TapRooT Summit! Root Cause Analysis Experts, Classes, Information, and Courses!

We know you have only so much time and resources to give to training and conferences in any given year. We are confident that the TapRooT® Summit will be the best conference you attend in 2010 and worth every effort you make to get there.

One way you can judge our commitment to you is our SUMMIT GUARANTEE.

Attend the Summit and go back to work and use what you've learned. If you don't get at least 10 times the return on your investment, simply return the Summit materials and we'll refund the entire Summit fee.

With a guarantee like this one, you have nothing to lose and everything to gain!

2010 TapRooT® Summit

Frequently Asked Questions

Welcome to the 2010 TapRooT® Summit Frequently Asked Questions!

Where and when will the Summit (and Pre-Summit) be held?
Who is attending the Summit?
Why should I attend?
Who will be presenting at the Summit? What topics are being covered?
How much does it cost?
Are there discounts for multiple attendees?
If I register for the Summit and the Pre-Summit, do I get a discount?
What kind of hotel/travel discounts are being offered?
What types of registration options are you offering? How to I register?
Can I pay by check?
What if I need to cancel?
What is the Summit attire?
Are meals provided for in the Summit and Pre-Summit registration?
Can I earn CEUs?
Can I earn CIH CM Points?
Who do I contact about setting up an Exhibit Booth at the Wednesday night reception?
What is the theme of the Summit reception this year?
Where do I find information about participating in the TapRooT® 7th Annual Scramble Charity Golf Tournament?

Where and when will the Summit (and Pre-Summit) be held?
The Summit will be held October 27-29, 2010 (Pre-Summit October 25-26, 2010) at the Westin Riverwalk in San Antonio, Texas.
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Who is attending the Summit?
Safety Professionals, Reliability Specialists, Risk Managers, Supervisors, Engineers, Mechanics, Quality Improvement Specialists, Managers, Operators, Doctors and Nurses, Safety Committee Members, Certified TapRooT® Instructors, Performance Improvement Specialists, and everyone else from the shop floor to the boardroom!
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Why should I attend?
You'll want to attend for the opportunity to:
1. Improve your company's:
    * incident investigation and root cause analysis
    * safety and risk management
    * human performance and behavior modification programs
    * healthcare quality
    * equipment reliability and maintenance
    * proactive improvement
    * lean implementation
    * ISO programs
    *equipment reliability & maintenance
    *product and service quality
2. Maintain Certified TapRooT® Instructor status.
3. Receive motivation to improve performance.
4. Get a team of people from your facility excited about performance improvement!
5. Learn new ideas to take your improvement program to the next level.
6. Refresh your TapRooT® knowledge.
7. Meet valuable contacts who will help you improve performance at your facility and advance your career.
8. Benchmark your improvement efforts against other industry leaders.
9. Learn practices from other industries that can be applied to improve performance in your industry!
10. Solve your company's biggest problems!
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Who will be presenting at the Summit? What topics are being covered?
For a full list of presentations, visit the Keynote Speakers and Best Practice Presenters pages. You'll find a wide range of topics and also learn that you'll be surrounded by industry leaders from some of the top companies in the world! You might be surprised by learning as much from your peers as you do from the speakers.
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How much does it cost?
The Summit fee is just $995. A pre-Summit course is $1095. Attend both and save $200 ($1890)!
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Are there discounts for multiple attendees?
Yes! Send 3 or more people to the Summit and get $100 off ($895 each).

Three or more for a pre-Summit course? $100 off ($995 each).

Three or more to the Summit and a pre-Summit course? Just $1690 each – a $400 savings!

Got a group of 10 or more? Take an ADDITIONAL $100 per person discount off your pre-Summit course! It's like having one person attend the pre-Summit course for free!

(Sign up everyone at once to get these discounts.)
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If I register for both the Summit and the Pre-Summit, do I get a discount?
Yes! Attend the Summit and a pre-Summit course and save $200 (just $1890 for both).
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What kind of hotel/travel discounts are being offered?
A limited number of rooms are available at a special rate in the TapRooT®/System Improvements block for just $170.00 per night, but you must book in the block on or before September 27, 2010. You may also book a room through the official travel agency for the Summit: World Ventures Tours & Travel, 800-225-4386.
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What types of registration options are you offering? How do I register?
To register for the Summit and the Pre-Summit, visit http://www.taproot.com/summit.php?t=register.
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Can I pay by check?
Check orders are accepted. Payments must be received prior to the Summit.
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What if I need to cancel my pre-Summit or Summit registration?
Before September 29 - Refund less a 10% cancellation fee
Between September 29 and October 13 - $300 cancellation fee (per attendee)
After October 13 - No Refund (Full invoice price due)

If you need to cancel, you may do so by emailing a cancellation notice, along with your invoice number, name of attendee(s), payment method, and phone number/email address, to info@taproot.com.

If you need to cancel, you can so by emailing a cancellation notice, along with your invoice number, name of attendee(s), payment method, and phone number/email address, to info@taproot.com.

Instead of requesting a refund, you may transfer 100% of your paid registration fees to your 2012 Summit registration, or transfer 100% of your paid registration to enroll someone else in your place.
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What is the Summit attire?
The Summit attire is casual/business casual. Dress comfortably! Bring a sweater or light jacket if you get cold in meetings.
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Are meals provided for in the Summit and Pre-Summit registration?
Breakfast will be provided for registered attendees on Wednesday, Thursday and Friday. Lunch will also be provided to registered attendees on Wednesday and Thursday. Hors d'oeuvres will be available at the Wednesday night Reception for registered attendees and their guests. Beverages are available for attendees during breaks. Breakfast and lunch will be provided for Pre-Summit registered attendees on Monday and Tuesday.
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Can I earn CEUs?
Yes! You may document the terrific training and facilitation you receive during the Summit and apply those credits toward your professional development training program. By attending all the sessions in your selected track, you will earn 2.0 CEUs. Additionally, several of the pre-Summit courses being held on October 5-6, 2009 are also worth CEUs. Both the 2-Day Incident Investigator Course and the 2-day Equifactor® Equipment Troubleshooting Course are worth 1.6 CEUs. By attending one of these pre-Summit courses, and then receiving the outstanding training offered during the Summit, you have the opportunity to earn a total of 3.6 CEUs .
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Can I earn CIH CM Points?
Yes! Attend the Summit and earn 2.5 points; attend a 2-day pre-Summit course and earn 2 points.
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Who do I contact about setting up an Exhibit Booth at the Wednesday night reception?
Call Barbara 865.539.2139 or send an e-mail to her through info@taproot.com.
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What is the theme of the Summit reception this year?
Glad you asked! In the past, we've had the Western theme, the 50's/60's theme and the 70's/80's theme. This year the Summit will be held October 27-29 and we have a costume party planned because the date is close to Halloween. There will be lots of costumes out there to choose from during this time of year, or you can create your own. Get creative for fun and a chance to win great prizes!
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Where do I find information about participating in the TapRooT® 7th Annual Scramble Charity Golf Tournament?
We have a team for you! Join us for the best golf tournament of the year! You don't have to be great to play, you don't even have to be good. The only prerequisite is that you are willing to have fun! The cost to register is $90.00 per player (payable at registration - includes greens fee, cart, lunch, and sales tax), and optional club rental is $53.00 (reserve them at registration, pay for them when you arrive at the golf club - includes tax). LEARN MORE about the tourney or REGISTER NOW.
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Have questions that aren't covered here? Call us at 865.539.2139 or e-mail: info@taproot.com!