Author Archives: Anne Roberts

Remembering An Accident: Savar Building Collapse

Posted: April 25th, 2018 in Accidents

On April 24, 2013 in Savar Upazila of Dhaka District, Bangladesh a five story commercial building called the Rana Plaza collapsed and killed 1,134 people. On May 13, 2013 rescue efforts where halted and approximately 2,500 people were rescued, but injured from the collapsed building. This incident is considered the deadliest garment-factory accident in recent history. So why did an accident like this happen in modern day? Keep on reading to find out.

The 400 page report exposed multiple causes in why the building collapsed. One of which, the mayor and owners of the building wrongfully granted construction permits to have additional floors built. To make this situation even worse they used substandard materials, and ignored building code violations while constructing the new floors.

In order for the factory to remain efficient the owners had large generators installed on the upper floors, so the factory could keep producing when blackouts occurred. This added lots of strain and weight to the already poorly built upper levels. The report reflects that every time the generators would turn on it would shake the building.

On April 23, cracks began to form in the foundations and walls. An engineer was called in to examine the building and declared it unsafe, but the owners demanded that their works return despite the unsafe working conditions. Then on April 24, 2013 during the morning rush hour the building collapsed.

Major disasters are often wake-up calls for how important it is to ensure that they never happen again.

TapRooT® Root Cause Analysis is taught globally to help industries avoid them. Our 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training offers advanced tools and techniques to find and fix root causes reactively and significant issues that may lead to major problems proactively.

To learn more about our courses and their locations click on the links below.

5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training
2-Day TapRooT® Root Cause Analysis Essentials Training

 

We hope to see you at the ASQ 2018 World Conference

Posted: April 23rd, 2018 in Media Room, Meet Our Staff, TapRooT

If you plan to attend the ASQ 2018 World Conference in Seattle, Washington on April 30 – May 2, stop by and say “hello.” Chris Vallee and Dave Janney (pictured left to right) will be at booth #301 discussing how TapRooT® can help you and answer any questions you might have.

 

The first 500 visitors will receive a special prize, so do not miss out on your free gift! Stop by early to increase your chances in receiving a prize.

Hope to see you there!

Testimonial Tuesday

Posted: April 17th, 2018 in Uncategorized

Are you interested in attending one of our TapRooT® courses? Here are some recent comments we received from our clients that have attended a 5-Day or 2-Day TapRooT® Training course.

5-Day TapRooT® Advance Team Leader Training Comments:

  • “It was very useful for me. It was the #1 course among the classes that I have attended, EVER.” – Chang
  • “Excellent course. Highly recommend for any HSE & QA personnel who are involved in Investigations & Audits.” – Sheeth
  • “This is the BEST investigation tool I have come across in my 9 yr. career.” – Usman

2-Day TapRooT® Root Cause Analysis Training Comments:

  • “Excellent for integrating and reinforcing concepts with real events of their own.” – Irma
  • “Became more effective in defining corrective and preventing actions.” – Veronica
  • “Will be a big help in reducing reoccurring incidents by finding the root cause on any incident.” – Todd

 

We take your course evaluations seriously. Without them, we couldn’t continue to improve and grow as a company. So, thank you for your valuable feedback!

Looking for a course near you? Find a course location by clicking on the links below.

2-Day Essentials TapRooT® Training
5-Day Advanced Root Cause Analysis TapRooT® Training

Caption Contest!

Posted: April 16th, 2018 in Uncategorized

Come one, come all!! The new Caption Contest is up and ready. To enter to win all you have to do is follow the instructions below. Contest ends on May 7th and the winner will be announced May 14th. Good luck!!

How would you caption the above photo? Put on your creative hat and read the contest instructions below. Enter as many times as you want, and if you’ve won our contest before, you are still eligible to enter this one! You can’t help it if you are hilarious!

Contest Instructions:
1. Create your caption to the photo above in five words or lessAll captions with more than five words will be disqualified.
2. Type your caption in the comments section of this post by May 7, 2018.
3. If you haven’t already, subscribe to the Tuesday TapRooT® Friends & Experts e-newsletter. You must be a subscriber to win!

Have fun!

Technically Speaking: TapRooT® VI Updates Are Here!

Posted: April 13th, 2018 in Software, Software Updates, Technically Speaking

System Improvements Inc. is excited to announce the new updates to TapRooT® VI.

Version 6.4.2. enhancements include:

HOW TO GET THE UPDATE

Are you an Enterprise License owner with TapRooT® hosting the software for you?

Great news! The update is already on your TEST site. Contact support@taproot.com when you are ready to schedule the updates to your PRODUCTION site.

Are you an Enterprise License owner that hosts the software in your network?

Contact sales@taproot.com to make sure your license is up to date and get access to this software update.

Are you a subscriber to taproot6.com?

The updates are already there and ready to use! Log in to check them out.

Are you interested in getting access to taproot6.com for yourself? 

Click here to purchase

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, it doesn’t mean it has to be complicated!

Caption Contest Winner!

Posted: April 9th, 2018 in Uncategorized

The March Caption Contest is over, and the votes have been tallied! But, before I announce the winner, I want to thank everyone for their submissions and participation. The Caption Contest always makes me laugh, and I enjoy reading your comments as they come in.

And, now, without further ado, the winner of the March Caption Contest is….Drrrrrrrrrrrrrrrrrum-roll!

Richard Gerow with “Putting the ‘man’ in manhole.”

 

We also have several honorable mentions this time.

“Like breeches over troubled water.” – Steve K

“Dude! You stole my pants?” – Tom S

“Safety stinks in this company.” – Dodge

“Get out…. my turn!!!” – Claude

Again, thank you for playing along. Don’t forget, just because you won a past Caption Contest doesn’t mean you can’t enter to win again. The more captions you come up with, the greater your chances of winning!

Keep an eye out for a new Caption Contest coming next week.

Testimonial Tuesday

Posted: March 27th, 2018 in Courses, Training

Here are recent evaluations from our 5-Day and 2-Day Root Cause Analysis Courses:

  • “Site uses corrective action software that has (SMARTER) fields built in that make actions easier to track.” – Kelle
  • “I will come away a better investigator. I feel confident in the process I need to follow to help find the true root cause.” – Orrin
  • “Will definitely improve my incident investigations.” – Ryan
  • “Opened my eyes to many more root causes.” – Twila
  • “Much more interactive than other courses I have taken.” – Todd
  • “I like how the process weeds out the upfront debates that slow down and complicate the process.” – Rob

We take your course evaluations seriously. Without them, we couldn’t continue to improve and grow as a company. So, thank you for your valuable feedback!

Looking to attend a course near you? Then click on the link below to see what courses are available near you.

2-Day Essentials TapRooT® Training
5-Day Advanced Root Cause Analysis TapRooT® Training

Monday Motivation & Career Development – 5 Ways to Find More Time in Your Day

Posted: March 26th, 2018 in Career Development, Career Development Tips

If you’re like me, you spend most of your day running around feeling busy, but at the end of the day you’ve managed to get nothing done! Or maybe, you have more work than you started with. Other people find themselves in meetings all day and still have a lot left to do. You start asking yourself, “Where did all my time go?”

If this sounds familiar here are five practical ways to find more time in your day.

1.) Get Organized

This is the first thing that needs to be accomplished before you can do anything else. Think about all the time you waste looking through papers and/or files when you don’t have an efficient organized system in place.

  • Every morning take 10 minutes to organize and prepare your work area for the upcoming task of the day.
  • Also, prioritize your to-do list. What needs to be done right away?

2.) Block Off Work Time on Your Calendar

This is the time of day where you spend your time doing the work you need to do with no interruptions. In order to do this you need to find a time of day when you feel most productive, and meetings aren’t usually scheduled. For some people this is first thing in the morning. Other people find the best time is between 4:00 pm and 6:00 pm.

If you start to do this regularly the people around you will learn that this time is sacred, and you do not give up this time easily. They will start to schedule meeting and other important task around your work time.

3.) Create a Routine

Maintain a predictable schedule. Your schedule should allow you to do the activities that are most important to you. For some people that is waking up every morning at 5:00 am to read, write, meditate, or work out before heading into work. By creating this predictable schedule you eliminate worries of not achieving your goals.

4.) Delegate

Don’t work harder, work smarter. There are only so hours in a day, and only so many task you can complete with in that day. So take the time to train your direct reports on how to do task for you. Everyone has heard the saying, “If you want something done right, do it yourself,” but think about how easier your life would be if you removed some of those tasks from your daily schedule. Give those tasks to a well trained employee who will do it right for you.

5.) Say “No!”

It’s easy to say “yes,” but it is a lot harder to say “no.” If you are making decisions or attending meetings that other employees should be doing then you’re not doing your job, you’re doing theirs.

 

Two things are for certain… workloads aren’t getting any lighter, and you can’t change how many hours are in a day. There isn’t a one size fits all strategy when it comes to time management. Implement a strategy that works best for you. Then sit back, relax, and enjoy a more manageable work life!

1947 Centralia Mine Disaster

Posted: March 25th, 2018 in Accidents

On March 25, 1947, the Centralia No. 5 coal mine exploded in Illinois. The explosions took the lives of 111 mine workers. At the time of the explosion, 142 men were in the mine. 65 of these men were killed by burns and the violence of the explosion, and 45 of the men were killed by afterdamp. Only 8 men were rescued, but unfortunately one of the rescued men died due to the effects of afterdamp. The other 24 men were able to escape the mine unaided.

So, what happened? The coal mine was extremely dry and dusty, and there were large deposits of coal dust throughout the mine. Very little effort had been made to to clean/load out excessive dust. Also, water had not been used to allay the dust at its source.  Then, an unfortunate blowout happened when coal dust ignited. Because of the coal dust build up throughout the mine, the explosion worsened. In total, there were six working sections of the mine and 4 out of the 6 sections were affected by flames and explosion violence. The other two sections of the mine were only affected by afterdamp.

The explosion was contained when it reached the rockdusted zones. It traveled through all the active mining rooms, and some abandoned rooms that were not treated with rockdust. The explosion also failed to move through areas that were partly caved in, and in some places filled with incombustible roof rash.

Disasters with a loss of life are often wake-up calls in major industries, and how important is to ensure that it never happens again.

TapRooT® Root Cause Analysis is taught globally to help industries avoid major accidents like this. Our 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training offers advanced tools and techniques to find and fix root causes pro-actively and significant issues that may lead to major problems proactively.

TapRooT® Around the World

Posted: March 16th, 2018 in Courses, Pictures, TapRooT

TapRooT® instructor, Marco Flores-Verdugo, sent us these photos from a course in Monterrey, Mexico that Marco and Jesus Reynoso taught. Looks like a fun group, and they had a good time learning how to use TapRooT®.

Want to attend a TapRooT® training course?

5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training

2-Day TapRooT® Root Cause Analysis Training

Testimonial Tuesday

Posted: March 13th, 2018 in Courses, Testimonials

If you have attend one of courses or a TapRooT® Summit at some point you’ve probably been asked to give a testimonial or filled out one of our course evaluations. We take your feedback seriously. So, thank you for helping us grow and improve.

Read what people have to say about our new Corrective Action Helper®.

  • “The book Corrective Action Helper® is a very good quick line for C.A. in general.” – W. Wiech
  • “The Corrective Action Helper® guide will certainly prove valuable.” – Terry Fisher

Read what benefits people received from attending our 2-Day Training Course.

  • “Gives you the ability to remove bias out.” – Jackie Nippard
  • “I see myself improving on the entire II process and I now have the tools to improve.” – Mark
  • “I have a better perspective of the details that contribute to incidents.” – Waylon Munch

Amplify Your Presentations by Adapting to Your Audiences

Posted: March 12th, 2018 in Career Development

The following article is reprinted with permission of its author, Vincent Ivan Phipps, M.A., CSP. We want to thank Mr. Phipps for being a keynote speaker at our 2018 Global TapRooT® Summit.  You can purchase his new book, Lead Out Loud, and learn how to unlock your personal excellence by clicking here. Learn more at CommunicationVIP.com.

Your best marketing plan is your ability to effectively speak. If you are comfortable talking or if you have to muster the courage to speak in front of strangers, adapt you messages to the four types of audiences that are feature in the book, Lead Out Loud! – Keys to Unlock Professional Excellence!.

EFFICIENT AUDIENCES
This type of audience wants short and direct information. Avoid giving too many details and make sure to succinctly cover your main points early and often.

EASE AUDIENCES
This type of audience needs step by step information. Allocate time for questions and be sure to provide reassurance. Avoid selling too soon before establishing trust.

EMOTIONAL AUDIENCES
This type of audience loves humor, engagement and good stories. Hit the high points and name drop. Avoid going into processes and focus on the people

EXPERT AUDIENCES
This type of audiences needs data. Be sure to give reference material and cite you sources. Do your research before sharing content to ensure accuracy. Avoid using ambiguous terms and speak with validity.

Adapt to your audience and see your presentation results amplify!

– Vincent Ivan Phipps, M.A., CSP
Certified Speaking Professional, Author and Owner of Communication VIP Training and Coaching

2018 TapRooT® Global Summit Twitter Highlights

Posted: March 9th, 2018 in Pictures, Summit

First, I would like to start off by thanking everyone who attended the Summit this year. It was a great success, and we here at System Improvements received lots of positive feedback from everybody. Without our amazing clients, instructors, and employees we wouldn’t be here today so thank you! Because of you, we get to be in the business of saving peoples lives.

Okay, I am finished with the mushy stuff… Let us get on with the fun photos!

The Twitter Contest was a huge success. We received tons of photos, quotes, and videos. So many in fact there is no way I could include every tweet. If I did the post would be 5,000 pages long!

Below are just a few of my favorite tweets I saw through out the week. If you would like me to generate more posts with more of my favorite tweets please leave it in a comment below, or email me at roberts@taproot.com

 

Caption Contest!

Posted: March 8th, 2018 in Contest, Pictures

Now that the Summit is over we can begin a new caption contest! I’m not sure that when your boss says, “Get the job done safely…” that this is exactly what he had in mind. Read and follow the instructions below so you can qualify to win.

How would you caption the above photo? Put on your creative hat and read the contest instructions below. Enter as many times as you want, and if you’ve won our contest before, you are still eligible to enter this one!

Contest Instructions:
1. Create your caption to the photo above in five words or less. All captions with more than five words will be disqualified.
2. Type your caption in the comments section of this post by April 2, 2018.
3. If you haven’t already, subscribe to the Tuesday TapRooT® Friends & Experts e-newsletter. You must be a subscriber to win!

Have fun!

TapRooT® on Worldwide Business with Kathy Ireland®

Posted: March 6th, 2018 in Uncategorized

Mark’s segment on Worldwide Business with Kathy Ireland® will be airing Sunday, March 11, 2018, on Bloomberg International at 7:00 am, GMT.

Mark your calendars, set an alarm, and set your DVR to record. You won’t want to miss out!

Below, tell us your success story about using TapRooT®.

Protection Against Hydrogen Sulfide

Posted: March 6th, 2018 in Accidents, Investigations

On January 16, 2017, a private construction company sent four utility works to handle complaints about sewage backup in Key Largo, Florida. Three of the four works descended into the the 15-foot-deep drainage hole, and within seconds all voice communication was lost amongst the construction workers.

The Key Largo Fire Department was the first to respond to the scene. Leonardo Moreno, a volunteer firefighter, tried to enter the hole with his air tank but failed. So, he descended without his air tank and lost consciousness within seconds of entering the drainage hole. Eventually, another firefighter was able to enter the hole with an air tank and pull Moreno out. Unfortunately, the other three construction workers weren’t so lucky. All of them died from hydrogen sulfide poisoning, and Moreno was in critical condition.

Unfortunate events like this are completely avoidable. Comment below how this could have been avoided/prevented by using TapRooT® proactively.

To learn more about this tragic incident click here.

Everyday I Play Like A Champion!

Posted: February 28th, 2018 in Uncategorized

Did you enjoy Boaz’s speech? If so, here is his slide to keep you motivated.

 

Social Media Contest Update!

Posted: February 23rd, 2018 in Uncategorized

We have decided to add Instagram to the #taprootsummit contest. This gives you even more of an opportunity to win!

The same rules still apply:
1. You must have a Twitter or Instagram account (or both)
2. Follow either our Twitter or Instagram page (we encourage you to follow both)

3. Use the hashtag #taprootsummit when you post

The more you post on Instagram and Twitter, the greater your chances of winning.

 

 

You might be asking what should I post? Here are some suggestions:

Pictures of:

  • You and your friends at the Summit
  • Summit activities
  • 30th Anniversary Party
  • Keynote Speakers
  • Breakfast/Lunch Buffet

Or you can send us status updates about:

  • Your travels to the 2018 Global TapRooT® Summit
  • What you’ve learned/favorite Breakout Session
  • Fun and exciting things you’ve done around Knoxville, TN

Or simply just tell us about your experience at the 2018 Global TapRooT® Summit.

The more you tweet using the the hashtag #taprootsummit, the greater your chances of winning!

We will announce the winner Thursday, March, 1, just before Keynote Speaker Vincent Phipps. You must be PRESENT to win.

We will also have a live Twitter/Instagram feed projected in the Cumberland Concourse. Join in the fun and win a cool prize!

2018 Global TapRoot® Summit: Presentations for Best Practice Sessions 1 – 8

Posted: February 23rd, 2018 in Best Practice Presentations, Summit

TapRooT® Summit week is February 26 to March 2, 2018.

Presentations received from speakers will be uploaded to this post as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please email Anne.

Welcome Presentation
Wednesday, February 28, 2018
8:00 am – 9:00 am

==========

Ready, Set, Go!
– Instructors: System Improvements Staff

View Presentation

 

Best Practice Session 1
Wednesday, February 28, 2018
10:30 am – 12:00 pm

==========

TapRooT® Users Share Best Practices
– Instructors: Linda Unger, Michelle Wishoun, & Benna Dortch

Live session – No presentation will be made available for this session.

==========

How to Replace 5 Whys with TapRooT® for Better Results
– Instructors: Per Ohstrom

View Presentation

==========

The TapRooT® Software Sandbox
– Instructors: Dan Verlinde & Angie Comer

Presentation not yet available.

 

Best Practice Session 2
Wednesday, February 28, 2018
1:30 pm – 2:30 pm

==========

Defining Better Causal Factors
– Instructors: Ken Turnbull

Presentation not yet available.

==========

Top 5 Reasons for Human Error & How to Stop Them
– Instructors: Mark Paradies

View Presentation

==========

Making Audits an Integral Part of a Proactive Improvement Program
– Instructors: John Boyle

View Presentation

==========

Improving Patient Safety: Gaining, a Win From a Loss
– Instructors: Michele Lindsay

View Presentation

==========

Improving Safety Culture Through Measuring and Grading Investigations
– Instructors: Jack Frost

Presentation not yet available.

==========

Improve People Skills and Become More Productive
– Instructors: Boaz Rauchwerger

View Presentation

 

Best Practice Session 3
Wednesday, February 28, 2018
2:45 pm – 3:45 pm

==========

Stop Daily Goofs for Good
– Instructors: Kevin McManus

Presentation not yet available.

==========

Improving Maintenance Troubleshooting with Equifactor® Equipment
– Instructors: Ken Reed

View Presentation

==========

 

Improving Sentinel Event Investigations
– Instructors: Ken Turnbull

View Presentation

==========

Making Sense of Complex Investigations
– Instructors: Pat Fortune

Presentation not yet available.

==========

What is New in the TapRooT® Software
– Instructors: Dan Verlinde

Presentation not yet available.

==========

TapRooT®: The One Stop Solution to Managing Risk
– Instructors: Nancy Hitchins

View Presentation

 

Morning Keynote Presentation
Thursday, March 1, 2018
9:00 am – 10:00 am

==========

How Good Is Your TapRooT® Implementation
– Instructors: Mark Paradies

View Presentation

 

Best Practice Session 4
Thursday, March 1, 2018
10:15 am – 11:45 am

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TapRooT® Certified Instructor Re-certification Workshop
– Instructors: Ken Reed, Linda Unger, & Michelle Wishoun

Materials will be provided to licensed clients at the session. 

==========

Multiple Failures Without Learning
– Instructors: Chris Vallee & Brian Tink

View Presentation

==========

The Psychology of Failing Fixes
– Instructors: Kevin McManus

Presentation not yet available.

==========

Building Your Software Incident Report
– Instructors: Dan Verlinde & Ralph Brickey

Presentation not yet available.

 

Best Practice Session 5
Thursday, March 1, 2018
12:45 pm – 1:35 pm

==========

Supporting Grid Reliability with Low-to-Medium Risk TapRooT® Investigations
– Instructors: Jeff Hubbartt

View Presentation.

==========

The Business End of Equipment Reliability, Part I
– Instructors: Heinz Bloch

Presentation not yet available.

==========

Top 7 Secrets of a Great Investigation Interview
– Instructors: Barb Carr

View Presentation

==========

Clarifying Common Misuses of Safety Risk Language
– Instructors: Jim Whiting

View Presentation

 

Best Practice Session 6
Thursday, March 1, 2018
1:50 pm – 2:40 pm

==========

Taking Your Investigation Communication Skills to a Dynamic New Level
– Instructors: Vincent Phipps

More information about professional training by Vincent.

Handout.

==========

The Business End of Equipment Reliability, Part II
– Instructors: Heinz Bloch

Presentation not yet available.

==========

Deep Dive into the Procedures Basic Cause Category
– Instructors: Ralph Brickey

View Presentation

==========

What is a Trend and How Can You Find Trends in the TapRooT® Data?
– Instructors: Chris Vallee

View Presentation

 

Best Practice Session 7
Thursday, March 1, 2018
2:55 pm – 3:45 pm

==========

Best Practices for Sharing Lessons Learned
– Instructors: Pat Fortune

Presentation not yet available.

==========

Using Wearables to Minimize Daily Human Errors
– Instructors: Kevin McManus

Presentation not yet available.

==========

Minimizing Downtime by Minimizing Repair time
– Instructors: Chris Vallee

View Presentation

==========

Pike River: The Human Story
– Instructors: Karl Berendt

Presentation not yet available.

==========

TapRooT® Advisory Board
– Instructors: Mark Paradies & Linda Unger

Live session – No presentation will be made available for this session.

 

Best Practice Session 8
Friday, March 2, 2018
9:00 am – 10:45 am

==========

Performance Improvement Gap Analysis
– Instructors: TapRooT® Instructor Team

Live session – No presentation will be made available for this session.

Twitter Contest

Posted: February 20th, 2018 in Uncategorized

This year at the 2018 Global TapRooT® Summit we will be hosting a Twitter contest. To enter to win you will need to have a twitter account, follow our Twitter page (@TapRooT_RCA), and use the hashtag #taprootsummit.

You might be asking what should I post!? Well here are some suggestions.

Pictures of:

  • You and your friends at the Summit
  • Summit activities
  • 30th Anniversary Party
  • Keynote Speakers
  • Breakfast/Lunch Buffet

Or you can send us status updates about:

  • Your travels to the 2018 Global TapRooT® Summit
  • What you’ve learned/favorite Breakout Session
  • Fun and exciting things you’ve done around Knoxville, TN

Or simply just tell us about your experience at the 2018 Global TapRooT® Summit.

The more you tweet using the the hashtag #taprootsummit the greater your chances of winning!

We will announce the winner Thursday March, 1 before the Keynote Speaker Vincent Phipps. You must be PRESENT to win.

Caption Contest Winner!

Posted: February 20th, 2018 in Contest, Pictures

Alright everyone, the caption contest is over! There were a lot of great, funny, and creative entries. I asked the staff here to vote on the winner, and because we had so many hilarious entries it was a really close call.

And the winner of this caption contest is…

Steve K. with “Burning Man’s in August, silly.”

I also want to give a shout out to TWO honorable mentions.

“This girl is on firrrreeee…” (to the tune of Adele Fire) ~ Amy Shute.

Love that song!

“Look Ma…..No Hands!!!!!” ~ Claude

Haha! I can hear it now.

I want to thank everyone for playing along. Don’t forget just because you won past Caption Contest doesn’t mean you can’t enter to win. The more captions you come up with the greater your chances of win!

Stay tuned for the next Caption Contest coming soon after the 2018 Global TapRooT® Summit.

You’re Invited to Our 30th Anniversary Party!

Posted: February 9th, 2018 in Summit, TapRooT, Website Info and Updates

2018 marks an extremely special year for System Improvements Inc., it’s the year we turn 30. So come join us at the Knoxville Summit and help us celebrate three decades of saving lives!

The celebration will start Wednesday March 1 after the 4:00 pm session, and it will be located right outside the main session hall in the Cumberland Concourse. There will be appetizers, drinks, and Carl Dixon will be there for live entertainment.

Don’t forget to bring your tickets! Blue tickets will be distributed for a prize drawing, and you will receive orange tickets for two free drinks. So get ready to eat, drink, and be merry!

To learn more about the Summit click here or email me at roberts@taproot.com. Looking forward to seeing everyone soon.

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