Root Cause Analysis Blog

 

Upcoming TapRooT® Course in Charleston, South Carolina

Posted: February 26th, 2015 in Courses, Local Attractions, Pictures

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Join TapRooT® in Charleston, South Carolina for a 2-Day Incident Investigation and Root Cause Analysis Training Public Course on March 23-24. Charleston is one of the oldest and fastest growing cities in South Carolina. Its historical value brings it alive with monuments, architecture and art. It has also been honored with the award of  “America’s Most Friendly City” by Travel and Leisure in 2011 and 2013. If you haven’t visited here, come take in the American heritage and some TapRooT® knowledge while you’re at it.

Food: 

Circa 1886: Take a trip back in time with this historically inspired restaurant voted as the #12 best restaurant in the U.S. by Trip Advisor.

Charleston Grill: With Charleston being on the ocean, you have to try the best fresh seafood in town right here at the Charleston Grill.

Jeni’s Splendid Ice Creams: This homemade ice cream is hard to come by with it only being sold in seven locations in the U.S. Try it out!

Attractions: 

College of Charleston: Take a tour of the beautiful, historic College of Charleston campus.

Charleston Waterfront Park: Love the outdoors? Take a walk or rent a bike to stroll down this waterfront park and enjoy the view!

Walking Tours: Pick from a variety of walking tours that take you all over Charleston.

 

Ready to REGISTER NOW? Follow the link for information and registration details.

SAVE THE DATE for our Global TapRooT® Summit to be held June 1-5, 2015 in Las Vegas. Click here for information.

What does a bad day look like?

Posted: February 26th, 2015 in Pictures

Are your spirits sinking?

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LIVE from Las Vegas: 2015 Global TapRooT® Summit Update!

Posted: February 25th, 2015 in Summit

It’s a wrap everyone! We are going back to the office tomorrow to sift through volumes of information we’ve gathered to make this Summit the best experience ever for you. But we can’t do that if you aren’t here! So send in your registration and look forward to lots of upcoming news including info about our speakers, sessions, reception, places to eat and things to do after-hours!

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Register for the 2015 Global TapRooT® Summit!

Learn more at: http://www.taproot.com/taproot-summit

TapRooT® Public Courses In Europe, Africa and the Middle East

Posted: February 25th, 2015 in Courses

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Aberdeen, Scotland

Upcoming TapRooT® Public Courses:

Europe: 

Aberdeen, Scotland 2-Day March 12, 2015

Rome, Italy 2-Day March 18, 2015

Amsterdam, Netherlands 5-Day April 20, 2015

Paris, France 2-Day April 22, 2015

Warsaw, Poland 2-Day April 27, 2015

Middle East: 

Dubai, UAE 2-Day March 11, 2015– Course is FULL! Stay tuned for more 2-Day Public Courses in Dubai.

Doha, Qatar 5-Day March 15, 2015–Course is FULL! Stay tuned for more 2-Day Public Courses in Doha.

 

For more information regarding our public courses around the world, click here.

LIVE from Las Vegas! An Exciting New Benefit of Booking at the Flamingo Las Vegas Hotel for the 2015 Global TapRooT® Summit!

Posted: February 24th, 2015 in Summit

We’ve been busy today getting as much info as we can to share with you about the upcoming Global TapRooT® Summit, June 1 – 5, 2015. But as promised yesterday, I wanted to tell you about an exciting new feature right here at The Flamingo Las Vegas Hotel that was not here the last time we held our Summit here:

The LINQ Promenade

The Flamingo Hotel is one of only two hotels where you can walk right out the doors and right onto the LINQ Promenade.  Formerly the “dead space” between the Flamingo and Imperial Palace, the LINQ has totally revitalized the area, offering everything you could want in a Las Vegas experience within steps from your Summit hotel! Dining, shopping, entertainment – it’s like one large block party with something for every personality. Check out The Flamingo Hotel’s perfect access to the LINQ in the video we shot this morning:

The main attraction is the 550 feet tall High Roller (the world’s LARGEST observation wheel).  While many are drawn to the LINQ for that attraction, it’s all of the other amazing attractions that make them stay the entire night right on the LINQ Promenade.

The High Roller

The High Roller

The Kitson sells trendy clothes, pop culture books, souvenirs, and other novelty items. Check out the Polaroid Fotobar while you are there and print out pictures from your phone that look like old Polaroid photos, and then buy a shadowbox to display them in to remember your visit here.

Want to try an interesting adult beverage? The Purple Zebra has lots of fun, colorful cups to choose from and just as many colorful flavors.  Think adult “Slurpee” — and bring your cup back for a discount on your next refreshment.

Like recreation that doesn’t necessarily involve slot machines and alcohol? Get a group together to play at Brooklyn Bowl, and then enjoy a dessert after at Ghirardelli or Sprinkles.

I’m writing this on the fly today but I’ll be revisiting the LINQ Promenade as we move toward the Summit because there is ALOT to share about this amazing venue.

DON’T FORGET to book in the TapRooT® Room Block at the Flamingo Las Vegas today!

5 day TapRooT® Advanced Root Cause Analysis Team Leader training in Calgary

Posted: February 24th, 2015 in Courses

Amber Bickerton and I are teaching the 5 day course this week in Calgary. Here are some pictures of the students working on their investigation interviewing exercise:

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Why not join us for the next course? You can see our schedule and register HERE

TapRooT® Public Courses In U.S.A.

Posted: February 24th, 2015 in Courses

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Knoxville, TN

Upcoming TapRooT® Public Courses:

Knoxville, TN 5-Day March 2, 2015

Houston, TX 2-Day March 16, 2015 (This course is FULL–stay tuned for more 2-Day courses in Houston!)

Houston, TX 3-Day March 16, 2015 (This course is FULL–stay tuned for more 3-Day courses in Houston!)

Charleston, SC 2-Day March 23, 2015

Williston, ND 2-Day April 8, 2015 (This course is FULL–stay tuned for more 2-Day courses in Williston!)

Houston, TX 5-Day April 13, 2015

Oklahoma City, OK 2-Day April 15, 2015

Corpus Christi, TX 2-Day April 27, 2015

Indianapolis, IN 2-Day April 27, 2015

For more information regarding our public courses around the world, click here.

We Are Out of the Office Today

Posted: February 24th, 2015 in Pictures

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For those in the Northeast who have had to deal with so much snow, shutting the office because of 3 inches might sound stupid. But in Knoxville, we aren’t used to snow and the hills make getting around hazardous (especially when so many people never learned to drive on snow and don’t even have all season tires). 

So … SI will be closed today. Hopefully this won’t be like the ice storm last week (three days out with hazardous conditions). 

How far Away is Death?

Posted: February 24th, 2015 in Video

Just inches from a falling rock…

Weekly Wisdom: How to be a genius

Posted: February 24th, 2015 in Wisdom Quote

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“Intellectuals solve problems, geniuses prevent them.” – Albert Einstein

2015 Global TapRooT® Summit After Hours: A Free Show in Vegas Worth Attending

Posted: February 24th, 2015 in Local Attractions, Summit

This June, the 2015 Global TapRooT® Summit will be held in Las Vegas. As you can imagine in a city like Vegas, there’s all kinds of hype and pull for you to go to one show or another after hours. A “free” show in Vegas worth attending after a long day of work is the Bellagio fountains.

A short walk from the Summit host hotel, the Bellagio fountains features an 8.5-acre lake which explodes with 1,214 spritzers shotting water 460 feet in the air. The water is choreographed to music which sounds cheesy, but compared to a lot of things you may see around Vegas, this show is quite classy and relaxing to view.

Showtimes are every one-half hour, 3:00 p.m. to 8:00 p.m., so you can easily take in a show after a busy day at the Summit.  To learn more visit:

https://www.bellagio.com/attractions/fountains-of-bellagio.aspx

When you travel to the Summit, there are lots of places for you to explore. Here are a couple of other fun things we recently highlighted that you may consider for after-hours fun:

Exotic Racing: Ever dream about driving a Ferrari or Lamborghini?  Well, now you can!

Million Dollar Quartet: A Tony® Award Winning musical!

And register for the 2015 Global TapRooT® Summit, June 1 – 5, 2015 in Las Vegas, Nevada:  http://www.taproot.com/taproot-summit/register-for-summit

For more info visit the Summit website:  http://www.taproot.com/taproot-summit

LIVE from Last Vegas! News About the 2015 Global TapRooT® Summit Hotel

Posted: February 23rd, 2015 in Summit

We were excited to talk to the folks at The Flamingo Las Vegas Hotel and find out so many people are already booking in the TapRooT® room block for the 2015 Global TapRooT® Summit.

Have you booked your room? Don’t wait too long and lose your chance!

My room is super comfy! Here is one photo with more info to come during our site visit this week.

Nice View of Caesar's Palace!

Great View of Caesar’s Palace!

Did you know when you book a room in the TapRooT® block for just $129/night you are not only enjoying the convenience of having a room in the same hotel that the Summit and Pre-Summit are being held, but you are also centrally located on the Las Vegas Strip to enjoy lots of after-hours fun? (We are working on a post about a very EXCITING NEW FEATURE that was not here the last time we held our Summit here.  You’re gonna LOVE it!)

Also, you get 50% off of Internet fees for three devices in our room block, and will not be charged resort fees that are a very common charge at most Las Vegas hotels. So if you think you might be getting a better deal elsewhere, be sure to ask the hotel what they add on for resort fees.

I don’t know about you, but I love the convenience of running up to my room to catch up on emails and make phone calls during breaks or freshen up for dinner.  Not to mention, in Vegas, you want to maximize your morning sleep-in time, and don’t want to spend those precious minutes commuting to the conference hotel.

BOOK YOUR ROOM in the 2015 Global TapRooT® Summit room block today!

2015 Global TapRooT® Summit After Hours: Reporting LIVE from Las Vegas! Visit Capo’s Speakeasy!

Posted: February 23rd, 2015 in Courses, Local Attractions, Summit

Our team has landed in Las Vegas with a big list to check off to make your trip to the Global TapRooT® Summit in June the best ever! So keep an eye on the blog as we report LIVE over the next couple of days.

We’ve been featuring awesome spots to visit after hours recommended by our TapRooT® Friends & Experts, like:

Million Dollar Quartet and Exotics Racing

but what do the Las Vegas locals love? Well I’ve only been off the plane for an hour, and I’ve got a great tip for you from the first local I met:

Capo’s Speakeasy / Steakhouse

Do you love independently-owned restaurants? Capo’s mob-style restaurant has a cool speakeasy vibe and live nightly entertainment!

Nico Santucci grew up with his family’s Italian restaurants in Chicago, and brought the best of what he learned to Vegas!

Try Al Capone’s family secret sauces and their “made-man” pastas.  And they are known as having the best meatballs on earth!

“Takes you back to the old country,” said our local source.

Learn the latest that’s happening at Capo’s on their blog:  http://www.caposrestaurant.blogspot.com/

Monday Accident & Lessons Learned: How Much Root Cause Analysis Can You Buy for $5.6 Million Dollars?

Posted: February 23rd, 2015 in Accidents, Current Events, Performance Improvement

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Here are the headlines from The Bakersfield Californian:

“CPUC proposes $5.6 million fine against PG&E for 2012 demolition fatality in Bakersfield”

As reported by the papper, one of the findings of the PUC that led to the fine was:

“PG&E gave the CPUC an accident analysis prepared by Cleveland, as well as the utility’s own evaluation. But commission staff said both ‘failed to provide an adequate or comprehensive root cause analysis for the incident’ to help determine corrective actions.”

So here are some questions to consider:

  1. Do you require that your contractors perform adequate accident investigations?
  2. What root cause tools do your contractors use? Shouldn’t they be using TapRooT®?
  3. Are you waiting for fatalities to require better root cause analysis and incident investigation? Why don’t you have someone attend an 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Course ASAP (this month?).
  4. Isn’t it time that you learned how to use root cause analysis proactively to stop fatalities before accidents happen? You should attend the Using TapRooT® Proactively Course.

How many lessons can your company learn from this accident?

Friday Joke: Give Work 100%

Posted: February 20th, 2015 in Jokes, Pictures

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Never a Dull Moment in the Life of a TapRooT® Instructor

Posted: February 19th, 2015 in TapRooT® Instructor, TapRooT® Instructor Profiles
TapRooT® Instructor, Harry Thorburn

Harry Thorburn

Harry Thorburn delivered a 2-day TapRooT® course on February 14 and 15 on board a vessel in Rotterdam harbour.

Unknown to Harry, during the morning of the second day, the ship had to take to the sea to conduct trials in the harbour basin.

When the course finished, Harry realized he was a little bit away from dry land, (and the taxi he arranged to wait for him to take him back to Amsterdam Airport!)

The ship was unable to berth at dock again, but went in close enough for the ever versatile Harry to be hoisted in a cage by a crane and swung onto the quayside!

All in a day’s work … the course must be delivered.

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(Story and images submitted by Mhorvan Sherret, Matrix Risk Control)

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