Archive for the ‘Summit’ Category
Summit Countdown … 19 Days!
Thursday, February 9th, 2012
Like
Just 20 Day Until the 2012 GLOBAL TapRooT® SUMMIT! Are You Prepared?
Wednesday, February 8th, 2012Surely you must be registered by now … (REGISTER HERE)
But have you started planning what you are going to do at the Summit?
First, look over the sessions you registered for and think about each one.
Do you have a best practice to share (bring anything you need to show people what you are talking about).
Do you have questions you want answered? Bring a list so you are prepared.
Pack your business cards for networking.
Plan some fun activities. (See MARK’S FAVORITES for ideas.)
Looking forward to seeing you in Las Vegas!
21 Days Until the 2012 Global TapRooT® Summit in Las Vegas – Some Videos of the Casino and the Rooms
Tuesday, February 7th, 201222 Days Until the 2012 GLOBAL TAPROOT® SUMMIT! Would You Rather Have Fun or Be Fired?
Monday, February 6th, 2012Just 22 days left to make your plans to attend the 2012 TapRooT® Summit.
What happens if you don’t make plans?
You’ll probably get fired because you won’t learn great new ideas to help you take performance to a new level at your facility.
Worse yet, you’ll miss the fun that goes along with the learning at the Summit.
Just look at these Summit participants having fun …
And then click on the .wmv video of people having fun at previous Summits.
Mark does stand-up at the reception…
Tough crowd … Ok, I won’t quit my day job!
You just can’t miss out. Register today!
LAST CHANCE to Book a Room in the 2012 Global TapRooT® Summit Hotel Block
Friday, February 3rd, 2012
Monday, February 6, 2012 is your last opportunity to book a room in the 2012 Global TapRooT® Summit Hotel Block.
By staying at the conference hotel, you will enjoy the value, convenience and perks of residing at the conference venue, including:
1) Room block rates starting at just $79.00.
2) Excellent location (the Flamingo wasn’t built on the Strip, the Strip was build around the Flamingo)
3) One free drink ticket at one of three Flamingo bars issued at check-in (limited to those who book in the TapRooT® block).
4) Special in-room Internet rate of just $6.95 (limited to those who book in the TapRooT® block).
5) Bars and nightlife, dining, entertainment, casino, salon and spa, shopping and a wildlife habitat – all onsite!
BOOK ONLINE: It’s easy to book online to get the special room block rate – just register here. There’s no better place to stay during Summit week than the Flamingo Las Vegas!
25 Days Until the 2012 TapRooT® Summit in Las Vegas – Naomi Presents the Top 5 Attractions in Las Vegas
Friday, February 3rd, 201226 Days Until the 2012 Global TapRooT® Summit! What is the LAST DAY TO GET SPECIAL SUMMIT HOTEL RATE?
Thursday, February 2nd, 2012
February 6th is the last day you can get the special hotel rate in the TapRooT® Summit block.
Get the hotel info here:
TapRooT® Summit Trivia – Astronaut Trivia
Thursday, February 2nd, 2012We are having Astronaut Ken Mattingly of Apollo 13 fame speak at the 2012 Global TapRooT® Summit (Las Vegas, Feb 29 – Mar 2).
Who was the first Astronaut to speak at the TapRooT® Summit?
What city was that Summit held in?
What year was it held?
Here’s a picture if it jogs your mind …
The 2012 Global TapRooT® Summit Starts in Just 27 Days – Advisory Board Dinner is Thursday Night
Wednesday, February 1st, 2012This video starts at the Voodoo lounge where we will hold the TapRooT® Advisory Board Dinner on Thursday Night.
Note that there is a FREE shuttle from the Flamingo Hotel (where the Summit will be held) over to the Rio – Use it on the way back from dinner.
The Flamingo, where we will be holding the Summit, is a landmark. It was the first hotel built on the strip (although the current building was rebuilt and is constantly being renovated). The $109 room rate is outstanding for a location in the middle of the strip. AND THAT RATE IS ONLY AVAILABLE UNTIL TOMORROW!
But back to Advisory Board Dinner at the VooDoo Steak House and Lounge.
The food is great (I’ve eaten there three times), the views from the top of the hotel are killer, and if your interested in “clubbing”, you’ve come to one of the best places in Las Vegas.
Here’s a video with views from the roof top VooDoo Lounge …
And if you want a fancy drink (just $30), try the Witch Doctor!
28 Days Until the 2012 Global TapRooT® Summit
Tuesday, January 31st, 2012
Ken Mattingly (Rear Admiral, USN, Retired)
What can you learn from someone who’s been on three space missions and saved the lives of three astronauts?
Come to the TapRooT® Summit and find out!
The Summit is just 28 days away but there is still time to register.
29 Days Until the TapRooT® Summit – Cheap Thrills in Vegas
Monday, January 30th, 2012On a budget for the Summit? This guys explains how to do things cheap!
What else is good about Vegas being “cheap”?
Cheap airline flights, hotel rates (just $109 at the Summit hotel, the Flamingo), breakfast provided all three days, lunch provided Wednesday and Thursday, and dinner provided on Wednesday. This could be the cheapest out of town meeting you ever attended.
And with the great information you will gain, that makes the 2012 Global TapRooT® Summit a great value.
32 Days and Counting Until the 2012 Global TapRooT® Summit Being Held at the Center of the Las Vegas Strip
Friday, January 27th, 2012
That’s a picture of the front of the hotel above and a map from Google Maps below (Hotel is marked with an A).
It’s a great place to hold the 2012 Global TapRooT® Summit and we have great hotel rates ($109 per night).
Here’s what Mark and Barb have to say about the location …
Get more info at:
Summit Attendance Passes Old Record
Friday, January 27th, 2012
With a month to go, sign-ups for the 2012 Global TapRooT® Summit have passed the old record of 259.
What does that mean?
Great networking with some of the industries smartest safety, quality, and performance improvement professionals.
If you haven’r registered for the Summit, There’s still time. See:
http://www.taproot.com/summit.php
Countdown Continues – 33 Days Until the 2012 Global TapRooT® Summit – What Will Be Your Favorite Session?
Thursday, January 26th, 2012Often people participating in the TapRooT® Summit THINK they know what will be their favorite session, but are surprised when one of the sessions they attend BLOWS THEIR SOCKS OFF.
For example, all of the Keynote Speakers (CLICK HERE to review them) have the potential to be the best talk at the Summit.
But there are some Best Practice Session presenters who also have the potential to be your favorite session. Here are just a few of the ones that I’m looking forward to …
Lori Reineke-Avant and Eric Cropp 
They will discuss their personal experience being prosecuted for an accident.
Linda Unger and Michele Lindsay 
One of the most highly praised sessions at past Summits has been the “TapRooT® Users Share Root Cause Best Practices” session facilitated by Linda and Michele.
Richard Mesker 
Richard gives interesting, interactive talks. What I’ve heard about his “Risk Management and Safety: Safety Third” session leads me to believe it will surprise you.
Dave Munro, Jade Washmon, Jim Thatcher and Pat Fortune (not pictured) will discuss what it takes to develop and maintain great investigators.
William Sirois from Circadian Technologies 
I always like Bill’s talks about fatigue and he has two at the Summit that you should consider attending. The first is about a new federal requirement for airlines – developing a fatigue risk management plan. These plans really should be implemented everywhere that fatigue could be an issue.
Second, is “Using FACT to Measure & Analyze Fatigue (Both Reactive and Proactive)”. If you’ve ever wondered how you can prove that fatigue was an issue in an accident, Bill has the answer and will share it at the Summit.
- – -
Well, I said I’d share a few … so I better stop now. And I haven’t even mentioned the talks I’ll be presenting!
Make sure you attend the Summit so that you can learn all the valuable information that will help you take performance at your facility to the next level.
See all the Summit sessions at:
TapRooT® Summit Trivia
Thursday, January 26th, 2012
The previous Summit with the most participants was held in Las Vegas.
What year was it held there?
How many people participated?
Leave you answers as a comment here.
The 2012 Global TapRoot® Summit is coming up shortly – February 27 – March 2.
Register now to help us beat the previous record attendance. See:
Just 34 Days Until the 2012 Global TapRooT® Summit. What kind of people will be there?
Wednesday, January 25th, 2012With just 34 days until the 2012 Global TapRooT® Summit, some people already planning on participating may be wondering …
What kind of people will I be networking with?
I like Wayne’s quote from the following video:
“… the most highly skilled safety professionals in industry.”
(.wmv format – click to play)
We aren’t quite ready to send out the attendance list (you will get it the first day of the Summit), but we do know the types of people that participated in previous Summits …
Sample list of companies:
- Alaska Airlines
- Alcoa
- Ameren
- Ashland
- Barrick
- Bayer
- Bell South
- Boart Longyear
- BUMED
- Cameco
- Champion Technologies
- Chevron
- Christus Health
- Ciba Vison
- CNSC
- Cogentrix
- ConocoPhillips
- Continental Airlines
- EnCana
- ENSCO
- EPA
- Exelon
- ExxonMobil
- FAA
- First Energy
- Flint Hills Refining
- Fluor
- GE
- General Dynamics
- Genetech
- Good Samaritan Hospital
- Greater Cleveland Regional Transit Authority
- Halliburton
- Hess
- Hydro One
- Integris Health
- Intel
- Irving Oil
- Jackson County Memorial Hospital
- KBR
- Marathon Oil
- MI-SWACO
- Military Healthcare System
- Monsanto
- MSHA
- Norsk Hydro
- Novartis
- NRC
- NTSB
- ORNL
- OSHA
- OXY
- PCS
- Petro-Canada
- Petrobras
- Pfizer
- Potash
- Pracxair
- Pratt & Whitney
- Qantus
- Rhom & Haas
- Rio Tinto
- Rust-Oleum
- Sandia National Labs
- Sasol
- Savanah River
- Southern California Edison
- Southwest Airlines
- Saudi Aramco
- Shell
- SKF
- Total
- TN OSHA
- TVA
- United Technologies
- Wakenhut
- Westar
- Willbros
What countries did they come from? Here’s a sample …
- Australia
- Brazil
- Canada
- Columbia
- Denmark
- France
- Germany
- Indonesia
- Kenya
- Malaysia
- Mexico
- New Zealand
- Nigeria
- Norway
- Qatar
- Saudi Arabia
- Singapore
- South Africa
- South Korea
- Tanzania
- Thailand
- The Netherlands
- Trinidad
- UK
- USA
What type of job titles? Here’s a sample …
- Aviation Maintenance Manager
- Aviation Safety Manager
- Captain (maritime)
- COO
- Construction Safety Manager
- Corporate Counsel
- Director of HSE
- Director of Nuclear Safety and Licensing
- Doctor (MD)
- EHS Specialist
- Healthcare Quality Specialist
- Human Performance Specialist
- Industrial Health & Safety Manager
- Investigator
- Maintenance Manager
- Maintenance Technician
- Manager of Engineering
- Manager of Safety
- Mine Safety Manager
- Network Reliability Engineer
- Network Security Engineer
- Nuclear Safety Engineer
- Operations Manager
- Operator
- Patient Safety Manager
- Patient Safety Representative
- Process Safety Engineer
- Process Safety Manager
- QC Engineer
- Quality Auditor
- Quality Director
- Quality Engineer
- Refinery Safety Manager
- Reliability Engineer
- Risk Manager
- Safety Committee Representative
- Safety Manager
- Security Manager
- Tool Pusher
- Trending Technician
- Vice President, QSHE
- Vice President, Risk Management and Patient Safety
- Vice President, Safety, Health and Environment
This mixture of participants makes for great networking within industries/disciplines and across industries/disciplines.
Don’t miss this great chance to learn by networking with improvement professionals from around the world. If you have not registered already, register by going to:
Root Cause Analysis Tips – It all starts with a good SnapCharT®
Wednesday, January 25th, 2012It is almost here – the 2012 Global TapRooT® Summit.
As you have probably heard, on the two days before the summit we have special pre-summit courses we only teach publicly at the summit (we can do any of them onsite). The course I teach is called the Advanced TapRooT® techniques course. In this course, we cover best practices for each of the steps of our seven-step process. A big focus of the course is identifying causal factors, and I will give you some insight into some of that in the root cause tips on February 15. Today I wanted to talk about something from the course that is extremely important. Take a look at this analogy: 
Have you ever wondered why sometimes you do an investigation, things get better, but there are still some of the same problems present – maybe they are not as frequent or serious, but they still occur. Why is that? A great deal of the time, I would say because you found some of the causal factors and their root causes, but you may have missed one. In order to make sure problems do not reoccur, you have to find ALL of the causal factors, and therefore, all of the root causes. And it all starts with a good SnapCharT®. You see, it is much easier to find the causal factors if your chart is very clear, is not missing important details, and is well worded. Most of the time you spend in your investigation should be on this front end of the process – the investment in collecting good information and assembling it on your chart will make finding the causal factors easier, and taking them through the Root Cause Tree® faster.
Hopefully this discussion helps. If you want to hear more, consider joining us in Las Vegas for the course. And stay for the summit.
Thanks for visiting the blog and happy investigating.
2012 Global TapRooT® Summit: Shows at the Flamingo Hotel
Wednesday, January 25th, 2012Don’t have time to go out at night and see a fun Vegas show during our 2012 Global TapRooT® Summit? Don’t worry; we’re staying at the Flamingo Hotel, which offers you fun, music, and a whole lot of laughs without having to leave the building! Take a look at these shows and their descriptions, all located at the Flamingo Las Vegas!
DIRK ARTHUR
O’Sheas Theatre
Price $22.95, $33.95
7:30 PM
Dirk Arthur’s high-energy Wild Magic show combines comedy, dance, magic, and large uncaged exotic cats at 10-40 feet away.
DONNY & MARIE IN LAS VEGAS AT THE FLAMINGO
The Flamingo Showroom
Price $260; $125; $109; $95 (plus taxes and fees)
7:30 PM
Donny and Marie Osmond rock this 90-minute show with their greatest hits and a multimedia production.
GEORGE WALLACE LIVE AT THE FLAMINGO LAS VEGAS
The Flamingo Showroom
Price $49.95 plus tax & fees
10:00 PM
Wallace is the winner out of 150 competitors of the stand-up comedy TV special “The Big Laugh-Off,” reading audiences like a book and cracking them up with his humor drawn from everyday life.
NATHAN BURTON
The Flamingo Showroom
Price $34.00 General Admission, $44.00 VIP + taxes/fees
4:00 PM
Relax after the Summit on Friday afternoon with Burton’s fast-paced comedy and magic show.
VINNIE FAVORITO
Bugsy’s Cabaret
Price $54.95 + tax/fees; VIP seating: $64.95 + tax/fees
8:00 PM
Vinnie Favorito is an infamous “roaster”with no pre-planned skits or notes. He wins audiences over with his off-the-cuff quips and hilarious digs on his audience members.
“…your jaw aches from laughter…your side hurts…devastatingly funny!” Jerry Fink, Las Vegas Sun
“Rickles with venom” Milton Berle Best Comedian in Las Vegas – Guest Pick, Las Vegas Review Journal
Photos courtesy of Flamingo Las Vegas.
35 Days Until the 2012 Global TapRooT® Summit! Here’s Info About the Reception…
Tuesday, January 24th, 2012The Wednesday Night Summit Reception will be on the second and third floors of Margaritaville at the Flamingo.
(2nd Floor)
(3rd Floor overlooking the strip)
Judy, one of the planners of this event, gives her recommendation in this You Tube video…
Get more Summit info at:
http://www.taproot.com/summit.php
It will start just after the last Keynote speaker on Wednesday. If you would like, you can bring your spouse or significant other.
Just 36 Days Until the only GUARANTEED Conference – The 2012 GLOBAL TapRooT® SUMMIT
Monday, January 23rd, 2012
Have you attended the GUARANTEED TapRooT® Summit? Maybe 2012 is the year to give it a try?
For information and registration, see:
Eric Cropp to Speak About Criminal Prosecution of an Error at the 2012 TapRooT® Summit
Sunday, January 22nd, 2012Anybody can make a mistake. Few of us (so far) go to jail for making one.
Eric Cropp made a mistake when reviewing a technician’s work. He didn’t catch the technician’s mistake. He was convicted of breaking a state law and went to jail for that mistake.
See the links below and then attend the TapRooT® Summit to hear Eric Cropp talk about his experience.
Pharmacist Gets Six Months in Prison for Fatal Prescription Error
CNN Reports on Eric Cropp in Jail
Interesting Blog Post About Eric Cropp’s Mistake and Criminal Punishment
39 Days Until the 2012 GLOBAL TapRooT® Summit! Register for the Charity Golf Tournament…
Friday, January 20th, 2012
Today’s Summit topic is GOLF.
Have you registered for the 2012 TapRooT® Summit Charity Golf Tournament?
Need to know more about it? Go to this link for more info and to register:
2012 Global TapRooT® Summit is Just 40 DAYS AWAY!
Thursday, January 19th, 2012
TapRooT® Summit Trivia
Thursday, January 19th, 2012The TapRooT® Summit has been held in these cities multiple times:
- Gatlinburg – 4 (1994, 2000, 2002, 2006)
- San Antonio – 3 (1997, 2005, 2007)
- Dallas – 2 (1998, 2003)
- Nashville – 2 (1996, 2009)
What three cities have only hosted the Summit once (not counting 2012)?
- 1995 -
- 2001 -
- 2008 -
Here are some hints…
To register for the 2012 Global TapRooT® Summit being held in Las Vegas. CLICK HERE!
41 Days Until the 2012 Global TapRooT® Summit – Will You be There?
Wednesday, January 18th, 201241 days is enough time to get approval, register, and make travel plans to attend the 2012 Global TapRooT® Summit (February 29 – March 2 in Las Vegas).
But you have to get started NOW!
Visit the Summit Web Site to get registered.
How Many Days Until the 2012 GLOBAL TapRooT® SUMMIT? Just 42!
Tuesday, January 17th, 2012If you have already signed up for the TapRooT® Summit, have you made sure that others in your company who should be there have signed up?
Here’s a link to the TapRooT® Summit Brochure that you can pass along to them as a reminder …
Just 43 Days Until the 2012 GLOBAL TapRooT® SUMMIT! Why Was the Summit Invented?
Monday, January 16th, 2012With just 43 days left, you should be registered for the Summit and have all your travel plans made.
What? You don’t know what the Summit is?
Here’s a video that explains why the Summit was developed and what you can look forward to.
(.wmv format – click to play)
The links that the video refers to are about 1/2 way down the page here:
http://www.taproot.com/summit.php
Just click on them to learn more.
2012 GLOBAL TapRooT® SUMMIT is just 46 Days Away! SI Staff is Getting Ready for an Amazing Summit!
Friday, January 13th, 2012
The countdown is progressing.
Not much time left.
The staff at making a list and checking it twice to make sure we have everything we need in Las Vegas to make the 2012 Global TapRooT® Summit great!
Sometimes it get’s a little crazy preparing for the Summit …
But don’t worry, we’ll be ready!
Be there with us by registering HERE.
Additions to the Safety, Process Safety, and Risk Management Track at the Global TapRooT® Summit
Friday, January 13th, 2012I am really excited to announce that we have made a few changes to beef up our Risk Management topics for the Safety, Process Safety, and Risk Management track for the summit.
On Thursday, March 1 from 10:50-noon, we have the following presentation:
Risk Management
Assessing Organisational Risk Maturity – Malcolm Gresham
How do you assess the your organisation’s risk management maturity? It is no longer sufficient to implement a Risk Management Framework and hope for the best. Organisations need to assess whether their current level of risk management is appropriate. The Risk Maturity Model provides organisations with a valuable measure of the ongoing development of their ability to manage Risk.
Using the new Risk Management Standard ANSI Z690.2 : 2011 to Assess the Maturity of your Risk Management System – Jim Whiting
How mature is your organisation’s RMS ? This session discusses how to obtain assurance of the maturity, quality, adequacy of your RMS measured against conformity with the new ANSI Z690.2 Standard for RM Systems. This Standard provides specific audit criteria and guidelines for the principles, framework, and process required of a ‘Best Practice’ organisation. An audit process using ANSI Z690.2 criteria can be performed on both an Internal / First Party and even a External / Third Party basis. Either way the resulting benefits center on being able to demonstrate internally and/or externally that your organisation is managing risks in an adequate way. Hence the audit results can provide confidence and assurance to your own people as well as external stakeholders. The workshop will discuss how the evidence-seeking questions/ activities in such an audit can be constructed, delivered and their results analysed and reported.
Jim Whiting
This change also allows for us to create a session, also on March 1, from 9:10-10:30 entitled Risk Management and Safety: Safety Third?
In this session, we have Richard Mesker speaking. Rich was one of the most highly rated speakers at our last summit, so you will not want to miss this. Here is what he will be talking about:
When anticipating risk, performing risk analysis, and allocating resources is safety first or is it actually third/fourth/fifth in the priority list? If so, why? We have all heard the mantra of “Safety First.” Let’s find out if in fact safety is first.
We look forward to seeing everyone in Las Vegas!
47 Days Until the 2012 Global TaprooT® Summit! Are You Bringing a Group?
Thursday, January 12th, 2012
If you are bringing a group to the Summit and need space for a meeting, let me know ASAP.
We have a limited number of small rooms and larger conference rooms during the week that you could reserve.
Contact me by CLICKING HERE and leaving a message about your needs.
TapRooT® Summit Trivia
Thursday, January 12th, 2012In what year was the first TapRooT® Advisory Board Dinner held at the Summit?
Remember these pictures????
To sign up for the 2012 Global TapRooT® Summit, CLICK HERE!
Just 48 Days until the 2012 Global TapRooT® Summit!
Wednesday, January 11th, 2012There are just 51 days until the 2012 Global TapRooT® Summit. Have you registered and chosen your “Track”?
A track is a selection of breakout sessions that have a theme.
The 9 Best Practice “Tracks” at the 2012 Global TapRooT® Summit are:
Healthcare Quality, Patient Safety, Sentinel Event
Human Performance & Behavior Change
Investigation, Troubleshooting & Root Cause Analysis
Leading Performance Improvement
Quality and Corrective Action Programs
Safety, Process Safety and Risk Management
TapRooT® Software Super Users/Administrators
Each of the links above will take you to a story about that track. To see the detailed schedule for each track, go to:
http://www.taproot.com/summit.php?t=schedule
And to see Summit participants describe how much they liked the breakout sessions in the track they attended at a previous Summit, click on the .wmv video below…
Upper Big Branch Mine Explosion Lawsuits Settled
Wednesday, January 11th, 2012The Wall Street Journal reported that all 19 remaining lawsuits were settle by Alpha Natural Resources, Inc. Alpha Natural Resources, Inc inherited the lawsuits when it purchased Massey Energy.
For the whole story, see:
http://online.wsj.com/article/SB10001424052970203436904577153243724812170.html?mod=rss_US_News
For those interested in learning more about the accident, attend the 2012 Global TapRooT® Summit in Las Vegas on February 29 – March 2.
Ken Scott (retired from MSHA) will present “The Day 29 Miners Died” The UBB Mine Explosion.”
For complete Summit information, see the schedule at:
http://www.taproot.com/summit.php?t=schedule
Then click on the Special Topics Track button…
Summit Week Quality and Corrective Action Programs Best Practices Track
Wednesday, January 11th, 2012
Karen Migliaccio has done a tremendous job setting up this first TapRooT® Summit Quality Track. From cross industry representatives to demonstrating field successes all the way up to company process changes, you will find this Summit Week Track interesting and applicable.
Wednesday
TapRooT®; Implementation Success Stories:
Successful Implementation of TapRooT® at Steris (Kevin McManus)
High Quality TapRooT® Implementation (Dennis Osmer)
Using the Baldrige Criteria to Achieve Performance Improvement (Kevin McManus)
Root Cause Analysis of Quality Problems:
Challenges in Biotech Quality Root Cause Analysis (Michael Gorman)
Root Cause Analysis of Incidents Occurring in the Pharmaceutical
Industry (Debbie Riley)
Thursday
CAPA in Quality: The Strong and the Weak (Karen Migliaccio)
Quality Issues:
Quality Initiatives That Lead To Continuous Improvement Efforts (Bryan
Ward)
Using a Quality Plan to Drive Improvement (Zena Kaufman)
The 7 Secrets of Incident Investigation & Root Cause Analysis (Mark Paradies)
Designing Your Continuous Improvement Program (Kevin McManus)
Friday
How Pfizer Achieves Operational Excellence (Gerry Migliaccio)
Planning Your Improvements
To read more about each session see:
http://www.taproot.com/summit.php?t=schedule.
Then select the Quality and Corrective Action Programs Track.
But there’s more!
Before the Summit we have a special nTapRooT® Root Cause Analysis Course focused on finding the root causes of quality issues.
When you attend both the pre-Summit course and the Summit, you save $200 off the course fee.
Just click on the link below for more information…
TapRooT® Quality/Six Sigma/Lean
Advanced Root Cause Analysis Training
Summit Week: Human Performance & Behavior Change
Wednesday, January 11th, 2012What is it that produces a safe environment with safe workers? Is it people with the right attitude… is it a reduced risk environment… or is it both? Do we need reward or punishment… or both? How do different cultures interact successfully to work safely? What is the best environment for a person to work in physically? How does one know?
Listening to a radio show recently about people trying to get out of debt, the host said this, “it is not the math that got them in the situation it is the behavior; that is why changing the behavior is the first step.” It was in reference to people who wanted to know why the had to pay off small debts first and not the large credit cards with high interest.
Point being, that the more one practices a behavior, the higher the probability that the behavior becomes habit. Providing a better environment with the right tools increases the ability to perform the behavior. It is with this in mind that the sessions below were put together:
Wednesday
-
Proactive Prevention of Injuries and Accidents Due to Human Error
Ergonomic and Human Performance Improvement
Working Across Languages and Cultures
Thursday
-
Changing Behavior By Praising the 49 Character Traits
Criminal Prosecution of Accidents
Using Training Simulation to Improve Human Performance
Design for Reliable Performance
Friday
-
Using FACT to Measure & Analyze Fatigue (Both Reactive & Proactive)
Planning Your Improvements
To read more about each session go here:
http://www.taproot.com/summit.php?t=schedule
One more thing …
Before the Summit there is a pre-Summit course that you should be considering …
Just click on the link above for more info.
The course and the Human Performance and Behavior Change Best Practice Track make a great one-two punch for improving human performance. Plus, you will save $200 off the course fee when you attend both.
Don’t miss the remarkable knowledge available in the course and the Summit. Register today!
Investigation, Troubleshooting, & Root Cause Analysis Track at the 2012 Global TapRooT® Summit
Tuesday, January 10th, 2012We’re counting down to the 2012 Global TapRooT® Summit in Las Vegas on February 29 to March 2. Don’t miss the opportunity to be part of the growing improvement trend by attending the premier root cause analysis event.
One of the exciting tracks this year is the Investigation, Troubleshooting, & Root Cause Analysis Track. We have lots of outstanding sessions included in this track. You can see the full schedule by clicking this link. Here is a quick run-down of the sessions:
1. TapRooT® Implementation, Investigations, and Process Improvements. This session will include talks by 3 different speakers, describing how they have been successful implementing TapRooT® at their facilities. Janis Chartier (PPL Electric), Mike Ezzell (Price Gregory Construction), and Mark Eliopulos (Prevention Opportunities) will give specific examples of how TapRooT® has been used to effectively investigate problems at their facilities. There’s nothing better than actual examples to give you great ideas for improvements at your own facilities.
2. What is “Culture” & How Do You Identify & Solve Culture Problems Using TapRooT®? Brian W. Tink, Brian A. Tink (yep, father and son), Richard Mesker and Clare Solomon will discuss company culture and how that directly relates to the TapRooT® process, with direct relationships to the Root Cause Tree®. How do you actually measure and define your company’s culture? How do you communicate a message to help change a culture?Think you understand “culture”? Check out this session for a terrific explanation of how culture and TapRooT® fit together.
3. Troubleshooting Equipment Problems as Part of a TapRooT® Investigation. Many investigations end up with an equipment failure as one or more of the Causal Factors. How do these failures fit in with the general investigation process? I’ll be discussing how machinery failures, while often a piece of the puzzle, are often more a symptom than a cause.
4. CAPA in Quality: The Strong and the Weak. Where are those quality managers out there? Karen Migliaccio will host a lively on discussion on how quality issues can be investigated using TapRooT®.
5. TapRooT® Users Share Root Cause Best Practices. Linda Unger and Michele Lindsay will be facilitating an interactive session for all users. Come and give your ideas, or just sit back and absorb the ideas from others. Always a great session!
6. The 7 Secrets of Incident Investigation & Root Cause Analysis. While many companies are reaping the benefits of sustained, productive investigations, some companies still struggle. Mark Paradies’ session will share secrets and lessons learned about what makes investigations fail, and more importantly, ways to improve your investigation performance.
7. Investigation Process Best Practices. This is a 2 for 1!!
- Does your investigation process seem to take too long? Don’t blame TapRooT®! I’ll be hosting a discussion on how to optimize your investigation process.
- Karen Gallogly will then be presenting an overview of the IEEE Nuclear Root Cause Analysis Standard.
8. The Day 29 Miners Died: The UBB Mine Explosion. When a tragedy strikes, it is imperative that we learn from the mistakes that were made. Ken Scott (former MSHA inspector) will lead a discussion on the explosion that took the lives of 29 miners.
These sessions are not to be missed. Sign up for the 2012 Global TapRooT® Summit, and see how 2012 can be the year you make a difference!
Ken Reed
Track Leader
Just 52 Days Until the 2012 Global TapRooT® Summit
Tuesday, January 10th, 2012Reminder – Reminder – Reminder
The 2012 Global TapRooT® is just 52 days away.
The pre-Summit courses are just 50 days away.
Here’s what participants had to say about the pre-Summit Courses …
(.wmv format – click to play)
Here’s the list of the pre-Summit Courses before the 2012 Global TapRooT® Summit:
2-Day TapRooT® Incident Investigation & Root Cause Analysis Course
Special 2-Day Equifactor® Equipment Troubleshooting and Root Cause Analysis
TapRooT® Trending Techniques Course
TapRooT® Analyzing and Fixing Safety Culture Issues
Risk Management Best Practices
Fatigue Risk Management Training
TapRooT® Evidence Collection Course
TapRooT® Quality/Six Sigma/Lean Advanced Root Cause Analysis Training
Getting the Most from Your TapRooT® Software
Just click on the title to get more info and to register.
Some of these courses are nearly full. Don’t wait another day. Use the link above to register for the course of your choice.
Pre-Summit Software Adminstrators Course and TapRooT® Software Track at the 2012 Summit
Tuesday, January 10th, 2012Pre-Summit
The TapRooT® Pre-Summit is the one time a year we hold our 2-Day Software course for public registration. Be sure not to miss out on this opportunity!
Whether you are responsible for administering the TapRooT® Enterprise Software, or are the ‘Go-To’ TapRooT® guru at your company, you will get all the information you need to know on the latest version of the software, and find out about upcoming releases.
Day 1 of the course is spent running through the entire 7-Step Process flow in the latest version of the software, giving you all the best practices for recording your investigation data.
Day 2 we delve into the configurability and administrative set up of the software, teaching you to how to maximize your potential for trending, reporting and maintaining data integrity for you and your company.
Dan Verlinde
Matthew Irving
The Pre-Summit course will be taught by Dan Verlinde, Director of Information Technology and Software Development for System Improvements, and Matt Irving, Software Development Project Manager for Improvement Interactive. Sign up for the 2-day Pre-Summit course today! (Learn more!)
.
Summit
The TapRooT® Software Track for the summit will run Wednesday through Friday and address a variety of topics including:
Using the TapRooT® Software to Perform an Investigation (Instructor: Dan Verlinde): We’ll highlight the most common use of the software, performing an investigation, using the brand new 5.1.5 release with new interface functions.
A User Experience – Web Implementation of the TapRooT® Software (Instructor: Susan Lewis, Wilbros): This session will cover one Super-Users experience implementing the TapRooT® V5 Software and how they met their business’s needs, including:
- System Configuration
o User Groups
o System Lists
o Custom Fields
- Reporting
- Problems and Obstacles encountered
What’s New In The TapRooT® Software? (Instructor: Dan Verlinde, System Improvements): This session will cover new developments in the TapRooT® V5 Software since the last TapRooT® Summit. Dan Verlinde will perform a demonstration of all the new features, and make important announcements about future releases of the software.
Bridging the Software Knowledge Gap (Instructor: Dan Verlinde, System Improvements): This session will cover a range of topics Enterprise clients will need to address for successful TapRooT® V5 Software implementation, including:
- Software Installation
- Implementation Strategy
- System Configuration & Administrative Tools
- Data Migration
Learn how successful analysis of your business need can make implementation of the TapRooT® painless for your users.
How You Can Help Shape Future TapRooT® Software (Instructor: Matt Irving, Project Manager, Improvement Interactive): Matt Irving tells us, “We are constantly at work behind the scenes to improve the software that so many depend on every day. The feedback that we receive from our users and instructors plays an important role into what goes into future releases.
Additionally, we are constantly staying apprised of the changes in technology that can enhance the user experience. This session will be a unique look into how all these factors come into play when deciding how and what goes into the TapRooT® Software.
Chris Vallee
Trending Using The TapRooT® Software (Instructor: Chris Vallee, System Improvements): This session will cover how to use your data for trending purposes in the TapRooT® V5 Software, including:
- Corrective Action Status Reports
- Root Cause Reports
- Search Function
- Defining Trending going forward
Should be another great Summit this year in Las Vegas. Look forward to seeing you there! (Register for the Summit.)
NEW 2012 Global TapRooT® Summit Session Added to Safety, Process Safety and Risk Management Track
Monday, January 9th, 2012A new 30-minute talk has been added to the Safety, Process Safety and Risk Management Track session, “Risk Management & Safety,” (Thursday, March 1 at 10:50 a.m.). Australian risk management expert and TapRooT® Instructor, Jim Whiting, will present “Using the New Risk Management Standard ANSI Z690.2 : 2011 to Assess the Maturity of your Risk Management System.”
How mature is your organization’s RMS? This 30-minute workshop session focuses on one part of the 2-day pre-Summit course, Risk Management Best Practices, i.e. how to obtain assurance of the maturity, quality, adequacy of your RMS measured against conformity with the new ANSI Z690.2 Standard for RM Systems. This Standard provides specific audit criteria and guidelines for the principles, framework, and process required of a ‘Best Practice’ organization. An audit process using ANSI Z690.2 criteria can be performed on both an Internal / First Party and even a External / Third Party basis. Either way the resulting benefits center on being able to demonstrate internally and/or externally that your organization is managing risks in an adequate way. Hence, the audit results can provide confidence and assurance to your own people as well as external stakeholders. The workshop will discuss how the evidence-seeking questions/ activities in such an audit can be constructed, delivered and their results analyzed and reported.
Learn more in our 2-Day Pre-Summit Course (February 27 and 28)
If you would like to dig deeper into this topic, register for the 2-day pre-Summit course, Risk Management Best Practices. Jim Whiting (member of the committee that wrote AS / NZS 4360:1999, that significantly contributed to the ultimate development of the international risk management standard ISO 31000 and now the USA Standard ANSI Z690:2011to) has enhanced the course for 2012.
Jim brings his risk management and root cause analysis experience and best practices from around the world (Australia/New Zealand, North America, Asia, Africa, and Europe) to this course. If you are interested in improving the efficiency of your improvement efforts by getting the most out of your use of risk management and root cause analysis techniques, then attend this course. This will be the only time this year that this course will be offered in the US. View the course outline here.
Just 53 Days to the 2012 Global TapRooT® Summit
Monday, January 9th, 2012Those of you who procrastinate need to get moving! The Summit is just 53 days away.
(.wmv video – click to play)
You can’t network with other TapRooT® Users if you aren’t at the Summit. Don’t miss this chance to benchmark you performance improvement, incident investigation, and root cause analysis practices with people from around the world.
To see the entire 2012 Global TapRooT® Summit schedule, see:
Have you Written Down your Improvement Goals for 2012?
Monday, January 9th, 2012Have you written down your improvement goals for 2012?
New Year’s Eve has passed … so you probably did … right?
Not only that, but you’ve probably developed metrics that show you your progress.
And Process Behavior Charts of those important metrics so you can tell if significant trends are occurring.
(See Chapter 5 of your 2008 TapRooT® Book …
or attend the pre-Summit TapRooT® Advanced Trending Techniques Course – February 27-28 in Las Vegas – to learn how to apply advanced trending tools.)
WHAT!?! You haven’t written down your goals and developed metrics?
Get HOT!
Writing down your goals makes achieving them much more certain.
And “What gets measured, gets done!”
Don’t let important improvement initiatives get forgotten in the daily crunch to get things done.
One more idea …
Use the comment field to leave a couple of your better improvement goals and metrics here. Others can see them and get inspired to make more improvement happen at their facilities. We’ll all help each other to be challenged to get better.
Special Topics Track at the 2012 Global TapRooT® Summit
Friday, January 6th, 2012The “Special Topics Track” is a mixture of sessions selected by Mark Paradies that should be interesting to people across disciplines and across industries.
What’s in the 2012 Global TapRooT® Summit best Practice Special Topics Track? Here’s a list of the breakout sessions:
Response Lessons Learned from the Joplin Tornado Disaster
Speakers: Tommy Garnett, Ed Skompski, and Sue Sinclair
Criminal Prosecution of an Accident
Speakers: Lori Avanti and Eric Cropp
The 7 Secrets of Incident Investigation and Root Cause Analysis
Speaker: Mark Paradies
The Day 29 Miners Died: The Upper Big Branch Mine Explosion
Speaker: Ken Scott
What Does Management Need To Know About Process Safety Improvement
Speaker: Mark Paradies
Using the TapRooT® Software to Perform an Investigation
Speaker: Dan Verlinde
User Experience: Web Implementation of the TapRooT® Software
Speaker: Susan Lewis
For more information, click on the Special Topics Track button at:
Just 56 Days Until the 2012 Global TapRooT® Summit
Friday, January 6th, 2012Here’s a reminder … The Summit is just 56 days away!
(.wmv format – click to start viodeo)
Don’t miss all the best practices and knowledge that you could take back to work to turbocharge performance (safety, quality, patient safety, production, and maintenance).
For the complete Summit schedule, see:
http://www.taproot.com/summit.php?t=schedule
Top 10 Reasons TO Attend the 2012 Global TapRooT® Summit
Friday, January 6th, 2012By Mark Paradies for people considering attending the TapRooT® Summit.
Top 10 Reasons
TO Attend the 2012 Global TapRooT® Summit
10. Amazing well organized meeting. Participants tell us every year how much they appreciate how the Summit is managed.
9. Las Vegas has amazing things to do. We recommend coming early for the weekend, attending a pre-Summit Course, attending the Summit, and staying at least through Saturday after the Summit. What can you do? Drive exotic cars on Las Vegas Motor Speedway. Take a helicopter tour of the Grand Canyon. Go to a play or a show. Hear some of your favorite live music. Go clubbing. Eat at the top of the Eiffel Tower. Shop at the Fashion Show Mall. The list goes on and on.
8. Help a worthwhile charity while playing a round of golf. The charity is an abused woman’s shelter in Clinton, TN that is completely supported by charitable donations. The charity golf tournament will be held at the Rio Secco Golf Club. The tournament is a fun scramble format that everyone can enjoy and that adds to the networking. CLICK HERE for more info.
7. Save $200 on pre-Summit courses. There are 11 different pre-Summt Courses to choose from to elevate your root cause analysis and performance improvement knowledge. And when you attend a pre-Summit Course and the Summit, you get $200 off the regular course fee of $1095.
6. Make new friends and expand your professional network. The Summit has outstanding networking opportunities. The Name Game, the Best Practice Sessions, the Wednesday Reception, and the Charity Golf Tournament are all designed to make meeting new connections fun.
5. Share best practices. See the list of presenters and the Summit schedule to find out the topics that will be discussed. A participant from a previous Summit said:
“I was surprised how much info there was beyond the TapRooT® Course. I can’t wait to put this stuff to work. It will save us big bucks!“
4. Fun! You learn more when you are having fun. That’s why we work on making the TapRooT® Summit so enjoyable. From our opening session to the final round of golf, we want you to totally enjoy yourself while you learn valuable best practices, make important professional contacts, and get motivated by the amazing keynote speakers.
3. Return on Investment. The Summit is the only conference that guarantees a 10 times return on your investment.
2. Great Keynote Speakers. Astronaut Ken Mattingly, Rene Aguilar, Beverly Chiodo, Christine Cashen, Gerry Migliaccio, Vicki Hollub, and Zena Kaufman are pictured above. See their bios at:
http://www.taproot.com/summit.php?t=keynote
1. You want to take your company’s performance to the next level. The last breakout session – Planning Your Improvements – will help you develop a plan to use what you have learned to turbocharge your company’s performance.
Convinced that you should be there? Register now at:
Friday Joke: Top 10 Reasons NOT to Attend the 2012 Global TapRooT® Summit
Friday, January 6th, 2012
I love David Letterman’s Top 10 lists. So I thought I’d write one for him. Here’s the list:
Top 10 Reason’s NOT to Attend
the 2012 Global TapRooT® Summit …
By Mark Paradies for David Letterman
10. Summit? I’m not interested in mountain climbing. 
9. Our competition is attending. We’ll just wait and
see what they do.
8. It conflicts with my karaoke lesson.
7. There’s too much to do in Las Vegas. I get confused with too many choices.
6. People learn too much at those Summits. It might make my head explode.
5. I like freezing cold weather. I’ve heard it gets above zero in Vegas in the winter.
4. I haven’t had the shots required to travel to Las Vegas.
3. I’ve heard they have a web site and I don’t like spiders!
2. I lost my favorite toothbrush on my last trip –
I’m not traveling again!
1. Our company is perfect. We don’t need to improve!
Want to find out more about the 2012 Global TapRooT® Summit? Here’s a link to the schedule:
