A Note From Ken Turnbull (One of Our Instructors)
Ken sent me this e-mail about a recent on-site TapRooT® Root Cause Analysis Course in Northern Canada…
From: Ken Turnbull
To: Mark Paradies
Subject: Snow Bird Instructors
Date: Sun, 26 Nov 2006
While the home office is in a nice warm locations (Knoxville, Tennessee), a couple of your instructors practiced survival techniques at -28 degrees C (-18 degrees F) in beautiful downtown Hay River and walked to class through 10 inches of snow.
P.S. The one without the hat is the Canadian if it isn’t obvious!