Author Archives: Wayne Brown

Technically Speaking – Helpdesk Humor

Posted: February 18th, 2016 in Software, Technical Support, Technically Speaking

HelpDesk

Would you say that some error messages should be classified  as a “Long Message” Root Cause?

Technically Speaking is a weekly series that highlights various aspects of our Version 5 software, introduces you to the upcoming TapRooT® VI release and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, doesn’t mean it has to be complicated!

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Saving Time, Resources & Effort using TapRooT® Sofware Submitted by: Shelley Hassen, HSE Assurance & Compliance Manager Company: WILLBROS Canada Challenge Our company was utilizing the Web Based version of the TapRooT® Software globally to perform and record all RCAs but our work is very project-based and often in remote locations with internet connectivity issues. …

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