TapRooT® Knowledge Base

Category » TSS Version 5.x.x

There were 8 articles found in this category:

1. 'Connection String Error' message when opening [Version 5]
   What Causes This Issue?      When installing the TapRooT® Software Version 5.1.4, sometimes the installation will fail and the user will receive a Connection String error when opening the software.  This is caused by Microsoft SQL Express 2005 not installing correctly and can be the result of ...
2. Version 5 Quick Start Guide
        The attached PowerPoint presentation should give you a brief overview of the new version 5 TapRooT® software.
3. I see an 'O' or 'P' instead of a red 'X' or green check mark.
   What Causes This Issue? This issue is caused by one of the required fonts (wingdings2) not having been installed on the machine. How Do I fix it? Simple! All you have to do is find and download the Wingdings 2 font file (WINGDNG2.TTF), and install it in the Windows font folder. Remembe ...
4. How To Create a View Only Access User in TapRooT System Software 5.1.x
   Use This Procedure If... - Your company policy requires Senior Managers to have the ability to look at all investigations created with the TapRooT software. Step-by-Step Instructions 1. Go to Admin - User Management - Group Authorization. This will take you to the screen where you can ...
5. "Odessa" - Group Authorization Management
   The success and growth of Takezo Corporation has allowed the company to expand across the water to the US. Based on her managerial skills with the Tokyo plant, Claire Benes has been asked to spearhead the safety team at the new plant in Odessa, TX. The plant is scheduled to open in 4 months. Ad ...
6. "Missing" - Adam Can't Find the Shape Wizard
   One day Adam is working on an investigation and creating a SnapChart® describing the incident when he gets called away to attend a meeting. In a hurry, he leaves the web page open. Thirty minutes later, Adam returns to complete the SnapCharT® he started. He double-clicks on the chart ...
7. "New Employee Arrives" - Adam Configures User Authorization
   Claire Bennett is a recent hire to Takezo Corp. and will be Lead Safety Officer at the Tokyo plant. Adam enlists Hiro again to show him the steps in setting up a new user in the TapRooT® database. "Once logged into the software, you will need to go to the menu and select Admin - User Manage ...
8. "The Install" - Hiro installs TapRooT® Software Version 5.1
   Let's meet Adam. Adam is a new employee to Takezo Corporation and has been tasked with installing the new TapRooT® System Software that the company has recently purchased. Having somewhat of a technical background, Adam isn't that concerned about installing the software because he understa ...