Taproot

A new 30-minute talk has been added to the Safety, Process Safety and Risk Management Track session, “Risk Management & Safety,” (Thursday, March 1 at 10:50 a.m.). Australian risk management expert and TapRooT® Instructor, Jim Whiting, will present “Using the New Risk Management Standard ANSI Z690.2 : 2011 to Assess the Maturity of your Risk Management System.”

How mature is your organization’s RMS? This 30-minute workshop session focuses on one part of the 2-day pre-Summit course, Risk Management Best Practices, i.e. how to obtain assurance of the maturity, quality, adequacy of your RMS measured against conformity with the new ANSI Z690.2 Standard for RM Systems. This Standard provides specific audit criteria and guidelines for the principles, framework, and process required of a ‘Best Practice’ organization. An audit process using ANSI Z690.2 criteria can be performed on both an Internal / First Party and even a External / Third Party basis. Either way the resulting benefits center on being able to demonstrate internally and/or externally that your organization is managing risks in an adequate way. Hence, the audit results can provide confidence and assurance to your own people as well as external stakeholders. The workshop will discuss how the evidence-seeking questions/ activities in such an audit can be constructed, delivered and their results analyzed and reported.

Learn more in our 2-Day Pre-Summit Course (February 27 and 28)

If you would like to dig deeper into this topic, register for the 2-day pre-Summit course, Risk Management Best Practices.  Jim Whiting (member of the committee that wrote AS / NZS 4360:1999, that significantly contributed to the ultimate development of the international risk management standard ISO 31000 and now the USA Standard ANSI Z690:2011to) has enhanced the course for 2012.

Dennis Osmer, former Worldwide Head of HSE, will be presenting some thoughts about quality implementation of TapRooT®, a system he has used for over 20 years at the 2012 TapRooT® Summit. Key elements covered will be: use of pilots; internal teaching; site review teams; investigator training; focused approach to broad approach; and continuous improvement.

Dennis is a TapRooT® Instructor with over 40 years of industrial experience – the last seven years of his career as the World Wide Head of Health, Safety, Environment (HSE) and Emergency Management at CIBA Vision (a business unit of Novartis). There, he was responsible for the HSE activities for all of CVs operations (14 supply chain sites, 37 sales and marketing group companies, 11,000 employees on 3 continents). He has a pragmatic approach to developing and implementing HSE strategy which balances employee safety, environmental protection and business needs. He is a recognized expert with a track record of delivering performance.

His most recent activities were with Pandemic Preparedness, energy efficiency improvements, auditing, due diligence, new site start-up and HSE strategies for world class performance. While with a different business unit, he was the deputy chief of an industrial brigade and part of a community outreach program.

Dennis has an MBA in general management and finance from Fairleigh Dickinson University, and a BA in mathematics from the same university.

This session will be part of the Quality and Corrective Action Programs track and the Leading Performance Improvement track.  If you are planning to sign up for a different track and want to attend this session, you may customize your schedule and add it!

We all benefit from safe workplaces. Employees and families have the peace of mind that a worker will return home safely each day, while employers gain greater productivity and avoid costly expenses that can come from workplace accidents.

Data from the U.S. Bureau of Labor Statistics over the past several decades tracks the number and rate of work-related injuries, illnesses, and fatalities.  It can help us understand who is getting hurt and what circumstances lead to those injuries.

William Wiatrowski

William Wiatrowski, Associate Commissioner, U.S. Bureau of Labor Statistics, will provide an overview of safety and health trends, and will provide a close-up look at certain populations and events on the Safety, Process Safety and Risk Management track at the 2012 Global TapRooT® Summit. Understanding these data – what data are available and how they can be used — can help to identify where to concentrate workplace safety and health resources in an effort to maintain a safe working environment.

Bryan Ward

Bryan Ward, President, WTMS, Inc., will be presenting how a quality plan can be used to drive continuous improvement in investigations at the 2012 Global TapRooT® Summit.

Bryan has dedicated the last 20+ years to designing and improving processes and creating cultural change at all organizational levels.  He has a passion for continuous improvement.

“Continuous improvement reveals itself in many different forms,” said Bryan.  “It can be an up front conscious effort to improve something — anything for that matter. In most cases it is a reactive decision as opposed to a pro-active decision.”

Bryan will show how in the following case, it was neither. It was nurtured through developing a Quality Management System.

Working on an Enterprise Transformation project with a client, Bryan discovered that they had “said” all of the right things to be in compliance for a specific project, but did not have anything behind the curtain, so to speak. No substance. In this case there was a Quality Manual, but no Quality Management System. If a client had asked them to produce performance metrics to prove stability in the system … it could not be done. It would simply have been stated as such, “ … we stand behind our work 100% … no questions asked.” That is a confident statement, but there was nothing available to measure and track true service performance.

After reading through this Quality Manual, Bryan developed a system that measured the company’s core competencies. But, having served as a change agent for many years, he knew that if there was no ownership at the field level this was simply going to be a system that if not pushed, would not be used.

The system began with training on the system, the measurement requirements, self verification / self audit process and forum for review.

After implementation, the Quality Management System revealed several area’s where the business could improve. Not from a quality standpoint, technically they were very sound, but in the Enterprise it revealed area’s to improve. After reviewing the data for several months the following Continuous Improvement initiatives were under taken:

Reduce consumable costs by implementing a consolidated tool kitting process
* Vendor Managed Inventory
* Standardized Consumables & Tools By Field Service Craft
* Create a pull system for tools and consumables; eliminate the PUSH system

Preventative Maintenance Program
* Tools ( Hand and Pneumatic )
* Tool / Work Trailers
* Electrical / Rigging Equipment

Review audit results weekly at the General Manager Meeting
* Gross Profit was improved by 11% through this initiative
* Self Verification audits revealed the real issues being felt at the field service level ( Voice of the Customer ) * TRIR / EMR rates were reduced with the focus of weekly review of equipment and processes. Less hand and eye injuries.
* General Manager “Top 5” List started with this review ; this is rolling list of improvement actions sponsored by the General Manager ( On Going Improvement Items )

Register for the “Quality Issues” session and learn how this quality plan was used to drive continuous improvement efforts.  You can add it to your schedule as a custom course, or register for the Quality and Corrective Actions track (this session is part of the Quality program).

Learn more about Bryan Ward and the February 29 – March 2, 2012 Summit in Las Vegas, Nevada on the Summit website.

TapRooT® software allows electronic reporting of incidents and provides categorization necessary to track them.  It helps investigators organize their thoughts and present information they collect.  The software helps facilitate the root cause analysis of reactive and proactive investigations, and provides advanced equipment troubleshooting tools to understand equipment failures.  The software provides an electronic review and approval feature for management, maintains a database of incident information, and provides tracking, validation and verification of corrective actions.  It also provides categorization and trending capabilities to allow the use of advanced trending techniques.

TapRooT® software users around the world are planning to register for the TapRooT® Software Super Users/Administrators track the 2012 Global TapRooT® Summit to learn best practices in using this software and learn all of the latest developments.  Here are a few sessions planned for 2012 to help you get the most from your TapRooT® software:

Chris Vallee

Chris Vallee will be presenting “Trending Using the TapRooT® Software.”  This session will cover how to use your data for trending purposes in the TapRooT® V5 Software, including:

• Corrective Action Status Reports
• Root Cause Reports
• Search Function
• Defining Trending Going Forward

Chris Vallee is a TapRooT® Instructor and Senior Associate at System Improvements.

Dan Verlinde

Dan Verlinda will be presenting, “Bridging the Software Knowledge Gap.”  Dan is the Director of Information Technology & Software Development at System Improvements.

Aguilar Sáez René Alejandro

Aguilar Sáez René Alejandro will be a keynote speaker at the Global TapRooT® Summit, Las Vegas Nevada, February 29 to March 2, 2012.

In early August 2010, Chile’s San José copper and gold mine collapsed, trapping 33 miners 2,300 feet underground.

At that time, René was the Safety and Health Manager at El Teniente Mine at Codelco, the world’s largest copper producer. When he arrived at the San José Mine with civil engineer, André Sougarret, he became the second in charge of the rescue operation.

René was the coordination liaison between those present at the site, including the technical rescue teams and authorities from the Ministries of Mining, Interior, Health; the Chilean Safety Association; and the Army. During the rescue operation, René and André held daily contact with the trapped miners and their families.

In the final stage of the San Lorenzo Operation, he was responsible for leading the teams in charge of the final rescue; working with Codelco and Asmar engineers in the design and fabrication of the rescue capsules; selection and training of rescuers; and hoisting equipment and communications systems.

Today, René Aguilar is Corporate Manager of Safety and Occupational Health at Codelco.

There is now a global body of scientific evidence that shiftwork in the 24/7 workplace is a high risk occupational safety exposure, and that the development of Fatigue Risk Management Systems (FRMS) has emerged as the internationally accepted standard for managing the inherent costs, risks and liabilities of shiftwork.

“Using FACT to Meaure & Analyze Fatigue” will be presented by Bill Sirois at the 2012 Global TapRooT® Summit, and will review the new ANSI standard for FRMS in refining and petrochemical industries, as well how the other industries as diverse as Aviation, Railroads, Mining and Utilities are implementing Corporate FRMS systems as a continuous improvement process. It will also provide examples of fatigue management tools that can provide the analytics needed to ensure the success of programs for optimizing shiftworker health, safety and quality of life.

Bill Sirois

Bill Sirois is Senior Vice President and Chief Operating Officer for Circadian Technologies, a leading research, information and consulting firm specializing in reducing the costs, risks and liabilities of shiftwork and extended hours operations. Bill has a chemical engineering and ergonomics background, with more than three decades of operational management and consulting experience in the areas of health, safety, and productivity.

This session is part of the “Human Performance & Behavior Change” Summit track, but no matter what track you choose you can easily add this session to your schedule (learn how).

Join us at the 2012 Summit, Las Vegas, February 29 – March 2, 2011.

TapRooT® is a powerful tool for analyzing near misses, at risk behaviors, and troublesome trends. It is not difficult to analyze these things; the challenge lies in ensuring you have the right data to analyze and working within your resources.  Come to the 2012 Global TapRooT® Summit and learn how to develop your near miss reporting and at-risk observations.  Also learn how to categorize the data, and how and when to act using trending techniques and TapRooT®.

Boris Risnic

Boris Risnic will be leading this informative session.  Boris teaches TapRooT® in English, Spanish, and Portuguese.  He has conducted multi-national TapRooT® deployment for companies in Central and South America and has conducted over 50 TapRooT® investigations worldwide.  Boris has a BS in Industrial Engineering – Electronics.

Join us at the 2012 Global TapRooT® Summit and learn how to identify and fix potential fatality risks in the best practice session, “Proactive Prevention of Injuries & Accidents Due to Human Error.”  Ron Pryor will discuss proactive approaches for identifying and eliminating or remediating potential fatality risks related to human error. Time will be alloted for questions.  This session is part of the “Human Performance & Behavior Change” track, but no matter what track you choose you can easily add this session to your schedule (learn how).

Ron Pryor

Ron is the owner of Pryor Experience LLC, a safety and performance improvement consulting business helping clients around the world achieve breakthrough improvements in safety and health, quality, productivity, reliability, and profitability. Ron previously worked as a Senior Staff Safety Engineer and Human Performance Coordinator at Alcoa’s Davenport Works aluminum rolling mill in Bettendorf, Iowa. Ron’s 30 year Alcoa career included assignments in Operating Line Management, Production Planning and Supply Chain, and 20 years in Health and Safety. In addition to working with the full spectrum of traditional industrial safety programs and initiatives, Ron led the integration of human performance concepts, including root cause analysis, across all organizational functions. Ron is a Certified Safety Professional, a Certified TapRoot Instructor, and a member of ASSE. Ron attended Wittenberg University (BA Business Adminstration) and West Virginia University (MS Safety Management). After spending a significant portion of the past 25 years coaching and officiating youth soccer, volleyball, and basketball, Ron is enjoying bicycling and boating in his spare time.

Create your custom schedule for the 2012 Global TapRooT® Summit, February 29 – March 2, 2012 in Las Vegas, Nevada.

Join us in Las Vegas for Summit week February 27 – March 2, 2012.  Here are a few things to make your decision easier and to help you start planning:

A downloadable 2012 Global TapRooT® Summit Brochure.

2012 TapRooT Global Summit

VIDEOS – Personal invitation from Mark Paradies and “Things to do in Vegas” videos (View videos).

History of the TapRooT® Summit (Read article).

Early registration prize drawing information:  Win Vegas Show Tickets and Win an Apple iPod Touch.

LEARN MORE on the Summit website:  http://www.taproot.com/summit.php.

Lori Reineke-Avant is a married, suburban, working mother of two adult children and a 27 year resident of  Atlanta, Georgia.  One evening in the fall of 2009, while driving alone, Lori was involved in a traffic accident that resulted in fatal injuries to a pedestrian crossing the highway on a red light. Although witness testimonies confirmed the pedestrian had crossed the street illegally, three months later Lori was charged and arrested on a four count felony vehicular homicide charge that included texting while driving.  Her charges arose from a local statute that allowed for distracted driving charges in the absence of any law at that time that banned cell phone usage while driving.  What had been a quiet suburban life for Lori turned in to a personal and public 2 year battle to prove her innocence of texting while driving during the accident.

The story of her experience takes on many twists and turns, including false accusations of texting by a third party, a local political agenda to ban texting while driving and the lessons she has learned about the potential for criminal prosecution of accidents.  Lori will be sharing her story at the 2012 Global TapRooT® Summit — hear it by adding the best practice session, Criminal Prosecution of Accidents, Thursday, March 1, 2012, 10:50 a.m. to your Summit schedule.

Strain and sprain injuries continue to plague many organizations, even after they have made extensive ergonomic design changes. What other options besides redesign are available to help address soft tissue injuries?

We’ve planned an Ergonomic and Human Performance Improvement session at the 2012 Global TapRooT® Summit to help answer this question.  Look for this session, “Ergonomic & Human Performance Improvement,” on the “Human Performance & Behavior Change” track, but no matter what track you choose you can easily add this session to your schedule (learn how).

While tool and workstation design are important for injury prevention, the missing link is often gaps in workers’ mental and physical skill sets. In our experience, a few, easily learned, principles cannot only reduce strains and sprains, they can also help change your culture.

In this session, Ron Bowles will demonstrate:

• “Personal Ergonomics”: Sampling of critical mental and physical skills and actions for turning around safety and ergonomic performance

• Methods for sustaining/anchoring skills and actions to develop default, positive automatic pilots,

• Organizational strategies that have proven to cut strains and sprains up to 75%

• How to create a Personal Ergonomic culture – energizing engagement, creating positive change and performance, while reducing complacency and hidden at-risk actions

Ronald Bowles

Ron Bowles has worked over 25 years in Safety – first as a hands-on, Safety manger for a manufacturing plant; later as a Behavioral Based Safety consultant, putting into practice and fine-tuning BBS implementations. For the last six years Ron has served as the Director of Operations for SSA/MoveSMART®.

Ron’s emphasis at SSA/MoveSMART® has been on developing and sustaining implementations of the practical MoveSMART® systems for preventing strains/sprains, slips/trips/falls, and hand injuries. The following companies, and many more, are successfully using these systems: Alcoa, American Airlines, American Electric Power, Amtrak, Avon, Bell Helicopter, BHP Billiton, Boeing, BMW, BP, Dynegy, Freeport-McMoran, General Cable, Harley-Davidson, Honda, Michelin, Nissan, Pfizer, Premier Power Ireland, RockTenn, Southern Nuclear, Textron, Tucson Electric Power, United Airlines, U.S. Steel, Vestas, Xerox, and many others in over 60 countries.

Ron has written articles on elevating safe actions and skills, which have appeared in Occupational Health & Safety and Professional Safety. Ron has also been interviewed for and featured in the National Safety Council’s Safety+Health magazine.

Ron has keynoted and presented at numerous national and regional conferences, as well as at many corporate and trade conferences. Ron uses a variety of effective learning tools to involve, inspire, and engage audiences, resulting in learning that “sticks.”

Everyone who registers for the Safety, Process Safety and Risk Management track at the 2012 Global TapRooT® Summit will be enrolled to attend the best practice session “Risk Management and Safety.”

Richard Mesker

Malcolm Gresham

Richard Mesker will present “Risk Managment and Safety: Safety Third” during this session.  When anticipating risk, performing risk analysis, and allocating resources is safety first or is it actually third/fourth/fifth in the priority list? If so, why? We have all heard the mantra of “Safety First.” Let’s find out if, in fact, safety is first.

Malcolm Gresham will be presenting “Assessing Organizational Risk Maturity” during this session.  How do you assess your organization’s risk management maturity? It is no longer sufficient to implement a Risk Management Framework and hope for the best. Organizations need to assess whether their current level of risk management is appropriate. The Risk Maturity Model provides organizations with a valuable measure of the ongoing development of their ability to manage risk.

If you are not planning to register for the Safety, Process Safety and Risk Management track and are interested in attending, simply customize your schedule and add this session.  Call us today at 865.539.2139 for more information about registering for the 2012 Global TapRooT® Summit.

We are constantly at work behind the scenes to improve the software that so many depend on every day. The feedback that we receive from our users and instructors plays an important role into what goes into future releases. Additionally, we are constantly staying apprised of the changes in technology that can enhance the user experience.

Matthew Irving

You have an opportunity to look behind the scenes at how all of these factors come into play when deciding how and what goes into the TapRooT® software at the 2012 Global TapRooT® Summit.  Register for the TapRooT® Software Super Users/Administrators or add the best practice session, “How You Can Help Shape the Future of TapRooT® Software” to your schedule  (learn how).

Matthew Irving will be leading this session.  Matthew has over 10 years of software development experience, with a focus on enterprise level development and architecture. Before joining Improvement Interactive, TapRooT®s technology partner in software development, Matthew was the development manager in eCommerce, education, and the health care industry.

Learn more about the TapRooT® Software Super Users/Administrators track on the schedule page.