Category: TapRooT

Career Opportunities for Candidates with TapRooT® Skills

July 16th, 2018 by

When you have the expertise of TapRooT® training on your resume, you’re communicating to others the level of your career development. Professional training and skill sets in investigation, problem-solving, and root cause analysis convey competency to the prospective employer. If you have TapRooT® training and skills, explore your professional advancement through one of these global opportunities.

EHS&T Advisor

Service Specialist I-Pipeline/Process Svc

Associate- Senior Engineer Nuclear

Patient Safety Assistant Coordinator

PM&L Governance & Controls Mgr

Patient Safety Analyst

Lead Engineer

Service Supervisor I-Pipeline/Process

Field Operations Excellence Leader 

Patient Safety Analyst

If you are not TapRooT® trained, becoming TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skills and training. Pursue your goals through these TapRooT® courses to advance your professional development and your career.

Reno, Nevada, July 25, 2018: 2-Day TapRooT® Root Cause Analysis Training

Edmonton, Alberta, Canada, August 02, 2018: 2-Day TapRooT® Root Cause Analysis Training

Dallas, Texas, August 6, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Nashville, Tennessee, August 13, 2018: 2-Day TapRooT® Root Cause Analysis Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Monterrey, Mexico, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Johannesburg, South Africa, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Calgary, Canada, September 24: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Amsterdam, Netherlands, September 26, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

Aberdeen, Scotland, October 8, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Dubai, UAE, October 14: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Kuala Lumpur, Malaysia, October 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Singapore, Singapore, November 15, 2018: 2-Day TapRooT® Root Cause Analysis Training

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

Management System

July 11th, 2018 by

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Back in 1985, my boss suggested I (Mark Paradies) look at better ways to analyze and trend root causes. I already understood human factors (from training for my master’s degree from the University of Illinois) and equipment reliability (from my experience in the Nuclear Navy). Therefore, I had a good start on the knowledge I needed to develop a system for root cause analysis.

The very first system I developed had a category (today we would call it a Basic Cause Category) of Leadership.

When I showed the system to my boss and he saw the Leadership category, he said:

“You have to take that out.”

He explained that senior management would go nuts if we said there was a leadership issue. We argued for quite a while. I said that management would just have to accept that they, too, could improve. He explained that I had done such a good job NOT having blame categories in the system that I shouldn’t have a blame category for leadership and that’s how the company’s management would view a Leadership category.

Eventually, he convinced me that we could come up with a better name. He wanted to call it “Organizational Factors.” I said that it should be “Management.” He said that was just as bad as Leadership. He wanted to call it “Systems.” I thought that clouded the responsibility for where the changes needed to be made. Finally I suggested “Management System.” It took a while, but he finally agreed.

After several management presentations and several discussions with senior management, we finally got approval for the “Management System” category.

Little did I know that we had invented a term that would be used around the world.

The first place it spread to was INPO (Institute of Nuclear Power Operation). I had interviewed for a job there and they had tried to hire me but I had already taken another job. However, I stayed in contact with Joe Bishop who was in charge of developing the HPES (Human Performance Evaluation System) system for INPO. When they had a version of the system ready, he sent me a copy for review. I commented that they had missed the Management System causes. Sure enough, my work on Management System made it into INPO’s HPES system.

From there, the terminology spread throughout the U.S. nuclear industry and to nuclear plants around the world.

Once I started System Improvements in 1988, the terminology started spreading to other industries. Refining, chemicals, oil exploration and production, and other industries. By the early 1990s, TapRooT® was adopted by industry leaders around the world. And the terminology “Management System” went with it.

Then, I began hearing the term at professional society meetings. People started insisting that to find root causes you needed to find “management system” causes. I thought this was interesting. Where had the term “management system” come from?

I researched the term on the internet and couldn’t find any references prior to the meeting I had with my boss back in 1986. In fact, it looked like the terminology had started to be used in the mid-1990s.

I can’t prove it but I think the terminology came from that meeting with my boss, Rod Satterfield. And that is how the Management System terminology got started.

If you would like to learn more about the Management System, all you need to do is read about it in the TapRooT® Root Cause Tree® Dictionary. You will receive a copy of the dictionary and will learn how to use it in any of our TapRooT® 2-Day or 5-Day Courses.

Cancel your lunch plans! Join TapRooT® today at noon EST!

July 11th, 2018 by

Join TapRooT® professionals Benna Dortch and Ken Reed today at noon EST for TapRooT®’s Facebook Live discussion.

We look forward to being with you on Wednesdays! Here’s how to connect with us for today’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, July 11

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Recently, on TapRooT®’s Facebook Live, we learned that only through effective listening will you learn to pick up on the “right” questions to ask in your investigations. TapRooT® Instructor Barb Carr gave us a beginning point:”The first question is the only one you need to know going in: ‘Tell me, from start to finish, what you observed the day of the incident.’” Barb also advises that the next step is to “sit back, listen, and identify which follow-up questions need to be asked.”

Since our listening skills develop with practice, everyone can use help becoming better investigators. Use the video and Vimeo below, featuring TapRooT® professionals Benna Dortch and Barb Carr, to review your skills:


Do your own investigation into our courses and discover what TapRooT® can do for you.

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

Join TapRooT® for Facebook Live Wednesday at noon EST

July 10th, 2018 by

Make plans now to join TapRooT® professionals Benna Dortch and Ken Reed tomorrow for our Facebook Live discussion.

We look forward to being with you on Wednesdays! Here’s how to connect with us for tomorrow’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Wednesday, July 11

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Do your own investigation into our courses and discover what TapRooT® can do for you; contact us or call us: 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

Winners and Losers in Healthcare’s Shift to Value-Based Payments

July 9th, 2018 by

 

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The 2010 Affordable Care Act (ACA) was established to shift payment away from the volume of services provided toward the quality of those services. The ACA directed the Department of Health and Human Services to create a budget neutral payment model. CMS (Centers for Medicare & Medicaid Services) published an ACA fact sheet in 2015 that can be found here.

What does budget neutral mean in this case? A very smart healthcare executive explained it to me.  She said that budget neutral means you will have losers and you will have winners. The Department of Heath and Human Services had to put a payment model in place that takes money away from the losers and gives it to the winners so Medicare doesn’t see an increase in costs but still incentivizes providers to focus on quality. If you don’t have positive outcomes, money will be taken away and given to the providers that do show positive outcomes (the winners). So the difference between winners and losers is the quality of their outcomes. TapRooT® should be the quality improvement process healthcare organizations use to ensure they are on the winning side by improving quality and safety which also protects their revenue and margins. To find out more how your organization can improve your outcomes and protect your reimbursement, please contact me at marcus.miller@taproot.com.

Career Opportunities for Candidates with TapRooT® Skills

July 9th, 2018 by

When you have the expertise of TapRooT® training on your resume, you’re communicating to others the level of your career development. Professional training and skill sets in investigation, problem-solving, and root cause analysis convey competency to the prospective employer. If you have TapRooT® training and skills, explore your professional advancement through one of these global opportunities.

HSE Manager

Chemical Manufacturing

Field Operations Excellence Leader 

Patient Safety Analyst 

Senior Process Engineer

Associate- Senior Engineer Nuclear

Patient Safety Assistant Coordinator

Patient Safety Analyst

Patient Safety Assistant Coordinator

Lead Engineer

If you are not TapRooT® trained, becoming TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skills and training. Pursue your goals through these TapRooT® courses to advance your professional development.

Portland, Oregon, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Auckland, New Zealand, July 16, 2018: 2-Day TapRooT® Root Cause Analysis Training

Milwaukee, Wisconsin, July 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Dallas, Texas, August 6, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Monterrey, Mexico, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Calgary, Canada, September 24: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Amsterdam, Netherlands, September 26, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

Dubai, UAE, October 14: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Kuala Lumpur, Malaysia, October 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

Ever have trouble with root cause analysis during batch production with impurities?

July 6th, 2018 by

We received the question below in our TapRooT® Root Cause Analysis Users & Friends Group on LinkedIn, please join the discussion with your experiences and best practices.

How would one do a SnapCharT® for intermittent product quality issues that span weeks/months?

The only way to detect the product impurity is to use the product. Even so, the impurity seems random in the same batch or lot, at different weeks or months, with different upstream raw material suppliers, with different personnel. Past root cause analysis was not systematic enough to find the rc. Fixes did not solve.

TapRooT® Training in Bogota

July 6th, 2018 by

To advance your professional development through TapRooT® Training in Colombia, register for our upcoming courses in Bogota.

Bogota, Colombia: 1-Day TapRooT®/Equifactor® Equipment Troubleshooting & Root Cause Failure Analysis Course:

Bogota, Colombia: 2-Day TapRooT® Root Cause Analysis Training:

Bogota, Colombia: Special 2-Day Equifactor® Equipment Troubleshooting & Root Cause Analysis Course: 

Bogota: 3-Day TapRooT® /Equifactor® Equipment Troubleshooting & Root Cause Failure Analysis Course:

Bogota: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training Course:

TapRooT® is global to meet your needs. If you need other times or locations, please see our full selection of courses.

Expand your professional knowledge and advance your career in Bogota, Colombia, with TapRooT®. Within a TapRooT® course, you’ll gain experience and perspective for myriad workplace situations. A TapRooT® course is a career booster and can be a professional game changer for you. You’ll be amazed at how much you learn that you can immediately apply!

Bogota, Colombia—flanked to the east and west by mountain ranges, it’s often called “the city of art, adventure, and architecture.” While in Bogota, you will want to get out and about, to admire the architecture of its many churches, taste its diverse fruits and culinary delights, and experience its history and heritage. Below, to route you on the road to Bogota, we’ve included highlights of this vibrant city. Be sure to discover even more gems to explore on our Bogota Pinterest board.

Experience Bogota

Visit Bogota and discover an attractive, vibrant city abuzz with great coffee shops, culinary hotspots, a wealth of heritage and cultural high points, and colorful neighborhoods. Colombia has the world’s largest number of orchids, its national flower. In Bogota’s mountains, you will find a diversity of these orchids, as well as a wealth of species of flowers, birds, and butterflies. Below are some suggestions and highlights of Bogota for you to explore:

El Carmen Church (Iglesia Nuestra Señora del Carmen): You’ll easily spot the iconic 187-foot, red-and-white brick steeple in the Candelaria district. Decorated with Arabic and Byzantine art, this Gothic-style church was built between 1926 and 1938 with architecture that reflects the Spanish colonial tradition. See other churches in Candelaria here.

Plaza de Bolivar: A visit to Bogota often begins here, in the heart of the original town. In this square is the city’s first public monument, the 1846 bronze statue of Simon Bolivar, known as El Libertador.

La Catedral PrimidaGothic-style with a French influence, the Holy Cathedral Church has five naves, 88 columns, and 72 vaults. 

The Gold Museum (Museo del Oro), in the cobblestoned La Candelaria, houses the largest collection of pre-Colombian gold work in the world. Among the 55,000 pieces of ancient works by indigenous cultures of Colombia, you’ll see gold, pottery, rock, precious stones, and textiles, lending scientists and archaeologists insight into the cultures of South America civilizations prior to the arrival of Europeans.

Visit La Candelaria in daylight hours. You’ll find this the place to experience Bogota’s colorful, cultural heritage, as the neighborhood is full of art deco, Spanish colonial, and Baroque architecture. La Carrera Septima is a good beginning for wandering your way to La Candelaria.

Take in panoramic views of the city and faraway hills atop Monserrate Mountain, a 10,341-foot mountain with a 17th-century church, gardens, and a Colombian spiritual shrine. Ascend to the mountain by cable car, railway, or on foot. The cable car views are preferred by most visitors. On the mountain, you will also find a couple of restaurants and a market.

Taste Bogota

How many of these Colombian fruits have you tried?

  • Badea
  • Borojo
  • Carambolo
  • Feijoa
  • Chontaduro
  • Passion fruit
  • Soursop
  • Naranjilla
  • Spanish lime
  • Cherimoya
  • Granadilla
  • Guanabana
  • Brazilian guava
  • Lulo fruit
  • Mamoncillo
  • Maracuya
  • Pitahaya
  • Tomate de arbol (tamarillo)
  • Peruvian groundcherry
  • Curuba
  • Higo

Paloquemao Market is one of the most traditional Bogota markets, where you will discover a wide range of fresh Colombian fruits, vegetables, and flowers.

On your way back from the Salt Cathedral, enjoy dinner and then the nightlife in Chia at Andres Carne de ResTry the coconut milk lemonade.

For modern Colombian, go to Mini Mal; for street food Peruvian-style, try El Carrito Sanguchero; and to savor Lebanese-style deliciousness, head to Zatar.

Enjoy the baked goods! Pandebonos (a cheese bread), pan de yuca, and almojabanas are usually offered in any bakery. Some good locations are La Puerta Falsa and La Rioja in Chapinero.

La Puerta Falsa: Order the ajiaco, a delicious soup with chicken, potatoes, corn, and guascas, a local herb. Other ingredients are added according to personal taste: rice, avocado, capers, cream. Other great locations for this time-honored dish: La Pola in Las Aguas or at Las Cazuelas de la Abuela in Chapinero.

Know before you go: Bring a jacket. At 8,612 feet, Bogota has mild temperature year-round, but gets chilly in the evening. 

If you would like for us to teach a course at your workplace, please reach out to discuss what we can do for you, or call us at 865.539.2139.

Career Opportunities for Candidates with TapRooT® Skills

July 2nd, 2018 by

When you have the expertise of TapRooT® training on your resume, you’re communicating to others the level of your career development. Professional training and skill sets in investigation, problem-solving, and root cause analysis convey competency to the prospective employer. If you have TapRooT® training and skills, explore your professional advancement through one of these global opportunities.

Lead Engineer

Associate- Senior Engineer Nuclear

Patient Safety Assistant Coordinator

Service Delivery Manager

Field Engineer I

Patient Safety Analyst

Patient Safety Program Coordinator

Process Hazard Analysis (PHA) Specialist 

Field Engineer II

Patient Safety Assistant Coordinator

If you are not TapRooT® trained, becoming TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skills and training. Pursue your goals through these TapRooT® courses to advance your professional development.

Portland, Oregon, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Auckland, New Zealand, July 16, 2018: 2-Day TapRooT® Root Cause Analysis Training

Milwaukee, Wisconsin, July 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Dallas, Texas, August 6, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Monterrey, Mexico, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Calgary, Canada, September 24: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Amsterdam, Netherlands, September 26, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

Dubai, UAE, October 14: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Kuala Lumpur, Malaysia, October 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

TapRooT® & You in Sao Paulo

June 27th, 2018 by

Skyscrapers-blue-sky-sao-paulo-things-to-do-Brazil

Upcoming training dates: August 8 | October 17 | December 12

Take a couple of days to expand your professional knowledge and advance your career in fascinating Sao Paulo, Brazil, with TapRooT®! Within these two days, you’ll gain experience and perspective in myriad workplace situations. A TapRooT® course is a career booster and can be a professional game changer for you. You will learn to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and many other categories of problems. Among the unique TapRooT® techniques, you’ll work with SnapCharT®, Root Cause Tree® & Corrective Action Helper®.

At course completion, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Importantly, you will have the advantage of professional training in your expertise and on your resume!

In the 2-Day TapRooT® course, we’ll participate in an exercise, using safety incidents or quality issues from your work environment. Be sure to bring one for us to dive into. This may be a written report, or you may share knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a unique problem. You’ll be amazed at how much you learn in two days that you can immediately apply!

We will gather on August 8 for the 2-Day TapRooT® course. While in Sao Paulo, you will likely want to get out and about. Be sure to discover more gems to explore on our Sao Paulo Pinterest board. Below, to route you on the road to Sao Paulo, we’ve included highlights of this vibrant city.

Experience Sao Paulo

South America’s largest city, Sao Paulo, is surrounded by rivers, and punctuated with rich architecture, from neo-Gothic to modernist. The city is so big that it’s a good idea to have a game plan of what you’d like to include in your adventure.

Go for a refreshing walk among 500 different plant species in Ibirapuera Park. Inside the park, you will find sport courts and a jogging track, bike racks, restaurants, as well as the Contemporary Art Museum, the Modern Art Museum, the Afro Brazilian Museum, the Ibirapuera Auditorium, the Japanese Pavillion, the Oca, and many other structures.

Culture note: A person born in Sao Paulo state is called a paulista; someone born in the city is a paulistano.

Just north of Sao Paulo’s city center is one of the world’s largest urban forests. Walk or hike in the Parque Estadual da Cantareira (Cantareira State Park) to see monkeys and birds as well as native flora. Climb the Serra da Cantareira high enough and you will take in a panoramic view of the city.

The Soccer Museum: The museum is located in the Pacaembu Stadium, and provides an amazing audiovisual experience.

In downtown Sao Paulo, go to the Liberdade district to visit Japanese Town, home to the largest Japanese community in the world outside Japan. Here, you’ll spot iconic red torii Shinto shrine gates lining the streets along with markets and restaurants.

Did you know? Among their influences in Brazil, Japanese immigrants introduced organized farming to the Amazon and initiated the commercial cultivation of pepper, putting Brazil on its way to being the world’s fourth largest producer of this spice.

Sao Paulo culinary experiences

Try what the locals love: Bacalhau is a Brazilian-adopted Portuguese dish containing onions, olives, tomatoes, potatoes, and herbs. Fried fish cakes (bolinho de bacalhau) are consumed with gusto (and often with beer). Tiny tasty rolls (pão de queijo) eaten typically for breakfast—you would call them “cheese bread”—with a cup of coffee with milk (pingado), found in Brazilian bakeries.

Experience the falafels, crispy on the outside and filled with goodness, at Tent of the Nile (Tenda do Nilo).

Taste an African-influenced fritter (acarajé) at Star City

Indulge your sweet tooth at Casa Mathilde.

Have an afternoon or evening drink at Frank Bar.

Dive into a coxinha at Bar do Luiz Fernandes.

Savor feijoada, Brazil’s beans-and-pork stew.

Swing into Caso do Sabor for a tropical chocolate experience, from those who best know cocoa beans and cacao.

To advance your professional development through TapRooT® training, register here for Sao Paulo.

Upcoming training dates: August 8 | October 17 | December 12

TapRooT® is global to meet your needs. If you need other times or locations, please see our full selection of courses.

If you would like for us to teach a course at your workplace, please reach out to discuss what we can do for you, or call us at 865.539.2139.

Practice, Feedback, & Improve (Develop Skills)

June 27th, 2018 by

With any new skill that you learn, you need practice to implant the skill into long term memory. To get better at the skill, you need more practice and feedback (coaching).

The same is true of the skills you learn in a TapRooT® Course. You need to practice your new investigation and root cause analysis skills and get feedback (coaching) on ways to improve what you are doing.

Who will provide you with that feedback? Here are some ideas:

  1. Set up a peer review group. The members of this group should attend the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training and have experience doing investigations.
  2. Have a senior manager become an expert in root cause analysis and provide feedback on investigations when performing senior manager reviews.
  3. Have experts from System Improvements review your incident investigations as they progress, CONTACT US to find out how to get these reviews scheduled.

If you have only attended the 2-Day TapRooT® Root Cause Analysis Course, consider attending the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Course. You will get more practice with the essential TapRooT® Techniques and learn the advanced techniques including:

  • Cognitive interviewing techniques
  • Critical Human Action Profile (CHAP)
  • Change Analysis
  • Proactive use of Safeguard Analysis
  • Equifactor® Equipment Troubleshooting

Plus you will discuss human error and ways to improve human performance.

Here is a link to the upcoming public 5-Day TapRooT® Training schedule for courses held around the world:

http://www.taproot.com/store/5-Day-Courses/

For anyone interested in advanced root cause analysis training, CLICK HERE for more information.

Join TapRooT® tomorrow at noon EST for Facebook Live

June 26th, 2018 by

Join us tomorrow when TapRooT® professionals Barb Carr and Benna Dortch discuss the topic, “What are extension techniques and why are they so important?” This is the third part of the investigative interviewing series. In the first installment, Barb discussed a powerful but underutilized technique: building rapport. Last week’s tip presented another powerful interviewing technique: effective listening.

Take a read through Barb’s recent articles for more context: Evidence Collection: Top 3 Tips for Improving your Investigative Interviewing Skills Series and Investigative Interviewing Series, (Part 2 of 3): Effective Listening. As always, please feel free to chime in on the discussion in real time. Or leave a comment and we’ll get back to you.

Here’s how to join in for tomorrow’s Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Tomorrow, Wednesday, June 27

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

Last week on TapRooT®’s Facebook Live in the Effective Listening session, we learned that only through effective listening will you learn to pick up on the “right” questions to ask. Barb gave us a beginning point:”The first question is the only one you need to know going in: ‘Tell me, from start to finish, what you observed the day of the incident.’” Barb also advises that the next step is to “sit back, listen, and identify which follow-up questions need to be asked.”

Since our listening skills develop with practice, everyone can use help becoming better investigators. Use the video and Vimeo below to review your skills:

Take your once-in-a-lifetime opportunity to see Kenya

June 25th, 2018 by

Have you ever been to East Africa? When you arrive, you’ll find Kenya a stunning country of magnificent wildlife and pristine wilderness, recognized as a model for both wildlife management and sustainable tourism. A place where you can experience the diversity of its geography—from the drama of the Great Rift Valley, desert, and mountain highlands to white sand beaches, rainforests, and the savannah plains. The sheer assortment of national parks, reserves, and wildlife experiences in Kenya sets it apart as a destination.

Here are a few bucket-list adventures awaiting you in Kenya:

If you’ve ever dreamed of going on safari or having a close-up wildlife experience, Kenya is surely the prized destination. From its capital, Nairobi, safaris allow you to witness millions of wildebeests, along with giraffes and migrating from Tanzania’s Serengeti National Park to the Maasai Mara Reserve in Kenya. You’ll never forget the trembling of the ground as hooves are pounding to their plunge into the Mara River, a dangerous but necessary leap for the wildebeests to reach the feast awaiting them on Kenya’s lush grazing grounds.

Amboseli National Park: You can view Tanzania’s 5,895m Mount Kilimanjaro from this park, as well as visit a Maasai village. Within the park are opportunities to see giraffes, jackals, hyenas, vervet monkeys, elephants, cheetahs, elands, waterbucks, warthogs, baboons, hartebeests, cranes, sunbirds, and more than 420 feathered and migratory species.

Lake Nakuru: See thousands of flamingos, both the black and white rhinos, waterbucks, zebras, buffalo, and the endangered Rothschild giraffe among the game in this region. The lake also provides one of your best opportunities to see leopards and a pride of lions.

Visit a conservancy and bond with a remarkable creature.

Learn some Kenyan culture and traditions.

Get your water sport on and your eyes full of the arresting beauty of Kenyan beaches: Mombasa, Malindi, Diani, and Lamu.

Indulge in some Swahili cuisine.

Check into seeing the Big Five (lion, African elephant, Cape buffalo, leopard, and rhinoceros) and these spectacular national parks.

Have breakfast with a giraffe.

Go whale-watching in Watamu.

Another life-changing action you can take in Kenya is the TapRooT® 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training in Nairobi on July 16. In just five days, you will learn TapRooT® to find and fix the root causes of incidents, accidents, quality problems, near misses, operational errors, hospital sentinel events and other types of problems. Techniques include: SnapCharT®, Root Cause Tree® & Corrective Action Helper® plus additional advanced topics such as CHAP, Human Engineering, Interviewing, Safeguard Analysis and Proactive Improvement.

Register now for an experience in Nairobi, Kenya, that will both broaden you and further your career and professional development.

Monday Accident & Lessons Learned: What Does a Human Error Cost? A £566,670 Fine in the UK!

June 25th, 2018 by

Dump truck(Not actual truck, For illustration only.)

The UK HSE fined a construction company £566,670 after a dump truck touched (or came near) a power line causing a short.

No one was hurt and the truck suffered only minor damage.

The drive tried to pull forward to finish dumping his load and caused a short.

Why did the company get fined?

“A suitable and sufficient assessment would have identified the need to contact the Distribution Network Operator, Western Power, to request the OPL’s were diverted underground prior to the commencement of construction. If this was not reasonably practicable, Mick George Ltd should have erected goalposts either side of the OPL’s to warn drivers about the OPL’s. “

That was the statement from the UK HSE Inspector as quoted in a hazarded article.

What Safeguards do you need to keep a simple human error from becoming an accident (or a large fine)?

Performing a Safeguard Analysis before starting work is always a good idea. Learn more about using Safeguard Analysis proactively at our 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Course. See the upcoming public course dats around the world at:

http://www.taproot.com/store/5-Day-Courses/

Career Opportunities for Candidates with TapRooT® Skills

June 25th, 2018 by

When you have the expertise of TapRooT® training on your resume, you’re communicating the level of your career development. Professional training and skill sets in investigation, problem-solving, and root cause analysis convey competency to the prospective employer. If you have TapRooT® training and skills, explore your professional advancement through one of these global opportunities.

Safety & Rail Safety Coordinator

Environmental Health & Safety Manager

Quality & Compliance/EHS Lead

HES Drilling Specialist

Associate – Sr. Engineer Nuclear

Sr. Engineer

EH&S Manager

Patient Safety Analyst

Environmental Manager

Field Professional I-Drilling

Safety & Health Specialist

HSE Manager

Patient Safety Program Coordinator

Division Order Analyst

Field Engineer

Drilling Performance Engineer

If you are not yet TapRooT® trained, becoming proficient in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skills and training. Pursue your goals through these TapRooT® courses to advance your professional development.

Nairobi, Kenya, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Portland, Oregon, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Auckland, New Zealand, July 16, 2018: 2-Day TapRooT® Root Cause Analysis Training

Milwaukee, Wisconsin, July 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Dallas, Texas, August 6, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Monterrey, Mexico, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Calgary, Canada, September 24: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Amsterdam, Netherlands, September 26, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

Aberdeen, Scotland, October 8, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Dubai, UAE, October 14: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Kuala Lumpur, Malaysia, October 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Brisbane, Australia, November 12, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139.

Learn TapRooT® in Denver

June 24th, 2018 by

Take two days to become TapRooT® trained in Denver, Colorado. Within these two days, you’ll gain experience and perspective in myriad workplace situations. A TapRooT® course is a career booster and can be a professional game changer for you.

From beginners to experts, TapRooT® is designed for learners at all levels. You will learn to find and fix the root causes of incidents, accidents, quality problems, precursor events, operational errors, hospital sentinel events, and many other types of problems. Techniques include: SnapCharT®, Root Cause Tree® & Corrective Action Helper®. Upon completion of the course, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, our award-winning online software service. Most importantly, you will have the advantage of professional training in your expertise and on your resume!

In the course, we’ll participate in an exercise, using safety incidents or quality issues from your work environment. Be sure to bring one or more for us to dive into. These may be written reports, or you may share knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a unique problem. You’ll be amazed at how much you learn in two days that you can immediately apply!

We’ll meet on September 18 for the 2-Day TapRooT® Root Cause Analysis Training Course. You will likely want to get out and about in Denver so below we’ve included highlights of this Colorado city.

Register here to take the 2-Day TapRooT® Root Cause Analysis Training Course in Denver.

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Soak up Denver

Denver is packed with must-do thrills: Stand exactly one mile high on the west steps of the state capitol and see 200 mountains from its dome. Set your eyes on the world’s greatest collection of Native American art at an architectural wonder, the Denver Art Museum. Check out Old West history in a trendy downtown at Golden, Colorado’s first capital, where you can sip a beer while kayakers paddle by.

The Mile High City is a paradise for outdoor adventure and pro sports. The choices are wide-ranging: walking trailsurban hikes, parks, sporting events, and more Denver adventures.

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Colorado’s landscape is awe-inspiring. Take Garden of the Gods in Colorado Springs, little more than a hour from Denver. You can go front range climbing, take a jeep or segway tour, or tour via bike or electric bike. If you’re a photography buff, this is a natural for you.

Go brewery touring and get a closeup taste of the culture Denver’s famous for.

Denver’s historic district, or Lower Downtown, is called LoDo. Amid 28 square blocks, you can enjoy excellent restaurants, live music, and fun brewpubs. Walk, sightsee, window shop in downtown Larimer Square among a vibrant district of Victorian buildings restored to hip shops and restaurants.

Denver, Colorado = LoDo Downtown Historic District

The creative community of Denver shows up in galleries, studios, and cultural attractions across seven art districts.

Visit Red Rock Canyon Park & Amphitheatre for hiking, walking, and biking trails, or dine at Red Rock’s Ship Rock Grille to admire the view.

Check out Union Station, a transportation hub, historic landmark, and cool space for noshing–such as Mercantile Dining & Provision–gathering, and shopping.

At El Taco De Mexico, 714 Santa Fe Dr., it’s all about being the authentic taqueria.

Try breakfast or lunch at Maria Empanada, a great bakery and cafe offering a taste of Argentina.

At the vintage-inspired ice cream shop Little Man, people line up around the block on 16th Street for homemade flavors like peach cobbler, oatmeal cookie, salted Oreo, and creme fraiche.

Discover more to explore on the TapRooT® Denver Pinterest board, and register for your TapRoot® experience in Colorado today.

TapRooT® is global to meet your needs. If you need other times or locations, please see our full selection of courses.

If you would like for us to teach a course at your workplace, please reach out to discuss what we can do for you, or call us at 865.539.2139.

 

 

 

 

 

 

 

Integrating TapRooT® with Enablon EHS Software

June 22nd, 2018 by

As TapRooT® professional Benna Dortch says, “In today’s busy world, we get so much more done if we work seamlessly together.”

TapRooT®’s partnership with Enablon, the world’s leading provider of sustainability, EHS, and operational risk management software, is a great example of seamless collaboration through software integration and implementation, achieved by the technology teams of both companies.

Earlier this month, TapRooT® was recognized as Enablon’s Technology Partner of the Year, awarded to “the partner with innovative technological solutions that has successfully integrated its solutions with the Enablon platform to increase value for Enablon clients.” Take a further look at Enablon and the Enablon Excellence Awards in the below article.

5 Companies Recognized for Excellence at SPF EMEA 2018

In this Facebook Live session, you will learn more about global leader Enablon and what it does, and the interface between Enablon and TapRooT®.

Integrating TapRooT® with Enablon EHS Software from TapRooT® Root Cause Analysis on Vimeo.

TapRooT® is the best method for performing investigations and doing root cause analysis. TapRooT® Training Courses are designed to further your professional development and help you in your investigations and corrective actions. We’re happy to come to your workplace to teach your team onsite, just let us know or call us: 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

Technically Speaking – Have You Upgraded to TapRooT® VI Yet?

June 21st, 2018 by

This is the face of a dog that heard you haven’t upgraded to TapRooT® VI yet. He knows you are missing out on awesome features like SnapCharT® autosave and the new Report Builder. You don’t want him to stay sad, do you?  Upgrade to TapRooT® VI today!

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, doesn’t mean it has to be complicated!

The History of the Definition of a Root Cause

June 20th, 2018 by

 

When I started digging into problem-solving back in 1985, people used the term “root cause” but I couldn’t find a definition for the term. I knew some pretty knowledgable people so I asked them for their definition. They explained what they called a root cause but I found significant variation between these experts’ definitions.

Therefore, David Busch and I (Mark Paradies) started doing research to develop a definition for a root cause. And this is the definition we created back in late 1985 or early 1986:

ROOT CAUSE

The most basic cause(s) that can reasonably be identified
and that management has control to fix.

As TapRooT® was being developed by Mark Paradies and Linda Unger in the early 1990’s, we added to this early definition and the definition was “improved” to:

ROOT CAUSE

A root cause is
the most basic cause (or causes)
that can reasonably be identified
that management has control to fix
and, when fixed, will prevent
(or significantly reduce the likelihood of)
the problem’s recurrence.

That definition was starting to be a mouthful.

Some have added our terminology “management system” into the definition to show that the most basic cause must be a management system cause. We never really thought that was necessary.

By 2005, Linda Unger and Mark Paradies realized that the definition that they had developed for a root cause made an incident investigation look negative. We were looking for causes of problems. People would get into arguments about “management’s ability to fix a problem” when what we really meant was that the problem was fixable. We needed a better definition that was focused on improvement. Therefore, in 2006, we published this version of a definition of a root cause:

ROOT CAUSE

A Root Cause is
the absence of a best practice
or the failure to apply knowledge
that would have prevented the problem.

What is the difference between our old (and some would say industry standard) definition and our 2006 definition?

The new definition focuses more on the positive. We are searching for best practices and knowledge to prevent problems. We aren’t looking for people to blame or management failures. We are going to find ways to perform work more reliably. This is a focus on improvement.

One more note … The new definition is rather absolute. The words “would have prevented” should probably also include the phrase “or significantly reduced the likelihood of” because, in real life, it is probably impossible to guarantee that a problem will be prevented from EVER happening again. But we have’t modified the definition because we wanted the emphasis to remain as definite as possible even though we realize that a 100% guarantee probably is NOT possible.

So, now when you see the definition of a root cause and it looks very similar to the first two definitions, you will know who the original authors were and where the ideas came from.

You will also know that there is a more advanced definition that focuses on improvement.

TapRooT® Users have always been a step (or maybe many steps) ahead of other problem solvers. Even when it comes to the definition of a root cause.

Want to learn more about the TapRooT® Root Cause Analysis System? Attend one of our courses:

http://www.taproot.com/courses

Join TapRooT® today at noon EST for Facebook Live!

June 20th, 2018 by

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Join TapRooT® professionals Benna Dortch and Ken Reed today at noon EST for a Facebook Live discussion: Integrating TapRooT® with Enablon EHS Software. Earlier this month, TapRooT® was recognized as Enablon’s Technology Partner of the Year, awarded to the partner with innovative technological solutions that has successfully integrated its solutions with the Enablon platform to increase value for Enablon clients. Take a further look at Enablon and the Enablon Excellence Awards in the below article.

5 Companies Recognized for Excellence at SPF EMEA 2018

TapRooT® offers root cause analysis software, training, and consulting globally. The TapRooT® software guides users through the incident investigation process with ease. The company’s solutions are used by leading companies  to investigate and fix the root causes of all types of mission-critical problems.

As always, please feel free to chime in on this Wednesday discussion in real time. Or, leave a comment and we’ll get back to you.

Here’s how to join us for Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, June 20

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

TapRooT® is the best method for performing investigations and doing root cause analysis. TapRooT® Training Courses are designed to further your professional development and help you in your investigations and corrective actions. We’re happy to come to your workplace to teach your team onsite, just let us know or call us: 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

Testimonial Tuesday

June 19th, 2018 by

We take your course evaluations seriously. Without them, we couldn’t continue to improve and grow as a company. So, thank you for your valuable feedback!

Are you interested in signing up for a course? Read what our clients have to say about our 2-Day and 5-Day TapRooT® Training Course.

Client Testimonials:

  • “Great exercises, that went through step by step of a real live incident to complete a TapRooT® investigation.” – Neil
  • “It eliminates misconceptions and assumptions that creep into the investigation.” – Michael
  • “Investigations will be do to a competent standard using TapRooT®.” – John
  • “Good easy way to get down to the real issues for any incident.” – Michael
  • “Strengthened my ability to analyze a complex investigation.” – Thaddeus

TapRooT® is a world-class software system designed to help investigators solve every day hurtles. TapRooT® take the investigator beyond his or her knowledge to choose root causes that are “outside the box” of common root causes such as writing poor procedures or inadequate training.

Looking for a course near you? Find a course location and reserve your seat today by clicking on the links below.

2-Day TapRooT® Root Cause Analysis Training
5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Career Opportunities for Candidates with TapRooT® Skills

June 18th, 2018 by

When you have the expertise of TapRooT® training on your resume, you’re communicating the level of your career development. Professional training and skill sets in investigation, problem-solving, and root cause analysis convey competency to the prospective employer. If you have TapRooT® training and skills, explore your professional advancement through one of these global opportunities.

Maintenance Project Engineer

Mechanical Project Engineer

Manufacturing Quality Project Engineer

Senior Project Engineer

Environmental Health & Safety Representative

Associate Senior Engineer

Sr. Engineer

Environmental Safety & Health Manager

Principal Pipeline Risk Engineer

Chemical Manufacturing

Associate Sr. Engineer 

If you are not TapRooT® trained, becoming TapRooT® trained in troubleshooting and identifying root causes of issues and incidents is the proven path to develop your skills and training. Pursue your goals through these TapRooT® courses to advance your professional development.

Portland, Oregon, July 16, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Auckland, New Zealand, July 16, 2018: 2-Day TapRooT® Root Cause Analysis Training

Milwaukee, Wisconsin, July 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

Dallas, Texas, August 6, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Adelaide, Australia, August 21, 2018: 2-Day TapRooT® Root Cause Analysis Training

Monterrey, Mexico, August 27, 2018: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Newcastle, Australia, September 12, 2018: 2-Day TapRooT® Root Cause Analysis Training

Calgary, Canada, September 24: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Amsterdam, Netherlands, September 26, 2018: 2-Day TapRooT® Root Cause Analysis Training

Manchester, United Kingdom, October 1, 2018: 2-Day TapRooT® Root Cause Analysis Training

Dubai, UAE, October 14: 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

Kuala Lumpur, Malaysia, October 17, 2018: 2-Day TapRooT® Root Cause Analysis Training

If you would like for us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139 or 865.357.0080.

Meet TapRooT® in Dallas

June 14th, 2018 by

In five days with TapRooT® in Dallas, you will learn how to conduct an investigation and develop effective Corrective Actions. A TapRooT® course can accelerate your career and has proven a professional game changer for many.

TapRooT® is designed for learners at all levels. You will learn to find and fix the root causes of incidents, accidents, quality problems, precursors, operational errors, hospital sentinel events, and many other types of problems. Techniques include: SnapCharT®, Root Cause Tree® & Corrective Action Helper® plus additional advanced topics such as CHAP, Human Engineering, Interviewing, Safeguard Analysis and Proactive Improvement. Upon course completion, attendees will receive a certificate and a 90-day subscription to TapRooT® VI, the online software service. Most importantly, you will have the advantage of professional training in your expertise and on your resume!

Attendees should bring safety incidents or quality issues from their workplace for a team exercise. These may be either written reports or, alternately, you may have knowledge of an incident without a written report. We’ll divide into teams of 2-4 people, with each team analyzing a different problem.

We’ll meet on August 6 at the Hilton Garden Inn Las Colinas for the 5-Day Root Cause Analysis Training course. You will likely want to explore Dallas so below we’ve included highlights of your host city.

Register here to take the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training in Dallas.

 

Experience Dallas

Dallas has a down-home, friendly atmosphere, cool music, a memorable skyline, and a robust nightlife. Take a walk in the city’s urban green spaces and explore endless outdoor and recreational activities. To get here, you can fly into DFW or Love Airport, headquarters of Southwest.

A great introduction to Dallas is to take a free trolley ride through downtown to see the area and check out restaurants and points of interest you might want to pursue. Hop on and off as you wish. You may want to use the DART bus or rail system, depending on where you want to go.

Catch views from the GeO-Deck at Reunion Tower, 470 feet above the ground, a great overlook of Trinity River. Another place to view the landscape and Trinity River is from Continental Avenue Pedestrian Bridge. For optimum photo ops, snap the skyline from steel-arched Margaret Hunt Hill Bridge.

Play games, read, and see free performances at Klyde Warren Park, a $110 million oasis with free Wi-Fi. Bonus: With food trucks and restaurants, the park is open from 6:00 am to 11:00 pm. Across the street is Dallas Museum of Art, where general admission is free.

Did you know? Dallas is home to the country’s largest hardwood forest, the Great Trinity Forest

Recreate at White Rock Lake Park. A nine-mile trail for walkers, cyclists, or runners. Scenic views. Go boating or enjoy watching folks row, paddleboard, and fish the lake.

Dallas’ NorthPark Center is prime real estate for shopping–from Versace and Gucci to H&M and Nordstrom.Plus, you can see artworks painted by Frank Stella, Andy Warhol, and Jonathon Borofsky.

Dallas Heritage Village at Old City Park: Learn about Dallas’ history in this park full of 19th-century Victorian and pioneer homes.

Check out what’s happening at the American Airlines Center. You may find a concert or a Dallas Mavericks or Stars game.

Perot Museum: Soak up natural history and science through interactive exhibits.

 

Dallas eateries

Sip Stir Cafe: Artisan coffee and espresso in a quiet place. Laptops welcome.

Bread Winners Cafe: Delicious food, such as chicken and waffles. Bonus: Friday = happy hour!

Whatever food floats your boat, it’s likely at Trinity Groves in the downtown business district: American, Italian, Asian, Mexican, Mediterranean, barbecue, vegan, seafood, tapas. The district has its own restaurant hub. Among the highlights: Tapas CastileSouk Mediterranean Bistro & Bar, Saint Rocco’s New York Italian.

TapRooT® Users – Use It ALL

June 13th, 2018 by

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I had an interesting question from a TapRooT® user the other day.

“When will you be adding something to TapRooT® to deal with human performance issues?”

I had to stop and think. Of course, our whole design effort was to make TapRooT® the world’s best system for analyzing and fixing problems due to human error. But I realized that we had made the use of TapRooT® so transparent that this user, and probably others, didn’t know what they had.

They might not know that TapRooT® can them help fix:

  • human errors
  • human performance issues
  • company culture problems
  • behavior issues
  • management system failures
  • simple incidents
  • complex accidents
  • audit findings

TapRooT® can be used reactively (after an accident) or proactively (before a major accident). The application of TapRooT® is really flexible.

We’ve made this flexibility and applicability completely transparent. You don’t have to be a human performance expert (a Certified Ergonomist – like I am) to use the system and get great results.

We’ve made difficult analysis so easy that people don’t know all the power they have.

How can a TapRooT® User learn more about what they have?

  1. Read the blog and the weekly TapRooT® Friends & Experts Newsletter. Sign up for the newsletter HERE.
  2. Join the TapRooT® LinkedIn discussion group HERE.
  3. Attend advanced TapRooT® Training – the 5-Day TapRooT® Advanced Team Leader Training.
  4. Attend the annual Global TapRooT® Summit.
  5. Read TapRooT® Root Cause Analysis Leadership Lessons.

That’s a good start and two of the ideas are free.

Get as much as you can from the tools and processes that you already know – TapRooT®.

And if you have any questions, leave them as a comment here or contact us by CLICKING HERE.

We have a sneak peek for you on today’s Facebook Live!

June 13th, 2018 by

TapRooT® professional Barb Carr will be featured on today’s Facebook Live session. To get a sense of the subject, look at Barb’s recent article.

As always, please feel free to chime in on the discussion in real time. Or leave a comment and we’ll get back to you.

We look forward to being with you on Wednesdays! Here’s how to join us today:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, June 13

What time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

If you missed last week’s Facebook Live discussion with Mark Paradies and Benna Dortch, catch it below on Vimeo or here on video.

Why do we still have major process safety accidents from TapRooT® Root Cause Analysis on Vimeo.

Do your own investigation into our courses and discover what TapRooT® can do for you; contact us or call us: 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

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Dave JanneyDave Janney

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Garrett BoydGarrett Boyd

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Ken ReedKen Reed

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Linda UngerLinda Unger

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