TapRooT® Knowledge Base

Category » How To

There were 4 articles found in this category:

1. How Do I Completely Remove the TapRooT® Software? [Version 5]
   How Do I completely remove the TapRooT® Version 5.x Software? To completely remove the TapRooT® Version 5.x software, you will need to remove both the User component and the Database component. Click on the Start button. Select Control Panel. Select Add and Remove Programs or Uninsta ...
2. How Do I Import Legacy version 4 data? [Version 5]
   This is not currently possible. The investigations created in version 4 of the software are not backwards compatible with version 5. We will soon be releasing a tool to convert the version 4 database to the version 5 software. Once the tool is released, you will need a copy of a database backup ...
3. Add Trusted Site to IE8
   Follow These Steps If... - You are unable to view the SnapCharT tool in Version 5.1.x Primary Troubleshooting Steps You will need to add your internal TapRooT URL (eg: http://company.com/taproot) as a Trusted Site in Intenet Explorer 8. The steps to perform this can be found here If those i ...
4. How To Create a View Only Access User in TapRooT System Software 5.1.x
   Use This Procedure If... - Your company policy requires Senior Managers to have the ability to look at all investigations created with the TapRooT software. Step-by-Step Instructions 1. Go to Admin - User Management - Group Authorization. This will take you to the screen where you can ...