Category: Summit

Risk Assessment and Management Best Practices

January 26th, 2015 by

Risk Assessments are necessary in all safety processes, particularly to move programs beyond Behavior Based Safety (BBS).

At least qualitative Risk Assessments (RA) need to be included during any safety-related discussions or interactions, conversations, and meetings. RA are needed every time any safety-related decision needs to be made; and therefore, to move safety programs beyond traditional BBS principles and practices.

RA in safety processes, including BBS – type programs, improve decision-making by making them less subjective, emotional and biased. Safety decision-making needs to be based on the comparative risk levels of the options under consideration. Any chosen safety decision needs to be the option for which the likelihood and quantum of benefit and gain outweighs the likelihood and quantum of loss and harm more than for any other option.

Which option provides the best chance of gain and benefit at both personal and corporate levels?

One such illustrative example is related to un-demonizing the term “shortcut”.

The original, best definition of a shortcut is very simple, positive and with no emotive undertones:

“a smarter, better way of doing a job”

or

“the method, procedure that best reduces the time / $ / energy needed to achieve business objectives.”

Can a shortcut ever be an appropriate, lower risk and authorized job method? And how?

In any safety discussions between managers, supervisors and workers, this definition can help clarify the troublesome distinction between “finding a shortcut,” and “taking a shortcut without an authorized risk assessment.” Finding is undeniably “smart.” Taking without RA is patently “dumb.”

Issues of workplace complexity and relationships between managers, supervisors and workers need to be addressed to be able to move safety programs and cultures beyond BBS principles and practices. Workplace relationships are based on trust, respect, credibility, encouragement, and valued appreciation of jointly-found solutions of challenges and issues. RA provides processes needed in relationship-based safety RBS.

Positive relationships include establishing and holding common beliefs that we want everyone to come to work with their brains as well as their brawn, (and hopefully their hearts), because we all recognize that it is in everyone’s interest for everyone to be always challenged to find smarter better ways of doing our jobs. That is what business is about! It is the never-ending goal of finding smarter, more efficient, more effective, more productive and safer (lower risk) ways of doing our work.

However, too often we tell our people we need and want their “shortcut” ideas for more efficiency and productivity, but as soon as they do give them we jump on them and label their suggestions with negative emotive labels such as “violations” or “breaches” of existing rules and describe them in meaningless, undefined terms such as “unsafe acts” or “at-risk behaviors”. Use of these negative, emotion-loaded terms actually discourages searching for the deep underlying root causes of an apparently stupid, careless, and lazy “violation.”

It is more appropriate to use non-emotive descriptors such as “variations,” “adaptations,” “departures,” or very simply “work-arounds.”

All day-to-day safety meetings, discussions, and personal risk taking behavioral choices involve BBS questions such as:

  • Which procedure or method is safer (lower risk) than another?
  • Which is the safer tool, plant, equipment for this job?
  • Which risk control option is better than the others?
  • Which route should be taken?
  • Which control panel design is less error-provoking than the other?
  • Which roster is best for managing fatigue?
  • What is the appropriate time that we need to allocate to this incident investigation?
  • What to say and how to interact / converse with my peers, supervisors and managers?

These real examples of safety optioneering processes make a compelling argument for doing at least a qualitative (but preferably a Semi – Quantitative) Risk Assessment.

In fact, Risk Assessments will be recognized as definitely needed every time any safety-related decision needs to be made and therefore can move safety programs beyond traditional BBS principles and practices often confused and undermined by subjective beliefs, biases and perceptions.

How can you improve your confidence in the accuracy, reliability, consistency of Risk Assessments?

Learn Best Practices in the training courses being offered as below.

Houston, Texas
May 20-21, (Weds-Thurs)

To register: http://www.taproot.com/store/2-Day-Risk-Management-Training-1505HOUS20.html

Calgary, Canada
May 27-28, (Wed-Thurs)
To register: http://www.taproot.com/store/2-Day-Risk-Management-Training-1505CALG27.html

Las Vegas, Nevada
June 1-2 (Mon-Tues before the TapRooT® Summit)
To register: http://www.taproot.com/store/2-Day-Risk-Management-Training-1506LASV01-RISKMGMT.html

IN-HOUSE Courses are also available. Contact us for a quote.

Jim WhitWhiting.Jiming, an international expert in risk management and root cause analysis will be conducting the courses detailed above. The courses are the updated versions of a highly successful course that he has been offering for a number of years to over 200 attendees at Pre-Summit courses at past TapRooT® Summits. Due to increasing requests for more offerings of the course, the TapRooT® folks and Jim have decided to offer three RAMBP PUBLIC Courses in North America in 2015.

Jim was on Committees developing the Risk Management Standard AS/ISO 31000 which has been adopted word for word by US standard bodies as ANSI Z690.2 and Canadian bodies as CAN/CSA/ISO 31000. He has developed Risk Assessment unique tools and processes for maximizing the confidence of the results of assessments need to make all safety-related decision-making such as – what is a tolerable risk ?

Last Chance to Double Your Chances to Win an iPad Mini!

January 26th, 2015 by

We are giving away an iPad Mini to the 2015 Global TapRooT® Summit early bird prize drawing winner, and you still have a chance to get TWO tickets in the drawing.

To enter and receive two tickets, simply submit your paid Summit registration to our office before the end of January, 2015. You can also receive one ticket in the drawing if you submit your paid registration before the end of February.

The early registration drawing will be held at the Kickoff Session, Wednesday, June 3, 2015 at 8:00 a.m. at The Flamingo Las Vegas Hotel (You must be present to win!). This drawing is in addition to the other prize giveaways we have planned for the 2015 Summit.

If you are planning to register for the Summit, don’t delay! Increase your odds of winning an iPad Mini.

REGISTER NOW for the 2015 Global TapRooT® Summit!

Even in Humor, You can learn about Root Cause and People from Dr. Deming

January 22nd, 2015 by

Caution: Watching this Video can and will make you laugh…… then you realize you might be laughing at…

… your own actions.

… your understanding of other peoples actions.

… your past corrective or preventative actions.

Whether your role or passion is in safety, operations, quality, or finance…. “quality is about people and not product.” Interestingly enough, many people have not heard Dr. Deming’s concepts or listened to Dr. Deming talk. Yet his thoughts may help you understand the difference between people not doing their best and the best the process and management will all to be produced.

To learn more about quality process thoughts and how TapRooT® can integrate with your frontline activities to sustain company performance  excellence, join a panel of Best Practice Presenters in our TapRooT® Summit Track 2015 this June in Las Vegas. A Summit Week that reminds you that learning and people are your most vital variables to success and safety.

To learn more about our Summit Track please go to this link. https://www.taproot.com/taproot-summit

If you have trouble getting access to the video, you can also use this link http://youtu.be/mCkTy-RUNbw

Will Falling Oil Prices Put the Cost-Cutting Ax to Safety Improvement?

January 22nd, 2015 by

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It’s easy for a CEO and management to claim to support safety. But the proof comes when times get tough.

The price of oil has declined more that 50% in just six months. That has the oil field in crisis mode. Knee jerk budget cuts, travel restrictions, and layoffs have already started.

What does this mean to safety improvement? Many oil industry safety professionals get ideas about ways to improve by attending the TapRooT® Summit, networking with industry leaders and performance improvement experts, hearing about the latest best practices that will help them solve their toughest problems, and developing plans to take safety to a whole new and better level. But if travel budgets are slashed and conferences are not allowed, these new best practices won’t be learned, safety improvement will stop, and lives that could have been saved will be lost.

Now is the time for management to show their commitment to safety improvement. They can stand up, resist the fear of low oil prices, and demand that safety improvement continues even in times of budget restraint.

After all, safety is not just a priority that can be discarded when times get tough. Safety is a value that must be supported every day, year in and year out, in good times and bad, or people will start to believe that safety is option and the only real value is profit.

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Don’t let safety improvement become an unsupported slogan. Register for the TapRooT® Summit today!

Richard Phillips, Real Life Inspiration for the Movie Captain Phillips, to Speak at 2015 Summit

January 19th, 2015 by

Learn important lessons on leadership at the 2015 Global TapRooT® Summit from Richard Phillips, real life inspiration for the movie, Captain Phillips, who will be the closing keynote speaker on Day 3. The Summit begins on Wednesday, June 3, 2015 right after our 2-day Pre-Summit courses (June 1 and 2, 2015).

Phillips, Richard

Richard Phillips

For five days in April 2009, the world was glued to their TV screens as Captain Richard Phillips became the center of an extraordinary international drama when he was captured by Somali pirates who hijacked his ship, the first hijacking of a US ship in more than 200 years.

Though Captain Phillips describes himself as a “regular guy,” the world knows that his actions were anything but ordinary after the pirate attack. His harrowing and heroic efforts to survive an ordeal that riveted the world were only matched in valor by his decisive actions to save his crew and the ship they sailed. President Obama said, “I share the country’s admiration for the bravery of Captain Phillips and his selfless concern for his crew. His courage is a model for all Americans.”

REGISTER for the 2015 Global TapRooT® Summit, June 1-5, 2015, Las Vegas.

 

 

 

The Only No-Lose Game in Las Vegas

January 15th, 2015 by

I was in Las Vegas teaching a TapRooT® Course when I realized … We are the only no-lose game in town!

What do I mean? TapRooT® Training is GUARANTEED.

Here’s the guarantee:

Attend this course, go back to work, and use what you have learned to analyze accidents, incidents, near-misses, equipment failures, operating issues, or quality problems. If you don’t find root causes that you previously would have overlooked and if you and your management don’t agree that the corrective actions that you recommend are much more effective, just return your course materials/software and we will refund the entire course fee.

It’s that simple.

But there’s more.

On June 1-5, System Improvements is holding the only GUARANTEED conference that I know about. The 2015 Global TapRooT® Summit. If you need to learn best practices from around the world that will help you improve performance, you need to be in attendance!

Here’s the Summit guarantee:

Attend the Summit and go back to work and use what you’ve learned. If you don’t get at least 10 times the return on your investment, simply return the Summit materials and we’ll refund the entire Summit fee.

Another great guarantee because we know you will love the Summit.

Don’t wait. You can’t afford not to attend TapRooT® Root Cause Analysis Training and the TapRooT® Summit. Get registered today!

Don’t Miss Important Lessons Learned from Multi-fatality Incidents at the 2015 Global TapRooT® Summit

January 12th, 2015 by

Alan Smith and Mhorvan Sherret, Directors, Matrix Risk Control (UK) Ltd
and Law Enforcement Specialists,  are the closing keynote speakers for the second day of the 2015 Global TapRooT® Summit. The Summit begins on Wednesday, June 3, 2015 right after our 2-day Pre-Summit courses (June 1 and 2, 2015).

Smith.Alan.2

Alan Smith

Alan Smith and Mhorvan Sherret founded Matrix Risk Control (UK) Ltd. following successful careers in law enforcement when they were at the forefront of many major investigations. They wanted to promote excellence in investigation within industry to improve performance, and ensure that many of the tragic events they had witnessed never happened again. Both Alan and Mhorvan are passionate about not only finding out what happened, but why it happened and, most importantly, helping to put in place preventative measures that really work.

They have worked closely with System Improvements Inc. since 2009, spreading the TapRooT® word throughout the globe, and assisting organizations in making things better.

Sherret.Mhorvan

In founding and developing their own business, Alan and Mhorvan are acutely aware of the importance of their people and that their success is entirely relative to the performance of their staff.

Sadly, both have been involved in many incidents where the value of people has not been fully appreciated until it was too late, and they have learned the hard way how crucial it is to build a caring culture around a business and the importance of being ready for the unthinkable.

A death or deaths in the workplace can have a hugely negative impact on an organization but much can be done in readiness to ensure that the business continues effectively and, more importantly, those left behind continue to function in an environment where they know that the organization has done the right thing, and dealt with the helplessness that such an event brings in a sensitive and caring manner.

Alan and Mhorvan will share with you their experiences of multi-fatality incident consequences, and how you can prepare your organization for the nightmare scenario.

REGISTER for the 2015 Global TapRooT® Summit.

Fascinating History of the 2015 Global TapRooT® Summit Hotel

January 8th, 2015 by

FlamingoHotel

Las Vegas, the Entertainment Capital of the World, is a bright and exciting place filled with more entertainment and restaurants than anywhere in the United States.

Among the many elaborate hotels along the Vegas Strip, The Flamingo, host hotel for the 2015 Global TapRooT® Summit, is one to remember.

The history of The Flamingo dates back to 1945 when a man named Billy Wilkerson, a serious gambler, thought building his own casino was the solution to his addiction. Once construction began, he quickly realized he did not have enough money for such a large project so he found help from the Mob. Wilkerson and his new mobster business partner “Bugsy” Siegel were able to get The Flamingo up and running by December 26, 1946. It wasn’t long, though, before it fell under and was forced to shut down. Siegel gave it some time, decided to give it a second chance and scheduled another Grand Opening for March 1, 1947. The success the second time around was extremely profitable.

Come join us at the upcoming Global TapRooT® Summit in the famous Flamingo Hotel and you are sure to have a great time! Click here for more information on the Global TapRooT® Summit http://www.taproot.com/taproot-summit

The System Improvements / TapRooT® Room Block Rate is Just $129 a night!

5 Reasons to Bring Your Family to our June Summit!

January 7th, 2015 by

We all know about the late night adventures Vegas has to offer, but what if family fun is more your style?

June is a great time for family fun because the kids will just be finishing up another school year. Don’t be afraid to bring them to play during the Global TapRooT® Summit June 1 – 5, 2015. They’ll love these 5 types of attractions, and you’ll get a kick out of them too.

1. Animals

Shark Reef Aquarium at Mandalay Bay – See their Shipwreck exhibit, where water, fish, sea turtles, and sharks surround you – behind glass walls, of course!

Siegfried & Roy’s Secret Garden and Dolphin Habitat – Come see white lions, tigers, leopards, and panthers, not to mention dolphins! If you have some extra bucks to spare, your child can even be a dolphin trainer for a day.

2. Rides

Adventuredome – Your kids – and you – will be wowed by the Adventuredome Theme Park’s 25 simulations, rides, and IMAX experiences for all ages.

Gondola Rides at the Venetian – Enjoy this quintessential Italian boat ride through the waters near the Venetian Hotel, complete with your own singing gondolier.

Nevada Southern Railway – Do your kids love trains? Take them for a ride Saturday or Sunday after the Summit. For an extra fee, they can even ride in the engineer’s cab!

3. Fun Learning

Ethel M Chocolate Factory Tour – This free self-guided factory tour is just as delicious as it sounds, with generous free samples to boot. Don’t forget to check out the Cactus Garden and M&Ms world as well.

Las Vegas Natural History Museum – Learn about ancient dinosaurs, Egyptian pharaohs, and much more at the Las Vegas Natural History Museum.

4. Nature

Red Rock Canyon, Springs Preserve, and Mount Charleston all offer hiking, camping, and a peaceful getaway from the madness of Las Vegas life.

5. Entertainment

Pinball Hall of Fame – This quirky attraction boasts over 1,000 vintage pinball machines for you and your family to play. Each game costs from 25 to 50 cents. Finally! Machines in Vegas the kids can have fun on too.

Volcano at the Mirage – Come early for this free water, light, and music show outside the Mirage.

Bellagio Fountains – You’ve heard of these famed fountains; now bring the kids and see the hotel’s classic music and light show up close and personal for free.

Tournament of Kings Dinner Show – Take your family back in time and watch jousting, dancing maidens, and invading armies, all while eating like medieval knights: With your fingers.

What happens in Vegas doesn’t have to stay in Vegas. You can create memories with your family that you’ll never forget. When you come to the Global TapRooT® Summit Week 2015, you can learn the latest root cause analysis best practices and bring the family for some good clean fun too.

Learn How Character Drives Success from Dr. Beverly Chiodo at the 2015 Summit

January 5th, 2015 by
Dr. Chiodo

Dr. Beverly Chiodo

Dr. Beverly Chiodo is the opening keynote speaker for the second day of the 2015 Global TapRooT® Summit. The Summit begins on Wednesday, June 3, 2015 right after our 2-day Pre-Summit courses (June 1 and 2, 2015).

Known as the “Dr. of Encouragement,” Dr. Beverly Chiodo has received state and national recognition for her teaching including National Business Teacher for 1997 by the National Business Education Association. She has also been “Hero of the Day” on CBS national TV program, This Morning.

Dr. Jerome Supple, President of Southwest Texas State University said, “She has won every teaching award this university has to offer.”

We are excited to invite this award-winning, inspiring speaker back to the Summit to teach us about the importance of character.

REGISTER NOW for the 2015 Global TapRooT® Summit, June 1 – 5, 2015 in Las Vegas, Nevada.

Santa Didn’t Bring You an iPad Mini?

January 5th, 2015 by

That’s okay! You can still win one by REGISTERING EARLY for the 2015 Global TapRooT® Summit.

We are giving away an iPad Mini to the 2015 Global TapRooT® Summit early bird prize drawing winner.  An iPad Mini has all the great features of an iPad offering millions of ways to learn, work and play.

To enter the drawing, simply submit your paid Summit registration to our office before the end of February, 2015.

Here’s how you can get the most tickets to win – register for the Summit:

by January 31 and you’ll get 2 tickets in the drawing.

by February 28 and you’ll get 1 ticket in the drawing.

The early registration drawing will be held at the Kickoff Session, Wednesday, June 3, 2015 at 8:00 a.m. at The Flamingo Las Vegas Hotel (You must be present to win!). This drawing is in addition to the other prize giveaways we have planned for the 2015 Summit.

If you are planning to register for the Summit, don’t delay!  Increase your odds of winning an iPad Mini.

LEARN MORE about the Summit.

Learn How to Be Unstoppable with Walter Bond, former NBA Player, at the 2015 Summit

December 29th, 2014 by

Walter Bond is the closing keynote speaker on opening day of the 2015 Global TapRooT® Summit. The Summit begins on Wednesday, June 3, 2015 right after our 2-day Pre-Summit courses (June 1 and 2, 2015).

Bond.Walter

Walter Bond

Only 41% of the US workforce say “people take full responsibility for their actions” in their organization. That means that less than half of American workers are accountable for their work performance and production. If the key to production is accountability, Walter Bond, Mr. Accountability, is a no-brainer. Walter knows how teams and individuals should adapt, motivate themselves and hold themselves accountable for delivering great results when the game is changing. We believe that accountability from the top down is the key business game-changer that nobody is talking about or truly understands. In a competitive world, we are helping our clients thrive in business by teaching the power of accountability. Clearly, research reveals that organizations with poor accountability have high turnover, poor performance, subpar products and services, and low employee engagement. The bottom line is that the elephant in the room is . . . ACCOUNTABILITY.

Your organization is a reflection of your people, “No One Can Stop You But You,” is a powerful presentation that will connect with each individual and packed with powerful insights on how to build healthy confidence, become a peak performer, dominating your current role, eliminating all excuses and point the finger where it should be, at yourself.

REGISTER NOW for the 2015 Global TapRooT® Summit, June 1 – 5, 2015 in Las Vegas, Nevada.

LAST CHANCE to Get FIVE tickets in our iPad Mini Drawing!

December 29th, 2014 by

If you’re planning to attend the 2015 Global TapRooT® Summit, then you’ll want to register now because everyone who registers by midnight, December 31, 2015, receives 5 tickets in our drawing for a mini iPad!

early bird

Click here to drawing details!

REGISTER TODAY for the 2015 Global TapRooT® Summit, June 1-5, 2015, Las Vegas.

Don’t forget our Early-Bird Drawing for an iPad!

December 22nd, 2014 by

If you’re planning to attend the 2015 Global TapRooT® Summit, then you’ll want to register now because everyone who registers in December receives FIVE TICKETS in our drawing for a mini iPad!

early bird

Click here to drawing details!

REGISTER TODAY for the 2015 Global TapRooT® Summit, June 1-5, 2015, Las Vegas.

Dan Quiggle to Present “Excellence in Leadership” at the 2015 Summit

December 22nd, 2014 by

Dan Quiggle is the opening keynote speaker for the 2015 Global TapRooT® Summit. The Summit begins on Wednesday, June 3, 2015 right after our 2-day Pre-Summit courses (June 1 and 2, 2015).

Quiggle.Dan

Dan Quiggle

Dan Quiggle founded The Quiggle Group to promote and expand excellence in leadership. Beginning his professional career in the Office of Ronald Reagan, Dan learned leadership personally from the master himself – Ronald Reagan. Politics aside, President Reagan was one of the most gifted leaders our nation has seen in a generation and Dan was right there to see up close how President Reagan used and applied his natural skills to not only impact the lives of those around him, but lead the Free World! Dan has spent his career emulating and refining the skills he observed directly from President Reagan and is passionate about sharing his experiences with a new generation of leaders.

Having successfully started five companies in fields as varied as retail distribution and medical technology, Dan has the hands-on experience to authentically communicate with today’s top business leaders. As a graduate of UCLA, Dan currently serves as President and CEO of America’s Choice Title Company, recognized by Inc. Magazine as the 2nd fastest growing title agency in America. He is a company founder and serves on the Board of Directors. Dan’s professional accomplishments give him the experience and credibility needed to successfully support the leadership growth of any professional.

It’s Back! Early-bird Registration Drawing for the 2015 Global TapRooT® Summit!

December 15th, 2014 by

early birdYou can win a great prize by REGISTERING EARLY for the 2015 Global TapRooT® Summit.

We are giving away an iPad Mini to the 2015 Global TapRooT® Summit early bird prize drawing winner.  An iPad Mini has all the great features of an iPad offering millions of ways to learn, work and play.

To enter the drawing, simply submit your paid Summit registration to our office before the end of February, 2015.

Here’s how you can get the most tickets to win – register for the Summit:

by December 31 and you’ll get 3 tickets plus two BONUS TICKETS for a total of 5 tickets in the drawing.

by January 31 and you’ll get 2 tickets in the drawing.

by February 28 and you’ll get 1 ticket in the drawing.

The early registration drawing will be held at the Kickoff Session, Wednesday, June 3, 2015 at 8:00 a.m. at The Flamingo Las Vegas Hotel (You must be present to win!). This drawing is in addition to the other prize giveaways we have planned for the 2015 Summit.

If you are planning to register for the Summit, don’t delay!  Increase your odds of winning an iPad Mini.

LEARN MORE about the Summit.

2014 Global TapRooT® Summit Attendees Share Favorite Aspects from the Summit

November 14th, 2014 by

Steve Lerner shares what he will be taking back to his workplace to improve his organization after attending his very first TapRooT® Summit. Check it out:

Don’t have time to watch the video? Read the dialogue below.

What do you think about the Summit?

“I think the Summit is absolutely awesome. I had a great time. Learned quite a bit of stuff. Networking with hundreds of different people with what they do and what works for them and what’s not working for them and finding out that our problems are not just our problems. Most everybody is going through some of the same things.”

So, what would you say to your co-workers about the Summit?

“Yes, we need to come to the Summit more often since this is my first one.”

Have you learned any best practices that you’ll be taking back? 

“Yes, we had a couple of really good ideas, actually. The best practices that we created over the last couple of months, we are going to add going into corrective actions and digging deeper into tracking corrective actions. Not just talking about TapRooT® itself, but how effective are our corrective actions that we’re coming up with?”

Well, we’re glad that you came and got to see how great our Summit is and we hope that you will be back next year.

 

For more information regarding the upcoming Global TapRooT® Summit in June, 2015, click here. 

2014 Global TapRooT® Summit Attendees Share Favorite Aspects from the Summit

November 7th, 2014 by

Gard Clark attended the 2014 Global TapRooT® Summit and shared what he enjoyed the most about the Summit and how he can use it back home.

If you don’t have access audio or don’t have time to watch it, here is what Gard had to say:

What is your favorite part about the Summit? 

“My favorite part this year was how all the presentations worked together to build a theme and, for me, that was team work and getting your corrective actions done and using the TapRooT® method to figure out what you were doing.”

Great, well we look forward to seeing you next year. Thank you!

 

For more information regarding the 2015 Global TapRooT® Summit coming up in June, click here. 

SAVE THE DATE for the 2015 Global TapRooT® Summit

October 20th, 2014 by

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Be proactive in gaining valuable new skills to improve safety, equipment reliability, operations, and quality. Mark your calendar for June 1 – 5, 2015, and get your budget approved for the 2015 Global TapRooT® Summit.

Where will the Summit be held? The Summit will be held at The Flamingo Las Vegas Hotel. Learn more about the location and determine your budget for travel.

What are the costs for registration? Budget $995 for the Summit, $1295 for a pre-Summit course or budget $2,090 for the Summit and a pre-Summit Course (a $200 savings!).

Summit attendees share experience, learn to apply the latest research, and meet in small groups (best practice sessions) with leading industry experts to share information and ideas across industry and organizational boundaries. The best practice sessions are organized under Best Practice Tracks to make it easier for attendees to create their Summit schedules. The 9 Best Practice Tracks planned for 2015 are:

1. Equipment Reliability Improvement & Troubleshooting

2. Human Error Reduction & Behavior Change

3. Improving Healthcare Quality & Patient Safety

4. Incident Investigation and Root Cause Analysis

5. Process Quality and Corrective Action Programs

6. Safety Improvement

7. TapRooT® Software

8. Certified TapRooT® Instructor

9. Special Topics

But the Best Practice Tracks are not set in stone. Each person that registers has the opportunity to create a custom track.

So, SAVE THE DATE, start thinking about which sessions you’d like to attend, get your registration fees and travel plans in the budget.

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We are pleased to announce that Richard Phillips, real life inspiration for the Movie Captain Phillips, starring Tom Hanks; and author of A Captain’s Duty: Somali Pirates, Navy SEALs, and Dangerous Days at Sea has confirmed to be our Keynote Speaker on Friday, June 5, 2015!

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Watch for more info in upcoming newsletters and in the future Root Cause Analysis Blog posts.

Visit the Summit website for more info.

2014 Global TapRooT® Summit Attendees Share Favorite Aspects from the Summit

October 17th, 2014 by

Rich Horan from PPL Electric Utilities shared some of his favorite aspects of the 2014 Global TapRooT® Summit in Horseshoe Bay, TX. Listen to what content he enjoyed most and what he will be taking back to his workplace to implement some of the Best Practices shared at the Summit.

Don’t have time for the whole video? Read below some questions we asked him and what he had to say.

How did you like the Summit? 

“I loved it! Very well organized. It was my first Summit and from the beginning right up to the end today it was very enjoyable and very nice to meet a lot of the people looking for the same experience and networking.”

What was your favorite session? 

“I would have to say the Best Practices and Learning. It was very interactive but there was a lot we walked away with, that I walked away with that get to take back to my work place and apply some of those lessons learned. So, I would have to say that was the better session of all of them.”

Can you think of any of those Best Practices that you’d like to share with us?

“The corrective actions and the effectiveness reviews. So the quality of the investigation is important but most important is the corrective actions and the effectiveness review as far as a follow up to see if there is some quality in those investigations.”

Did you attend the reception? How did you enjoy that? 

“Well, it was absolutely wonderful. It was a good way to break away and meet some people. There was beautiful weather, good music, and probably one of the better receptions I’ve been to in some of the conferences over the years, so, well done!”

How was the networking and the people that you met here? 

“I think that networking is very important and from that, learning what others are doing and sharing what I have done in the past two years as a TapRooT® instructor. So, very valuable to meet other people and continue that networking after the conference.”

For more information regarding the upcoming 2015 Global TapRooT® Summit in June, click here.

2014 Global TapRooT® Summit Attendees Share Favorite Aspects of the Summit

October 10th, 2014 by

Juan Silva attended the 2014 Global TapRooT® Summit this past April in Horseshoe Bay, Texas and shared with us his favorite aspects, best practices and sessions in Spanish.

Click here to learn more about the upcoming Global TapRooT® Summit in Las Vegas June 1-5.

Root Cause Analysis Tips: 2014 Global TapRooT® Summit Best Practices (KBR)

October 8th, 2014 by

John Hodges from KBR (Kellogg, Brown & Root) shared his TapRooT® Best Practice with us at the 2014 Global TapRooT® Summit during our Users Share Best Practices session. Watch his video below to hear more about how his team at KBR implements TapRooT® into their product line and various other areas of the company.

If you don’t have time to watch the video, here is his Best Practice tip:

“One of the things that we feel like is a best practice is that we have several product lines that not only investigate injuries or serious incidents, we also drop it down to a level of Near-Miss incidents and investigate those as well because those are the things that are going to lead to a serious incident in the future. The other thing we do is that any of our people that go through TapRooT® training, have to attend a refresher every two years. The third thing that we do, that I feel like is significant, is offer all the people that we train on their first several TapRooT® analyses to send them in to us and we give them some coaching on what they need to do.”

Want to know more about the upcoming 2015 Global TapRooT® Summit in Las Vegas in June?

Click here!

Root Cause Analysis Tips: 2014 Global TapRooT® Summit Best Practices (Champion Technologies)

September 24th, 2014 by

Trevor Archibald of Champion Technologies shared his TapRooT® best practice with us at the 2014 Global TapRooT® Summit, during our Users Share Best Practices session. Watch his video below to learn how he keeps his investigation teams’ skills fresh and up-to-date:

If you’re at work and don’t have time to watch the video, here’s his tip:

“My name’s Trevor Archibald. I work with Champion in Canada. It was written into my performance contract this year to improve the quality of our investigations. And one of my activities in meeting that goal is holding three workshops a year. We’ve got two dozen folks trained in TapRooT® – [we'll be] bringing them back in here three times a year, putting them through a smaller 1-day workshop, giving them some investigations, doing it all over again. In addition to that I’ve written about a dozen things you all have said here so I’ll be adding that in as well.”

Want to learn more about our 2015 TapRooT® Summit in Las Vegas?

Click here: http://www.taproot.com/taproot-summit

Tribe of TapRooT® Users Meeting in Las Vegas Next June

September 11th, 2014 by

I heard an interesting speaker last week talk about technology adoption. He spoke about how valued brands developed a “tribe” of users who often networked and shared best practices. This often made the technology (the brand) better and more valuable.

That’s when I realized that TapRooT® Users were a tribe that constantly made TapRooT® a more valuable technology/brand.

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And once a year, the tribe gets together at The Global TapRooT® Summit.

Think of this like the tribal meetings of old. Or mountain men getting together at the rendezvous. Or, if you are from a Norse heritage, a þing (things). 

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If you’ve never been to the Summit, now is the time to start planning to attend. Mark out the dates (June 1-5, 2015) on your calendar. Get any budget requests to travel authorizations started (or at least planned for). See if you can get a team of your best performance improvement experts to register as a group. 

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You’ll return to work from the Summit energized to make improvement happen with great ideas and best practices from around the world. General Summit information is available HERE. The Summit schedule of events will be posted shortly.

Looking forward to seeing you and the rest of the tribe next June.

Mark Paradies
President, System Improvements 
The TapRooT® Folks 

Root Cause Analysis Tips: 2014 Global TapRooT® Summit Best Practices (Marathon Petroleum)

September 10th, 2014 by

Pete Reynolds of Marathon Petroleum Company shared his TapRooT® best practice with us at the 2014 Global TapRooT® Summit, during our Users Share Best Practices session. Watch his video below to learn how he uses peer groups to improve investigations:

If you’re at work and don’t have time to watch the video, here’s his tip:

We have a peer group that is kind of a silo buster. We all get together and talk about the TapRooT® Process and getting the investigation done.

Want to learn more about our 2015 TapRooT® Summit in Las Vegas?

Click here: http://www.taproot.com/taproot-summit

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