TapRooT® Knowledge Base

Category » How To

There were 5 articles found in this category:

1. How To Install TapRooT® System Software in Windows 7
   Use This Procedure If... - You are installing the TapRooT® System Software on a Windows 7 machine. In order to install in Windows 7, you will need to disable the User Account Control(UAC) prior to installation. Here are the steps to do that: 1. Go to the Start Orb and in the search b ...
2. Installing TapRooT® System Software on a Netbook Computer
   Use This Procedure If... - You want to install the TapRooT® System Software on your netbook computer. Step-by-Step Instructions The default resolution for most netbook computers is 1024x600 and as a result, you will get the following error when you try to open the TapRooT software: ...
3. Root Cause Dictionary Update
   Use This Procedure If... - You want to download the latest Root Cause Dictionary® Update Step-by-Step Instructions - Click here to download the file. **If your TapRooT® installation is not installed on C:\Program Files\TapRooT, you may need to contact TapRooT® Technical Support ...
4. How Do I Import a SnapCharT?
   Use This Procedure If... - If you need to import an incident your co-worker sent you. Step-by-Step Instructions 1 – From the Incident Manager screen, select the incident you want to import the SnapCharT® into and double-click on that incident. 2 – With Incident Editor screen ...
5. Removing the Trial Software Notification
   Use This Procedure If... - You or your company has purchased a permanent serial number - You are seeing a message that your software will expire in XX days. Step-by-Step Instructions - From the System Administration Dropdown box select 'Software Options' - On the next screen select the ' ...