Comments on: Baggage Handling Root Cause Analysis? http://www.taproot.com/wordpress/2008/04/01/baggage-handling-root-cause-analysis/ Root Cause Analysis / Accident Investigation / Performance Improvement / TapRooT® Fri, 16 May 2008 10:12:47 +0000 http://wordpress.org/?v=2.2.1 By: Chris Vallee http://www.taproot.com/wordpress/2008/04/01/baggage-handling-root-cause-analysis/#comment-14093 Chris Vallee Thu, 03 Apr 2008 11:24:59 +0000 http://www.taproot.com/wordpress/2008/04/01/baggage-handling-root-cause-analysis/#comment-14093 The site is www.isixsigma.com. The blog title is another six sigma failure. The "supposed tie" is a lean project with the IT process and the mass training and lead of six sigma experts. The site is www.isixsigma.com. The blog title is another six sigma failure. The “supposed tie” is a lean project with the IT process and the mass training and lead of six sigma experts.

]]> By: Ronald http://www.taproot.com/wordpress/2008/04/01/baggage-handling-root-cause-analysis/#comment-14073 Ronald Thu, 03 Apr 2008 04:17:07 +0000 http://www.taproot.com/wordpress/2008/04/01/baggage-handling-root-cause-analysis/#comment-14073 The link to the Jan 9 article in CIO mag is http://www.cio.co.uk/concern/change/news/index.cfm?articleid=2487&pn=1 Chris, what is the link to the six sigma site discussing this failure? The link to the Jan 9 article in CIO mag is http://www.cio.co.uk/concern/change/news/index.cfm?articleid=2487&pn=1

Chris, what is the link to the six sigma site discussing this failure?

]]> By: Chris Vallee http://www.taproot.com/wordpress/2008/04/01/baggage-handling-root-cause-analysis/#comment-14031 Chris Vallee Wed, 02 Apr 2008 03:36:19 +0000 http://www.taproot.com/wordpress/2008/04/01/baggage-handling-root-cause-analysis/#comment-14031 This was also hit on the a six sigma site blaming the six sigma team for failure to produce a contingency plan for this type of failure. The blog turned into a blame game instead of identifying that the process was not understood and who had the accountable role for communicating issues. This was also hit on the a six sigma site blaming the six sigma team for failure to produce a contingency plan for this type of failure. The blog turned into a blame game instead of identifying that the process was not understood and who had the accountable role for communicating issues.

]]> By: Mark Paradies http://www.taproot.com/wordpress/2008/04/01/baggage-handling-root-cause-analysis/#comment-14011 Mark Paradies Tue, 01 Apr 2008 19:40:24 +0000 http://www.taproot.com/wordpress/2008/04/01/baggage-handling-root-cause-analysis/#comment-14011 Often I hear of problems but don't have time to write about them. In this case the magnitude and press coverage is so great that I couldn't help myself. Do you have a link to the Jan 9 article in CIO? Often I hear of problems but don’t have time to write about them. In this case the magnitude and press coverage is so great that I couldn’t help myself.

Do you have a link to the Jan 9 article in CIO?

]]> By: Ronald http://www.taproot.com/wordpress/2008/04/01/baggage-handling-root-cause-analysis/#comment-14009 Ronald Tue, 01 Apr 2008 18:43:05 +0000 http://www.taproot.com/wordpress/2008/04/01/baggage-handling-root-cause-analysis/#comment-14009 I was wondering when you were going to pick up on this one. I wrote about it at http://thinkingproblemmanagement.blogspot.com/2008/03/titsup-new-heathrow-terminal-five.html The article written in CIO magazine on 9 Jan is really good reading seen in the context of what happened later. I was wondering when you were going to pick up on this one. I wrote about it at http://thinkingproblemmanagement.blogspot.com/2008/03/titsup-new-heathrow-terminal-five.html

The article written in CIO magazine on 9 Jan is really good reading seen in the context of what happened later.

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