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Archive for the ‘Career Development Tips’ Category

Career Development: Should your Resume be Chronological or Functional?

Monday, March 8th, 2010

There are two basic formats of a resume. Since an employer will spend less than 30 seconds forming an initial impression of a resume, it’s important to know which format is best for you. The two formats are chronological and functional.

A chronological resume lists each previously held position in order by date with the most recent position listed at the top of the resume. A chronological resume is best for a person who has:

  • a focused career path
  • no significant gaps in employment
  • a steady advancement in his or her career path

Sometimes people decide to change careers or take time out from a career to raise a family or retrain. A functional resume is a better fit for that type of person. A functional resume emphasizes specific experience and is not listed in date order. The experience, training or volunteer work the person has that qualifies him for the position he/she is applying for would appear at the top, even though it is not the most recent. A functional resume is best for a person who has:

  • just graduated from college
  • little or no work experience
  • large gaps in employment
  • worked in a variety of fields

Remember, the point of a resume is not to get a job, but to get an interview. Your experience and training should be listed in a way that will catch an employers interest long enough to call you for more information. The format you choose could very well determine whether you get the interview!

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Career Development: Top Four Tips to Remember Names

Monday, February 22nd, 2010

introduction2I admire people who can always remember a name, but I’m not one of them. I’ve never been creative enough to use the trick of associating a name with something about the person (like, David Bayer has thinning hair … at my age, everyone’s hair is thinning so that would just confuse me more). The ability to remember names is a valuable business skill so I have picked up some tips I can use. Here are four ways to help remember important names in your networking and job searching:

Focus on the person, not yourself. This is in the #1 spot because it truly is the #1 tip. If I’m too focused on how I’m presenting myself or on what brilliant thing I want to say next, it totally blows any chance at name recall. The truth is, most of the time we can’t remember a person’s name because we were thinking about something else when we were introduced to that person.

Verify the name. Names have many variations. William may prefer to be called “Will” but the conference planner’s assistant typed “William” on his badge. Here’s your chance to verify the name, “Hello, William … oh, do you prefer William or … ?” “I prefer Will.” “Okay, Will, are you enjoying the conference?” Verifying the name will allow you to repeat it several times without being obvious that you’re using a memory trick.

Hear the name, speak the name, listen to yourself say the name. Studies show that if you don’t repeat those actions within the first 10 seconds, you”ll forget the person’s name. “Hello, David, nice to meet you.” “So, David, what are you working on at the Mill?” “Traveling anywhere this summer, David?” If repeating the name makes it too obvious that you are using the repetition method, look at the person and say the name silently to yourself several times when the person takes a drink, turns to say something to someone else, or some other appropriate moment that doesn’t steal your focus from what the other person is saying. Or, do what Franklin Roosevelt did and picture it written across the person’s forehead.

Ask how to spell a difficult name. Just like studying for the spelling bee — focusing on the spelling of the name will help you with recall. Another way to keep it in your mind is to imagine writing it letter by letter.

These tips will help you recall a name, but it they fail, there is nothing wrong with honesty, “I remember you well, but your name just slipped my mind!”

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Career Development: Interview Myths That Keep You From Landing The Job by Captain George Burk

Monday, February 8th, 2010

The economy stinks! Jobs are scarce and the jobs that are available, people scramble to fill them. Unemployment, according to many “experts,” is the highest since the late 1970’s and many people have simply stopped looking. While jobs are scarce, advice for job searchers is abundant. With the abundance of this information, there always seems to be as much confusion about what advice to accept and what to ignore.

Kara Greene of Career Counselors Consortium and executive coach Barbara Frankel and this writer (guest columnist, Captain George Burk), offer a few tips that can help job seekers stand out from the competition, avoid some of the major pitfalls and, hopefully, get the job.

The tips are useful for any type of organizations—public, private and non-profit.

The bold quotes are some interview gaffes by job candidates. I didn’t make them up.

Hard to imagine anyone could be so dumb and have so little common sense and personal decorum. The examples, based on a survey of 3,061 U.S. hiring managers and human resources professionals by Harris Interactive found the top 10 most outrageous mistakes.

Myth #1. Ask questions at the end of the interview. There’s an element of truth in this bit of advice. Be prepared to ask questions that relate to the job. The myth is that you must wait until the interview’s over or it’s your turn to speak.

The interview is a two-way street. You want them to hire you and you want to make sure it’s the type of organization where you want to work. When you wait for the interviewer to ask you if you have any questions, “it becomes an interrogation instead of conversation,” says Greene.

“Candidate answered cell phone and asked interviewer to leave her own office because it was a private conversation.”

Approach the interview as a sales call. The product you’re selling is you and you’re selling yourself to the employer. “You can’t be passive in a sales call or you aren’t going to sell your product,” Greene says.

For example, Frankel says, if the interview says, “Tell me about yourself,” you should first respond to that question and then complete the response with your own question, like, “Please tell me more about the position.” The interview should be a dialogue, not a one-way discussion.

“Candidate told the interviewee he wouldn’t be able to stay with the job long because he thought he might get an inheritance if his uncle died—and his uncle ‘wasn’t looking too good.’”

Myth #2. It’s okay to have flaws. That’s life and reality. Almost every interviewer will ask you to name at least one flaw. Often, job seekers are told to avoid the question completely by providing a “good flaw.” An example of a “good flaw” is “I’m too committed to my work.” Generally, this kind of response serves to hurt you more than it helps. “Every competent recruiter can see right through that,” Greene says of faux flaws.

“Candidate asked the interviewer for a ride home after the interview.”

Recruiters conduct interviews all day, every day. They’ve seen it all and have an innate ability to see through candidates who try to dodge questions.

For those who may consider themselves nearly perfect and “flaw-free,” earth to candidate…everyone has weaknesses. But, according to Frankel, supply your interviewer with one genuine flaw, explain how you are working to correct it, and then move to a new question.

“Candidate smelled his armpit on the way to the interview room.”

Myth #3. Identify all of your strengths and skills to the employer. Certainly, you want the interviewer to know why you are a valuable candidate, but a literal “laundry list” of your skills and abilities won’t win you any points. What you will be asked in an interview is what can go wrong in certain scenarios and how you would respond.

“You don’t want to list a litany of strengths,” Frankel said.

Often, some of the more typical responses are, “‘I’m a good communicator,’ ‘I have excellent interpersonal skills,’ ‘I am responsible,’” Greene says. “You have to give accomplishments. I need to know what did you accomplish when using these skills.”

“Candidate said she could not provide a writing example because all of her writing had been for CIA and it was ‘classified.’”

Green recommended doing a little “spade work” before the interview so you can be better prepared to answer this question. She tells clients to find out as much as possible about the potential job role and the organization. “What makes an interview powerful is to give an example related to their particular needs or challenges that you have demonstrated in the past.”

Generally, provide three strengths, with examples. You will get much further with a handful of real strengths than an unconvincing list of traits.

“Candidate told the interviewer he was fired for beating up his last boss.”

Myth #4. Let the employer know your salary expectations. Salary is one of the most difficult questions to answer in an interview. The fact is you don’t have to answer when asked about your desire salary.

“When an applicant was offered food before the interview, he declined saying he didn’t want to line his stomach with grease before going out drinking.”

According to the book, Acing the Interview: How to Ask and Answer the Questions that Will Get You The Job, a good answer would be “I want to earn a salary that is commensurate with the contributions I can make. I am confident I can make substantial contributions at your firm. What does your firm plan to pay for this position?”

Greene suggests a response similar to: “I prefer to discuss the compensation package after you’ve decided that I’m the best candidate and we can sit down and negotiate the package.”

“A candidate for an accounting position said she was a “people person” not a “numbers person.”

Myth #5. The employer determines if you get the job. Yes, the employer is obviously the one who offers you the position, but interviewees have more control in the hiring process than they realize. According to Greene and Frankel, candidates have a larger say in the final hiring decision than they believe.

“Candidate flushed the toilet while talking to the interviewer during a phone interview.”

Greene says, “They should call the interviewer or hiring manger and say: ‘I’d really like to be part of the company.’ It can’t hurt, it can only help you.”

Send a “Thank you“ note to the interviewer and follow-up periodically. Once a month until the position is filled is a good rule of thumb, twice a month at most. You want to show your continued interest but, at the same time, you don’t want to come off as a pest.

An email thank you from a web site or directly from you is fine. But, when you know the interviewer’s (hosts) work or home address, a written note with postage and mailing it shows a personal touch and that took the time to write to them. It adds an extra touch. Most of your “competitors” don’t follow-up with any type of a “Thank you.” They choose to take way of least resistance and effort…and wonder.

Remember: there are three types of people: Those who watch what happened; those who wonder what happened; and those who make things happen.

“Candidate took out her hair brush and combed her hair.”

Acing the interview encourages candidates to conclude the interviews with one question: “Based on your interview, do you have any concerns about my ability to do the job?” If the answer is yes, ask the interviewer to be explicit. “Deal forthrightly with each concern.”

Some other blunders and other detrimental mistakes candidates made during an interview: dressing inappropriately was the biggest mistake a candidate could make.

Talking negatively about a current or former employer was second and appearing disinterested was third.

Other mistakes included appearing or sounding arrogant, not providing specific answers and not asking good questions.

“If a candidate is overly negative, plays the blame game, is easily frazzled or doesn’t come prepared it usually ends up a red flag for employers,” said Careerbuilder.com spokeswoman Rosemary Haefner.

“We have met the enemy and he is us.” ~ POGO, cartoon character

I opened a Fortune Cookie this week that was with our meal.

“You will live the life that makes all others not envious, but proud of you.”

I can only hope and pray it is so!

====================

Authored by: Captain George Burk, USAF (Ret), Plane crash and burn survivor (excerpts from Karen Noonan, TradePub.com). Captain Burk is a motivational speaker, author and writer, and we are pleased to announce that he will be a speaker at the 2010 TapRooT® Summit in San Antonio, Texas October 27-29, 2010. For more information about Captain Burk contact him at:

www.georgeburk.com
800-769-8568
480-212-6321 cell

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Career Development: 3 Tips for Successful Exhibit Booth Planning

Monday, January 25th, 2010

A successful exhibit booth has all the right elements: lots of traffic, new contacts, sales and more sales! How can you get all of these things to line up for you at your next exhibit?

Booth1. Take Care of the Basics

Be sure you’ve done the research on what you will be promoting, and take someone with you so that you have one person to take care of sales, and another to greet and engage visitors.

2. Work on your Theme

When someone approaches your booth, is it clear to him/her what your company does? An innovative, informative booth creates buzz — your company may be a lot of things, but for a booth, the products you display should be presented in a way that the main theme is evident to attendees. Capture the enthusiasm for the best thing your company does or the newest product release, and make sure your booth reflects that enthusiasm. Create interest with eye-catching banners, videos and giveaways,

3. Tell Your Target Audience You’ll Be There

The conference or tradeshow organizers will let attendees know about the event, but they may not highlight your presence individually, so get the word out to your target audience that you will be there. Here are some ways to get the word out:

a) Personal invitations (make sure you mention giveaways you will have at your booth);

b) Announcements on your weblog and through social media (update your status message on LinkedIn, Facebook, Twitter, etc.); and

c) Press releases.

Did you know that TapRooT® Summit speakers have the opportunity to reserve exhibit booth space at the Summit Reception? This year, the reception will be held on October 27, 2010 in San Antonio, Texas. Booth space is free for participating speakers, but space is limited and requests are taken on a first come, first served basis. Call Barbara at (865) 539-2139 for details!

Career Development: Advance your Career through Certifications

Monday, January 11th, 2010

ClassThere are a myriad of ways to achieve an education in today’s world, including classroom, e-learning and correspondence training. College degrees are not the only way to advance your career through education, certifications are also valuable tools in career development.

Certification programs can build upon your degree and/or work experience and help you stand out in today’s job market.  An article in the January 2010 issue of Quality Progress “Boost Your Chances with Certifications, Training” reported that top certifications in today’s market include:

Six Sigma Black Belt (BB)

Certified Quality Engineer (CQE) and Certified Quality Auditor (CQA)

Project Management Professional (PMP)

Other certifications mentioned in the Quality Progress article included those for engineers by degree, like professional engineer, engineering management certification fundamentals and engineering management certification professional. (See American Society for Mechanical Engineers or Engineering Management Certification International for guidance).

In the U.S., Six Sigma certification is offered by The Institute of Industrial Engineers (IIE) and American Society for Quality (ASQ). CQE and CQA certifications can be completed through the ASQ (including self-study options), and the PMP can be completed through the Project Management Institute (PMI).

According to an ASQ survey, U.S. BBs who are certified BBs earn, on average, $2,838 more than their counterparts who aren’t certified, and CQEs earn $3,718 more. A survey of 5,000 PMPs worldwide revealed a median salary that is 13-17% higher than their non-credentialed peers with similar experience.

Don’t forget that many career opportunities need people with TapRooT® or root cause analysis skills, and you can learn incident investigation and root cause analysis in just 2 days of training.

Getting ahead with today’s shrinking company resources requires a willingness to grow and learn. Learning through certification can be the value add that gets you noticed!

Let’s Connect on LinkedIn!

Thursday, January 7th, 2010

System Improvements has a new company profile on LinkedIn! Connect with us at: System Improvements LinkedIn profile

LinkedIn has over 50 million users worldwide, and registered users connect with people they know and trust in business.

In case you missed them, here are some recent posts about LinkedIn from our staff:

Mark Paradies Reaches Over 700 Connections on LinkedIn®

Interesting Discussion on LinkedIn

Career Development: Get Linked In!

Career Development: Set Your Professional Goals for 2010

Monday, January 4th, 2010

The elevator to success is out of service. But the stairs are always open. - Zig Ziglar

It’s the season of personal renewal and New Year’s resolutions … lots of buzz everywhere about hopes and expectations for 2010.

Of course, it takes more than stating an expectation (or hoping for it) to make it happen … there is no elevator that will zoom you to success with a push of the button. You can expect a phenomenal year, however, by planning a few steps up those stairs (and I guarantee the stairs will be less crowded!).

Goal planning helps you choose where you want to go in your career. By focusing on what you want to achieve, goals will keep you on course. The more goal-oriented tasks you mark off of your list, the more endorphins you release. Well planned goals are not only motivating, but proven to raise self esteem. As you achieve a goal — even a small one, you will trigger a release of endorphins in your brain and feel better. Just dreaming about goals will also raise your happiness level, but only fleetingly unless you act on those dreams. Accomplishing a goal oriented task makes you feel better — you achieve a higher level of happiness that lasts a longer period of time. It’s addicting!

Where to Begin?

Employers value extra skills and experience that employees can bring to a position. Good job candidates understand this when they are trying to get hired and are quick to point out their value-adds, but once hired, many become complacent in attempting more than a job description. So, a good place to begin goal planning for your career development is by reviewing your top responsibilities and asking yourself how you can add value to them. If you are not sure which responsibilities have priority, ask your boss for input. In fact, it may be a good idea to ask your boss even if you think you know so you do not waste time chasing the wrong goals.

Now, you have a list of your top responsibilities, how do you add value to those responsibilities? Identify your weakest areas within those responsibilities and brainstorm ideas about how you will make them strong. For example, you may consider training that can help you shore up your skills, or ask for critical feedback on how to improve from someone you trust. Or, you may decide to read a book on how to manage multiple priorities and start taking steps to build a high impact week.

A Goal Without a Deadline = a Daydream

Break your ideas down into manageable tasks and set deadlines focusing on one task at a time, every day. Don’t be frustrated the first time you don’t make a deadline, just extend it. Deadlines to goals are estimates, but without self-imposed deadlines, you may allow other non-priority tasks to get in the way of success. You will become better and better at estimating the time it takes to accomplish a task as time goes forward.

What about Obstacles?

If you apply the 80/20 rule to the obstacles between you and your professional goals, 20% of the obstacles you encounter are things you can’t control (like a hostile work environment or a company’s financial position) and 80% of the obstacles will be within the power of your control (like your character traits, habits, education and experience). Two primary obstacles to achieving your career goals are fear and doubt. The good news about this is fear and doubt are learned emotions and can be minimized by strengthening those things you can control: your positive character traits, good habits, education and experience.

Only  3 to 5% write down their goals for the New Year — maybe that’s why so many people are not living the life they dream about! It may also surprise you to know that the average number of times a person will try to achieve a new goal is less than one … it is not hard to get ahead of this average! You are an unique individual with inherent values that no else possesses. Write down your goals, break them down into smaller, measurable tasks with deadlines, understand that more obstacles will be under your control than out of your control, and you’ll boost your career in 2010 by demonstrating your unique and irreplaceable value-add.

Career Development: Curriculum Vitae Format and Layout Tips

Monday, December 14th, 2009

A Curriculum Vitae (”CV”) is an important tool in your career development. A resume and CV serve the same purpose: to get an interview. However, a resume is a one page (two at the most) summary of your experience, while a CV is two to three pages because it includes more information. In addition to job experience, the CV includes a detailed summary of your education, teaching experience, publications, presentations, awards, honors, affiliations and other details relevant to the position you want.

Sometimes we focus so much on the content of a CV, we neglect formatting and layout of this document.  Presentation counts!  Let’s look at the proper format and layout of a CV.  Can you identify the common mistakes in the layout below?

Example

It’s all a mistake! Well, maybe not all … the font size/style is okay. Mistakes include using:

1) “Curriculum Vitae” as the heading of the document. It is not necessary to point this out — the heading of the document should simply be your name.

2) Colorful fonts. Use a black font, and stay away from multicolored fonts.

3) A personal photograph: You want your potential employers to focus on your abilities, not what you look like.

4) Graphics: Don’t use any pretty pictures of any kind. Again, ditch anything that takes the focus away from your abilities, whether that is a photo, colored fonts, fancy borders or graphics.

So, creating an outstanding layout is simple!

  • Your Name and contact details are at the top (don’t forget your phone number!).
  • Use black font in Arial or Times New Roman (size 10 or 12).

And bullet point your information (instead of creating blocks of text) to keep your information easy to read at a glance.

One more important tip: Don’t rely on spell check! Have someone else read your finished CV. Spell-checkers overlook lots of words that are spelled correctly but are wrong in context, like:

“Extra Circular Activities”

“Reason for leaving last job: maturity leave”

“Instrumental in ruining an entire operation”

Remember, you get 30 seconds to impress a potential employer with your CV, so win that important interview by creating a document that focuses on the right things — your excellent qualifications for the position!

Career Development: Get Linked In!

Monday, November 30th, 2009

HandshakeHow can you make business contacts who can launch your career development without spending hours at networking events or cold calling? LinkedIn, of course! LinkedIn is quickly emerging as a substitute to the Rolodex, and the way professionals maintain business relationships. It is an indispensable tool to keep up with what your business associates are doing, and to get important introductions. If you don’t have a free account on LinkedIn, it’s time to get started:

Set up a Profile

You don’t have to be a web expert or copywriter to set up an excellent profile. LinkedIn offers user-friendly tools to help you. Use the tools to:

1) Create and promote your customized URL (and don’t forget to add your customized URL to your outgoing e-mails — your LinkedIn profile can serve as your professional website).

2) Optimize your profile (See “What Recruiters Look for in a LinkedIn Profile: 8 Tips“).

People with more than 20 connections are 34 more times likely to be approached with a job opportunity than people with less than 5, and adding connections is very easy.

Add Connections

1) Add people you already know using LinkedIn Webmail Contacts Importer.

2) Add companies you’ve worked for and schools you’ve attended to your profile to find former colleagues and classmates and to help them find you.

3) Take the stack of business cards you’ve collected at conferences and networking events out of your desk drawer, and look up those people on LinkedIn to re-connect. Remember to follow-up a meeting with a new business associate on LinkedIn by sending them a note about your meeting, and asking them to connect.

4) Connect with us! Don’t forget to add System Improvement President, Mark Paradies to your connections, and meet other TapRooT® Friends and Users worldwide on the LinkedIn TapRooT® Root Cause Analysis Users and Friends group!

It’s that easy! LinkedIn and other social networking tools are quickly transforming the way people meet and find amazing career opportunities.

Career Development: As Soon As …

Monday, November 16th, 2009

BoredAre you treating your present job as a means to a paycheck until you have a shot at the career you want?

Can I share a secret?

Where you are at this moment is where you are meant to be.

Yes, I know what you’re thinking – you’re thinking you will be where you are meant to be “as soon as.”

As soon as I finish my certification …

As soon as so-and-so retires/quits/gets fired …

As soon as the recession is over …

As soon as I convince my boss that I’m smarter, more hardworking and more deserving than the person who has the job I want …

As soon as [fill in the blank].

I really don’t know what your as soon as is but if you feel unfulfilled in your present position, you have an as soon as.

The reason we keep inviting Dr. Beverly Chiodo back to share with us at the TapRooT® Summit is because we are blown away by her message of character driven success. Dr. Chiodo’s platform is not as soon as, but it is understanding our personal character traits control our responses, regardless of circumstances, and determine our success.

What character traits are you revealing in your present career? Here are a few to consider from Dr. Chiodo’s “49 Character Qualities.” Do you choose:

Honor vs. Disrespect
Respecting those in leadership because of the higher authorities they represent.

Humility vs. Pride
Acknowledging that achievement results from the investment of others in my life.

Creativity vs. Underachievement
Approaching a need, a task, or an idea from a new perspective.

Enthusiasm vs. Apathy
Expressing joy in each task as I give it my best effort.

Punctuality vs. Tardiness
Showing esteem for others by doing the right thing at the right time.

Faith vs. Presumption
Confidence that actions rooted in good character will yield the best outcome, even when I cannot see how.

The first task I was assigned in my current position was opening and distributing the interoffice mail. For weeks, it was my only task. After 25 years in the workforce, opening the mail was not what I envisioned as a career, but I was fortunate to recognize it as an opportunity to develop my personal character traits. (I wish I had that insight earlier in my career!) I took the enormous weight of mail that my boss received each week and weeded out the mail that didn’t deserve his time, handled mail he didn’t need to spend time handling, and organized the rest into separate categories for his ease of review. I also set up a new centralized interoffice mail system. I have since found multiple ways to transfer the enthusiasm, creativity and faith that carried me through that first task to other daily tasks and continue to add exciting new dimensions to my career development.

Thought, action and outcome are closely related. You don’t have control over your boss, your co-workers and the recession but when you believe you are where you are suppose to be, and you take action to develop your character traits where you are, you will receive the outcome that you want. Many times the outcome is better than what you could ever imagine as soon as. I do not know the science or magic behind how this works, I only know that it does.

Do not be influenced by the job you think you need to be happy, or by what others think of your current job responsibilities. You do not move forward as soon as. You move forward when you accept this moment is where you need to be to develop your personal character traits. Don’t be deceived by as soon as. I challenge you to choose a positive character trait to master today, and allow it to transform your career.

(Editor’s Note: Career Development is a new bi-weekly column on the Root Cause Analysis Blog. Look for the next column on November 30.)