Developing SMARTER Corrective Actions Using the New SMARTER Matrix
SMARTER is an acronym that stands for:
Specific
Measurable
Accountable
Reasonable
Timely
Effective
Reviewed
Each corrective action should be reviewed for each of the letters in SMARTER. Sanjay Ghandi and Steve Swarthout presented how to accomplish this using the SMARTER Matrix at the TapRooT® Summit.
Click below for a copy of Sanjay’s handout for this presentation.
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