Effective Interviewing and Evidence Collection
The TapRooT® Root Cause Analysis System and ASTM International Standards are the solid foundation of this evidence collection training. Attendees will
- learn how to preplan and prepare to document investigations with ease.
- use a SnapCharT® efficiently as a planning tool for evidence collection.
- work in teams using a systematic process to collect information,
- learn how to best label, collect and record evidence.
- learn how to conduct an initial site visit.
- participate in mock interviews practicing the TapRooT® 12-Step Interview Process.
(This course can be modified and delivered in a 1-day format. Contact us for a 1-day agenda.)
Course Agenda for 2-Day Course
Day 1
Course & Class Introductions
10 Characteristics of a Great Investigator (Icebreaker Activity)
Module 1 Preplanning for Evidence Collection
- Elements of a Great Investigation Policy & Procedures
- Prepare an Investigation Kit
- The Role of Corporate Counsel in Evidence Collection
- Packaging Evidence
- Collecting & Packaging Trace Evidence
- Labeling Evidence
- Evidence Log
Module 2 Scene Management
- 6 Priorities of Scene Management (Short Video & Team Discussion)
- Fragile Evidence (Short Video & Team Discussion)
Module 3 TapRooT® Tools for Evidence Collection
- Importance of a SnapCharT®
- The Root Cause Tree® and Dictionary for Evidence Collection
- The TapRooT® App (Video)
Module 4 Prepare for a Site Visit
- View Casper Platform Video
- Team Exercise: View Create a SnapCharT® to plan a mock investigation for Casper Platform Incident
- Plan Interviews (Walk-through with Instructor, then work in Teams)
- Plan Additional Evidence Collection (Walkthrough with Instructor, then work in Teams)
- Site Visit Plan Recap
Recap the Day
Day 2
Introduction to Day 2
Module 5 Conduct the Site Visit
- Collect Fragile Evidence
- People, Paper, Physical and Recordings Evidence
- Survey the Scene
- Photograph the Scene
- Video the Scene
- Sketch the Scene
- How to Choose Between Photography, Video, and Sketching
Module 6 Critical Human Action Profile
- Students practice task analysis in the software.
Module 7 Emotional Intelligence
Four Components of EI
- Improve Self-Awareness & Self-Management
- Active Listening Inventory
- Improve Social Awareness & Relationship Management
Module 8 Decoding Nonverbal Communication
- What Can We Learn?
- Examples of Comfort
- Examples of Discomfort
- Team Exercise
Module 9 TapRooT® 12-Step Interview Process
Recap the Day
Want to Hold this Training for Ten or More at your Site?
Contact us about onsite training below. This course can be delivered as a 1-day or 2-day course.
