Category: Summit

2014 Global TapRooT® Summit: Keynote Speaker Photos

May 20th, 2014 by

At our 2014 Global TapRooT® Summit, we enjoyed some dynamic keynote speakers that inspired and educated us. See our photos of these speakers in the slideshow below!

2014 Global TapRooT® Summit: Best Practice Session Photos

May 20th, 2014 by

At the 2014 Global TapRooT® Summit, our attendees engaged and learned so much in our best practice sessions. Take a look at these photos from our fantastic sessions!

Root Cause Analysis Tips: 2014 Global TapRooT® Summit Best Practices (Emirates NEC)

May 15th, 2014 by

Mark Wagner from Emirates Nuclear Energy shared a fantastic idea at our 2014 Global TapRooT® Summit. Learn more about his investigation help desk idea by watching the video below:

Want to learn more about our 2015 TapRooT® Summit in Las Vegas?

Click here: http://www.taproot.com/taproot-summit

Carl Dixon Inspires at the 2014 Global TapRooT® Summit

May 13th, 2014 by

Did you go to the 2014 Global TapRooT® Summit in Horseshoe Bay, Texas? If so, this video will bring back a flood of wonderful memories.

If not, we think you will want to join us in 2015 after viewing it because Carl will be returning to share his story of courage and resilience. (Save the Date! June 1 – 5, 2015, Las Vegas).

Learn more!

2014 Global TapRooT® Summit: Name Game Photos

May 13th, 2014 by

Our Name Game at the Global TapRooT® Summit is always a great time to network and meet fantastic individuals from across industries and across the world. Enjoy these photos of our networking time at the 2014 Global TapRooT® Summit.

2014 Global TapRooT® Summit: Pre-Summit Course Photos

May 9th, 2014 by

Our Pre-Summit courses at the 2014 Global TapRooT® Summit were wonderful. Attendees amped up their root cause analysis knowledge with these 2-day courses, most of which we only offer once a year. Enjoy our slideshow of the courses.

Root Cause Analysis Tips: 2014 Global TapRooT® Summit Best Practices (Subsea 7)

May 8th, 2014 by

Our 2014 Global TapRooT® Summit was our best yet, and our Users Share Best Practices Session was no different! Our TapRooT® Users came together and shared how they’re using TapRoooT® in their facilities. They chose their favorite best practices and shared these with everyone in the session. Below is a video from this fantastic time of sharing. Roland Reid of Subsea 7 shares his TapRooT® tip. Enjoy!

Want to learn more about our 2015 TapRooT® Summit in Las Vegas? Click here: http://www.taproot.com/taproot-summit

Root Cause Analysis Tips: 2014 Global TapRooT® Summit Best Practices (Strad Energy Services)

May 1st, 2014 by

Our 2014 Global TapRooT® Summit was our best yet, and our Users Share Best Practices Session was no different! Our TapRooT® Users came together and shared how they’re using TapRoooT® in their facilities. They chose their favorite best practices and shared these with everyone in the session. Below is our first video of this fantastic time of sharing. Paulie Yeater of Strad Energy shares her TapRooT® tip.

Note from editor: The audio is difficult to hear so we want to note that Paulie shares that her company uses peer reviews throughout the entire TapRooT® process. When an incident happens, it’s entered so all of the company’s HSE professionals across Canada and the U.S. have access to the investigation. They can then view it and bounce questions off each other.  She states that they end up doing a much more thorough investigation through this peer review process.

Great tip Paulie!

Want to learn more about our 2015 TapRooT® Summit in Las Vegas?
Click here: http://www.taproot.com/taproot-summit

Friday Joke: Ken Provides Drone Coverage for Summit

April 18th, 2014 by

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Yes, the Global TapRooT® Summit has gone high tech. Here’s a picture of Ken Reed providing arial drone coverage at the 2014 Global TapRooT® Summit. We all felt more secure with Ken keeping an overhead watch!

2014 Global TapRooT® Summit Day 3 – Annual Summit Charity Golf Tournament

April 14th, 2014 by

We really enjoyed the gorgeous weather and fabulous course at the Horseshoe Bay Resort on Friday April 11th, 2014. Between your generous donations and System Improvements’ matching, we raised over $4,700 for Oasis of Love Women’s Shelter in Clinton, Tennessee. A big thank you to everyone who contributed to this wonderful charity.
Here are a few photos:

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The golf video/photo team.

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And the winners:

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John Malloy – Longest Drive on #4 and Closest to the Pin on #8

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Kim Page – Longest Drive #7

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Robert Pohl – Longest Drive on #10

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Steve Raycraft – Longest Drive on #11

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Michael Podgorny – Closest to the Pin on #3

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Lindsay Kemp – Closest to the Pin on #12

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Scott Robinson – Closest to the Pin on #17

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Ken Scott’s team of Buck Griffith, Loren Stagner, and Paul Larson was the winner again this year. Since this was our last golf tournament for a while, we were glad it was one of the best!

Short Note About the Summit

April 11th, 2014 by

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Best Summit EVER!

Had a great time and learned great new best practices.

Had people tell me that they often attend conferences and this was the best one they have ever attended BY FAR!

Another person told me that they took away practical things to improve performance from EVERY session and they were so excited that they texted, e-mailed, and called people back at work to get things implemented BEFORE they got back.

I post more next week … stay tuned!

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LIVE from Texas: The 2014 Global TapRooT® Summit! Day 3

April 11th, 2014 by

This Summit has been a great one. We’ve enjoyed sunny Texas weather, gorgeous LBJ Lake sunsets, and a truly motivational time of learning root cause best practices and meeting new colleagues.

This morning, our own Barbara Phillips shared interviewing tips for reading non-verbal behavior. I never knew there were so many little body language signals to read and find out what people are really communicating! Baarbara also received an award for being a favorite speaker here at the TapRooT® Summit.

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Then we gathered together in groups for our Planning Your Improvements sessions, and discussed the best practices we’ll bring back home to improve our workplaces.

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And we ended our day and our 2014 TapRooT® Summit with a keynote address from Rocky Beleier, Vietnam Veteran and former Pittsburgh Steeler. What an honor to meet him and an inspiration to hear his story and what he learned through life’s challenges.

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Now that the day’s done, we’re ready for more fun! We’re headed to our annual Summit Charity Golf Tournament. Join us tomorrow for photos of that!

What was your favorite part of the Summit experience? Share in the comments below!

LIVE from Texas: The 2014 Global TapRooT® Summit! Day 2

April 10th, 2014 by

Day 2 of the 2014 Global TapRooT® Summit was just as great as the first. Mark Paradies, TapRooT® Co-Creator and System Improvements President, discussed how we can perform world class performance improvement in his keynote address.

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Then Dan Verlinde showed us What’s New in the TapRooT Software. He asked his over 150 attendees to clap when he showed an improvement they liked, so he could get immediate feedback. Suffice it to say that he received a lot of applause today!

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Alan Smith, Alan Scott, and Harry Thorburn shared a sobering and captivating session called Infamous Accidents, in which they discussed the Piper Alpha and Titanic disasters and potential root causes and ways these events could have been prevented. Alan Scott shared his personal experience assisting in the Piper Alpha investigation. It was powerful and fascinating.

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Our day rounded out with a passionate keynote address from Edwin G. Foulke, Jr., Former Assistant Secretary of Labor for OSHA. He let us in on OSHA’s future sweeping workplace safety changes. My favorite quote from him was, “You have to have safety before you can have efficiency, productivity, and quality.”

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Join us tomorrow for a recap of our third and final day of the 2014 Global TapRooT® Summit!

Did you attend the Summit? What was your favorite experience of the day? Please share in the comments below!

LIVE from Texas: The 2014 Global TapRooT® Summit! Day 1 – Reception

April 10th, 2014 by

Last night’s Summit Reception was a blast! The Yacht Club at the Horseshoe Bay Resort hosted us, and served delicious appetizers and drinks in the beautiful Texas evening. Carl Dixon of The Guess Who spent hours jamming on his guitar and making our evening unforgettable. We so enjoyed networking and having fun with you last night!

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LIVE from Texas: The 2014 Global TapRooT® Summit! Day 1

April 9th, 2014 by

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Today we kicked off the 2014 Global TapRooT® Summit, and it has started with a bang! With over 350 attendees from across industries and across the globe, the Horseshoe Bay Resort is abuzz with activity.

The Name Game is always a fun networking game we play every year. We made some great connections!

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We started our day with a motivating and energizing keynote address from Christine Cashen, with the snappy title of “Why Brainstorm When You Can Brain El Nino?” We learned tips on how to amp up our brainstorming and problem solving ability in the workplace and in our lives. One of my favorite lines was,”There’s a direct link between the ‘ah ha!’ Idea moment and the ‘ha ha’ of laughter.”

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During our very first Best Practice session, we took part in an attendee favorite: TapRooT® Users Share Best Practies… TapRooT® Users gathered together in round table discussions of their tips, tricks, & best practices for using TapRooT® to investigate incidents and accidents at their facilities. We got these on film, so look out in the following weeks for their innovative ideas on the blog!

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We also enjoyed a Mark Robinson’s comedy & magic act during lunch. Here, he cuts open an orange to find Jennifer H.’s dollar bill! He wore his PPE, of course!

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Akivah Northern taught a fascinating session called “Systems RCA of Intergenerational Issues.” I’ve never seen TapRooT® investigation techniques applied to behavioral & human resource issues in a way that relates to personal and professional life so well. You’ll have to see our video of this in the coming months – it’s too good to miss!

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And we ended our first fantastic day with Canadian rockstar Carl Dixon. After decades of rocking with bands like April Wine and The Guess Who, he suffered terrible injuries in a car accident. His inspirational keynote address about his recovery got our feet tapping and our minds inspired and motivated to persevere, despite the challenges we may face.

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Now we move on to our Wednesday Night Reception here at the Horseshoe Bay Resort, where Carl will rock us with his acoustic skill and the Yacht Club will serve us delicious hors d’oeuvres. Join us on the blog tomorrow for more Summit live action!

 

WhoDunIt? Things Are Heating Up Pre-Summit

April 7th, 2014 by

If you look closely, there is not only an outline of a body on the floor but blood on the corner of the striped couch. Looks like a murder mystery, but it is part of the 2-Day Pre-Summit TapRooT® Evidence Collection Course.

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Best Practice Session 1 – Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 1
Wednesday, April 9, 2014
10:30 a.m. – noon

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

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TapRooT® Users Share Best Practices (Linda Unger, Benna Dortch and Michelle Wishoun) (Presentation will be uploaded when received from presenter.)

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Advanced Causal Factor Development (Ken Turnbull)

Causal Factor Worksheet

Causal Factor Worksheet Portrait

Safeguard Chart with Categories

Potential Causal Factor Test

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Character Driven Success (Beverly Chiodo) (View presentation.)

Best Practice Session 2 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 2
Wednesday, April 9, 2014
1:00 p.m. to 2:20 p.m.

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

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Slips, Trips and Falls: The Science Behind Walking HSL (Robert Shaw) (View presentation.)

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Maintenance & Safety Improvement – How They Are Related (Jade Washmon) (View presentation.)

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Error Proof Health Care – How to Accelerate Your Improvement Efforts (Kevin McManus) (View presentation.)

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Using TapRooT® for a Process Improvement (Jonathan Kennedy) (View presentation.)

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A Beginner’s Guide to Investigation Using TapRooT® Single User Software (Ralph Brickey) (View outline – Presentation will not be public.)

Best Practice Session 3 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 3
Wednesday, April 9, 2014
2:40 p.m. to 3:50 p.m.

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received from the presenters. If you have any questions, please e-mail Barb.

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Using TapRooT® to Prevent Serious Injuries and Fatalities (Dave Janney) (View presentation.)

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Where is Your Equipment Reliability Program? The Good, The Bad & The Ugly (Mark Olson) (View presentation.)

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How Good Communication Changes Human Performance (Clare Solomon and Mark Ormond)(Handout 1) (Handout 2)

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Systems Root Cause Analysis of Intergenerational Issues (Akivah Northern) (Presentation will be uploaded when received from presenter.)

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Measure Your RCA System: The Good, The Bad & The Ugly (Richard Mesker, Ralph Blessing, Brian Dolin) (Presentation will be uploaded when received from presenter.)

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TapRooT® Case Studies (Kevin McManus) (View presentation.)

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Stump (and Advise) the Software Experts (TapRooT® Development Team) (Presentation will be uploaded when received from presenter.)

Best Practice Session 4 – Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 4
Thursday, April 10, 2014
9:10 a.m. to 10:30 a.m.

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

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What’s New in the TapRooT® Software (Dan Verlinde) (Presentation will be uploaded when received from presenter.)

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The Business End of Equipment Reliability, Part 1 (Heinz Bloch) (View Presentation.)

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Why Exceeding Customer Expectations is Wrong (Chris Vallee) (Presentation will be uploaded when received from presenter.)

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Do You Have What It Takes To Sell Safety? (Clare Solomon & Larry Perkinson) (Presentation will be uploaded when received from presenter. (Handout 1) (Handout 2)

Best Practice Session 5 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 5
Thursday, April 10, 2014
10:50 a.m. to noon

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

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Get Your RCA PhD: Advanced Root Cause Analysis Using TapRooT® (Mark Paradies) (View Presentation.)

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The Business End of Equipment Reliability, Part 2 (Heinz Bloch) (View Presentation.)

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Slips, Trips and Falls: The Science Behind Walking HSL (Rob Shaw) (View Presentation.)

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Metrics & Trending

Kevin McManus – Your Metrics Must Have a Purpose (View Presentation.)

Chris Vallee – (Presentation will be posted when received from presenter.)

Best Practice Session 6 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 6
Thursday, April 10, 2014
1:00 p.m. to 2:20 p.m.

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

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TapRooT® Certified Instructor Recertification Workshop (Presentation is not public – Certified Instructors only.)

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The Foundations of Equifactor® (Heinz Bloch) (View presentation.)

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Human Performance Tools & Organizational Factors (Mark Paradies and Frank Verschueren)

(View Mark Paradies’ Presentation.)

(View Frank Verschueren’s Presentation.)

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Expert Facilitation of Investigations Using TapRooT® Software (Brian Tink) (Presentation will be uploaded when received from presenter.)

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Driving Safety – Culture Leads to Success (Bruce Huber) (View outline – presentation will not be public.)

 

Best Practice Session 7 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 7
Thursday April 10, 2014
2:40 p.m. to 3:50 p.m.

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

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Infamous Accidents:

  • Piper Alpha (Alan Smith & Alan Scott) (Presentation will be uploaded when received from presenter.)
  • Titanic (Harry Thorburn) (View Presentation)

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Fatigue & Human Performance – The Tell Tale Signs of Fatigue-Related Mistakes (William Sirois) (Presentation will be uploaded soon.)

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CAPA Best Practices: Is Your Industry Really that Different?

  • Power Distribution Industry: Establishing and Sustaining a Corrective Action Steering Committee (Amy Bratkovic) (View Presentation.)
  • Lawrence Berkeley National Laboratory Corrective Action Effecitveness Review Approach (Theresa Triplett) (View Presentation.)

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How We Implemented TapRooT® Enterprise Software (Scott Gunderson & Jennifer Hegert)

(View Scott Gunderson’s presentation.)

(View Jennifer Hegert’s presentation.)

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The Foundations of Equifactor® (Heinz Bloch) (View Presentation.)

 

 

Best Practice Session 8 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 8
Friday, April 11, 2014
8:00 a.m. to 8:50 a.m.

the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

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Interviewing: DeCoding Non-Verbal Communication (Barb Phillips) (View Presentation.)

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Best Practices in Equipment Reliability (Heinz Bloch) (View presentation.)

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Wellness Programs (Dr. Becky Blessing and Ralph Blessing) (View presentation.)

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High Reliability Industry Lessons Learned for Healthcare (Gard Clark, Kay Gallogly & Dana Barclay) (View presentation.)

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Test Drive the Version 6 Software (Dan Verlinde) (Presentation will be uploaded when received from presenter.)

It’s Summit Week!

April 7th, 2014 by

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It’s Summit week so you will probably mniss some of our posts on current events because we are at the Summit!

However, we will try to keep you updated with the latest Summit news.

Stay tuned for updates!

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Barb PhillipsBarb Phillips
Editorial Director
Chris ValleeChris Vallee
Human Factors & Six Sigma
Dan VerlindeDan Verlinde
Information Technology
Dave JanneyDave Janney
Safety & Quality
Ed SkompskiEd Skompski
Medical Issues
Ken ReedKen Reed
Equifactor®
Linda UngerLinda Unger
Vice President
Mark ParadiesMark Paradies
Creator of TapRooT®
Megan CraigMegan Craig
Media Specialist
Steve RaycraftSteve Raycraft
Technical Support

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