November 26, 2006 |

A Note From Ken Turnbull (One of Our Instructors)

Ken sent me this e-mail about a recent on-site TapRooT® Root Cause Analysis Course in Northern Canada…

From: Ken Turnbull

To: Mark Paradies

Subject: Snow Bird Instructors

Date: Sun, 26 Nov 2006

While the home office is in a nice warm locations (Knoxville, Tennessee), a couple of your instructors practiced survival techniques at -28 degrees C (-18 degrees F) in beautiful downtown Hay River and walked to class through 10 inches of snow.

P.S. The one without the hat is the Canadian if it isn’t obvious!

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