Root Cause Analysis Blog

Security Incident with Computers for Houston Municipal Courts

Is this an incident?

Houston’s Municipal Court are shut down for three days while crews scramble to eliminate a virus that infected hundreds of city computers.

The work, being performed by a contractor, will cost about $25,000.

Should they do a root cause analysis of this computer security breach?

To watch a news report on the virus incident, see the video below…

And what about a “quality of service” incident to those who showed up for court, only to be turned away?

Seems there is lots that could be learned by applying advanced root cause analysis.

This entry was posted on Monday, February 9th, 2009 at 6:00 pm and is filed under Current Events, Investigations, Quality, Video. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.