Welcome to the TapRooT® Summit! Root Cause Analysis Experts, Classes, Information, and Courses!

8:00am - 9:00am

Ready, Set, Go! Kickoff Session with Mark Paradies, Linda Unger, Ed Skompski, Ken Reed, Chris Vallee & Dave Janney

9:00am - 10:00am

Keynote Talk: Candace Carnahan

Motivational Speaker

Lessons Learned about Keeping Young Workers Safe

10:00am - 10:30am

Break

10:30am - 12:00pm

Best Practices Session 1

12:00pm - 1:00pm

Lunch

1:00pm - 2:20pm

Best Practices Session 2

2:20pm - 2:40pm

Networking and Snacks

2:40pm - 3:55pm

Best Practices Session 3

4:00pm - 5:00pm

Keynote Talk: Linda Kenney

MITSS (Medically Induced Trauma Support Services)

Lessons Learned from a Sentinel Event

5:00pm - 8:00pm

Reception

8:00am - 9:00am

Keynote Talk: Mark Paradies

President, System Improvements, Inc.

Taking Improvement to the Next Level

9:15am - 10:25am

Best Practices Session 4

10:40am - 12:00pm

Best Practices Session 5

12:00pm - 1:00pm

Lunch

1:00pm - 2:20pm

Best Practices Session 6

2:20pm - 2:40pm

Networking and Snacks

2:40pm - 3:55pm

Best Practices Session 7

4:00pm - 5:00pm

Keynote Talk: Don Harrison

President, Implementation Management Associates

Getting Sponsorship Right: The Most Critical Factor in Implementation Success

8:00am - 9:00am

9:15am - 10:25am

Best Practices Session 8

10:35am - 11:55am

Planning Your Improvements - TapRooT® Instructors

12:30pm - 6:00pm

TapRooT® Golf Tournament

Select Best Practice 2 Session:

	Influencing Without Authority
	Legal Aspects of TapRooT® Investigations
	Closing the Loop: Corrective Action Effectiveness Reviews
	Safety Culture & Healthcare Performance
	Character Driven Success
	Latin American Session 2
	Communicating with Management About Risk
	Prioritizing Improvements
	My Web Implementation: A TapRooT® Software User's Perspective

Select Best Practice 3 Session:

	Coaching Skills to Sustain Behavior Change
	What's New in the TapRooT® Software
	Sticky Corrective Actions
	Healthcare Literacy& Patient Knowledge Impact of Sentinel Events
	Changing Behavior By Praising the 49 Character Traits
	Lifecycle of an Incident
	Latin American Session 3
	Ahead of the Law: OSHA Enforcement Problems & Solutions
	Sustainable Development

Select Best Practice 4 Session:

	Human Factors & Behavior Change Best Practices
	What Makes a Good Instructor Great?
	Using TapRooT® for Regulatory Safety Compliance
	TapRooT® Integration Into Healthcare Information Technology
	How To Set-Up and Sustain a Continuous Improvement System
	Investigation Ideas
	Latin American Session 4
	What Does Management Need to Know About Root Cause Analysis (Discussion Session)
	Using the TapRooT® Software Essential Techniques: From SnapCharT® to Corrective Actions

Select Best Practice 5 Session:

	Measuring Fatigue Using FACT
	Ideas for Leading Investigation Teams
	Making Bad Corrective Actions SMARTER
	High Performance Ideas for Leading Improvement
	Lessons Learned about Excellence & Safety from Admiral Rickover
	TapRooT® Software (Latin American)
	How Does Your Corporate Culture Effect Your Investigations?
	Asset Management Problems and Solutions
	TapRooT® Software Behind the Scenes: Development for Continuous Software Improvement

Select Best Practice 6 Session:

	Using Mistake Proofing to Stop Human Error
	TapRooT® User Best Practice Session
	Advanced Ideas for Corrective Actions
	What Are Your Proactive Performance Indicators
	Solving Equipment Reliability Problems

Select Best Practice 7 Session:

	Lesson Learned About Human Factors & Generic Causes from Recent Airline Incidents
	Police Tips for Leading Investigation Teams
	Corrective Actions for Culture Problems (Fixing Employee Communications NI + More)
	Using Mistake Proofing to Improve Patient Safety
	How TapRooT® Fits Into Iso
	Latin Users Problems & Ideas for Corrective Actions
	Be a Safety STAR: How a VPPA Program & TapRooT® Can Be Combined for Excellent Safety Performance
	PowerPoint Tips & Tricks
	Trending Using the TapRooT® Software

Select Best Practice 8 Session:

	Practice Fixing Human Performance & Behavior Problems: An Interactive Exercise Session
	Leadership Responsibilities for Each Step of the TapRooT® 7-Step Process
	Coach for Improved Corrective Action Development & Implementation
	Quality in Life and Work
	Using Training Simulation to Improve Performance
	Leading Successful Investigations: Drawing on UK Experience
	Latin American Session 8
	Know the Law When Dealing with MSHA After a Serious Accident
	A Software User's Forum

Optional Networking Sessions
	Wednesday 1:00pm - 2:20pm Refining, Petrochemical/Chemicals, Pipelines, & Terminals Best Practices Sharing
	Wednesday 1:00pm - 2:20pm Utility, Nuclear Plant, & DOE Best Practices Sharing
	Wednesday 2:40pm - 3:55pm Oil Exploration & Production Sharing Best Practices Session
	Thursday 9:15am - 10:25am Pharmaceutical, Food, and Manufacturing Best Practices Sharing
	Thursday 1:00pm - 2:20pm Transportation (Aviation, Rail, Mass Transit, & Shipping) Best Practices Sharing
	Friday 8:00am - 9:05am Mining Best Practice Sharing

	Combining TapRooT® with INPO's Error Prevention Tools to Improve Human Performance
	TapRooT® Instructor Update
	Getting "Outside the Box" Corrective Actions
	Sharing Improvement Ideas
	Self Improvement for Your Future
	Success Stories from TapRooT® Users
	Latin American Session 1
	Improving Incident Investigation and Safety in the BW Fleet
	Medical TapRooT® Instructor Update
	Bridging the Gap - From Software Installation to Successful Implementation

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