Root Cause Analysis Blog

 

Final Exercise at the 2-Day TapRooT® Incident Investigation and Root Cause Analysis Course in Dayton, Ohio

Posted: September 16th, 2014 in Courses, Pictures, TapRooT

Final presentations by the teams after performing a root cause analysis on their incident that they brought to the course…

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How Far Away is Death?

Posted: September 16th, 2014 in How Far Away Is Death?, Pictures

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He didn’t die … but his boss was fined £5,000 by the HSE.

Career Development: How to Handle an Unsupportive Boss

Posted: September 16th, 2014 in Career Development, Career Development Tips

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In this column, we share a lot of ideas and tips for building and moving forward in your career. But sometimes management can present obstacles to your success, whether it’s a personality difference, micromanagement, stifling a promotion, or undermining your hard work. Don’t simply live with the negative situation, or quit only to find another imperfect job in the future. Try the following tips to improve your relationship with your boss and empower your career.

Acknowledge Your Role

Rather than blame your boss for the obstacle you’re facing, put aside any emotional bias you may have (SHRM). Don’t gossip about your boss, and try to understand the situation more clearly (Tech Republic). Honestly evaluate your own role in the situation. Do you have unrealistic expectations of your boss? Do your professional skills measure up to the requirements of that promotion? Have you failed to earn the trust of your micromanaging boss? Have you really achieved all the goals of your current role? Do your work achievements reflect well on your boss and team? Think of this as your “HR root cause analysis.” Truly evaluate all the facts about your performance and relationships at work, then devise practical methods for improving these.

Communicate with Your Boss

In our “HR root cause analysis,” one of the corrective actions will almost always include talking with your boss. Difficult though it may be, coming to your boss in a professional manner is the right thing to do and will likely make a positive impression on him or her. When you do, come with a positive outlook with ideas for improvement. Don’t simply come with complaints and no attempts at a solution, which may only make your situation worse.

The best approach is to arrange a performance review meeting with your boss. Make it clear during this meeting that you want to grow professionally, and you’d like to find out what it will take to do so. Ask him or her how you’re meeting and not meeting the goals of your position, and brainstorm action steps to reach those goals. As you receive the criticism, take it with grace and not defensiveness.

If there’s something you need from your boss that you’re not receiving, simply ask for it in a logical manner (Chron) (SHRM). Make it an easy request to grant. For example, instead of simply complaining “You micromanage me too much,” ask if it would help your boss if you provided regular status updates to ease his or her mind.

Make it clear at this meeting that you are committed to your boss’ success as well (Chron).

Develop Your Professional Skills

After you’ve met with your boss, take this feedback to heart. If you’ve received concrete ways in which you can improve, make these your goals and stick to them. Exceed your boss’ expectations and you’ll likely gain his or her trust (Chron).

If your conversation does not go well, there are still options. Take your problem to HR, even if all you need is a second opinion on some aspects of the problem. It always helps to bring in a third party ro evaluate the situation.

If you need additional support, start by building your professional network by pursuing a mentoring and/or networking opportunity (Tech Republic). A mentor can provide a second opinion and unbiased advice on your career. This relationship just may provide the support you need to move forward in your career. Continue to build your network through events, LinkedIn, and pursuing one-on-one meetings with colleagues (Diversity MBA).

Prepare for a future job change and safeguard your interests by building a file that includes your updated resume, certifications, accomplishments, successful projects, and any awards you’ve earned (Diversity MBA). As you move forward within the  company, or if you decide to seek advancement elsewhere, you’ll be ready to put your best foot forward.

Linda Unger Teaching the Public 2-Day TapRooT® Incident Investigation & Root Cause Analysis Course in Dayton, Ohio

Posted: September 15th, 2014 in Courses, Pictures, TapRooT

 

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Need root cause analysis training at your site? Contact us to set up a TapRooT® Course by CLICKING HERE.

Teams Working on Their SnapCharT®s at the 2-Day TapRooT® Incident Investigation & Root Cause Analysis Course in Dayton, Ohio

Posted: September 15th, 2014 in Courses, Pictures, TapRooT

You have to understand what happened before you can understand why it happened. The SnapChart helps you do just that. These folks at the 2-Day class in Dayton are practicing their newly learned skills…

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For the next public TapRooT® Course near you, click on your continent at:

http://www.taproot.com/store/Courses/

Monday Accident & Lesson Learned: Wheelchair / Baby Stroller Rolls onto the Tracks

Posted: September 15th, 2014 in Accidents, Current Events, Investigations, Pictures

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The UK Rail Accident Investigation Branch has published a report about two accidents where things (a wheelchair and a baby stroller) rolled onto the tracks.

To see the report and the one lesson learned, CLICK HERE.

Monday Motivation: Vince Lombardi

Posted: September 15th, 2014 in Pictures

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A man can be as great as he wants to be.
If you believe in yourself and have the courage,
the determination, the dedication, the competitive drive and
if you are willing to sacrifice the little things in life and
pay the price for the things that are worthwhile,
it can be done. ~ Vince Lombardi

Mark Paradies Teaching a Public 2-Day TapRooT® Incident Investigation and Root Cause Analysis Course in Dayton, Ohio

Posted: September 15th, 2014 in Courses, Pictures, TapRooT

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Want to find out more about TapRooT® Root Cause Analysis Training? Then visit our web site:

http://www.taproot.com/courses

TapRooT® Root Cause Analysis Training in South America – Bogota Course Photos

Posted: September 15th, 2014 in Courses, Pictures

On August 21-22, we held a 2-Day TapRooT® Incident Investigation and Root Cause Analysis Course in Bogota, Colombia. Course Planner Diana Munevar shared these photos of the Marble Game, SnapCharT® creating, and interviewing during the course. Enjoy!

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Are you interested in learning to find and fix the real root causes of problems in your workplace? Click here to learn more about our South America TapRooT® Courses.

Weekly Wisdom for Root Cause Analysis & Equipment Troubleshooting

Posted: September 15th, 2014 in Wisdom Quote

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“Failures are great learning tools… but they must be kept to a minimum.” – Jeffrey Immelt

Root Cause Analysis Training in South America – Brazil Course Photos

Posted: September 11th, 2014 in Courses, Pictures

Our 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training in Sao Paulo, Brazil held August 4-8, 2014 went fantastically! Thanks to TapRooT® Instructor Boris Risnic for these photos and a great course.

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Click here to learn more about our 5-Day TapRooT® Course.

More Pictures of a Bad Day…

Posted: September 11th, 2014 in Pictures

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Tribe of TapRooT® Users Meeting in Las Vegas Next June

Posted: September 11th, 2014 in Pictures, Summit

I heard an interesting speaker last week talk about technology adoption. He spoke about how valued brands developed a “tribe” of users who often networked and shared best practices. This often made the technology (the brand) better and more valuable.

That’s when I realized that TapRooT® Users were a tribe that constantly made TapRooT® a more valuable technology/brand.

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And once a year, the tribe gets together at The Global TapRooT® Summit.

Think of this like the tribal meetings of old. Or mountain men getting together at the rendezvous. Or, if you are from a Norse heritage, a þing (things). 

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If you’ve never been to the Summit, now is the time to start planning to attend. Mark out the dates (June 1-5, 2015) on your calendar. Get any budget requests to travel authorizations started (or at least planned for). See if you can get a team of your best performance improvement experts to register as a group. 

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You’ll return to work from the Summit energized to make improvement happen with great ideas and best practices from around the world. General Summit information is available HERE. The Summit schedule of events will be posted shortly.

Looking forward to seeing you and the rest of the tribe next June.

Mark Paradies
President, System Improvements 
The TapRooT® Folks 

Root Cause Analysis Training in Pittsburgh: Local Attractions

Posted: September 11th, 2014 in Courses, Local Attractions

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Pittsburgh, Pennsylvania is full of wonderful attractions including the 2-day TapRooT® Incident Investigation and Root Cause Analysis Course on October 15th. As you enjoy your time after the course, explore the rich history that Pittsburgh holds on every corner. Between museums, Civil War monuments, the United States Steel Corp. and much more, the overwhelming amount of knowledge and history is there for your enjoyment.

Food:

The Capital Grille of Pittsburgh: The Capital Grille is nestled in the luxurious downtown area surrounded by some of the best attractions Pittsburgh has to offer. Enjoy a little of everything, seafood, steak, hors d’oeuvres, wine, etc, with the whole family.

Lidia’s: When’s the last time you really enjoyed authentic Italian food? Lidia’s is ready to serve you some of the best Italian food around.

The Original Fish Market: The name says it all, The Original Fish Market. If you love fresh, tasty seafood then this is the place for you.

 

Attractions:

The Rivers of Steel National Heritage Area: Tours, driving guides and attractions are only a few of the fun things that this historic area has to offer.

Andy Warhol Museum: This visual arts museum is a must see. One of America’s most talented artists comes to life through his paintings, videos, interactive sections, and prints.

Soldiers and Sailors Memorial Hall & Museum: Have an interest in American history? The Soldiers and Sailors Memorial Hall & Museum is an elegant honorary hall dedicated to all past and present, men and women fighting for our country.

 

Have you registered for the course yet? Click here for more info or to register for our 2-day TapRooT® Incident Investigation and Root Cause Analysis Course in Pittsburgh, PA held October 15-16, 2014.

Root Cause Analysis Tips: 2014 Global TapRooT® Summit Best Practices (Marathon Petroleum)

Posted: September 10th, 2014 in Root Cause Analysis Tips, Summit, Video

Pete Reynolds of Marathon Petroleum Company shared his TapRooT® best practice with us at the 2014 Global TapRooT® Summit, during our Users Share Best Practices session. Watch his video below to learn how he uses peer groups to improve investigations:

If you’re at work and don’t have time to watch the video, here’s his tip:

We have a peer group that is kind of a silo buster. We all get together and talk about the TapRooT® Process and getting the investigation done.

Want to learn more about our 2015 TapRooT® Summit in Las Vegas?

Click here: http://www.taproot.com/taproot-summit

Career Development: Is Getting “Caught Up” a Worthy Goal?

Posted: September 9th, 2014 in Career Development, Career Development Tips

A recent article in the The Washington Post listed some tips for getting caught up and I really liked it because the author pointed out:

“Rather than worrying about whether we have caught up, which can lead to feelings of inadequacy, we can try some of the following activities to restore ourselves and feel better about what we are accomplishing.”

Are we ever really caught up? Maybe it’s time to change the mindset to noticing what we are accomplishing instead of focusing on what we haven’t finished yet. It may be more motivating and more productive to think this way.

Feel better about what you are accomplishing and read 10 tips written by Joyce E. A. Russell here:

Career Coach: Tips for getting caught up

How Far Away is Death?

Posted: September 9th, 2014 in How Far Away Is Death?, Video

One broken hydraulic hose…

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