News

Lessons *Not* Learned from Deepwater Horizon & Texas City (and How to Improve Investigations)

Posted: March 3rd, 2014 in Accidents, Best Practice Presentations, Presentations, Summit

Mark Paradies, President of System Improvements, Inc./TapRooT®, presents a view of lessons *not* learned according previous reports related to Deepwater Horizon & Texas City. In this 2013 Global TapRooT® Summit presentation he critiques the failure to learn and prevent accident recurrence, and offers suggestions to improve investigations.


View four-part video of this presentation:

Part One

Part Two

Part Three

Part Four

Global TapRooT® Summit: History & Future

Posted: February 28th, 2014 in Pictures, Summit

PAST…

What was the first Global TapRooT® Summit that you attended?

 

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Was it was in Gatlinburg, Tennessee where we held five Summits including the first Summit in 1994?

 

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Maybe it was one of the Summits we’ve held in Texas – San Antonio (4), Dallas (2), Galveston (1)?

 

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Where else have we held the Global TapRooT® Summit? Nashville, Orlando, and Las Vegas. 

 

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And who was the favorite speaker that you’ve heard at one of the Global TapRooT® Summits?

 

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An astronaut?

 

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 A rock star?

 

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A pilot?

 

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A TV personality?

 

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An olympian?

And what was the most valuable best practice that you learned? Did it save someone’s life? Get you a promotion? Save your company millions of dollars? Or stop repeated equipment failures?

 

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And how many new, valuable contacts did you make? 

 

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And of course there’s the fun that we built into each Summit. The reception, the luncheons, and the charity golf tournament. Where did you have the most fun?

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FUTURE: 2014 Global TapRooT® Summit at The Horseshoe Bay Resort near Austin, Texas – April 7-11

But maybe your memories of past Summits isn’t as important as what is coming up in the 2014 Global TapRooT® Summit?

First, there are five interesting keynote speakers.

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 Christine Cashen will lead off with “Why Brainstorm When You Can Brain El Niño?” If you heard Christine talk before you know that she will be interesting and funny. And you will leave with some practical ideas to improve performance.

 

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What can you learn from a rock star? Plenty. And Carl will be performing at out reception on Wednesday night. Don’t miss it.

 

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On Thursday, Mark Paradies will share the lessons he’s learned about achieving world class performance improvement.

 

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Also, we’ll have Ed Foulke, former Assistant Secretary for OSHA talk about the latest trends in regulation of workplace health and safety.

 

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And our closing speaker, Rocky Bleier, will share the gripping tale of courage and success as he went from being an injured soldier in Vietnam to the NFL Hall of Fame. Make sure you stay to hear this inspiring story.

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But these keynote speakers are just the start. The most valuable session you will attend might be one of the breakout sessions in one of the nine different Best Practice Tracks. What are the nine tracks?

  • Safety Improvement & Serious Injury/Fatality Prevention
  • Human Error Reduction & Behavior Chage
  • Equipment Reliability Improvement & Troubleshooting
  • Improving Healthcare Quality & Patient Safety
  • Process Quality & Corrective Action Programs
  • Incident Investigation & Root Cause Analysis
  • Certified TapRooT® Instructor Maintenance
  • TapRooT® Software
  • Special Topics

See the complete schedule for each track at:

http://www.taproot.com/taproot-summit/summit-schedule

And see the complete list of breakout session speakers and topics at:

http://www.taproot.com/taproot-summit/best-practice-presenters

And don’t forget to sign up for the 10th Annual Charity TapRooT® Scramble Golf Tournament. It’s a great place to have some fun and get to know your fellow Summit attendees.

Have any questions about the 2014 Summit? First, see the Summit web site by CLICKING HERE. Or drop us a note at:

http://www.taproot.com/contact-us

But don’t wait. The Summit is just a little over month away and you can’t afford to miss the valuable lessons, motivation, and fun that Summit attendance guarantees. Register at:

https://www.taproot.com/taproot-summit/register-for-summit

Root Cause Analysis Tip: Improve Your Incident Investigations and Root Cause Analysis

Posted: February 27th, 2014 in Performance Improvement, Root Cause Analysis Tips, Summit

If you are a TapRooT® User, you are already have improved your root cause analysis and incident investigation just by attending TapRooT® Training. But what can you do to get even better? To improve beyond your initial TapRooT® Training? To make your company’s incident investigations and root cause analysis world-class?

ATTEND THE 2014 GLOBAL TapRooT® SUMMIT!

 And choose the Incident Investigation & Root Cause Analysis Best Practices Track. What’s in the track?

 

  • Advanced Causal Factor Development (Ken Turnbull)
  • Interviewing: De-Coding Non-Verbal Behavior (Barb Phillips)
  • Getting Your Root Cause Analysis PhD (Mark Paradies)
  • Expert Facilitation of Investigations Using the TapRooT® Software (Brian Tink)
  • Infamous Accident (Alan Smith, Alan Scot, & Harry Thorburn)
  • Measure Your RC System: The Good, The Bad, and The Ugly (Ralph Blessing & Brian Dolin)
  • Slips, Trips, & Falls: The Science Behind Walking (Robert Shaw)
  • The Business End of Equipment Reliability (Heinz Bloch)

 Plus you will hear great keynote speakers to give you practical improvement ideas and get you motivated to make change happen.

 

  • Christine Cashen – Why Briansorm When You Can Brain El Niño?
  • Carl Dixon – A Strange Way to Live
  • Mark Paradies – World Class Performance Improvement
  • Edward Foulke – Sweeping Workplace Safety Changes
  • Rocky Bleier – Be the Best You Can Be

 There’s more … Networking and FUN! From the opening “Name Game” to the closing charity golf tournament, we’ve designed the TapRooT® Summit to make it easy to meet and get to know new people that can help you learn important lessons that will help you improve performance at your facility. And we know that you learn more when you are having fun so this won’t be a stuffy technical meeting that puts you to sleep. You will be involved and motivated.

Want to get even more out of your Summit experience? Then attend of the advanced pre-Summit Courses. I would recommend one of these if you are interested in making your TapRooT® implementation even better:

 

And you don’t have to worry that you will waste your time at the TapRooT®∞ Summit. We GUARANTEE your experience.

Attend the Summit and go back to work and use what you’ve learned.
If you don’t get at least 10 times the return on your investment,
simply return the Summit materials and we’ll refund the entire Summit fee.

With a guarantee like this one, you have nothing to lose and everything to gain!

Don’t procrastinate! Register today and be one step closer to the world-class incident investigation  and root cause analysis process that you know your company needs.

Court Hearing Reveals Pilots Complained of Fatigue Before Fatal Crash

Posted: February 20th, 2014 in Accidents, Best Practice Presentations, Human Performance, Summit

280px-Nose_and_forward_section_of_UPS_1354On August 14, 2013, UPS Airlines Flight 1354 crashed and burst into flames short of the runway on approach to Birmingham–Shuttlesworth International Airport. Both pilots of the cargo plane were pronounced dead at the scene of the crash.

The Federal Aviation Administration issued new rules aimed at ensuring airline pilots have sufficient rest 2 years ago, and proposed to include cargo airlines in draft regulations, but exempted them when final regulations were released, citing cost.

Read the rest of the story on The Washington Post.

Learn more about tell-tale signs of fatigue-related mistakes at the 2014 Global TapRooT® Summit. Summit speaker Bill Sirois, Senior Vice President and Chief Operating Officer for Circadian Technologies, will be speaking about fatigue and human performance.

Fatigue in the workplace is difficult to measure, and it is even more difficult to identify as a causal factor of accidents and injuries. However, fatigue does contribute to human errors including errors in judgment, risk-taking behaviors, clouded decision-making, ability to handle stress and reaction time. 

Join us for the Human Error Reduction and Behavior Change track, April 9 – 11, 2014 in Horseshoe Bay, Texas, to hear this talk.

LEARN MORE on the Summit website.

REGISTER NOW for the Human Error Reduction and Behavior Change track.

Don’t Lose Your Discount – Book Your Global TapRooT® Summit Hotel Today!

Posted: February 17th, 2014 in Summit

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Have you registered for the Global TapRooT® Summit yet? Time is running out! It’s less than 2 months away – April 7-11, 2014 at the Horseshoe Bay Resort near Austin, Texas. We’re looking forward to sharing root cause analysis best practices, networking with professionals from across industries and across the world, and enjoying the beautiful sunny weather of Texas Hill Country.

Once you register, make sure you book your hotel! Our hotel group rate expires in 2 1/2 weeks. After March 7th at 5:00pm, you’ll lose your TapRooT® Summit room discount ($169/night) and need to pay full price ($247/night) for your hotel room.

Don’t wait! Make your reservations and join us for the 2014 Global TapRooT® Summit in Horseshoe Bay, Texas.

Click here to book your room today.

Click here to learn more about the Summit and how you can register.

Root Cause Analysis Training in Austin, Texas – 2014 Global TapRooT® Summit Reception (VIDEO)

Posted: February 10th, 2014 in Summit

Join us April 9th at 5:30 PM for fun, food,music, and networking at the 2014 Global TapRooT® Summit. Alison Diggs, our Summit coordinator, has planned a fabulous evening for us. Watch her video invitation below!

Ready to register for the 2014 Global TapRooT® Summit? Want to find out more about how you can learn root cause analysis best practices, network with excellent professionals from across the globe, and hear exceptional keynote addresses from Rocky Bleier, SI President Mark Paradies, and more?

Click here to learn more and register today.

Equipment Troubleshooting Training in Sunny Texas this April – 2014 Global TapRooT® Summit & Equifactor® Training (VIDEO)

Posted: January 27th, 2014 in Summit, Video

Do you need to find and fix the real root causes of equipment problems in your facility? Have you tried the 5-Whys and other root cause analysis tools but they don’t seem to be making your equipment repairs any more effective? Have you already attended a TapRooT® or Equifactor® course but want to refresh your skills? Want to learn the newest best practices for equipment troubleshooting with experts from across the globe?

If you answered “YES!” to any of these questions, then join us at the 2014 Global TapRooT® Summit in Horseshoe Bay, Texas. Choose the Equipment Reliability Track. Equifactor® Coordinator Ken Reed gives us an overview of what you’ll learn in this short video. Take a look:

Click here to learn more about the 2014 Global TapRooT® Summit April 7-11, 2014.

2014 Global TapRooT® Summit Best Practice Tracks: Our Track Leaders Make it Easier to Choose!

Posted: January 27th, 2014 in Best Practice Presentations, Best Practice Presenters, Summit

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Still undecided about which best practice track to choose?

Our next exciting Summit is just around the corner (April 7 – 11, 2014 in Horseshoe Bay Texas), and our Track Leaders invite you to solve your most pressing issues in 2014 with these special invitations and useful information:

Incident Investigation & Root Cause Analysis: Do you want to increase your incident investigation & root cause analysis skills? Learn advanced topics on this track and take your skills to the next level. (View Ken Reed’s video invitation.)

Human Error Reduction & Behavior Change: Improve human performance at your facility! This track is full of ideas you can take back and apply immediately. (View Mark Paradies’ video invitation).

Safety Improvements and Serious Injury / Fatalities Reduction: If you are a safety professional, you will find a good mix of TapRooT® Root Cause Analysis information as well as general safety info on this track. (View Dave Janney’s video invitation.)

Process Quality & Corrective Action Program: Are your corrective actions falling flat? Does your process quality leave something to be desired? Come and share your top concerns and let us help you find solutions. (View Chris Vallee’s video invitation.)

Improving Healthcare Quality & Patient Safety: Does your healthcare facility need a reboot when it comes to root cause analysis? Attend this track and learn how to do better sentinel event investigations, and improve the quality of investigations in healthcare. (View Ed Skompski’s video invitation.)

Equipment Reliability Improvement and Troubleshooting: Have you heard about our special guest speaker? If you work with equipment, you won’t want to miss this track. (Learn more about this track.)

Certified TapRooT® Instructor Track: Calling all Certified Instructors! It’s required that you attend the Summit and some additional training once every two years.  (View Michelle Wishoun’s video invitation.)

Software Track: Do you use the TapRooT® software to conduct your investigations? It doesn’t matter if you are a new or seasoned TapRooT® Software user, this track was designed for you. Do you want to know all the updates we’ve made in the last year? Do you want all the tips and tricks for using the TapRooT® Software for SnapChart®s, trending, reports, and communicating/tracking corrective actions? (View Ed Skompski’s video invitation.)

Special Topics: Consider the Special Topics Track as an “extra” topics list you can choose from to replace a topic on your track that may not apply to what you do or to replace a topic you’ve already studied in depth. If you are bringing your spouse this year, he or she may also find some interesting topics here. (Learn more about this track.)

REGISTER TODAY!

Monday Motivation: Rocky Bleier – The Good Soldier

Posted: January 27th, 2014 in Pictures, Summit

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When people think about success, they sometimes assume that it comes easy – especially to sports stars. They were just born lucky with good genetics. But that’s not the story of Rocky Bleier. His is a story of overcoming adversity. Of being “too small” to play in college and “too wounded” to play in the NFL. His road was so difficult, that even he questioned his ability to make a contribution and he almost quit with success right around the corner. You can read a summary of his story here:

http://www.pittsburghsteelers.co.uk/steelers/players/rocky%20bleier.htm

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Then come and hear what he has to say about achieving your success when he speaks as the closing Keynote Speaker at the 2014 Global TapRooT® Summit on April 11. Don’t miss the Summit. Register here:

https://www.taproot.com/products-services/summit/register-for-summit

Best Practices in Equipment Reliability Improvement & Troubleshooting

Posted: January 23rd, 2014 in Best Practice Presentations, Best Practice Presenters, Equipment/Equifactor®, Summit

images_heinz.bloch2-1-tm.jpgLearn Best Practices in Equipment Reliability Improvement & Troubleshooting at the 2014 Global TapRooT® Summit! Join us in Horseshoe Bay, Texas (near Austin) April 9 – 11, 2014 and learn about the business end of equipment reliability and the foundations of Equifactor® from global expert, Heinz Bloch.

The Business End of Equipment Reliability

Reliability engineering efforts often suffer from a fragmented approach. Some companies and facilities repeat consultant-conceived generalities and wonder why they get bogged down in squabbles over definitions and benchmarking numbers. In fact, some could even dispense with the reliability engineering function without seeing a blip in their company’s profitability (or lack thereof).

However, other corporations and business entities are far more structured and productive. Their reliability engineering endeavors are well defined and they have budgets and accountability. For them, reliability engineering is never an afterthought. This presentation shows where the two differ. It is short on vague generalities and long on value-adding specifics.

The Foundations of Equifactor

The presenter has authored or co-authored 18 textbooks on reliability improvement topics. His text “Machinery Failure Analysis and Troubleshooting” is now in its 4th Edition. This book contains time-tested methods of identifying root causes of failures which were subsequently melded into the “Equifactor-approach.” Equifactor is a straightforward and repeatable method which, for many decades, has kept a select few user companies at the top of Best Practices or Best-of-Class performers. The presenter shares several case histories to illustrate how he successfully used its core approach 30 years ago and still practices it today.

LEARN MORE about the equipment track from track leader, Ken Reed (view video).

MAKE A WEEK OF IT by attending the 2-day equipment Pre-Summit Course in addition to the 3-day Summit (learn details about the 2-day).

REGISTER NOW for the 2014 Global TapRooT® Summit!

Fun in the Sun – Attractions at the 2014 Global TapRooT® Summit in Texas Hill Country

Posted: January 20th, 2014 in Summit, Video

Are you wondering if 2014 is the year you should attend the Global TapRooT® Summit? If you’d like your spouse to join the fun, then this is your year! Join our Course Planner Judy Potok and our Editorial Director Barbara Phillips as they share the fun in the sun you’ll enjoy at the 2014 Global TapRooT® Summit in Horseshoe Bay, Texas.

Learn more and register today – click here to visit our Summit page.

Root Cause Analysis Trending, Investigation Reports, Tracking Corrective Actions & More at the 2014 Global TapRooT® Summit

Posted: January 14th, 2014 in Summit, Video

Do you use the TapRooT® software to conduct your investigations? Do you want to know all the updates we’ve made in the last year? Do you want all the tips and tricks for using the TapRooT® Software for SnapChart®s, trending, reports, and communicating/tracking corrective actions?

If the answer is a resounding YES, then you’ve got to attend our TapRooT® Software track at the 2014 Global TapRooT® Summit. Watch Ed Skompski’s video invitation below to learn more about what you’ll take back to work from this Summit track:

Join us at the 2014 Global TapRooT® Summit in Horseshoe Bay, Texas (near Austin). Click here to learn more about how you can amp up your root cause analysis efforts and maximize your TapRooT® Investigation at the Summit.

How Can You Reduce your Workload Using TapRooT®?

Posted: December 31st, 2013 in Summit

Most people attend a TapRooT® course because they want to do better investigations. But wouldn’t it be better if you never had to do the investigations in the first place? 

So, how can you reduce your workload using TapRooT®? By using TapRooT® proactively!

We have a NEW 2-Day Pre-Summit Course scheduled for April 7 – 8, 2014, “Proactive Use of TapRooT®.”

Learn how TapRooT® can be integrated with your existing improvement programs and how to do investigations on processes and trends rather than individual incidents.  Also leverage the power of the Root Cause Tree® and Root Cause Tree® Dictionary in not only improving your programs but developing them as well. Here is the schedule for this 2-day course:

DAY ONE

Being Proactive

What to measure, and what do you measure now exercise

Collection of information

  • Audit programs
  • Observations and BBS
  • Near Miss
  • Hazard reports

Basic Trending

Root Cause Analysis on Trends

Significant Issues

Audit Root Cause Analysis Exercise

DAY TWO

TapRooT® Tools

  • SnapCharT®
  • Root Cause Tree
  • Change Analysis
  • Safeguards
  • CHAP
  • Equifactor®

Corrective Actions

The Generic Question

Basic Quality Tools and Continuous Improvement

Final exercise (Continuous Improvement Project Case Study)

REGISTER for this course and the 3-day Summit and save $200 here.

LEARN MORE about the Summit or download a brochure here.

 

How Do You Identify Hazards in the Workplace?

Posted: December 30th, 2013 in Summit

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You may be relying on your past experience to help you identify hazards in the workplace, but when you work at the same facility day in and day out, it can become easier to miss them. Identifying hazards and controlling risk must be done continuously as new work processes, tasks, equipment and workers come into the facility.

Health and safety hazards exist in every workplace. Some are easily identified and corrected, while others create extremely dangerous situations that could lead to serious injury or death.

We have a NEW Pre-Summit Course that will help you recognize these situations before it’s too late, Hazard Recognition, (April 7 – 8, 2014 in Horseshoe Bay, Texas).

This course focuses on the tried and true methods of hazard recognition including at risk or safe behavior, legislation implications, and hazard identification & rectification.

The instructor, Peter Berkholz, is a TapRooT® Instructor with over 25 year of mining and industrial experience.

Get registration details here or

Learn more about the 2014 Global TapRooT® Summit!

If you need a kindergartner to explain your control chart for you….

Posted: December 20th, 2013 in Courses, Human Performance, Jokes, Presentations, Quality, Summit, TapRooT, Video

Watch two children explain their morning routine using a process flow chart and a control chart.

If you do not have a knowledgeable kindergartner hanging around to help you, I would recommend attending the following this April during our TapRooT® Summit Week:

Advanced Trending Techniques
http://www.taproot.com/taproot-summit/pre-summit-courses#AdvancedTrendingTrending

TapRooT® Quality/Six Sigma/Lean Advanced Root Cause Analysis Training http://www.taproot.com/taproot-summit/pre-summit-courses#TapRooTSixSigma

Process Quality and Corrective Action Programs
http://www.taproot.com/taproot-summit/summit-schedule

LAST CHANCE to Get a Ticket in our iPad Mini Drawing for Registering Early!

Posted: December 19th, 2013 in Summit

It may be only two days until Christmas, but it’s only eight days until you lose your ticket for a chance to win. This prize will make it feel like Christmas in April.

We are giving away an iPad Mini to the 2014 Global TapRooT® Summit early bird prize drawing winner.  An iPad Mini has all the great features of an iPad offering millions of ways to learn, work and play.

To enter the drawing, simply submit your paid Summit registration to our office before the end of December, 2013 and you’ll get 1 ticket in the drawing.

The early registration drawing will be held at the Kickoff Session, Wednesday, April 9, 2014 at 8:00 a.m. at The Horseshoe Bay Resort (You must be present to win!) This drawing is in addition to the other prize giveaways we have planned for the 2014 Summit.

If you are planning to register for the Summit, don’t delay!  Increase your odds of winning an iPad Mini.  Register Now! (And add your spouse to your registration for just $100!)

LEARN MORE about the Summit.

Innovative Application of Root Cause Analysis – 2014 Global TapRooT® Summit Special Topic Session (Video)

Posted: December 19th, 2013 in Summit, Video

Have you ever encountered a problem outside of the workplace and thought, “I wish I could use root cause analysis to solve this”? Well, you’ll learn how at the 2014 Global TapRooT® Summit at the Horseshoe Bay Resort near Austin, Texas. In this video, System Improvements Vice President Linda Unger will introduce a must-see Summit session for those of us who want to apply TapRooT® at home: Systems Root Cause Analyisis of Intergenerational Issues by Akivah Northern.

Interested in attending this session and seeing what else we have to offer? Click here to learn more about our Summit and register today!

What To Do When Process Variation and Non-Valued Activity Are Part of Your Current Quality Improvement System!

Posted: December 18th, 2013 in Summit

What do you do when process variation and non-valued activity are part of, or in some cases even created by, your current Quality Improvement System? Attend our 2-Day Pre-Summit Course (April 7 & 8, 2014 in Horseshoe Bay, Texas):

TapRooT® Quality/Six Sigma/Lean Advanced Root Cause Analysis Training

This course was created to increase the efficiency of your activities by combining the strengths of Six Sigma, Lean and the TapRooT® Process.

See how you can improve your quality system with a “zero quality” perspective that minimizes the impact of “error” and allows the organization to recover quickly without significant impact to your customer.

There is no doubt that product defects, customer complaints, delays in projects, and failure of your quality system to respond in a timely manner erode financial gains and makes a company more susceptible to losing their customer to the competition. What is in question is what role the Quality System plays in not predicting, creating or not correcting the issues listed in the above statement.

Lean Six Sigma applied with CORRECT FACTS, sponsorship and ownership can reduce process variation and process waste. With this in mind, our exclusive 2-Day Pre-Summit Course,  TapRooT® Quality/Six Sigma/Lean Advanced Root Cause Analysis Training will introduce some of the key components of waste and variation (Learn more.)

Monday Motivation: Rocky Bleier – Keynote Speaker at the 2014 Global TapRooT® Summit

Posted: December 16th, 2013 in Summit, Video

Wounded in war and told that he might not walk again (much less play football), Rocky Bleier came back to the Pittsburgh Steelers and helped them win four Super Bowls. This wasn’t a story of easy wins, rather it was a story of how much someone can do with determination. Watch this video and then come hear Rocky talk at the 2014 Global TapRooT® Summit.

Special Topics Track at the 2014 Global TapRooT® Summit

Posted: December 16th, 2013 in Summit

I’m excited to present the Special Topics track at the 2014 Global TapRooT® Summit as track leader.

What are Special Topics? Good question! Because we think all of the sessions at the Summit are special!

Consider the Special Topics Track as an “extra” topics list you can choose from to replace a topic on your track that may not apply to what you do or to replace a topic you’ve already studied in depth.

Special topics are unique in that some of them steer a little off the topic of solving industry-related problems. Some of these sessions are focused on solving general problems that are of interest to everyone … perfect for your spouse (don’t forget to register your spouse for just $100) who may not work in the industries represented at the Summit. These topics will also be interesting to an attendee who does work in these industries because they are extraordinary complements to the subject of root cause analysis.

Also, if you are thinking of a career change, these topics can offer insight into other career paths, like healthcare.

Special Topics include our Medical Advisory Board meeting and TapRooT Advisory Board meeting, so if you are a Board Member, please remember to add the meeting to your schedule (See #5 on this post to learn how).

Here are the Special Topics for 2014 (excluding the Advisory Board Meetings):

Character Driven Success: This is a great session for a spouse to attend! Dr. Beverly Chiodo is returning to teach us how our character traits drive our performance and what we can do to become more successful in life. Prepare to be inspired!

Error Proof Health Care – How to Accelerate Your Improvement Efforts: Kevin McManus is coming to identify those work practices that are key to reducing human error rates. Make improvements to the error minimization approaches you already use. Better measure the effectiveness of your error proofing approaches. Develop your own prioritized, ‘error proofing’ plan.

Systems Root Cause Analysis of Intergenerational Issues: Another great session for a spouse to attend - Systems Root Cause Analysis of Intergenerational Issues, presented by Akivah Northern, M.Div., was designed to introduce you to a systematic way of viewing and solving family problems. View Linda Unger’s video invite here and to see Mrs. Northern present her initial idea from the 2012 Summit, click here.

Personality, Behavior & Corrective Actions: This session, by Australian TapRooT® Instructor Malcolm Gresham, is a great choice to add a human error reduction and behavior change session to your schedule and advance your career development.

Driving Safety – Culture Leads to Success: Bruce Huber will teach us how to positively impact behavior AND use technology to establish and maintain a positive safety culture eliminating high-potential and fatal driving related incidents.

Interviewing: De-Coding Non-Verbal Behavior: I’ll be teaching this session again in 2014, and I can’t wait. Everyone can benefit from “hearing” what others don’t say, even if interviewing is not part of your job.

LEARN HOW to add a Special Topic to your schedule.

REGISTER NOW for the 2014 Global TapRooT® Summit!

 

You Can Still Get a Ticket to Win an iPad Mini in our Drawing by Registering Early!

Posted: December 12th, 2013 in Summit

Have you ever heard the expression:

You only need one ticket to win!

Well, it’s true! The only reason you would have zero chance of winning a drawing is if you didn’t have a ticket in the drawing.

You can still win a great prize by REGISTERING EARLY for the 2014 Summit.

We are giving away an iPad Mini to the 2014 Global TapRooT® Summit early bird prize drawing winner.  An iPad Mini has all the great features of an iPad offering millions of ways to learn, work and play.

To enter the drawing, simply submit your paid Summit registration to our office before the end of December, 2013 and you’ll get 1 ticket in the drawing.

The early registration drawing will be held at the Kickoff Session, Wednesday, April 9, 2014 at 8:00 a.m. at The Horseshoe Bay Marriott (You must be present to win!) This drawing is in addition to the other prize giveaways we have planned for the 2014 Summit.

If you are planning to register for the Summit, don’t delay!  Increase your odds of winning an iPad Mini.  Register Now! (And add your spouse to your registration for just $100!)

LEARN MORE about the Summit.

On Location – the 2014 Global TapRooT® Summit – First Impressions

Posted: December 12th, 2013 in Summit

Our Public Course Planner, Judy Potok, reports her first impressions from her site visit for the 2014 Global TapRooT® Summit:

“My first impression of the Texas Hill Country and the Horseshoe Bay Resort actually begin shortly after leaving Austin-Berstrom Airport (AUS).  I was born in Texas, so I feel right at home with big, blue skies, tumbleweeds rolling across the road and avoiding cactus.

The resort lobby didn’t disappoint my Texas roots.  Rustic, yet classy, the lobby greets you with Texas elegance.  Large, comfy leather couches beckon you in front of a roaring fireplace. (The fireplace probably won’t be needed in April, but you never know about the weather in Texas!).

Welcoming Resort Lobby

Welcoming Resort Lobby

Check out the story of the cow, Moosic, as you are passing through the lobby.

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Celebrity Resident of the Resort

My room had a view of Lake LBJ.  The rooms have balconies from which to enjoy the many spectacular views.

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The rooms have spectacular views!

After dinner, the Lantana Restaurant & Lounge is a great place to network.

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Lantana Restaurant and Lounge

The covered patios were so inviting that after my busy day of site visiting. Plan to relax with a nice drink and enjoy the night views

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Relax Outdoors on a Covered Patio

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Enjoy Gorgeous Night Views

Join us next Spring in beautiful Texas Hill Country April 7 – 11, 2014!

REGISTER NOW.

LEARN MORE about the Summit.

2014 TapRooT® Summit Location: Horseshoe Bay Resort

Posted: December 11th, 2013 in Summit

Wow! Our Summit team did a great job getting a location for the 2014 Global TapRooT® Summit. Here’s a video about the resort.

Horseshoebay

Here’s the link to the Summit web page about the resort:

http://www.taproot.com/taproot-summit/hotel-travel

The hotel rate is only $169 per night when booked in the System Improvements/TapRooT® room block before March 7.

For more Summit info, see:

http://www.taproot.com/taproot-summit

Healthcare Quality & Patient Safety Training – Join us at the 2014 Global TapRooT® Summit (Video)

Posted: December 9th, 2013 in Summit, Video

Does your healthcare facility need a reboot when it comes to root cause analysis? Attend our 2014 Global TapRooT® Summit and our Improving Healthcare Quality and Patient Safety best practice track. In this video, Track Leader Ed Skompski gives you a preview of what you’ll learn.

Learn more about our Summit and register today by clicking here.

On Location – the 2014 Global TapRooT® Summit: A Fun Glimpse at Marble Falls

Posted: December 6th, 2013 in Summit

Upon a recent visit to the Horseshoe Bay Resort, future site of the the 2014 Global TapRooT® Summit, our team ventured into the small town of Marble Falls to see what it might offer Summit attendees and spouses.  The following is a report from Judy Potok, our meeting planner. Like Joe Little, our Network Support Specialist, Judy enjoyed the Double Horn Brewing Company, and she has some other tips to share about Marble Falls.

From Judy:

“How glorious it was to find a little gem of a micro-brew, Double Horn Brewing Company,  located in Marble Falls, Texas, just 10 minutes from the Horseshoe Bay Resort.

Double Horn Brewing Company

Double Horn Brewing Company

For the benefit of Summit attendees we decided to eat at the Double Horn and I selflessly, again strictly for the benefit of Summit attendees,  enjoyed a pint of the Güero Wheat beer.  I made sure the waitress knew I didn’t like hoppy beers, so this one was just right for a lightweight like me!  The beer is great, but so is the food!

I enjoyed a chicken fried piece of chicken with Texas gravy along with my Güero Wheat beer.  This could be a fun place to network with some colleagues after a Pre-summit course on Monday or Tuesday, or after the Thursday general session.  Of course, you don’t want to go Wednesday because of the fabulous Summit reception at the resort Yacht Club.

The quaint little downtown area had several other interesting options

The local candy shop, Choccolatte’s (located on historic Main Street), had Texas pecan delicacies, fudge and other goodies that looked like they would be melt-in-your-mouth yummy. Bringing your spouse? It’s the perfect place for your spouse to browse and pick up a few gifts to take back home.  They are open from 10 a.m. – 5:30 p.m. Monday through Saturday.

The BookShop is another day-trip option for your spouse. This independently owned bookstore (also located on Main Street) is a relaxing place to explore after breakfast or lunch. The little dog in the store will greet you with a friendly bark as you enter to browse the titles on display.

Marble Falls

Marble Falls

Make plans to attend the 2014 Global TapRooT® Summit, April 7 – 11 in Horseshoe Bay, Texas (Learn more or Register now.)

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