TapRooT® Knowledge Base

How Do I Combine Multiple Databases?

With version 5.1 looming on the horizon, I thought it would be advantageous to re-visit the topic of combining databases in the TapRooT® System Software. The most important part of this is that you MUST have a multi user license(workgroup or enterprise) in order to receive support for any issues you may have with this. Read on for instructions on how to export and import your incidents into a centralized database! Let me provide some info on single user databases. When you perform a single user install of TSS 4.04 or higher on a local machine, the software creates two database files in the “C:\Program Files\TapRooT\taprootdata” folder.

 These files cannot be accessed by a user on another machine. They will only be available to users that log in to that specific machine. In order to share data with a single user license, you will need to export your incidents and then import them on a different machine. Let’s walk through doing this together:

Exporting Incidents:

Launch the software and highlight the incident in question in the Incident Manager.Click on the [EXPORT] button on the bottom of the Incident Manager.

Launch the software and click on the [IMPORT] button on the bottom of Incident Manager.

Use the File Browser to locate the exported .TS4 incident file

Once chosen, you should see a confirmation message that the incident was imported successfully.

 

Please Edit the imported incident in question to ensure all data was transferred successfully.