TapRooT® is a systematic process, software, and training for finding the real root causes of audits, precursor incidents, or major accidents.

The TapRooT® System is used by leading companies around the world to investigate and fix the root causes of major accidents, precursor incidents, quality issues, human errors, maintenance problems, medical mistakes, productivity issues, manufacturing failures, environmental releases, audit findings … in other words, all types of mission-critical problems.

TapRooT® has been designed for investigating seemingly simple problems that could have been worse (precursor incidents) by using a simple 5-Step Process. TapRooT® can also be used to investigate major accidents by using the complete 7-Step Process.

• The 2-Day TapRooT® Root Cause Analysis Course teaches the essential techniques for investigating precursor incidents and fixing them to prevent major accidents.
• The 3-Day Virtual TapRooT® Root Cause Analysis Course teaches the same techniques as the 2-Day TapRooT® Course but virtually.
• The Equifactor® Training also teaches how to use the TapRooT® Techniques and Equifactor® Troubleshooting Tables to stop equipment problems.
• The 5-Day TapRooT® Root Cause Analysis Team Leader Course teaches the complete 7-Step TapRooT® Process and Techniques to investigate major accidents, serious environmental releases, fatalities, major plant upsets, serious injuries as well as precursor incidents.

Both simple investigations and major investigations are supported by the TapRooT® Software. You can switch from the 5-Step Process and essential techniques to the 7-Step Process and all the techniques by toggling a switch.

The TapRooT® System has extensive research and development history and has been applied successfully by industry leaders around the world. That’s why we know that you can use the TapRooT® System to improve performance at your company.

Click below for more information on how the TapRooT® System works.

History

30 years of research, development and continuous improvement.

Over 30 years ago, we started with research into human performance and the best incident investigation and root cause analysis systems. We put our knowledge to use to build a systematic investigation process with a coherent investigation philosophy. Then, we used and refined the system in the field. We’ve performed formal user testing and informal focus group appraisals. In 1991, we wrote the first TapRooT® Manual that put all of this experience together into the best incident investigation system – TapRooT®!

Leadership Team

Get to know the people that make up the TapRooT® team.

TapRooT® is here to find, fix, and prevent root causes of workplace incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel occurrences, and other types of problems. Our instructors comprise a strong staff of educational experts, teaching TapRooT® Essentials, Techniques, and more. Get acquainted here with a glimpse behind the faces, and peruse the courses taught by our instructors.

Root Cause Analysis Fundamentals

Get the fundamentals down and the level of everything you do will rise.
– Michael Jordan

Learn the fundamentals of root cause analysis including:

• the definition of a root cause,
• the best way to find root causes,
• required root cause training,
• how software helps root cause analysis,
• how to grade (evaluate) a root cause analysis, and
• how to trend root cause data.

by clicking on the link below.

Incident Investigation

Skepticism and doubt lead to study and investigation,
and investigation is the beginning of wisdom.
– Clarence Darrow

What do you need to know about incident investigation? The link below shares:

• A definition of an incident,
• The best way to investigate simple incidents,
• How to investigate major accidents,
• Best practices for collecting incident information (including interviewing),
• Developing the incident’s sequence of events,
• Identifying the incident’s Causal Factors,
• How to find an incident’s root causes and Generic Causes,
• Developing corrective actions to prevent repeat incidents,
• Getting management to understand what happened and to approve the resources needed to implement corrective actions to prevent future incidents, and
• Measuring the effectiveness of your incident investigations.