Taproot

We had a great time on the first day of our 2013 Global TapRooT® Summit.

The name game was a great opportunity to network with others.

We started the day with a keynote speech from Canadian musician Carl Dixon. He told us about his experience almost passing away in a devastating car accident. It was inspiring to hear how he persevered through the hardship, almost losing his career and then bouncing back to success. He also played a few tunes for us.

I was able to attend Mark Paradies’ session on the Deepwater Horizon incident and what we can learn from it. He had some really interesting thoughts on the event. We were able to film the session as well, so stay with us the next few weeks to view it and learn what he had to say.

We ended the day with a keynote speech by Ken Futch, who accidentally shot himself in the head and survived. He’s a hilarious speaker, telling his story with humor and heartfelt reflections on life. I love his insights on turning situations into opportunities, no matter how bad.

Tonight we’ll be headed to the Mellow Mushroom for our reception. More photos to follow!

We’ve enjoyed a spectacular couple of days of learning in our Pre-Summit courses, and now the Global Summit officially begins.  Here are the welcome slides the attendees are viewing this morning.  (Click the image below to view the slides in Google Docs.)

Here are the best practice handouts provided by our presenters for Session 8 at the 2013 Global TapRooT® Summit, Gatlinburg, Tennessee:

Friday, March 21
8:00 – 8:50 a.m.

Trending Using the TapRooT® Software (Chris Vallee and Dan Verlinde) (View in Google Docs)

How Can TapRooT® Be Used in Reliability Centered Maintenance (Mark Olson) (View in Google Docs)

Slips, Trips and Falls: The Science Behind Walking HSL (Robert Shaw)

The Role of Management in Ensuring Effective Root Cause Analysis (Kevin McManus/Kevin Palardy) (View in Google Docs)

Here are the best practice handouts provided by our presenters for Session 7 at the 2013 Global TapRooT® Summit, Gatlinburg, Tennessee:

Thursday, March 21
2:40 – 3:50 p.m.

Testing and Qualifying Your Investigators (Dr. Salman T. Al-Mishari and Ralph Brickey)

Troubleshooting Equipment & Software Problems:

Using RCA to Ensure Network Reliability (Tim Fandrich) (View presentation in Google Docs)
Assessing Risk: the Pinnacle of Accident Prevention (Steve Swarthout)

Fatigue Accident Analysis (Bill Sirois) (View presentation in Google Documents)

Joplin Disaster – Lessons Learned (Ed Skompski)

Operational Excellence in TapRooT® (Kevin McManus) (View presentation in Google Documents)

Risk Assessment:

1. Effective Risk Assessments in JSAs, JHAs, JRAs and Investigations (Jim Whiting) (View in Google Docs)
2. Assessing Risk: The Pinnacle of Accident Prevention (Patrick Karol) (View in Google Docs)

Here are the best practice handouts provided by our presenters for Session 6 at the 2013 Global TapRooT® Summit, Gatlinburg, Tennessee:

Thursday, March 21
1:00 – 2:20 p.m.

Proactive Root Cause Analysis: Why You Need It and How You Do It (Mark Paradies and Scott Waddle)

Night at the Improv: A Template for Industrial Disaster (Applying Lessons from Catastrophic Equipment Failures) (Ken Bloch) (View presentation documents here and here).

Changing Behavior By Praising the 49 Character Traits (Dr. Beverly Chiodo)

Fatigue Sentinel Event Investigation (Bill Sirois) (View in Google Docs)

Implementing TapRooT® through Operational Ownership (Mike Hayes, Mitch Miller, David Smith, Gabe DeGabriele) (View in Google Docs)

Inspecting Incident Root Cause Analysis: Experiences of a European Regulator (Frank Verschueren) (View in Google Docs)

Family Wellness: Using Root Cause Analysis for Families (Akivah L. Dixon Northern)

Feedback for Future TapRooT® Software Development (Dan Verlinde and Matt Irving)

Here are the best practice handouts provided by our presenters for Session 5 at the 2013 Global TapRooT® Summit, Gatlinburg, Tennessee:

Thursday, March 21
10:50 a.m. – Noon

Optimizing Investigations (Ken Reed) (View in Google Docs)

Auto Safety: A Real Life Lesson Learned (Lori Reineke-Avant) (View in Google Docs)

Proactive Quality Improvement Using Mistake Proofing (Chris Vallee) (View in Google Docs)

Best Practices for Software Implementation (Dan Verlinde)

Here are the best practice handouts provided by our presenters for Session 4 at the 2013 Global TapRooT® Summit, Gatlinburg, Tennessee:

Thursday, March 21
9:10 – 10:30 p.m.

TapRooT® Certified Instructor Recertification Workshop (Linda Unger, Ken Reed and Michelle Wishoun)

Secrets of Influence (Ken Futch)

Character Driven Success (Dr. Beverly Chiodo)

Building Reports from the TapRooT® Software (Dan Verlinde)

Serious Injuries and Fatalities: Common Factors and Lessons Learned (Mark Paradies) (View in Google Docs)

Here are the best practice handouts provided by our presenters for Session 3 at the 2013 Global TapRooT® Summit, Gatlinburg, Tennessee:

Wednesday, March 20
2:40 – 3:50 p.m.

Deepwater Horizon and Texas City: What Should We Learn About Accident Investigation & Process Safety? (Mark Paradies) (View in Google Docs)

Training Reliability Engineers to Add Long-Term Value (Heinz Bloch) (View in Google Docs)

Understanding Human Behaviors:

Understanding Non-Verbal Communication (Barb Phillips) (View in Google Docs)
Human Performance Improvement (Charles Taylor) (View in Google Docs)

Comparison of Risk and Reliability in the Healthcare and Nuclear Industries (Ed Skompski and Kay Wilde Gallogly)

Health, Wellness & Ergonomics

How Health & Wellness Programs Contribute to Safety (Michelle Fry)
Using TapRooT® to Solve Ergonomics Issues (Dennis Osmer) (View in Google Docs)

My TapRooT® Software Implementation – Scott Gunderson (View Scott’s Presentation in Google Docs) and David Smith (View David’s Presentation in Google Docs)

Here are the best practice handouts provided by our presenters for Session 2 at the 2013 Global TapRooT® Summit, Gatlinburg, Tennessee:

Wednesday, March 20
1:00 – 2:20 p.m.

What’s New in the TapRooT® Software (Dan Verlinde)

Detailed Up-Front Machinery Quality Assessments (MQA) — a Key Prerequisite to Reliable Major Machinery (Heinz Bloch) (View in Google Docs)

Behavior Based Safety and TapRooT® (Ralph Brickey) (View in Google Docs)

Best Practices for CAPA:

Creating and Sustaining a Business Wide CAPA (Amy Bratkovic) (View in Google Docs)
Best Practices from Industry (Barry Cross) (View in Google Docs)

HSEQ Management & Management Systems

Role of Incident Investigation in HSEQ Management (Mike Rodriguez) (View in Google Docs)
Management Systems and Continuous Improvement (Dave Janney) (View in Google Docs)

Here are the best practice handouts provided by our presenters for Session 1 at the 2013 Global TapRooT® Summit, Gatlinburg, Tennessee:

Wednesday, March 20
10:30 a.m. to noon

TapRooT® Users Share Root Cause Best Practices (Linda Unger & Ken Reed)
Significant Reductions in Chronic Equipment Reliability Issues (Buddy Lee)

Human Performance Improvement:

The Impact of Head Injuries (David Halstead)
Rasmussen’s Model & Knowledge Based Errors (Ralph Brickey) (View in Google Docs)

Joplin Disaster: Lessons Learned (Ed Skompski)

TapRooT® Examples

Analyzing a Project Management Incident (Jonathan Kennedy) (View in Google Docs)
Analyzing a Quality Incident (Barry Cross) (View in Google Docs)

Proactive Accident Prevention

Hey! There Is No Circle on Your SnapCharT®! (Dave Janney) (View in Google Docs)
Using SnapCharT®s Proactively for Management of Change (Jesus Alonso) (View in Google Docs)

We’re working hard this week getting ready for the 2013 Global TapRooT® Summit next week in Gatlinburg, Tennessee! We loaded our truck with supplies today. Every department came to help out, from accounting to sales! We even had a visit from our friend & TapRooT® Instructor from across the globe, Malcolm Gresham. Here are a few fun photos.

Hooray! We’ll see you there!

Not only did we learn innovative best practices at the 2012 Global TapRooT® Summit, we had a ton of fun too!

Check out our blooper reel here, then register for the 2013 Global TapRooT® Summit, where we’ll have even more fun.

Here is Carl Dixon singing some tunes you are sure to remember!

The initial pairings have been announce (see below) but there still room for more players in the tournament. For tournament information see:

http://www.taproot.com/products-services/summit/golf-tournament

And help a worthy cause – The Oasis of Love Women’s Shelter

You’ll love the plethora of family-friendly fun activities you can take your family to after the 2013 Global TapRooT® Summit Week in Gatlinburg, Tennessee.

Ripley’s Gatlinburg offers a multitude of fun activities, including a Haunted Adventure, Moving Theatre, Believe it or Not Museum, Mirror Maze, Candy Factory, and Davy Crockett themed Mini Golf. You’ll have tons of family-friendly fun at these attractions which will excite and amaze you!

The Titanic Museum is actually in nearby Pigeon Forge, and it’s worth the short drive because it’s the largest Titanic museum attraction in the world. As you begin your experience you’ll be handed a card with the name of a historical individual who traveled on the Titanic. You’ll be able to learn about that specific person’s experience, as well as view other artifacts from the Titanic.

At the Sugarlands Riding Stables you’ll be able to enjoy a horseback ride through the Great Smoky Mountain National Park with your family, ages 5 and up! You’ll view the beautiful mountains, along with all the flora and fauna, while enjoying a fun guided ride through the Smokies.

Michelle Wishoun would like to invite you to enjoy all the fun activities Gatlinburg has to offer! Dollywood opens for the season on March 23, 2013, the day after the Summit concludes, so it’s a great time to take advantage of the weekend following the Summit.

Join her here:

Have you registered for the Summit yet?
Time is running out! Click here to join us at the Summit.

Are you ready for the 2013 Global TapRooT® Summit? Do you know what you’ll be doing for fun on Friday after the Summit? Barbara Phillips and Judy Potok share in this video why you’ll love the beautiful flora & fauna the Great Smoky Mountain National Park has to offer.

Watch it now:

The 2013 Global TapRooT® Summit week is March 18-22. That’s just a week away.

You should be registered by now I know you need to attend the Summit and one of the pre-Summit advanced courses!  :-)

GET HOT!

We can accept registrations until Friday but we would appreciate your help by getting registered NOW!

Thanks

Mark

What’s left in the patient by accident? See this link …

http://usatoday30.usatoday.com/news/Interactives/forgotten_surgical_items.htm

Want to amp up your root cause analysis investigations & empower your corrective actions to be more effective than ever? Attend our Root Cause Analysis track at the 2013 Global TapRooT® Summit!

Ken invites you and outlines what you’ll learn here.
View your invitation now:

Ready to attend? Registration ends soon, so click here to visit our Summit page today!

While you’re at the 2013 Global TapRooT® Summit in Gatlinburg, Tennessee, enjoy the fun shopping experience only Appalachia can offer! Here are a few of our suggestions:

Mountain Woodcarvers – Find beautiful locally handcrafted wind chimes, figurines, and custom cedar signs at this local shop.

Buckboard Too - Take a trip down memory lane as you enter this nostalgic gift shop. Pick up some collectible Coca-Cola, Elvis, & Harley-Davidson memorabilia, among hundreds of other mid-century style items.

Jonathan’s Bear Necessities -  You’ll find all your mountain “bear” necessities here, from Minnetonka Moccasins to cozy Fair isle blankets.

The Maples’ Tree - Whether you’ve promised a classy souvenir for your significant other, or you are a stylish lady yourself, you’ll love the women’s handbags, silver jewelry, and home decor this shop has to offer.

Have you registered yet? Registration closes soon, so don’t wait! Check out our Summit page by clicking here.

Test his Italian …

For more about the 2013 Global TapRooT® Summit, see:

http://www.taproot.com/products-services/summit/summit-schedule

Have you registered for the Global TapRooT® Summit yet?

When you do, make sure you take note of these essential details about our complementary Airport & Convention Center Shuttle!

TapRooT® Course/Summit Complimentary Shuttle Information

Shuttle is for DESIGNATED TIMES ONLY!!! If this schedule does not meet your needs, you will be responsible for taking care of your own arrangements and any costs that apply.

RESERVATIONS ARE REQUIRED to have a seat on the complimentary shuttle.
To make your reservation, you must contact Rocky Top Tours with your travel information.
Reference TapRooT® when you call/email.
Phone: 865-429-8687 or 877-315-8687 Email: rockytoptours@bellsouth.net

You will receive a CONFIRMATION after you make your reservation. Your confirmation is what acknowledges your seat on the designated shuttle. If you do not receive a confirmation, you will need to contact Rocky Top Tours directly.

Shuttle will drop off to hotels in downtown Gatlinburg.

TRAVEL CHANGES/DELAYS: If your travel arrangements change, you must contact Rocky Top Tours to adjust your shuttle reservation. There is no guarantee that there is space on another shuttle if you do not have a reservation.

TapRooT® Complimentary Summit Shuttle Schedule
Complimentary Shuttle Schedule (RESERVATIONS REQUIRED)

TO GATLINBURG
Drops off to hotels in downtown Gatlinburg
Sunday, March 17
Shuttles will depart at 2pm, 5pm, and 8pm
(wait in baggage claim area for driver)
Tuesday, March 19
Shuttles will depart at 2pm, 5pm, and 8pm
(wait in baggage claim area for driver)

TO KNOXVILLE AIRPORT
If only attending a Pre-Summit Course and not staying for the Summit, you will need to make your own arrangements for transportation to the Knoxville Airport.
Friday, March 22 — Picks up from Convention Center ONLY – Historic Nature Trail entrance
Shuttle leaves Convention Center at 12:00pm. Can expect to arrive at airport by 1:30pm.

Saturday, March 23
Must be in lobby/check-in area no later than listed time for each corresponding hotel. Can expect to arrive at airport by 11:30am.

Glenstone Lodge  -  9:30am
Hampton Inn  -  9:35am
Clarion Inn  -  9:40am
Hilton Garden Inn  -  9:45am
Fairfield Inn  -  9:50am

**If you are not staying at one of the above listed hotels, you must confirm your hotel pickup time with Reservations/Rocky Top Tours **

**If you are not staying at one of the above listed hotels, you must confirm your hotel pickup time with Reservations/Rocky Top Tours **

MUST CONFIRM DEPARTING TIME – Table will be set up in Convention Center lobby Thurs 5-6pm. EVEN if you have a reservation, you need to confirm departure.

Photo courtesy of Ford Truck USA.

Certified TapRooT® Instructors, have you registered for the 2013 Global TapRooT® Summit yet? Take a look at Linda Unger’s invitation to the session you just can’t miss:

Click here to learn more about the Pre-Summit courses Linda mentions in the video.

If you haven’t signed up yet, click here to visit our Summit page and register today!

Did you know that the Great Smoky Mountain National Park is the most visited national park in the entire USA? It’s right in the backyard of the 2013 Global TapRooT® Summit in Gatlinburg, TN. After your week of  learning and working hard at the Summit, kick up your heels and enjoy some peace and quite in nature.

Bird Watching - The least physically intense and probably the most relaxing activity in the Smokies, bird-watching here is also incredibly rewarding. The Smoky Mountains are home to over 240 species of birds, such as great horned owls, broad-winged hawks, wild turkeys, and this beautiful red-eyed vireo.

Fishing - A large number of trout in the streams makes the Smoky Mountains the finest place in Tennessee for fly fishing. You’ll be fishing during catch-and-release season, so no eating of your catch! One to three day permits are available for non-residents. Visit the Gatlinburg Fishing site for more permit information.

Hiking - The Great Smoky Mountain National Park offers many trails, from the difficult to the easy. You’ll see gorgeous waterfalls like the Grotto Falls above, as well as wildlife and beautiful flora.

So will you join us for the 2013 Global TapRooT® Summit? If you haven’t registered yet, visit our Summit website for more information today! And when you’ve finished, reward yourself with a lovely afternoon outdoors in the Great Smoky Mountain National Park.