Jesus Alonso has 32 years of metal mechanical industry experience, working in industries such as automotive, manufacturing of cranes, pressure vessels and distillation columns, as well as, in the air separation industry (Industrial Gases).
Jesus joined Praxair Mexico in 1990 as project engineer. Over the years he had increasingly responsible roles including maintenance manager for bulk distribution equipment, customer services manager for Mexico and Costa Rica, and in 2005 he was named corporate safety leader for Praxair Mexico and Costa Rica, leading assessment process, pre start-up safety review (PSSR´s) for new and refurbished plants, and the management of change process (MOC´s) in ASU´s, VPSA´s, N-plants and Hydrogen plants. Praxair, Inc is the largest industrial gases company in North and South America, and one of the largest worldwide; the company produces, sells and distributes atmospheric and process gases, and high-performance surface coatings.
Jesus has a bachelor´s degree in mechanical and electrical engineering from Universidad Autonoma de Nuevo Leon. Monterrey, Mexico.
He currently has his own company dedicated to provide consulting for improving the safety rates of the companies in the region as well as in the design, manufacturing and maintenance of systems and equipments related with the supply, transport, and storage of cryogenic products.
President, Dana D. Barclay, Ltd
Virginia Beach, Virginia USA
Dana Barclay has years of experience in Safety / Safety Security, accident reconstruction, safety engineering and training, aircraft safety analyst and as a Navy Squadron Flight Instructor. He served 21 years with the US Navy. He is the author of various books, including Mishap Investigation Event Sequence Handbook. Dana holds a BS in Botany and an MS in Systems Management.
Acworth, Georgia USA
Ralph Blessing possesses over 25 years of safety and health experience encompassing general industry, construction, training and public speaking. Ralph began his safety career while in the United States Navy stationed on Diego Garcia, in the Indian Ocean. As the base safety officer he was responsible for the 5000 military and civilian personnel that were permanently assigned to the island, in addition to those transiting the area.
Upon retiring from the U.S. Navy, Ralph accepted employment in Saudi Arabia where he was a technical trainer at the Royal Saudi Air Force School of Command, Control and Communications. Ralph was also the first corporate safety director for McKenneys, Inc. mechanical contractors and built the safety program from the ground up. Within his first 6 years McKenneys, Inc. achieved 1 million hours of work without sustaining a lost time injury on three separate occasions. Ralph continues to advise McKenneys on safety issues.
Ralph possesses a M.S. in Occupational Safety and Health and is an adjunct professor at both Southern Polytechnic State University in the Construction Management Program and at the College of Safety and Environmental Studies at Columbia Southern University. In addition, he has conducted safety classes that have trained in excess of 4000 personnel. He was the first safety professional appointed to the Sheet Metal Occupational Health Institute Trust (SMOHIT) as a trustee and sat on the SMACNA safety committee.
He speaks fluent German and Spanish.
Rebecca A. Blessing
Doctor of Chiropractic, Integrated Health Concepts LLC
Dr. Rebecca A. Blessing DC, MS, CNMT
is a Doctor of Chiropractic. She has a Bachelor of Science degree in Nutrition, holds a Master’s of Science Degree in Health Psychology and is a Certified Neuromuscular Therapist. For 25 years she has been studying alternative and complementary healing methods. She is a strong advocate for integrating complementary and alternative medicine into main stream medicine.
Her primary focus is manual therapy, working with individuals on a physical, emotional and spiritual level to achieve their optimal health and balance. She is the owner of Integrated Health Concepts LLC and Vice President of Atlanta Wellness Institute. She is a member of the Alliance for Massage Therapy Education where she is a Professional Standards Chair that recently completed the task of creating national standards and ethics for massage therapy educators. She has been an instructor of Neuromuscular Therapy for myofascial pain dysfunction for 15 years. For the past 10 years she has been practicing with Dr. Harry Delcher, MD an endocrinologist who specializes in hormone disorders and a Dr. Bernadette Saviano who is Holistic Health Counselor.
Consulting Engineer, Process Machinery Consulting
Westminster, Colorado USA
Heinz Bloch is a graduate of New Jersey Institute of Technology (BSME, MSME, Cum Laude). After his retirement from Exxon Chemical Central Engineering (in Baytown, TX), he worked as a consulting engineer and author of 17 books. He is the equipment/reliability editor of Houston-based Hydrocarbon Processing and has published over 460 papers and articles on reliability improvement subjects. For several decades, he has advised industry on maintenance cost reduction and reliability improvement issues and has taught over 500 equipment uptime improvement courses on all six continents.
Project Manager, PNM Resources
Albuquerque, NM USA
Amy Bratkovic is a Project Manager for PNM Resources, an electric utility company, in Albuquerque, NM. She has worked at PNMR for 11 years. Amy received her Lean Six Sigma Black Belt from Villanova University in 2011, and her BA in Finance from Western Governors University in 2010. At PNMR, she leads the training initiative for Continuous Process Improvement. Most recently, Amy lead a team through the selection and deployment of TapRooT®. The focus of this team is to utilize TapRooT® methodology for investigating safety, environmental, reliability, and IT incidences.
Kingston, Tennessee USA
Ralph Brickey’s experience in facilitating individuals and teams through insight-based learning experiences and working with teams to enhance effectiveness and performance has given him an appreciation for the potential for sustainable high performance within every organization. His work with exceptional leaders, from executives to first line workers in different organizations, has confirmed the importance of developing the spirit of leaders to enable them to inspire organizations to achieve excellent results.
Ralph worked for twenty-eight years with the Tennessee Valley Authority in multiple roles including Nuclear I&C Maintenance and Training, Training Accreditation Manager, and Program Manager for a major culture change initiative. Ralph holds a Doctor of Education in Collaborative Learning from the University of Tennessee and multiple technical undergraduate degrees. His research interests are dialogue, reflective practice and problem solving. Ralph is curious about almost everything and interested in the rest.
Ralph currently facilitates root cause analysis, equipment troubleshooting and train-the-trainer courses in North America, Asia, Africa, the Middle East and the South Pacific.
“I am excited about partnering with organizations to explore and appreciate together what I believe is the unlimited potential for growth and excellence of performance in both individuals and teams to create healthy high performance safety cultures.”
Dr. Beverly Chiodo
Professor, Texas State University
San Marcos, Texas USA
Dr. Chiodo is a professor in the Department of Management at Texas State University. Dr. Jerry Supple, former President of Texas State, said she has won every teaching award the university offers, and she's been recognized for her teaching effectiveness at the state and national levels as well. In 1996, she was featured as "Hero of the Day" by CBS national TV program -- This Morning. In 1997, Beverly was named "The Best Business Professor in the Nation" by the National Business Education Association. She has published widely in her field and is a frequent presenter at seminars and conferences.
Beverly earned her BBA degree from Baylor University, her MBA from Texas Tech, and her Ph.D. from Texas A&M. She is known by her students as the "Doctor of Encouragement." Beverly says that her teaching philosophy can be summed up in the proverb which says, "A wise teacher makes learning a joy."
Principal, CPMQ Consulting
Fairfax Station, Virginia USA
Gard Clark has over 30 years experience in Leadership, Management, Quality Assurance, Investigation, Root Cause Analysis, and Corrective Action Development working in the US Navy Nuclear Submarine Force and the commercial nuclear field.
Gard joined the US Navy in 1981 as a midshipman at the US Naval Academy. Following graduation, he entered the nuclear powered submarine service and served in leadership roles of increasing responsibility including Strategic Weapons Officer, Chief Engineer, Atlantic Submarine Force Radiological Controls Officer, Executive Officer, and culminating in assignment as Commanding Officer of the USS DALLAS (SSN 700). Each of these roles provided unique opportunities in solving both engineering, leadership, and management challenges.
Following his at-sea service, Gard joined the program management community serving in the Navy as a Department of Defense Acquisition Category I Major Program Manager and now as a Senior Program Manager for Teledyne Brown Engineering, Inc. and as an Independent Project Management and Quality Assurance Consultant.
Gard holds an A.S. degree in Mathematics, B.S. in Applied Science, M.S. in Computer Science and is a certified Project Management Professional.
Operations Support Manager, Schlumberger
Sugarland, Texas USA
Barry Cross is currently the Operations Support Manager for the Drilling & Measurements business unit of Schlumberger, responsible for over 10,000 physical assets in 75 facilities in 55 countries. He has 31 years experience with Schlumberger in various operations, support, manufacturing, engineering and line management assignments. Barry possesses a Bachelor of Science in Mechanical Engineering from the University of New Brunswick in Fredericton, Canada. He is married, with two grown children and currently resides in Sugar Land, Texas.
Vice President, Fortier Loss Control Consultants
Knoxville, Tennessee USA
Brian Dolin is a Vice President of Fortier Loss Control Consultants and the Manager of the Knoxville, Tennessee branch office. Brian has been with Fortier since 1999. He has earned a Bachelor of Science in Industrial Technology from the University of Southwestern Louisiana. Then in 2004, he earned a Master of Science in Safety Management from the University of TN. Brian is a Certified Safety Professional. He has served in the United States Army and the Louisiana.
Implementation Strategist, System Improvements, Inc.
Knoxville, Tennessee USA
Benna Dortch has been with System Improvements since 2006. Her background prior to coming to System Improvements was in finance and marketing, as well as being the Assistant to the Chairman of the Board of a Fortune 500 company. As Implementation Strategist at System Improvements, Benna enjoys working with companies around the world to help determine the right path they need to take to successfully utilize TapRooT® and help them organize onsite TapRooT® courses.
Founder, The 42 Group, LLC
Newark, Delaware USA
Kay Gallogly is an organizational effectiveness consultant in the nuclear power industry. Kay’s focus areas are incident investigation, human performance, and safety culture. She has been investigating incidents since 1992. Prior to starting her own company, Kay worked for Exelon for 13 years in a number of capacities including six years of technical fieldwork. She has a BA in Organizational Management and an MBA.
Senior Safety and Health Specialist , CIH CSP, Monsanto Company
St. Louis, Missouri USA
Scott Gunderson is a Sr. Safety and Health Specialist working on the Global Safety and Health Team for Monsanto in St. Louis, Missouri for the last 22 years. Prior to that time he worked in a variety of Industrial Hygiene and Safety roles for Armco Steel and Olin Corporation.
Scott holds a BS in Biology and a MS in Industrial Hygiene from the University of Central Missouri. He also is a Certified Safety Professional and Certified Industrial Hygienist.
Throughout his work career, Scott has been responsible for work site analysis of safety and health risks including incident investigation and analysis. Scott’s current responsibilities include providing safety and health support to Monsanto’s North American Seed manufacturing and research operations and the global Biotechnology organization.
In addition, he leads the global Safety and Health Excellence program, Behavior Based Safety process and the root cause analysis process which eventually brought him into the TapRooT® family. He is a Certified TapRooT® Trainer and is the contact for the global implementation of the TapRooT® process and software.
HSE Manager, AkzoNobel Surface Chemistry
Bridgewater, NJ USA
Jennifer Hergert is a HSE Manager for AkzoNobel Surface Chemistry and has been with the company for 20 years. Jennifer began her career in HSE as a consultant and started with ICI (later acquired by AkzoNobel) as an Industrial Hygienist and increased her role and responsibilities which includes responsibility for multiple locations as the HSE Manager. With this hands-on, in the field experience, Jennifer is able to better understand how TapRoot will be utilized and how to implement for ease of the end users.
Vice President, Mining & Services, inthinc Technology Solutions
Salt Lake City, Utah USA
Bruce Huber, Certified Mine Safety Professional, is the Vice President, Mining & Services for inthinc Technology Solutions based in Salt Lake City, Utah.
After 34 years in the mining business Bruce retired at the end of 2011 as Barrick Gold's Senior Director, Safety & Occupational Health. Subsequently, he joined inthinc Technology Solutions. He started his career as a music teacher followed with a stint in politics then ultimately began his mining career the hard way back in the 1970s - as an underground miner in Lead, South Dakota. Since 1991, he held progressively senior positions in mine safety and health with Homestake Mining Company and Barrick Gold. With Barrick, Bruce had responsibility for global operations including 33,000 workers around the world. Bruce was part of the development team and instrumental in implementing Barrick’s enviable Courageous Safety Leadership program which changed the culture within Barrick and has been modeled by numerous other companies. He remains passionate about achieving Barrick’s Safety Vision of ‘every person going home safe and healthy every day’" across all industries.
Leadership presentations include: Conferences: Missouri Mining S&H; Alberta Safety Conference; Utah S&H; ISMSP; SME; NAEM, NAFA, Mine Site Automation Conf. Companies: FNX Mining; Dynatec; Johnson Matthey Refineries; Montana Resources; Raytheon; Rockwell Petroleum; Risk Administration Services; IAMGold, Nexen, PestSure. Copesan, Sunshine Silver Mines. At the International Society of Mine Safety Professionals 2009 Critical Issues Conference Huber was presented with the prestigious Highest Degree of Safety – International Award. At the 2010 CIC he was presented with a Lifetime Membership to the Society.
Senior Associate, System Improvements, Inc.
Knoxville, Tennessee USA
Dave Janney is a Senior Associate for System Improvements, Inc. He is retired from Delta Air Lines where he held positions such as Corporate Safety Manager and Quality Auditor. Dave is an ASQ certified CMQ/OE (Certified Manager of Quality/Organizational Excellence) and CQA (Certified Quality Auditor), and a BCSP certified CSP (Certified Safety Professional). He has a BS in Business Management, an MBA in International Management, and an MOS in Occupational Safety and Health.
President & CEO, The Emily Jerry Foundation
Cleveland, Ohio USA
Christopher Jerry is the President and CEO of the Emily Jerry Foundation. The Emily Jerry Foundation is committed to educating families and lawmakers about Pharmacy Technicians, the need to increase the prerequisite training standards of their profession, and their important role in life or death medical situations across the United States.
CI Manager, Tesco Corporation
Jonathan Kennedy began his Oil and Gas career in January of 2007 at Talisman Energy Inc. starting in with Midstream Operations through to HSE and then the North American Operations Conventional Development group as the Embedded Performance Improvement Team Advisor.
In his time with Talisman, he continuously stretched his exposure to broaden his understanding of the technical aspects of the business. He has been involved in the creation of Provincial regulations as well as business reviews and area reviews with Conventional Development.
He has conducted High Profile Incident investigations for Talisman using TapRooT® which is a process-driven investigatory tool requiring strong attention to detail in addition to strong communication skills and conflict resolution.
He continues this journey of Performance Improvement with Tesco Corporation at their Calgary-based manufacturing facility.
Consultant, Saudi Aramco
President, Great Systems!
Rainier, Oregon USA
Kevin McManus is the President of Great Systems! and provides performance improvement coaching from his office in Rainier, Oregon. He is a TapRooT® instructor, and has served as an Industrial Engineer, Training Manager, Production Manager, Plant Manager, and Director of Quality during his 29 year business career. He has served as an Examiner and Senior Examiner for the Malcolm Baldrige National Quality Award for ten years. Kevin also writes the monthly Performance Improvement column for Industrial Engineer magazine and is a regular speaker at a variety of regional and national events.
Consultant, RMI Safety
Crystal River, Florida USA
Rich Mesker is a Certified Safety Professional who has worked for the electric utility industry. His last position was Director of Health & Safety, PE Florida. He has a BS in Business – Human Resources and completed graduate work in IH & Safety Management. He has performed numerous accident investigations and site safety audits
Akivah L. Northern
Akivah Northern is an international speaker, global educator and radio host. She brings a unique blend of educational, research and professional expertise to her work as the Founder of Global ALLWELL. Akivah studied medicine for two years at Howard University College of Medicine and received a Masters of Divinity from Yale University. Akivah’s work bridges the gap between medicine and ministry by identifying evidence based practices that are relational determinants of individual and family health. Akivah is currently working on her doctorate at New York Theological Seminary examining how spiritual practices, such as contemplation, altruism and sacred narratives contribute to our physical, mental and spiritual well-being.
Akivah founded Global ALLWELL (or Global Affiliates Living and Loving at the Well) to further define and practice her interdisciplinary work. The mission of Global ALLWELL is global healing one heart, one relationship, and one family at a time. Last year Akivah traveled to seven different countries including Ireland, England, France, Italy, Spain, Israel/Palestine, and Nigeria, teaching, preaching and counseling. During her travels Akivah met many people and families who were resilient and happy. However, she also encountered many who shared their deeply personal stories of woundedness.
From her Ministry of Healing, Akivah has discovered that unhealed, intergenerational wounds are at the core of many personal, family, social and even global problems; and that very few global efforts are addressing these repeating and very human relational patterns. Because we share many common relationship challenges (domestic violence, childhood abuse and economic, social and political oppression) with people from all around the world, the mission of Global ALLWELL is to work globally with affiliates on root causes and to bring about open dialogue, shared problem-solving and global wellness.
Global ALLWELL is in the global marketplace offering three things; 1) effective, culturally sensitive and practical healing solutions to individual and family problems; 2) sacred spaces for families and individuals to heal, retreat and reconcile; and 3) educational materials that record sacred stories reminding us of the power of God’s love to heal us.
Akivah is on the board of directors of the Women’s Healing and Empowerment Network or WHEN, an international network of women and men who operate Christ-centered healing centers around the world; and the Center for Global Dialogue in Santa Barbara, California, an association of groups and individuals that foster non-partisan discussion of significant and challenging issues in the global village. In January, 2013 Akivah will launch a new on-line weekly, question and answer column with the Santa Barbara Independent, entitled “Matters of the Heart.”
Akivah lives in Santa Barbara, CA. Her late husband of forty three years, Babatunde Folayemi was the first Santa Barbara City Councilmen of African descent in the city’s 250 year history. The couple often ministered together in their home. They have one adult son, Cinque Folayemi Northern, who is an award winning independent filmmaker.
Reliability Consultant, MFO Services
Hibbing, Minnesota USA
Mark Olson is a Reliability Consultant for MFO Services. He is an experienced TapRooT® Instructor and Investigator with an impressive resume of valuable experience including 25 years in the petrochemical industry. Other experience includes facilitating RCFA for safety, environmental and equipment failure incidents, and conducting FMEA to develop equipment reliability improvement strategies; re-engineering a maintenance/reliability business process and providing RCFA facilitation for reliability improvement; and extensive management experience in an industrial setting.
President, System Improvements, Inc.
Knoxville, Tennessee USA
Mark Paradies is President of System Improvements, Inc., a firm specializing in performance improvement and root cause analysis. He has 29 years of experience operating, managing, and improving high reliability systems. Mark started his career as an officer in Admiral Rickover’s Nuclear Navy. He also worked for DuPont and Westinghouse before starting System Improvements in 1988. Currently, Mark researches performance improvement strategies and helps senior management understand, plan, and implement performance improvement programs while he manages System Improvements and teaches TapRooT® Courses.
Mark has a Bachelor of Science in Electrical Engineering, and a Master of Science in Nuclear Engineering (with emphasis on Human Factors), both from the University of Illinois. Mark is a board certified Professional Ergonomist, and a Certified Hazard Control Manager. He was also Engineer Certified by training, testing, and experience by Navsea 08.
Upstream HSE Team Leader, Saudi Aramco
Editorial Director, System Improvements
Knoxville, Tennessee USA
Barb Phillips has been with System Improvements since 2006. Her professional background includes work in human resources and legal. She is also a Certified Professional Coach who researches and publishes works about human behaviors. She earned her undergraduate degree from Indiana University and is a Registered Yoga Instructor.
Senior Associate and Equifactor® Program Manager, System Improvements, Inc.
Knoxville, Tennessee USA
Ken Reed brings 21 years of US Navy nuclear operator and supervisor experience to System Improvements, having served on numerous fast attack, ballistic missile, and research submarines. He is currently the Project Manager for the Equifactor® Equipment Troubleshooting module of the TapRooT® software, overseeing course and software updates and revisions. He holds a B.S. in Electronics Management from Southern Illinois University. He was born and raised in Watertown, NY, and currently resides in Knoxville, Tennessee.
Associate Instructor, Matrix Risk Control (UK) Ltd
Alan Scott is a retired Law Enforcement Officer. Alan spent over half his 30 years of service dealing with both major criminal investigations and serious industrial accidents. He was one of the first Police Officers at the scene of the Piper Alpha disaster some 25 years ago. He also investigated the fatal crash of two United States aircraft at Ben Macdui in the Scottish Highlands in 2001.
Since leaving Law Enforcement, Alan has continued to use his skill as a Senior Investigator and has assisted numerous companies across various industries with Incident Investigation, both in the United Kingdom and overseas. In addition to investigation, Alan is a certified Instructor in TapRooT Root Cause Analysis methodology.
Pedestrian Safety Specialist, Health and Safety Laboratory
Harpur Hill, Buxton UK
Rob Shaw is a Pedestrian Safety Specialist from the Health and Safety Laboratory in the UK. Rob has worked in this area since 2004. During this time he has conducted research into the causes of slip, trip and fall accidents and has been involved in hundreds of site based investigations. Over the last nine years Rob's work has focused on finding practical solutions to real world problems and educating people about the causes of, and solutions to, pedestrian safety issues. His work has taken him into a wide range of environments from retail spaces to manufacturing sites, transport interchanges and healthcare premises.
Rob has developed expertise in investigating stair falls, accidents that cause a significant number of serious injuries and fatalities annually in the UK and worldwide. This led him to develop a stair fall toolkit and training package to enable business owners and health and safety professionals to undertake an assessment of risk, identify examples of good and bad practice and make relevant improvements to stairs where necessary.
Rob is a self confessed nerd with a love of motorsport and gaming.
Senior Vice President & COO, Circadian Technologies
Stoneham, MA USA
Bill Sirois is Senior Vice President and Chief Operating Officer for Circadian Technologies, a leading research, information and consulting firm specializing in reducing the costs, risks and liabilities of shiftwork and extended hours operations. Bill has a chemical engineering and ergonomics background, with more than three decades of operational management and consulting experience in the areas of health, safety, and productivity.
Vice President, System Improvements, Inc.
Knoxville, Tennessee USA
Ed Skompski has been with System Improvements since 1996, and has taught and specialized in performance improvement through teaching the TapRooT® System for root cause analysis, performing and facilitating investigation, and helping companies implement performance improvement programs. He has taught hundreds of training courses around the world at both client sites and through public seminars.
Ed has been a Partner since 2000, and a VP since 2006. He is currently manager of software development, technical support, e-commerce, and network support. Additional responsibilities include client management, training, and product development. Ed has also spearheaded the projects focused on reducing medical errors in the healthcare industry through the implementation of root cause analysis techniques.
Prior to joining System Improvements Ed provided environmental evaluation, remediation consulting and project supervision for Radian Corporation and Law Engineering.
Director, Matrix Risk Control Ltd.
Broadford, Isle of Skye UK
is the Founding Director of Matrix Risk Control (UK) Ltd., specialist incident investigators and providers of Crisis management support and training with particular focus on the petrochemical industry. He has extensive experience instructing nationally and internationally in TapRooT® Incident Investigation and Root Cause Analysis.
Managing Director, Hill Solomon Ltd
Chesham, England UK
Clare Solomon is the Managing Director of Hill Solomon, an internal communications agency that specialises in health and safety messaging. Clare will be presenting a range of risk communication solutions that demonstrate how to get the message across in environments where multiple languages and cultures are a key challenge.
President, Performance Improvement of Virginia, Inc.
Mineral, Virginia USA
Steve Swarthout is President and Senior Partner of Performance Improvement of Virginia, Inc. He has 40 years of engineering/equipment troubleshooting experience, and has taught TapRooT® to thousands of people. He has held a Senior Reactor Operator license at a commercial nuclear utility and facilitated over 100 incident investigations.
Manager, Matrix Risk Control
Harry Thorburn was a member of the British Merchant Marine. He also served as Commander, Grampian Police and developed a training manual for Scottish Police Service. Harry was also an Airport Security Specialist. He is experienced in leading major investigation teams and is a TapRooT® Instructor.
Brian W. Tink
President, Watershape Safety Analysis
Haliburton, Ontario CANADA
Brian Tink specialized in health, safety and environmental matters during the latter part of Brian Tink's career at Hydro One (starting in 1994). Before pursuing other interests, he held the title of Manager of Health, Safety & Environment Field Support for Hydro One Networks, Inc. This branch of Hydro One delivers electrical service to homes and businesses across the province of Ontario, Canada. Hydro One owns over 90,000 miles of Transmission and Distribution Lines, serves 1.3 million customers with 4,600 regular employees.
In this position, while reporting to the VP HSE, he was called to analyze and investigate safety incidents that occurred. He has facilitated or been part of the action plan development for numerous investigations, approximately 30-40 per year since 2000. The position involved working with and reviewing incident reports and action plans with other Line of Business VP’s and Directors. The lines of business included Construction, Lines, Station Maintenance and Forestry type work activities. He has also been called to lead or participate in investigations where a high level of scrutiny is expected for the results or there is significant need to identify areas of improvement.
During his career, he had the opportunity to attend an extensive amount of training and seminars. The training resulted in becoming a Certified Registered Safety Professional in Canada and a Certified Utility Safety Administrator through the National Safety Council in the USA. Both of these certifications require safety management theoretical knowledge, testing and several years safety management experience.
Issues Management Program Manager, Lawrence Berkeley National Laboratory
Berkeley, California USA
is the Issues Management Program Manager for the Lawrence Berkeley National Laboratory (LBNL), one of the United States Department of Energy 17 world-class national laboratories. Ms. Triplett joined LBNL as the Issues Management Program Manager in 2009.
As the Issues Management Program Manager, Ms. Triplett is responsible for the development, implementation and administration of policies, processes and procedures for the LBNL Issues Management Program, which includes issue identification, causal analysis, corrective action development and tracking, corrective action effectiveness evaluation, issues trending and analysis, and lessons learned.
In addition, Ms. Triplett leads incident investigations and root cause analyses at LBNL, and develops and facilitates causal analysis and corrective action development training courses for LBNL staff. Ms. Triplett also chairs the Laboratory Institutional Issues Funding Committee that prioritizes and allocates Laboratory dollars to implement corrective actions.
Prior to joining LBNL, Ms. Triplett served in various roles for the Federal Reserve Bank of San Francisco, a District of the United States Federal Reserve System. These roles include the Business Continuity Manager, Risk Management Consultant, and Corporate Strategy Analyst.
Ms. Triplett holds a Bachelor of Business Administration degree in Finance from Wichita State University. She is a Certified TapRooT® Instructor, since 2010.
President, Ken Turnbull Consulting
Houston, Texas USA
Ken Turnbull has led major accident investigations worldwide using TapRooT® for over a decade. He is the former manager of Texaco Corporate Safety.
Vice President, System Improvements, Inc.
Knoxville, Tennessee USA
Linda Unger is Vice President of System Improvements, Inc. She first became involved in incident investigation and root cause analysis in 1986 as a field engineer working for DuPont where she performed investigations into operating and maintenance problems. Since that time she has become an expert in root cause analysis, incident investigation, and development of performance improvement programs. Currently, Linda helps clients use TapRooT® as part of their performance improvement program by developing implementation strategies. In addition, Linda is responsible for the development of the 2-Day TapRooT® Training program and licensing of TapRooT® Training and Software to clients. She also teaches TapRooT® Courses.
Senior Associate, System Improvements, Inc.
Knoxville, Tennessee USA
Chris Vallee is a Senior Associate and TapRooT® Instructor with System Improvements, Inc. Chris has 18 years of experience in the aviation industry (from repairing to building aircraft cradle to first flight). A Six Sigma Black Belt with a Human Factors in Psychology Masters Degree, he often spends one-on-one time with many of our clients in process improvement and TapRooT® company implementation.
Director of Information Technology & Software Deve, System Improvements, Inc.
Knoxville, Tennessee USA
Dan Verlinde has been with System Improvements since 2006 overseeing the development and technical support of all TapRooT® software. Prior to joining System Improvements, Dan was a Business Systems Analyst for an international third-party certification company. There he oversaw the implementation, development and support of a business software used for performing audits to international standards. In addition to his education at the University of Michigan, Dan has had formal training in SQL, Crystal, Software Administration and Lean principles.
Labour & Process Safety Inspector, Federal Services for Labor
Frank Verschueren has been the Inspector for Labour and Process Safety for Major Hazards Industries under the (European) Seveso Regulation since 2003. He joined the Belgian Federal Government after a 20-year career in the Industry where he had several Management Positions.
One of his competencies is the investigation of accidents and incidents.
As Inspector he is experienced in:
- executing his own investigations of Major Accidents or Incidents
- evaluating the investigations of Labour Accidents performed by industrial companies under his enforcement
- auditing the systems for investigating accidents and incidents implemented by the major hazards industries under the Seveso regulation.
He was introduced to TapRooT® in a two-day formation in Root Cause Analysis by Mark Paradies and Alan Scott.
HSE Advisor Deepwater Wells, Shell International E&P Inc.
Houston, Texas USA
Principal Risk Engineer & MD, R@W - Risk at Workplaces Pty Ltd
Indooroopilly, Queensland AUSTRALIA
Jim Whiting is an internationally known risk engineer and HSE expert.
• 25 Years experience in risk management, safety and performance improvement
• Former Chief Executive Officer of the National Safety Council of Australia
• 18 Years experience as a Senior Lecturer in Medical Physics & Bioengineering
Licensing Paralegal, System Improvements, Inc.
Knoxville, Tennessee USA
Michelle Wishoun has been with System Improvements since 2007 as the Licensing Paralegal and TapRooT® Implementation Strategist. She writes Licenses for clients and assists with negotiations. She also maintains and oversees the Certified TapRooT® Instructor database information and helps clients become certified. Michelle has her BS in Legal Studies and AS in Paralegal Studies as well as some informal training.