just waiting for the right math equation to occur at the right time. What are some of the common factors that populate the equation above?

  • Audit Findings (risk or compliance)
  • Near Misses (or some cases, Near Hits)
  • OSHA Non-Recordable(s)
  • Defects (caught before the defect reached the customer)
  • Project Delays
  • Procurement Issues
  • Behavior Based Safety Entries

This list of variables is infinite and dependent on the industry and service or product that your company provides. Should you be required to perform a full root cause analysis on each and every write-up or issue listed above to prevent an Incident? Not, necessarily.

Instead, I recommend that you start looking at what would be a risk to employees, customers, environment, product/service or future company success if you combined any of your issues in the same timeline or process of transactions (in TapRooT® our timeline is called a SnapCharT®). For example, take the 3 issues listed below that have a higher potential of incident occurrence when combined in the right equation.

Issue 1: Audit finding for outdated procedures found in a laboratory for testing blood samples.

Issue 2: Behavior Based Safety Write-up entered for cracked and faded face shields

Issue 3: Older Blood Analyzer has open equipment work orders for service issues.

Combining the 3 items above could cause a contaminated blood sample, exposure of contaminated blood to the lab worker or a failed test sample to the patient.

If the cautions about your future combination of known issues are not heeded then please do not acted surprised after the future Incident occurs.

Want to learn about causal factors? It’s not too late to sign up for our Advanced Causal Factor Development Course, August 1-2, 2016, San Antonio, Texas.

Great People Coming to the 2016 Global TapRooT® Summit

June 29th, 2016 by

I just went through the attendance list for the 2016 Global TapRooT® Summit and I was impressed. What a great bunch of people we are having come together in San Antonio!

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For me, as President of System Improvements and one of the creators of the TapRooT® Root Cause Analysis System, the Summit always seems like old home week or a high school reunion. I get to see some of our clients that have been working hard to save lives, improve quality, and keep their companies from getting a black eye.

We’ve been doing these Summits since 1994 and you might not believe it but, I’ve been learning new and valuable stuff at the Summit every year. 

So for all of you coming to the 2016 Global Summit,

I CAN’T WAIT TO SAY “HOWDY!”

And get caught up on what you have been doing to make the world a better place.

And for those who haven’t signed up yet,

GET HOT!

The Summit is just about a month away (August 1-5). You need to get approval, get registered, and get your travel scheduled.

What? You don’t know why you should attend? You need the knowledge shared at the Summit to …

SAVE LIVES

SAVE YOUR COMPANY $$$

IMPROVE QUALITY

OPTIMIZE ASSETS

Those are business critical topics that you need to make your company best in class.

See the Summit brochure at:

 http://www.taproot.com/taproot-summit

See the Summit agenda at:

http://www.taproot.com/taproot-summit/summit-schedule

If you need more convincing, let me plead with you to attend. Watch this video…

Mark Paradies invites you to the 2016 Global TapRooT® Summit from TapRooT® Root Cause Analysis on Vimeo.

Is “Ordering” Improvements Enough?

June 27th, 2016 by

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Can command and control improve safety?

According to this ABC article,  Chinese government has “ordered” improvements in safety. Yet 11 people died in an accident at an Aluminum Corp. of China aluminum plant when equipment they were dismantling fell on them. The article also mentions the chemical explosion that killed 173 people in the port city of Tianjin last year.

What are you doing to improve safety?

Can you or your management “order” improvements?

Perhaps you need to learn root cause analysis and best practices and skills to make your safety program world class?

If you want next year to be better than this year, sign up for the 2016 Global TapRooT® Summit in San Antonio, Texas, on August 1-5.

Pick the advanced course that will help you learn the skills you need to to improve your company’s performance.

Then pick the best practice sharing sessions at the Summit that will help you meet the biggest challenges that face your company.

Learn from your peers from around the world (see the LIST here).

Learn from people in your industry and other industries (see the LIST here).

And don’t forget our Summit GUARANTEE:

Attend the Summit and go back to work and use what you’ve learned. If you don’t get at least 10 times the return on your investment, simply return the Summit materials and we’ll refund the entire Summit fee.

With a guarantee like this one, you have nothing to lose and everything to gain!

NEW TapRooT® For Audits

June 27th, 2016 by

Dave Janney invites you to TapRooT® for Audits, a special 2-day course for auditors to help them find and fix the root cause of problems as well as use TapRooT® Root Cause Analysis proactively.

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Barb PhillipsBarb Phillips

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Chris ValleeChris Vallee

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Dan VerlindeDan Verlinde

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Gabby MillerGabby Miller

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Linda UngerLinda Unger

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Mark ParadiesMark Paradies

Creator of TapRooT®

Steve RaycraftSteve Raycraft

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