Category: Video Depot

The Importance of Planning Your Investigations

July 18th, 2017 by

When you start any major project, you should start by creating a plan, understanding where you’re going and knowing what you need to do along the way. It’s the same with root cause analysis investigations. A plan can make all the difference in the outcome and effectiveness. Did you know TapRooT® has an amazing planning tool called the SnapCharT®? Check out this video to learn more about it:

 

Interested in learning more about planning your investigations and gathering evidence correctly? Take our one day course in Houston this November.

Dave Janney Discusses Investigating Near Misses

July 18th, 2017 by

Sometimes we are fortunate enough and avoid an accident, but do we still investigate those close calls? Watch as Dave Janney describes the importance of investigating near misses.

How to Avoid Investigator Bias

July 13th, 2017 by

If you use 5 Why’s or Fishbone, ever wonder why you continue to get the same few root causes or why your investigations don’t seem to be very effective? That’s because there is heavy investigator bias in those root cause analysis techniques. TapRooT® is an advanced system that has years of human factors research to allow you to be unbiased and effective.

How to Avoid Investigator Bias from TapRooT® Root Cause Analysis on Vimeo.

Technically Speaking – Revisiting the New TapRooT® VI Toggles

July 13th, 2017 by

In an effort to make our new TapRooT® users aware of the great features introduced in TapRooT® VI, we want to highlight some of our previous posts about TapRooT® VI features. Here is a look at the new toggles found in the TapRooT® VI software.

If you are unable to view the video or want a copy of this information to store locally on your computer, click on the link below the document to download the white paper to your machine.

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor. Remember, just because it’s technical, doesn’t mean it has to be complicated!

Technically Speaking – June Customer Satisfaction Survey Prize Winner

July 6th, 2017 by

Here at System Improvements, customer satisfaction is very important to us. We strive to ensure our customers’ questions are treated in a timely and efficient manner.

This is so important to us that it’s actually part of our Technical Support Mission Statement:

To provide timely, courteous and effective technical support to System Improvements staff and all TapRooT® customers, achieving customer satisfaction and process efficiency.

In order to ensure we are providing great service, we have implemented a new customer satisfaction rating system, where our customers can rate their experience with our Support Team. The feedback has been extremely valuable to us.

As a thank you to all our customers who take the time to fill out a Survey, all respondents are entered into a monthly drawing to win a TapRooT® polo shirt.
Everyone, congratulate Joseph Szwarek, Asst Director of EH&S of Halliburton as the polo shirt winner for the month of June!

Technically Speaking – Optional Techniques to Direct Investigations

June 29th, 2017 by

Utilizing the Root Cause Tree® early when building a SnapCharT® helps focus and drive questions to better determine causal factors and ultimately reveal the Root Cause.

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, doesn’t mean it has to be complicated!

Now perform your Basic and Major investigations with TapRooT®

June 27th, 2017 by

TapRooT® is a robust root cause analysis system. When you have those major accidents and need an effective and thorough investigation, TapRooT® is the go-to solution. But what about those smaller, simpler, less complex incidents? Is it worth applying such a complex system for such a simple problem? Well, we think all problems are worth a thorough investigation, but we also realize you can only give up so much time on seemingly less serious incidents. Which is why the folks at TapRooT® decided to make a simpler version of our root cause analysis process so that you can still get the best results in less time.

Check out this video of Ken Reed, TapRooT® instructor and expert, to learn more.

 

Technically Speaking – TapRooT® VI User Settings Menu

April 20th, 2017 by

Here is a quick video highlighting the new User Settings menu in TapRooT® VI.

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, it doesn’t mean it has to be complicated!

Are You Writing the Same Corrective Actions?

April 17th, 2017 by

Repeating the same corrective actions over and over again defeats the purpose of a quality root cause analysis investigation. If you spend the time investigating and digging deeper to find the REAL root cause, you should write the most effective corrective actions you can to ensure it was all worth the resources put into it. Instructor & Equifactor® and TapRooT® Expert, Ken Reed, talks about corrective actions and how to make them new and effective for each root cause.

 

Take a TapRooT® Root Cause Analysis course today to learn our effective and efficient RCA methodology. 

Technically Speaking – TapRooT® VI Exporting Trending Data

April 13th, 2017 by

Here is a quick video highlighting the Export Trending Data feature in TapRooT® VI.

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, it doesn’t mean it has to be complicated!

Technically Speaking – TapRooT® VI New Features

March 30th, 2017 by

*NOTE that Audit logging and Customizing Equifactor ® are features only available for TapRooT® VI Enterprise.  Contact sales@taproot.com to get Enterprise Software.

These enhancements are considered the 6.2.0 release.

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, doesn’t mean it has to be complicated!

Case Study: Using Dye Packs to Locate Leaks

March 16th, 2017 by

Watch as Brian Tink discusses how his company used dye packs to help them isolate the location of a pipe leak.

Technically Speaking – TapRooT® VI Notifications Feature

March 9th, 2017 by

Here is a quick video highlighting the new notifications system in TapRooT® VI.

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, it doesn’t mean it has to be complicated!

Users Share Best Practices: Keep Subject Matter Experts for Each Work Area

February 23rd, 2017 by

Our 2016 Global TapRooT® Summit was a great success last year! Our attendees helped one another by sharing some of their best practices. Here Tim Dearman informs the audience how his company keeps subject matter experts in each of their key business units to help during investigations.

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Users Share Best Practices: Recertify Investigators Every Three Years

February 9th, 2017 by

Our 2016 Global TapRooT® Summit was a great success last year! Our attendees helped one another by sharing some of their best practices. Here Charlotte Grainger discusses how her company has instituted a program requiring investigators to be recertified every three years.

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Users Share Best Practices: Using Weekly Review Boards to Examine Incidents

February 2nd, 2017 by

Our 2016 Global TapRooT® Summit was a great success last year! Our attendees helped one another by sharing some of their best practices. Listen as Robert Oliver talks about how his company uses weekly review boards to examine incidents.

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Users Share Best Practices: Improving Communication Between Company and the Customers

January 26th, 2017 by

Our 2016 Global TapRooT® Summit was a great success last year! Our attendees helped one another by sharing some of their best practices. Here Emad Gomaa talks about improving communication between the company and the customers.

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User Share Best Practices: Implementing Fees to Improve Apron Safety

January 19th, 2017 by

Our 2016 Global TapRooT® Summit was a great success last year! Our attendees helped one another by sharing some of their best practices. Watch as Megan Lowry talks about the use of fees to improve safety on the airport apron.

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Users Share Best Practices: Use Opinion Makers to Improve RCA Performance

January 10th, 2017 by

Our 2016 Global TapRooT® Summit was a great success last year! Our attendees helped one another by sharing some of their best practices. Here is Debra Matson describing how they use opinion makers to improve their RCA performance.

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Technically Speaking – Creating a Paperless Report (Part 3)

December 29th, 2016 by

Here is the finale of our three-part series detailing the steps to take a paper report and re-create it in the TapRooT® VI software.

Here are: Part 1 Part 2

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, it doesn’t mean it has to be complicated!

Users Share Best Practices: Leadership Approval Through Validation of Corrective Actions

December 20th, 2016 by

Our 2016 Global TapRooT® Summit was a great success this year! Our attendees helped one another by sharing some of their best practices. Listen as George Kooi describes how their
leadership validates Corrective Actions through approval of the Corrective Actions https://vimeo.com/194840836

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Technically Speaking – Creating a Paperless Report (Part 2)

December 15th, 2016 by

Here is part two of our three part series detailing the steps to take a paper report and re-create it in the TapRooT® VI software.

You can find Part 1 here: Part 1

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, it doesn’t mean it has to be complicated!

Technically Speaking – Creating a Paperless Report (Part 1)

December 1st, 2016 by

I wanted to introduce you to a short three part series detailing the steps to take a paper report and re-create it in the TapRooT® VI software.

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, doesn’t mean it has to be complicated!

Users Share Best Practices: Allow Leadership To Be A Champion For Your Investigation

November 30th, 2016 by

Our 2016 Global TapRooT® Summit was a great success this year! Our attendees helped one another by sharing some of their best practices. William McClung describes how they allow leadership to be a champion for their investigation.

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Users Share Best Practices: Practice on the Previous Investigations

November 23rd, 2016 by

Our 2016 Global TapRooT® Summit was a great success this year! Our attendees helped one another by sharing some of their best practices. Here Rajesh Malik talks about how his company encourages students to go back and apply what they learned in the TapRooT® course to their previous investigations.

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