Root Cause Analysis Tip: TapRooT® is more than a Root Cause Analysis Tool – TapRooT® is Your Performance Improvement Partner!

Posted: April 16th, 2014 in Root Cause Analysis Tips, TapRooT, Video

If you are reading this you probably already know about TapRooT® as a root cause analysis system. If you don’t, watch this:


But we want to do more for our clients than helping them fix problems once and for all. We want to help them get a great return on investment from their improvement efforts.

Therefore, we don’t stop by just making TapRooT® the best root cause analysis system that we can invent. We continuously try to find new ideas, new methods, new ways for our clients to be more effective and efficient in their improvement efforts. And we also try to keep them passionate about their improvement efforts so their work can be sustained through the difficulties that people encounter when they try to may positive change occur.

But how do we get this information to the people who need it? Those out their on the factory floor, the oil rig, or even in the corporate boardroom? By several methods.


First, we publish most of what we learn on the Root Cause Analysis Blog.

From these root cause analysis tips, to recent news about accidents, to articles about career development, to course pictures, to Summit information, to TapRooT® software update information, to job openings for TapRooT® users, to our Friday jokes (yes, you can have a sense of humor about improvement), we try to make what we write interesting, short, and to the point so that we communicate things that you may need to know without wasting a bunch of your time.


Because many folks don’t have the time to jump on-line and read the blog every day, we take the information shared on the blog and condense it into a weekly newsletter. We are still experimenting to find the best format for this information to make it readable (or maybe “scannable” is a better word) so that you can pick out what is important to you and learn quickly. 

I know that everyone is busy but I think improvement information is important so that I hope you take the few minutes required to skim the weekly e-mail to see if there is anything important that you need to read and, if you can’t get to it right then, that you print it out for your professional reading stack.


The main way we get the bulk of the details about new improvement ideas out to TapRooT® Users is the annual Global TapRooT® Summit. If you were at the 2014 Summit, you know the value of the best practice sharing and advanced improvement knowledge that goes on at the Summit. You also know that we have excellent keynote speakers to pass along great information and keep you motivated to make improvement happen. To find out more about the Summit, see the Summit web site:

We like to think of ourselves as you performance improvement partners. And now you know how we try to get the latest information to you to help you develop the most effective performance improvement program possible.  

How Far Away is Death?

Posted: April 15th, 2014 in Video

Doesn’t take a very big mistake by the excavator operator to make this a fatality…

How Far Away is Death?

Posted: April 8th, 2014 in Accidents, Human Performance, Video

Not too far on this day in 1983…

Root Cause Analysis Training in Horseshoe Bay, Texas – Join Our Annual Summit Charity Golf Tournament!

Posted: March 26th, 2014 in Summit, Video

Check out this short video of the fun we had last year at the Charity Golf Tournament:

The 2014 TapRooT® Summit Charity Golf Tournament will be held at the Horseshoe Bay Golf Club on Friday, April 11th at 12:00 pm. No experience necessary! The tourney is fun for golf enthusiasts and those new to golf.

It’s all for a great cause. Money raised will be donated to the Oasis of Love Women’s Shelter in Clinton, Tennessee. This not-for-profit 501(c)(3) qualified shelter houses around a dozen women and their children who are seeking a safe transition from an abusive situation so they can build a new life.

Pricing: $120 per person / $50 Golf Rental

Rules: Each team member can buy 4 charity items for their own use in the tournament. Items costs $25 each. All items will be available for purchase via check (payable to “Oasis of Love”) or cash at the golf course prior to the tournament. They are:

  • Mulligan: Re-do on any tee-off except the longest drive and closest to the pin competitions.
  • Yellow Tee Off: Instead of using the regular tee (gold for men, orange for ladies), golfers can use the yellow tee for one hole. Not to be used for the longest drive and closest to the pin competitions.
  • Toss: You can advance your ball from where it stops by tossing it as far as you can to “continue” the shot. Not to be used for the longest drive and closest to the pin competitions.
  • Save-a-Stroke: You can take one stroke off your team’s score.

All these items must be used by the individual player who purchased them. They cannot be traded or given to other team members.

Donations: Additional donations may be made via cash or check (payable to “Oasis of Love”). All donations will be matched by System Improvements.

Sign up for the Annual TapRooT® Golf Tournament by clicking here!

Root Cause Analysis Training in Texas – Summit Attendees Tell All! (VIDEO)

Posted: March 10th, 2014 in Summit, Video

What do past Summit Attendees have to say about their experience at the Global TapRooT® Summit? Find out in this short video. Some highlights:

“I’ll be bringing a couple of best practices home. [One] of the things I was interested in, specifically, was trending.” -Darryl H.

“There are several very mature organizations that I’ve met over these last 5 days that have very robust programs [to learn from].” – Nancy H.

“I got a chance to meet a lot of good people… it was overall a fabulous time.” – Patricia R.

Watch the video below to learn more of the insights you & your Summit colleagues shared with us over the last few years:

Have you registered for the Summit yet? It’s just a month away, so sign up today. You’ll learn best practices, network with professionals across industries, and enjoy the beautiful Horseshoe Bay Resort near Austin, Texas.

Click here to learn more and register for the 2014 Global TapRooT® Summit.

Remembering An Accident: Two Suspended Hotel Walkways Collapse July 17, 1981 – 114 Killed

Posted: March 7th, 2014 in Accidents, Video


On July 17, 1981, a 32-ton, 12-foot long fourth floor walkway that spanned over and across the Hyatt Regency Kansas City lobby collapsed and crashed into the second floor walkway of equal size and weight. Both walkways landed in the  lobby /atrium area where a dance competition (with approximately 1,600 people in attendance) was being held. The rescue operation lasted 14 hours, 114 people were killed and another 216 were injured.


Investigators found that changes to the design of the walkway’s steel tie rods were the cause of its failure.

$140 million was awarded to victims and their families,  and the tragedy remains a classic model for the study of engineering ethics and errors. After the collapse, the lobby was reconstructed with only one crossing on the second floor, supported by several columns underneath it rather than being suspended from the ceiling.

Download and read report at National Institute of Standards and Technology:


Monday Motivation: Be Fearless!

Posted: February 24th, 2014 in Video

Monday Motivation: Unstoppable

Posted: February 17th, 2014 in Video

How Far Away is Death?

Posted: February 11th, 2014 in Video


(Click on picture above to play .mp4 format video)

Monday Motivation: For a Pilot

Posted: February 10th, 2014 in Video

Root Cause Analysis Training in Texas – 2014 Global TapRooT® Summit Annual Charity Golf Tournament at Award-Winning Horseshoe Bay Golf Course (VIDEO)

Posted: February 3rd, 2014 in TapRooT, Training, Video

Calling all golfers! Whether you’re a novice or a golf enthusiast, you’ll love playing in our Annual Charity Golf Tournament at the 2014 Global TapRooT® Summit April 7-11. Join us on Friday April 11th around 11:30am for lunch and a scramble-style tournament at the award-winning Horseshoe Bay Resort Golf Course. All proceeds go to the Oasis of Love Women’s Shelter in Clinton, Tennessee.

We’ll let our Tournament Coordinator, Benna Dortch, tell you the rest. Check our her video below.

Click here for more information on our Annual Charity Golf Tournament. Click here to learn more and register today for the 2014 Global TapRooT® Summit in Horseshoe Bay, Texas.

Equipment Troubleshooting Training in Sunny Texas this April – 2014 Global TapRooT® Summit & Equifactor® Training (VIDEO)

Posted: January 27th, 2014 in Summit, Video

Do you need to find and fix the real root causes of equipment problems in your facility? Have you tried the 5-Whys and other root cause analysis tools but they don’t seem to be making your equipment repairs any more effective? Have you already attended a TapRooT® or Equifactor® course but want to refresh your skills? Want to learn the newest best practices for equipment troubleshooting with experts from across the globe?

If you answered “YES!” to any of these questions, then join us at the 2014 Global TapRooT® Summit in Horseshoe Bay, Texas. Choose the Equipment Reliability Track. Equifactor® Coordinator Ken Reed gives us an overview of what you’ll learn in this short video. Take a look:

Click here to learn more about the 2014 Global TapRooT® Summit April 7-11, 2014.

Fun in the Sun – Attractions at the 2014 Global TapRooT® Summit in Texas Hill Country

Posted: January 20th, 2014 in Summit, Video

Are you wondering if 2014 is the year you should attend the Global TapRooT® Summit? If you’d like your spouse to join the fun, then this is your year! Join our Course Planner Judy Potok and our Editorial Director Barbara Phillips as they share the fun in the sun you’ll enjoy at the 2014 Global TapRooT® Summit in Horseshoe Bay, Texas.

Learn more and register today – click here to visit our Summit page.

Friday Joke: Eagle Shoots Selfie

Posted: January 17th, 2014 in Jokes, Video

Root Cause Analysis Trending, Investigation Reports, Tracking Corrective Actions & More at the 2014 Global TapRooT® Summit

Posted: January 14th, 2014 in Summit, Video

Do you use the TapRooT® software to conduct your investigations? Do you want to know all the updates we’ve made in the last year? Do you want all the tips and tricks for using the TapRooT® Software for SnapChart®s, trending, reports, and communicating/tracking corrective actions?

If the answer is a resounding YES, then you’ve got to attend our TapRooT® Software track at the 2014 Global TapRooT® Summit. Watch Ed Skompski’s video invitation below to learn more about what you’ll take back to work from this Summit track:

Join us at the 2014 Global TapRooT® Summit in Horseshoe Bay, Texas (near Austin). Click here to learn more about how you can amp up your root cause analysis efforts and maximize your TapRooT® Investigation at the Summit.

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