Category: Summit

LIVE from Texas: The 2014 Global TapRooT® Summit! Day 3

April 11th, 2014 by

This Summit has been a great one. We’ve enjoyed sunny Texas weather, gorgeous LBJ Lake sunsets, and a truly motivational time of learning root cause best practices and meeting new colleagues.

This morning, our own Barbara Phillips shared interviewing tips for reading non-verbal behavior. I never knew there were so many little body language signals to read and find out what people are really communicating! Baarbara also received an award for being a favorite speaker here at the TapRooT® Summit.

P1060826

 

P1060844

P1060845

Then we gathered together in groups for our Planning Your Improvements sessions, and discussed the best practices we’ll bring back home to improve our workplaces.

P1060576

And we ended our day and our 2014 TapRooT® Summit with a keynote address from Rocky Beleier, Vietnam Veteran and former Pittsburgh Steeler. What an honor to meet him and an inspiration to hear his story and what he learned through life’s challenges.

P1060854

P1060864

Now that the day’s done, we’re ready for more fun! We’re headed to our annual Summit Charity Golf Tournament. Join us tomorrow for photos of that!

What was your favorite part of the Summit experience? Share in the comments below!

LIVE from Texas: The 2014 Global TapRooT® Summit! Day 2

April 10th, 2014 by

Day 2 of the 2014 Global TapRooT® Summit was just as great as the first. Mark Paradies, TapRooT® Co-Creator and System Improvements President, discussed how we can perform world class performance improvement in his keynote address.

P1060762

P1060767

Then Dan Verlinde showed us What’s New in the TapRooT Software. He asked his over 150 attendees to clap when he showed an improvement they liked, so he could get immediate feedback. Suffice it to say that he received a lot of applause today!

P1060743

P1060744

Alan Smith, Alan Scott, and Harry Thorburn shared a sobering and captivating session called Infamous Accidents, in which they discussed the Piper Alpha and Titanic disasters and potential root causes and ways these events could have been prevented. Alan Scott shared his personal experience assisting in the Piper Alpha investigation. It was powerful and fascinating.

P1060811

Our day rounded out with a passionate keynote address from Edwin G. Foulke, Jr., Former Assistant Secretary of Labor for OSHA. He let us in on OSHA’s future sweeping workplace safety changes. My favorite quote from him was, “You have to have safety before you can have efficiency, productivity, and quality.”

P1060821

Join us tomorrow for a recap of our third and final day of the 2014 Global TapRooT® Summit!

Did you attend the Summit? What was your favorite experience of the day? Please share in the comments below!

LIVE from Texas: The 2014 Global TapRooT® Summit! Day 1 – Reception

April 10th, 2014 by

Last night’s Summit Reception was a blast! The Yacht Club at the Horseshoe Bay Resort hosted us, and served delicious appetizers and drinks in the beautiful Texas evening. Carl Dixon of The Guess Who spent hours jamming on his guitar and making our evening unforgettable. We so enjoyed networking and having fun with you last night!

P1060686

P1060687

P1060692

P1060702

P1060705

P1060706

P1060708

LIVE from Texas: The 2014 Global TapRooT® Summit! Day 1

April 9th, 2014 by

P1060656

Today we kicked off the 2014 Global TapRooT® Summit, and it has started with a bang! With over 350 attendees from across industries and across the globe, the Horseshoe Bay Resort is abuzz with activity.

The Name Game is always a fun networking game we play every year. We made some great connections!

P1060471

P1060483

P1060491

We started our day with a motivating and energizing keynote address from Christine Cashen, with the snappy title of “Why Brainstorm When You Can Brain El Nino?” We learned tips on how to amp up our brainstorming and problem solving ability in the workplace and in our lives. One of my favorite lines was,”There’s a direct link between the ‘ah ha!’ Idea moment and the ‘ha ha’ of laughter.”

P1060512

P1060551

During our very first Best Practice session, we took part in an attendee favorite: TapRooT® Users Share Best Practies… TapRooT® Users gathered together in round table discussions of their tips, tricks, & best practices for using TapRooT® to investigate incidents and accidents at their facilities. We got these on film, so look out in the following weeks for their innovative ideas on the blog!

P1060579

P1060585

We also enjoyed a Mark Robinson’s comedy & magic act during lunch. Here, he cuts open an orange to find Jennifer H.’s dollar bill! He wore his PPE, of course!

P1060640

Akivah Northern taught a fascinating session called “Systems RCA of Intergenerational Issues.” I’ve never seen TapRooT® investigation techniques applied to behavioral & human resource issues in a way that relates to personal and professional life so well. You’ll have to see our video of this in the coming months – it’s too good to miss!

P1060663

And we ended our first fantastic day with Canadian rockstar Carl Dixon. After decades of rocking with bands like April Wine and The Guess Who, he suffered terrible injuries in a car accident. His inspirational keynote address about his recovery got our feet tapping and our minds inspired and motivated to persevere, despite the challenges we may face.

P1060671

P1060672

P1060668

Now we move on to our Wednesday Night Reception here at the Horseshoe Bay Resort, where Carl will rock us with his acoustic skill and the Yacht Club will serve us delicious hors d’oeuvres. Join us on the blog tomorrow for more Summit live action!

 

WhoDunIt? Things Are Heating Up Pre-Summit

April 7th, 2014 by

If you look closely, there is not only an outline of a body on the floor but blood on the corner of the striped couch. Looks like a murder mystery, but it is part of the 2-Day Pre-Summit TapRooT® Evidence Collection Course.

whodunit

Best Practice Session 1 – Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 1
Wednesday, April 9, 2014
10:30 a.m. – noon

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

==========

TapRooT® Users Share Best Practices (Linda Unger, Benna Dortch and Michelle Wishoun) (Presentation will be uploaded when received from presenter.)

==========

Advanced Causal Factor Development (Ken Turnbull)

Causal Factor Worksheet

Causal Factor Worksheet Portrait

Safeguard Chart with Categories

Potential Causal Factor Test

==========

Character Driven Success (Beverly Chiodo) (View presentation.)

Best Practice Session 2 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 2
Wednesday, April 9, 2014
1:00 p.m. to 2:20 p.m.

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

==========

Slips, Trips and Falls: The Science Behind Walking HSL (Robert Shaw) (View presentation.)

==========

Maintenance & Safety Improvement – How They Are Related (Jade Washmon) (View presentation.)

==========

Error Proof Health Care – How to Accelerate Your Improvement Efforts (Kevin McManus) (View presentation.)

==========

Using TapRooT® for a Process Improvement (Jonathan Kennedy) (View presentation.)

==========

A Beginner’s Guide to Investigation Using TapRooT® Single User Software (Ralph Brickey) (View outline - Presentation will not be public.)

Best Practice Session 3 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 3
Wednesday, April 9, 2014
2:40 p.m. to 3:50 p.m.

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received from the presenters. If you have any questions, please e-mail Barb.

==========

Using TapRooT® to Prevent Serious Injuries and Fatalities (Dave Janney) (View presentation.)

==========

Where is Your Equipment Reliability Program? The Good, The Bad & The Ugly (Mark Olson) (View presentation.)

==========

How Good Communication Changes Human Performance (Clare Solomon and Mark Ormond)(Handout 1) (Handout 2)

==========

Systems Root Cause Analysis of Intergenerational Issues (Akivah Northern) (Presentation will be uploaded when received from presenter.)

==========

Measure Your RCA System: The Good, The Bad & The Ugly (Richard Mesker, Ralph Blessing, Brian Dolin) (Presentation will be uploaded when received from presenter.)

==========

TapRooT® Case Studies (Kevin McManus) (View presentation.)

==========

Stump (and Advise) the Software Experts (TapRooT® Development Team) (Presentation will be uploaded when received from presenter.)

Best Practice Session 4 – Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 4
Thursday, April 10, 2014
9:10 a.m. to 10:30 a.m.

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

==========

What’s New in the TapRooT® Software (Dan Verlinde) (Presentation will be uploaded when received from presenter.)

==========

The Business End of Equipment Reliability, Part 1 (Heinz Bloch) (View Presentation.)

==========

Why Exceeding Customer Expectations is Wrong (Chris Vallee) (Presentation will be uploaded when received from presenter.)

==========

Do You Have What It Takes To Sell Safety? (Clare Solomon & Larry Perkinson) (Presentation will be uploaded when received from presenter. (Handout 1) (Handout 2)

Best Practice Session 5 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 5
Thursday, April 10, 2014
10:50 a.m. to noon

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

==========

Get Your RCA PhD: Advanced Root Cause Analysis Using TapRooT® (Mark Paradies) (View Presentation.)

==========

The Business End of Equipment Reliability, Part 2 (Heinz Bloch) (View Presentation.)

==========

Slips, Trips and Falls: The Science Behind Walking HSL (Rob Shaw) (View Presentation.)

==========

Metrics & Trending

Kevin McManus – Your Metrics Must Have a Purpose (View Presentation.)

Chris Vallee – (Presentation will be posted when received from presenter.)

Best Practice Session 6 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 6
Thursday, April 10, 2014
1:00 p.m. to 2:20 p.m.

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

==========

TapRooT® Certified Instructor Recertification Workshop (Presentation is not public – Certified Instructors only.)

==========

The Foundations of Equifactor® (Heinz Bloch) (View presentation.)

==========

Human Performance Tools & Organizational Factors (Mark Paradies and Frank Verschueren)

(View Mark Paradies’ Presentation.)

(View Frank Verschueren’s Presentation.)

==========

Expert Facilitation of Investigations Using TapRooT® Software (Brian Tink) (Presentation will be uploaded when received from presenter.)

==========

Driving Safety – Culture Leads to Success (Bruce Huber) (View outline - presentation will not be public.)

 

Best Practice Session 7 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 7
Thursday April 10, 2014
2:40 p.m. to 3:50 p.m.

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

==========

Infamous Accidents:

  • Piper Alpha (Alan Smith & Alan Scott) (Presentation will be uploaded when received from presenter.)
  • Titanic (Harry Thorburn) (View Presentation)

==========

Fatigue & Human Performance – The Tell Tale Signs of Fatigue-Related Mistakes (William Sirois) (Presentation will be uploaded soon.)

==========

CAPA Best Practices: Is Your Industry Really that Different?

  • Power Distribution Industry: Establishing and Sustaining a Corrective Action Steering Committee (Amy Bratkovic) (View Presentation.)
  • Lawrence Berkeley National Laboratory Corrective Action Effecitveness Review Approach (Theresa Triplett) (View Presentation.)

==========

How We Implemented TapRooT® Enterprise Software (Scott Gunderson & Jennifer Hegert)

(View Scott Gunderson’s presentation.)

(View Jennifer Hegert’s presentation.)

==========

The Foundations of Equifactor® (Heinz Bloch) (View Presentation.)

 

 

Best Practice Session 8 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 8
Friday, April 11, 2014
8:00 a.m. to 8:50 a.m.

the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

==========

Interviewing: DeCoding Non-Verbal Communication (Barb Phillips) (View Presentation.)

==========

Best Practices in Equipment Reliability (Heinz Bloch) (View presentation.)

==========

Wellness Programs (Dr. Becky Blessing and Ralph Blessing) (View presentation.)

==========

High Reliability Industry Lessons Learned for Healthcare (Gard Clark, Kay Gallogly & Dana Barclay) (View presentation.)

==========

Test Drive the Version 6 Software (Dan Verlinde) (Presentation will be uploaded when received from presenter.)

It’s Summit Week!

April 7th, 2014 by

SummitBanner 2014

It’s Summit week so you will probably mniss some of our posts on current events because we are at the Summit!

However, we will try to keep you updated with the latest Summit news.

Stay tuned for updates!

2014 TapRooT® Charity Golf Tournament Pairings

April 3rd, 2014 by

Yes! It is time again for the TapRooT® Charity Golf Tournament that supports the Oasis of Love Women’s Shelter. 

This year the tournament is being held at the Horseshoe Bay Golf Club near Austin, TX.

There’s still time to sign up. See more details by CLICKING HERE.

And the pdf below shows the preliminary team pairings (subject to change with additional registrations).

Screen Shot 2014 04 03 at 6 01 40 PM

We’ll see who can put together the best combination of skill and luck to win the coveted TapRooT® Cup.

Thought Leaders to Meet at Summit near Austin … Will You Be There?

March 26th, 2014 by

MarkIrelandWhat is a “thought leader”? I wasn’t sure what that meant when I heard the term recently because I wasn’t up-to-date with the latest lingo.

So, I read a Forbes article about thought leaders, (“What is a Thought Leader,” Russ Alan Prince and Bruce Rogers, March 16, 2012). Here’s how the article defined them:

Thought Leader Definition Part 1:

“A thought leader is an individual or firm that prospects, clients, referral sources, intermediaries and even competitors recognize as one of the foremost authorities in selected areas of specialization, resulting in its being the go-to individual or organization for said expertise.”

Thought Leader Definition Part 2:

“A thought leader is an individual or firm that significantly profits from being recognized as such.”

This made me curious, so I dug a little deeper and discovered five unmistakable qualities of a thought leader:

1. Thought leaders are driven by a higher purpose. The reward they seek is more than money; they find reward in a work that is a service to other human beings in some way.

2. Thought leaders implement positive change by first seeing things differently than the rest of the crowd. Their work helps people become unstuck and move forward.

3. Thought leaders are highly motivated and passionate about their missions. This inspires everyone they come into contact with to make a change for the better.

4. Thought leaders focus on their one big thing for decades. They are energized by expansiveness, but have always been driven toward solving one big problem.

5. Thought leaders are interested in creating positive change in the lives of others because they love people. They become students of human behavior, and are more interested in your story than their own.

That got me thinking. People at the Global TapRooT® Summit are thought leaders!

They are individuals and companies that are recognized as leaders in certain specialized areas or industry leaders AND they benefit from the knowledge they learn and take back and apply from the Summit.

Are you a thought leader? Do you want to be a thought leader? 

Then you should register NOW for the 2014 Global TapRooT® Summit at Horseshoe Bay near Austin, Texas. The pre-Summit courses are on April 7-8. The Summit is next week – April 9-11.

For more information, see:

http://www.taproot.com/taproot-summit

Root Cause Analysis Training in Horseshoe Bay, Texas – Join Our Annual Summit Charity Golf Tournament!

March 26th, 2014 by

Check out this short video of the fun we had last year at the Charity Golf Tournament:

The 2014 TapRooT® Summit Charity Golf Tournament will be held at the Horseshoe Bay Golf Club on Friday, April 11th at 12:00 pm. No experience necessary! The tourney is fun for golf enthusiasts and those new to golf.

It’s all for a great cause. Money raised will be donated to the Oasis of Love Women’s Shelter in Clinton, Tennessee. This not-for-profit 501(c)(3) qualified shelter houses around a dozen women and their children who are seeking a safe transition from an abusive situation so they can build a new life.

Pricing: $120 per person / $50 Golf Rental

Rules: Each team member can buy 4 charity items for their own use in the tournament. Items costs $25 each. All items will be available for purchase via check (payable to “Oasis of Love”) or cash at the golf course prior to the tournament. They are:

  • Mulligan: Re-do on any tee-off except the longest drive and closest to the pin competitions.
  • Yellow Tee Off: Instead of using the regular tee (gold for men, orange for ladies), golfers can use the yellow tee for one hole. Not to be used for the longest drive and closest to the pin competitions.
  • Toss: You can advance your ball from where it stops by tossing it as far as you can to “continue” the shot. Not to be used for the longest drive and closest to the pin competitions.
  • Save-a-Stroke: You can take one stroke off your team’s score.

All these items must be used by the individual player who purchased them. They cannot be traded or given to other team members.

Donations: Additional donations may be made via cash or check (payable to “Oasis of Love”). All donations will be matched by System Improvements.

Sign up for the Annual TapRooT® Golf Tournament by clicking here!

There is Still Time to Register for the 2014 Global TapRooT® Summit – Here’s a List of Companies That Have Already Registered People

March 20th, 2014 by

SummitBanner 2014

You still have time to register for the 2014 Global TapRooT® Summit being held on April 7-11 in Horseshoe Bay, TX (near Austin).

Register by CLICKING HERE.

What can you learn about at the Summit? See the complete list of Tracks and talks by CLICKING HERE.

Who can you network with at the Summit? Here’s a preliminary list of the companies that have registered folks so far …

  • Access Midstream
  • Agrium
  • Air Liquide Electronics
  • Azko Nobel
  • Arcelor Mittal
  • Arizona Public Service
  • Arkema
  • B&W
  • Bayou Well Services
  • Belgium Federal Services for Labor
  • Cenovus Energy
  • CF Industries
  • CH2MHILL
  • Champion Technologies
  • Chevron
  • Chevron Phillips
  • Circadian Technologies
  • Cogentrix Energy
  • Colorado Rural Electric Association
  • ConocoPhillips
  • Drill-Quip
  • Emirates Nuclear Energy
  • Encana
  • Enerplus
  • Entergy
  • EPCOR Utilities
  • Exelon
  • Exterran
  • ExxonMobil
  • Flint Hills Resources
  • Formosa Plastics
  • Freyssinet
  • GE
  • Genentech
  • Hess
  • Husky Energy
  • Intertek-Hi-Clad America
  • Integris Health
  • Inter Pipeline
  • Irving Oil
  • KBR
  • Kemira Chemicals
  • KS Industries
  • Lawrence Berkley National Laboratory
  • Marathon
  • MB Century
  • McKee Electric
  • Military Healthcare Command
  • Mistras
  • Mobil Producing Nigeria
  • Monsanto
  • National Cooperative Refinery 
  • Northern Star Generation
  • NRG Energy
  • Nuclear Fuel Services
  • Occidental
  • Oceaneering
  • PAS Technologies
  • Patrik’s Water Hauling
  • PNM Resources Services
  • Potash Corporation
  • PPL Electric Utilities
  • PSEG 
  • Quanta Services
  • Red Cedar Gathering
  • Rockwater Energy Solutions
  • Sabodala Gold
  • SA Exploration
  • SASOL
  • Saudi Aramco
  • Shell
  • Siemens
  • Silver Strand Resources
  • Strand Energy
  • Subsea 7
  • Suncor
  • Synensis
  • Tervita
  • TESCO
  • Total
  • TransCanada Pipeline
  • Trojan Battery
  • UK Health & Safety Laboratory
  • United Regional Healthcare System
  • University of Pennsylvania
  • US Army
  • UTC Aerospace System
  • Vancouver Airport Authority
  • Weatherford
  • Westmoreland Coal
  • Willbros

How’s that for a variety of people to network with? Think you can learn something from someone in an industry besides the one you are in?

And what about what country people will be coming from? here’s a sample of the con tries that people who have already registered are from:

  • Australia
  • Belgium
  • Canada
  • Denmark
  • England
  • France
  • Kenya
  • New Zealand
  • Nigeria
  • Saudi Arabia
  • Scotland
  • Senegal
  • South Africa
  • Thailand
  • UAE
  • United States

This year so far, about a quarter of our participants are registered from outside the United States. So not only can you learn from people outside your industry, but also from people from around the world.

So don’t miss out on this very special meeting. Register today.

Root Cause Analysis Tip: Performance Tells You If Your Root Cause Analysis is Adequate

March 18th, 2014 by

At a meeting people were benchmarking their root cause analysis efforts. Several declared their root cause analysis systems adequate because they “thought” the reports found root causes. 

That got me thinking? “How did they know?”

They hadn’t performed a separate investigation. They only reviewed what was presented. And most of the time the people were reviewing the results of a 5-Why investigation (notoriously inconsistent).

So I asked myself how I would judge the adequacy of a root cause analysis. My answer seemed simple: RESULTS! If a company’s root cause analysis efforts are adequate, they won’t have repeat fatalities. They won’t have repeat near-misses of fatalities or serious injuries. They won’t have repeat quality issues. They won’t have to perform corrective maintenance for the same serious mechanical failure. If they are a hospital, they won’t have repeat sentinel events or near-misses of sentinel events.

If they have adequate root cause analysis, problems will be solved once and for all. If they have repeat problems, there is something wrong with their root cause analysis and/or corrective actions.

And since most incidents are repeat incidents at most facilities, the investigation is not only missing the root cause of the incident, but also, the root cause of why previous incidents failed to solve the problem.

But here’s the real answer … We all probably need to improve our root cause analysis and corrective action systems!

Even if we get good (adequate) results, we may be able to get BETTER RESULTS MORE EFFICIENTLY.

Where can you get ideas to improve your root cause analysis system and your corrective action program? At the 2014 Global TapRooT® Summit coming up on April 7-11. Don’t miss this chance to make your root cause analysis system produce results that are even better than adequate. See:

http://www.taproot.com/taproot-summit

What if You Missed a Meeting that Could Have Prevented Someone’s Death?

March 16th, 2014 by

Meeting

What if you missed a meeting that could have prevented someone’s death? Or what if you lost your job because you didn’t attend? Or your company lost millions of dollars simply because you didn’t attend a three-day meeting.

Would you make sure that you were there?

Sometimes that what I think about when someone says they just can’t attend this year’s Global TapRooT® Summit. Why? Because people have told me about the improvements in safety practices that they have learned about at the Summit that helped them save lives at their company. They told me how they applied best practices that they learned at the Summit to save their company millions of dollars. And they told me how the ideas they brought back from the Summit helped them looked good in front of their bosses and get promoted.

You might think that missing just one year isn’t that big of a deal … But that would be wrong. Every year the Summit is different. Every year there are different best practices discussed and leading edge practices presented. If you miss a year you might miss the best practice that could have helped you save a life in the following year. And even if that topic was repeated at a future Summit, that chance to save that life has been lost.

But how can you get your boss to approve attending (especially when the Summit is less than a month away)? They need to see the value and see that they too need the ideas that you will bring back. See the Summit brochure attached to the end of this newsletter and find the topics that will help you solve some of the toughest problems at your site. Then show your boss and explain that the company just can’t miss this valuable information. That should make the decision easy.

An intangible that you may not be considering is the motivation that you will get at the Global TapRooT® Summit. Have you thought about how much change you can make happen when you are motivated compared to being de-motivated? The Global TapRooT® Summit will help you revive your spirits and resume the battle to improve performance despite the obstacles. Register today! See:

http://www.taproot.com/taproot-summit

It Takes a Team to Achieve World Class Performance Improvement

March 12th, 2014 by

NewImage

 

Can the CEO alone make his company world class? No.

Can a Safety Manager make the safety culture world class all by himself? No.

Can a Maintenance Manager achieve world class equipment reliability without help? No.

It takes a team to make world class performance improvement happen. 

Senior management, middle management, supervisors, and shop floor employees all have a role to play to make world class performance a reality.

Would you like to learn more about what it takes to develop a world class performance improvement program? Attend the 2014 Global TapRooT® Summit and hear Mark Paradies, President of System Improvements and co-developer of the TapRooT® System, share what he’s learned from sources around the world about implementing  world class performance improvement. 

To be even more effective, bring a team to the Summit. Senior managers, the performance improvement sponsor, the performance improvement manager, incident investigators and problem troubleshooters, and shop floor workers that can help lead the charge to making your company’s performance improvement program world class.

Get more Summit info at:

http://www.taproot.com/taproot-summit

See the complete Summit schedule at:

http://www.taproot.com/taproot-summit/summit-schedule

And register at:

https://www.taproot.com/taproot-summit/register-for-summit

Root Cause Analysis Training in Texas – Summit Attendees Tell All! (VIDEO)

March 10th, 2014 by

What do past Summit Attendees have to say about their experience at the Global TapRooT® Summit? Find out in this short video. Some highlights:

“I’ll be bringing a couple of best practices home. [One] of the things I was interested in, specifically, was trending.” -Darryl H.

“There are several very mature organizations that I’ve met over these last 5 days that have very robust programs [to learn from].” – Nancy H.

“I got a chance to meet a lot of good people… it was overall a fabulous time.” – Patricia R.

Watch the video below to learn more of the insights you & your Summit colleagues shared with us over the last few years:

Have you registered for the Summit yet? It’s just a month away, so sign up today. You’ll learn best practices, network with professionals across industries, and enjoy the beautiful Horseshoe Bay Resort near Austin, Texas.

Click here to learn more and register for the 2014 Global TapRooT® Summit.

The Name Game: Network with Safety, Quality, Health, Environment, and Investigation Professionals at the 2014 Global TapRooT® Summit!

March 7th, 2014 by

SONY DSC

Do you want to connect with other safety, quality, or investigation professionals in your industry, but find it hard to break the ice? Have you ever attended a conference chock-full of interesting individuals, only to return home with just a couple of business cards? Networking can be difficult and, let’s face it, awkward. At the Global TapRooT® Summit, you won’t have to worry about that. We’ll break the ice for you during the Name Game.

SONY DSC 

SONY DSC

The Name Game takes place during the first general session of the Summit. You’ll meet three hand-picked professionals to connect with. As a participation prize, you’ll receive a free TapRooT® polo shirt.

SONY DSC

SONY DSC

Join your new contacts at the Wednesday night reception for more fun & networking, or plan dinner together Thursday night to share best practices and get to know each other.

SONY DSC

Your new colleagues can’t wait to meet you at the Name Game at the 2014 Global TapRooT® Summit. Don’t miss it!

Click here to learn more and register for the 2014 Global TapRooT® Summit.

What Should You Do To Improve Patient Safety & Healthcare Quality?

March 5th, 2014 by

My Mom suffered a sentinel event at a hospital in Illinois. Many of the readers here may have had loved ones who died or were significantly injured by mistakes at a hospital. But what can we do to improve patient safety and healthcare quality? Attend the Improving Healthcare Quality & Patient Safety Best Practice Track at the 2014 Global TapRooT® Summit.

When your mom is injured in a hospital sentinel event, you take performance improvement even more seriously. But I started the Improving Healthcare Quality & Patient Safety Best Practice Track back in 1995 – long before sentinel events and patient safety became front page news (and before my mom was injured). But why am I explaining my personal link to this track at the Summit? Because I want you to know how important this session is and how hard we work to bring valuable information to healthcare professional who attend the Summit.

What will you learn as a healthcare professional at the 2014 Global TapRooT® Summit? First, you will take back valuable best practices from these best practice sessions:

  • Error Proof Healthcare – How to Accelerate Your Improvement Efforts
  • The Emily Jerry Story: From Tragedy to Triumph
  • High Reliability Industry Lessons for healthcare
  • Slips, Trips, and Falls: The Science Behind Walking
  • Fatigue & Human Performance: The Tell-Tale Signs of Fatigue Related Mistakes
  • System Root Cause Analysis of Intergenerational Issues
  • Advanced Causal Factor Development
  • Expert Facilitation of Investigations Using TapRooT® Software

But that’s not all. You will also be motivated by our keynote speakers:

  • Christine Cashen – Why Briansorm When You Can Brain El Niño?
  • Carl Dixon – A Strange Way to Live
  • Mark Paradies – World Class Performance Improvement
  • Edward Foulke – Sweeping Workplace Safety Changes
  • Rocky Bleier – Be the Best You Can Be

But there’s more … Networking and FUN! From the opening “Name Game” to the closing charity golf tournament, we’ve designed the TapRooT® Summit to make it easy to meet and get to know new people that can help you learn important lessons that will help you improve performance at your facility. 

Don’t miss out on this valuable opportunity to save patient’s lives and improve quality at your hospital. Register today at:

https://www.taproot.com/taproot-summit/register-for-summit

If you are a healthcare professional involved in patient safety and quality improvement, you really need to be there.

Lessons *Not* Learned from Deepwater Horizon & Texas City (and How to Improve Investigations)

March 3rd, 2014 by

Mark Paradies, President of System Improvements, Inc./TapRooT®, presents a view of lessons *not* learned according previous reports related to Deepwater Horizon & Texas City. In this 2013 Global TapRooT® Summit presentation he critiques the failure to learn and prevent accident recurrence, and offers suggestions to improve investigations.


View four-part video of this presentation:

Part One

Part Two

Part Three

Part Four

Connect with Us

Filter News

Search News

Authors

Barb PhillipsBarb Phillips
Editorial Director
Chris ValleeChris Vallee
Human Factors & Six Sigma
Dan VerlindeDan Verlinde
Information Technology
Dave JanneyDave Janney
Safety & Quality
Ed SkompskiEd Skompski
Medical Issues
Ken ReedKen Reed
Equifactor®
Linda UngerLinda Unger
Vice President
Mark ParadiesMark Paradies
Creator of TapRooT®
Megan CraigMegan Craig
Media Specialist
Steve RaycraftSteve Raycraft
Technical Support

Success Stories

Our Acrylates Area Oxidation Reactor was experiencing frequent unplanned shutdowns (trips) that…

Rohm & Haas

TapRooT® is a key part of our safety improvement program that has helped us stop injuries and save lives.

Canyon Fuel Company
Contact Us