Category: Best Practice Presenters

Are you on Santa’s “Naughty” or “Nice” List for investigative interviewing?

December 12th, 2017 by

 

 

I’m really excited to share the “Top 7 Secrets of a Great Investigation Interview” during Global TapRooT® Summit Week, February 26 – March 2, 2018 in Knoxville, Tennessee. Meanwhile, in the spirit of the season, I want to share some interviewing tips to keep you on Santa’s “nice” list!

.

Santa’s Nice List Santa’s Naughty List
.

Explain to the worker that you want to
interview him/her to find the root causes of
the problem so you can fix them.

.

Explain to the worker that you want to
interview him/her to find out who is responsible
for the mistake because they deserve to be fired.

.

Ask the worker open ended questions.
“Tell me about… ” and then listen
to their narrative without
interruption
.

.

Interrupt the worker whenever you think of a
question or comment he or she may find accusatory,
like, “Mark, isn’t it true that you disregarded company
procedure? Why did you intentionally do that?”
That will pressure him/her to spill the beans!

.

Tell the worker that you will share information
with only those who need to know.

.

Promise total and complete confidentiality. You know
you can’t, but they’ll tell you more if you do.

.

Let the worker know you’ll take notes during
the interview and that you will review them
together upon the conclusion of the interview
to make sure you understood everything
correctly.

Don’t take any notes. You already know
what happened – you’ve seen it a million times.

.

What do you think? What best practices do you use for investigative interviewing? What practices do you think lands an investigator on the “naughty” list?

Software Track at the 2018 Global TapRooT® Summit

December 7th, 2017 by

 

We’re getting closer to the 2018 Summit in our hometown of Knoxville, TN on February 28th -March 2nd (Pre-summit courses February 26th-27th)!

Here’s what you can look forward to in our Software Track sessions:

The TapRooT® Software Sandbox – Dan Verlinde and Angie Comer

In this session, you will have access to the latest TapRooT® VI Software and have an opportunity to navigate throughout the application. You can ask questions and learn tips and tricks from the designer of the software himself!

Instructor Software Updates – Dan Verlinde and Ken Reed

This session is intended for certified TapRooT® Instructors and will provide important updates and information on the software.

What’s New in TapRooT® Software – Dan Verlinde

Learn what’s new in the TapRooT® Software and get a sneak peek at what’s coming soon in 2018!

Building Your Software Incident Report – Dan Verlinde

In this session, you will learn how to create customized reports and templates in the software that you can easily use to effectively share your incident, investigation and audit findings with others.

Software Advisory Board – Dan Verlinde (and Software Advisory Board Members)

A discussion on current software topics will be held in this session with members of the Software Advisory Board.

What is a Trend and How Can You Find Trends in the TapRooT® Data – Chris Vallee

You have invested in TapRooT® and have root cause data, but do you know what the data tells you? Do you know if what you are measuring has changed for the good or the bad? Do you know how to access your trend-able data in your VI Software? Learn what to look for, what needs to be acted on and how to access the data on VI Software.

Best Practices for Sharing Lessons Learned – Pat Fortune

Learn best practices for sharing lessons learned from an experienced TapRooT® Investigator.

Performance Improvement Gap Analysis – TapRooT® Instructor Team

Meet with other TapRooT® users from world leading companies and discuss lessons learned, best practices and favorite takeaways that you can apply to your business and share with team members once you leave the summit.

And of course, all tracks attend the inspiring KEYNOTE SPEAKER sessions.

Also, don’t miss a chance to learn even MORE about the software in our Pre-Summit, Getting the Most from Your TapRooT® VI Software course.

We can’t wait to see you there! To register for the Summit, click HERE.

Register for the Safety Track at the 2018 Global TapRooT® Summit

November 22nd, 2017 by

Dave Janney shares the details about his track with Michelle Wishoun.

Safety Track at the 2018 Global TapRooT® Summit

October 23rd, 2017 by

It is almost here! The 2018 Summit! Join us in our hometown of Knoxville, TN on February 28-March 2 (Pre-summit courses on February 26-27).

As the coordinator for the Safety Track, I wanted to give you a preview of the speakers we have lined up for this track:

How to Replace 5 Whys with TapRooT® for Better Results – Mark Paradies (the creator of TapRooT®!)

People argue that 5-Whys is a “good enough” root cause analysis tool. They say it’s simple to ask “why” five times and that people in the field can “understand it.” Well, the time has come to put that argument to bed… 5-Whys is inadequate. It has fundamental flaws that make it inadequate. This session will demonstrate how replacing 5-Whys with TapRooT® provides better results.

Making Audits an Integral Part of a Proactive Improvement Program – John Boyle

Do you face resistance when asking for audit funding and resources? Does management not see the benefits of conducting audits? Do the people you audit consider audits a waste of their time and resources? We will explore how to shift your improvement emphasis from reactive to proactive by properly planning and executing audits and turning audit findings into meaningful improvement recommendations.

TapRooT®: The One Stop Solution to Managing Risk – Nancy Hitchins

World-class organizations have utilized TapRooT® for years to identify root causes of safety, environmental, and quality incidents, in order to generate and implement effective corrective actions.

The requirement to identify causes of non-conformities, and implementation of effective corrective actions is not new to the OHSAS/ISO management system standards. Utilization of TapRooT® in the investigation of non-conformities has been successfully utilized for this purpose for many years.

The 2015 management system standards emphasize a process approach, rather than element, to assist in understanding the inter-relationships of an organization’s processes, incorporating the P-D-C-A cycle and risk-based thinking. The TapRooT® SnapChart® is a perfect solution for documenting processes, and identifying where, in each process, risks exist. ISO requires that controls be put in place to minimize negative effect of these risks. The TapRooT® Root Cause Analysis of Causal Factors (Risk) facilitates meeting this requirement, leading to effective controls based upon cause of risk.

During this hour, these ISO requirements will be further discussed, including a demonstration of utilization of TapRooT® to support risk management for your organization.

The Psychology of Failing Fixes – Kevin McManus

This session focuses on how failing to find systemic root causes and/or continuing to see human error as a root cause will lead to a very high percentage of fixes being written that have a high likelihood of failing.

Clarifying Common Misuses of Safety Risk Language – Jim Whiting

This session covers how the welcome and necessary shift of HSE management from absolute safety to risk based safety can be adversely affected by common misuses of HSE risk terminology and language.

Examples of clarification of common misuses of risk language will include:

• how to clearly distinguish between the 3 risk terms: potential, possible and probable
• clarifying descriptive and predictive interpretations of the traditional incident / risk triangles and icebergs in general and in particular the supposed 20% of low severity incidents having a high but poorly defined SIF potential rate. (SIF = Serious Injury / Fatality)
• the futility of using pseudo risk terms such as most likely consequence and maximum reasonable severity in decision-making of what kind of incidents require what level of investigation
• unnecessary replacement of the term risk factor by incident precursor
• recognition that many incident / risk scenarios cannot always be described with linear 1 dimensional Swiss cheese-type models / event trees
• confusion between Zero Harm and Zero Risk
• how the expression “Journey to Zero Harm” can be a HSE Culture Carcinogen

How to Communicate Successfully – Vincent Phipps

In this session, you’ll learn how to listen, negotiate, build teams, gain rapport and increase trust. Identify your communication strengths and weaknesses and take your communication skills to a dynamic new level.

Pike River: The Human Story – Karl Berendt

Pike river was the worst workplace disaster in recent New Zealand history.

On November 19, 2010, 29 miners lost their lives when a methane gas explosion tore through the isolated mine located on rugged West Coast of the South Island.

Even though there were warning signs that things were going wrong in the day-to-day running of the mine, Pike River was a classic accident waiting to happen.

Over the last 12 months, Karl has spoken with those closely linked to this disaster. The insights from families, workers and survivors paints a picture about the importance of good corrective actions, communication and what happens when we get it wrong.

And of course, all tracks attend the KEYNOTE TALKS

We hope to see you there! To register for the Summit, go HERE

Kevin McManus receives distinguished Fellows Award

May 24th, 2016 by
kevin.mcmanus

Kevin McManus

All of us at TapRooT® would like to extend our warmest congratulations to Kevin McManus who received The Fellows Award among 250 leaders in education and business at the 2016 IISE Honors & Awards Dinner held at the Disneyland Resort.

The Fellows Award recognizes outstanding leaders of the profession (IISE – Institute of Industrial & Systems Engineers) who have made significant nationally recognized contributions to Industrial engineering. A Fellow is the highest classification of IISE membership, and has been given to only 400 individuals globally.

Kevin was nominated and selected for his contributions to Industrial Engineering through his volunteer activities. He has been a supporter of IISE for more than 35 years.  He has written 200 articles for the IISE monthly publication; held workshops; spoke at their conferences; and taught as a guest professor at universities globally.  Kevin is an examiner for the National Baldrige Performance Excellence Award (previously the Malcolm Baldrige Quality Award), a position he has held for 16 years.

Kevin will be co-teaching Advanced Trending Techniques during 2016 Global TapRooT® Summit week (August 1 & 2, San Antonio, Texas) with Mark Paradies, System Improvements’ President.  He will also be presenting “What’s Holding You Back – Common Barriers to Process Excellence” and “Who Really Owns a Quality Defect” at the 2016 Global TapRooT® Summit August 3-5, 2016.

Congratulations, Kevin, on your incredible contributions and hard-earned accomplishments!

Chris Vallee invites you to the Quality Track at the 2016 Global TapRooT® Summit

May 20th, 2016 by

The Global TapRooT® Summit offers multiple focused learning tracks for performance improvement. This video introduces the Quality Track. Come to the Summit and maximize improvement at your company!


Starring Chris Vallee. Produced by Benna Dortch.

 

Interested in the Investigation Track? Learn about it here!

Interested in the Asset Optimization Track? Learn about it here!

Interested in the Safety Track? Learn about it here!

Understanding & Stopping Human Error – EXCLUSIVE 2-Day Course

April 29th, 2016 by

This course is scheduled for August 1-2, 2016 in San Antonio, Texas just prior to the 2016 Global TapRooT® Summit.

LEARN ABOUT TEN MORE EXCLUSIVE PRESUMMIT COURSES! (Click here.)

Safety Track at the 2016 Global TapRooT® Summit

March 21st, 2016 by

We are busy preparing for this year’s summit, which will be held August 3-5 (with pre-summit courses on August 1-2) in San Antonio, Texas.

I’m very excited about the lineup for this year’s Safety Track. We have some great speakers and topics:

7 Deadly Sins of Human Performance – Mark Paradies, Creator of TapRooT®

Weatherford’s Global Journey to HSE and Quality Improvement with TapRooT® – Mitch Miller, David Smith, Shawn Holden

Proactive Use of TapRooT® – Dave Janney

Interviewing Behaviors & Body Language – Barb Phillips

Marathon Galveston Bay – Ken Bloch

Arc Flash Loss Prevention – Scott King and Terry Butler

TapRooT® in What If Analysis – Joel Solomon

In addition to the speakers in the safety track, all tracks with attend the keynote sessions each morning and afternoon, with top-notch speakers. We also have the famous Wednesday night reception with great food and drinks and featuring live entertainment from Carl Dixon (of the Guess Who, April Wine, and Coney Hatch). And the best part of the summit? Getting to meet other like-minded professionals; we hear every year from attendees that the Global TapRooT® Summit is the best networking opportunity of the year.

So please join us for the Safety Track at this yea’s summit. For more information and to register, go HERE

See you in San Antonio!

2016-global-taproot-summit-brochure-1-638

Arc Flash Safety Talk at the 2016 Global TapRooT® Summit

December 29th, 2015 by

Yes, I know we are not quite into the new year yet, but we have been busy planning the next summit (August 1-5 in San Antonio TX).

As the coordinator of the safety track, I am really excited about the line-up we have for speakers. I will be posting information about the track and the different sessions on the blog as the date nears.

One session I am very excited about is a talk on Arc Flash Safety by Scott King and Terry Butler from Hallam-ICS. With relatively new NFPA guidelines, this is a hot (no pun intended) topic from a compliance standpoint. More importantly, it is a major consideration from a safety standpoint, so whether your country complies with NFPA 70E or not, this is a talk you will not want to miss. The talk is scheduled for Thursday, August 4th at 1:50. We hope to see you there.

In the meantime, if you are interested in getting some of your people trained in this important topic, here is a link to an upcoming event Hallam-ICS is holding in February:

http://www.workplace-safety-nc.com/training/trng-NFPA.html

Thanks for reading the blog and we look forward to seeing you in San Antonio!

new_river_walk-450x103

Incident Investigation & Root Cause Analysis Sessions Offered Exclusively June 3-5, 2015 in Las Vegas

April 29th, 2015 by

Benna interviews Ken Reed, track leader for the 3-day Incident Investigation & Root Cause Analysis track at the 2015 Global TapRooT® Summit.

Attend this track for a deeper understanding of investigation and root cause analysis.

REGISTER for the 2015 Global TapRooT® Summit.

Southlake Hospital Staff Lives Their Values

March 24th, 2015 by

Michele Lindsay, President of Performance Potential Inc. and member of the Quality and Risk Department at Southlake Hospital recently shared this awesome video with us. Join Michele at the Global TapRooT® Summit June 1 and 2 for her exclusive 2-Day Creative Corrective Actions Course and sign up for the Improving Healthcare and Patient Quality track June 3 – 5 to attend her best practice session, RCA of Multiple Events, which is a case study of performing root cause analysis on several incidents that appear to be related. Take the opportunity to learn from many incidents that may not trigger a root cause analysis on their own, but collectively provide significant insights into process and system weaknesses so effective corrective actions can be put in place.

Hope you enjoy the video! Learn more about the 2015 Global TapRooT® Summit at:

http://www.taproot.com/taproot-summit

Don’t Miss Our International Event in Las Vegas! 2015 Global TapRooT® Summit

March 9th, 2015 by

 

The LINQ Promenade – the best dining and entertainment district in Vegas (steps from the conference hotel!)

In less than three months , we’ll be convening in Las Vegas for the 2015 Global TapRooT® Summit, an international event with world-renowned speakers and multiple tracks designed to share best practices within and across industries and professions.

Best Practice Tracks with Award-Winning Speakers

There are NINE learning tracks and the biggest problem may be choosing just one. But we even have a solution to that — you can also create your own custom track by picking any sessions you want to build a custom schedule. If you are unsure of how to customize your schedule, please call Barb at 865.539.2139, and she’ll walk you through it, or contact our admin staff at info@taproot.com with questions about registration.

If you prefer to choose sessions concentrated around a certain topic, choose one of our tracks focused on:

Equipment Reliability Improvement & Troubleshooting

Human Error Reduction & Behavior Change

Improving Healthcare Quality & Patient Safety

Incident Investigation & Root Cause Analysis

Process Quality and Corrective Action Programs

Safety Improvement

TapRooT® Software

If you are a Certified Instructor, register for our Certified TapRooT® Instructor track designed to give you the tools you need to take your facility to the next level and make your job easier.

And don’t forget to add one of our exclusive 2-day Pre-Summit courses to your schedule to make it a career-changing week of learning, sharing and networking.  Check out our Pre-Summit Courses here:  http://www.taproot.com/taproot-summit/pre-summit-courses

Last but not least … book your room in the block!  Room block rates are available for a limited time.  Learn more here: http://www.taproot.com/archives/48587

We hope to see you in Las Vegas June 1 – 5 2015 for the Global TapRooT® Summit!

 

2015 Global TapRooT® Summit Brochure

February 9th, 2015 by

Here is our hot-off-the-press 2015 Global TapRooT® Summit Brochure! We hope you will join us June 1 – 5, 2015 in Las Vegas, Nevada.

For more information, visit:  http://www.taproot.com/taproot-summit

To register, visit:  http://www.taproot.com/taproot-summit/register-for-summit

Even in Humor, You can learn about Root Cause and People from Dr. Deming

January 22nd, 2015 by

Caution: Watching this Video can and will make you laugh…… then you realize you might be laughing at…

… your own actions.

… your understanding of other peoples actions.

… your past corrective or preventative actions.

Whether your role or passion is in safety, operations, quality, or finance…. “quality is about people and not product.” Interestingly enough, many people have not heard Dr. Deming’s concepts or listened to Dr. Deming talk. Yet his thoughts may help you understand the difference between people not doing their best and the best the process and management will all to be produced.

To learn more about quality process thoughts and how TapRooT® can integrate with your frontline activities to sustain company performance  excellence, join a panel of Best Practice Presenters in our TapRooT® Summit Track 2015 this June in Las Vegas. A Summit Week that reminds you that learning and people are your most vital variables to success and safety.

To learn more about our Summit Track please go to this link. https://www.taproot.com/taproot-summit

If you have trouble getting access to the video, you can also use this link http://youtu.be/mCkTy-RUNbw

Richard Phillips, Real Life Inspiration for the Movie Captain Phillips, to Speak at 2015 Summit

January 19th, 2015 by

Learn important lessons on leadership at the 2015 Global TapRooT® Summit from Richard Phillips, real life inspiration for the movie, Captain Phillips, who will be the closing keynote speaker on Day 3. The Summit begins on Wednesday, June 3, 2015 right after our 2-day Pre-Summit courses (June 1 and 2, 2015).

Phillips, Richard

Richard Phillips

For five days in April 2009, the world was glued to their TV screens as Captain Richard Phillips became the center of an extraordinary international drama when he was captured by Somali pirates who hijacked his ship, the first hijacking of a US ship in more than 200 years.

Though Captain Phillips describes himself as a “regular guy,” the world knows that his actions were anything but ordinary after the pirate attack. His harrowing and heroic efforts to survive an ordeal that riveted the world were only matched in valor by his decisive actions to save his crew and the ship they sailed. President Obama said, “I share the country’s admiration for the bravery of Captain Phillips and his selfless concern for his crew. His courage is a model for all Americans.”

REGISTER for the 2015 Global TapRooT® Summit, June 1-5, 2015, Las Vegas.

 

 

 

Don’t Miss Important Lessons Learned from Multi-fatality Incidents at the 2015 Global TapRooT® Summit

January 12th, 2015 by

Alan Smith and Mhorvan Sherret, Directors, Matrix Risk Control (UK) Ltd
and Law Enforcement Specialists,  are the closing keynote speakers for the second day of the 2015 Global TapRooT® Summit. The Summit begins on Wednesday, June 3, 2015 right after our 2-day Pre-Summit courses (June 1 and 2, 2015).

Smith.Alan.2

Alan Smith

Alan Smith and Mhorvan Sherret founded Matrix Risk Control (UK) Ltd. following successful careers in law enforcement when they were at the forefront of many major investigations. They wanted to promote excellence in investigation within industry to improve performance, and ensure that many of the tragic events they had witnessed never happened again. Both Alan and Mhorvan are passionate about not only finding out what happened, but why it happened and, most importantly, helping to put in place preventative measures that really work.

They have worked closely with System Improvements Inc. since 2009, spreading the TapRooT® word throughout the globe, and assisting organizations in making things better.

Sherret.Mhorvan

In founding and developing their own business, Alan and Mhorvan are acutely aware of the importance of their people and that their success is entirely relative to the performance of their staff.

Sadly, both have been involved in many incidents where the value of people has not been fully appreciated until it was too late, and they have learned the hard way how crucial it is to build a caring culture around a business and the importance of being ready for the unthinkable.

A death or deaths in the workplace can have a hugely negative impact on an organization but much can be done in readiness to ensure that the business continues effectively and, more importantly, those left behind continue to function in an environment where they know that the organization has done the right thing, and dealt with the helplessness that such an event brings in a sensitive and caring manner.

Alan and Mhorvan will share with you their experiences of multi-fatality incident consequences, and how you can prepare your organization for the nightmare scenario.

REGISTER for the 2015 Global TapRooT® Summit.

Learn How Character Drives Success from Dr. Beverly Chiodo at the 2015 Summit

January 5th, 2015 by
Dr. Chiodo

Dr. Beverly Chiodo

Dr. Beverly Chiodo is the opening keynote speaker for the second day of the 2015 Global TapRooT® Summit. The Summit begins on Wednesday, June 3, 2015 right after our 2-day Pre-Summit courses (June 1 and 2, 2015).

Known as the “Dr. of Encouragement,” Dr. Beverly Chiodo has received state and national recognition for her teaching including National Business Teacher for 1997 by the National Business Education Association. She has also been “Hero of the Day” on CBS national TV program, This Morning.

Dr. Jerome Supple, President of Southwest Texas State University said, “She has won every teaching award this university has to offer.”

We are excited to invite this award-winning, inspiring speaker back to the Summit to teach us about the importance of character.

REGISTER NOW for the 2015 Global TapRooT® Summit, June 1 – 5, 2015 in Las Vegas, Nevada.

Learn How to Be Unstoppable with Walter Bond, former NBA Player, at the 2015 Summit

December 29th, 2014 by

Walter Bond is the closing keynote speaker on opening day of the 2015 Global TapRooT® Summit. The Summit begins on Wednesday, June 3, 2015 right after our 2-day Pre-Summit courses (June 1 and 2, 2015).

Bond.Walter

Walter Bond

Only 41% of the US workforce say “people take full responsibility for their actions” in their organization. That means that less than half of American workers are accountable for their work performance and production. If the key to production is accountability, Walter Bond, Mr. Accountability, is a no-brainer. Walter knows how teams and individuals should adapt, motivate themselves and hold themselves accountable for delivering great results when the game is changing. We believe that accountability from the top down is the key business game-changer that nobody is talking about or truly understands. In a competitive world, we are helping our clients thrive in business by teaching the power of accountability. Clearly, research reveals that organizations with poor accountability have high turnover, poor performance, subpar products and services, and low employee engagement. The bottom line is that the elephant in the room is . . . ACCOUNTABILITY.

Your organization is a reflection of your people, “No One Can Stop You But You,” is a powerful presentation that will connect with each individual and packed with powerful insights on how to build healthy confidence, become a peak performer, dominating your current role, eliminating all excuses and point the finger where it should be, at yourself.

REGISTER NOW for the 2015 Global TapRooT® Summit, June 1 – 5, 2015 in Las Vegas, Nevada.

Dan Quiggle to Present “Excellence in Leadership” at the 2015 Summit

December 22nd, 2014 by

Dan Quiggle is the opening keynote speaker for the 2015 Global TapRooT® Summit. The Summit begins on Wednesday, June 3, 2015 right after our 2-day Pre-Summit courses (June 1 and 2, 2015).

Quiggle.Dan

Dan Quiggle

Dan Quiggle founded The Quiggle Group to promote and expand excellence in leadership. Beginning his professional career in the Office of Ronald Reagan, Dan learned leadership personally from the master himself – Ronald Reagan. Politics aside, President Reagan was one of the most gifted leaders our nation has seen in a generation and Dan was right there to see up close how President Reagan used and applied his natural skills to not only impact the lives of those around him, but lead the Free World! Dan has spent his career emulating and refining the skills he observed directly from President Reagan and is passionate about sharing his experiences with a new generation of leaders.

Having successfully started five companies in fields as varied as retail distribution and medical technology, Dan has the hands-on experience to authentically communicate with today’s top business leaders. As a graduate of UCLA, Dan currently serves as President and CEO of America’s Choice Title Company, recognized by Inc. Magazine as the 2nd fastest growing title agency in America. He is a company founder and serves on the Board of Directors. Dan’s professional accomplishments give him the experience and credibility needed to successfully support the leadership growth of any professional.

Best Practice Session 1 – Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 1
Wednesday, April 9, 2014
10:30 a.m. – noon

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

==========

TapRooT® Users Share Best Practices (Linda Unger, Benna Dortch and Michelle Wishoun) (Presentation will be uploaded when received from presenter.)

==========

Advanced Causal Factor Development (Ken Turnbull)

Causal Factor Worksheet

Causal Factor Worksheet Portrait

Safeguard Chart with Categories

Potential Causal Factor Test

==========

Character Driven Success (Beverly Chiodo) (View presentation.)

Best Practice Session 2 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 2
Wednesday, April 9, 2014
1:00 p.m. to 2:20 p.m.

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

==========

Slips, Trips and Falls: The Science Behind Walking HSL (Robert Shaw) (View presentation.)

==========

Maintenance & Safety Improvement – How They Are Related (Jade Washmon) (View presentation.)

==========

Error Proof Health Care – How to Accelerate Your Improvement Efforts (Kevin McManus) (View presentation.)

==========

Using TapRooT® for a Process Improvement (Jonathan Kennedy) (View presentation.)

==========

A Beginner’s Guide to Investigation Using TapRooT® Single User Software (Ralph Brickey) (View outline – Presentation will not be public.)

Best Practice Session 3 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 3
Wednesday, April 9, 2014
2:40 p.m. to 3:50 p.m.

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received from the presenters. If you have any questions, please e-mail Barb.

==========

Using TapRooT® to Prevent Serious Injuries and Fatalities (Dave Janney) (View presentation.)

==========

Where is Your Equipment Reliability Program? The Good, The Bad & The Ugly (Mark Olson) (View presentation.)

==========

How Good Communication Changes Human Performance (Clare Solomon and Mark Ormond)(Handout 1) (Handout 2)

==========

Systems Root Cause Analysis of Intergenerational Issues (Akivah Northern) (Presentation will be uploaded when received from presenter.)

==========

Measure Your RCA System: The Good, The Bad & The Ugly (Richard Mesker, Ralph Blessing, Brian Dolin) (Presentation will be uploaded when received from presenter.)

==========

TapRooT® Case Studies (Kevin McManus) (View presentation.)

==========

Stump (and Advise) the Software Experts (TapRooT® Development Team) (Presentation will be uploaded when received from presenter.)

Best Practice Session 4 – Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 4
Thursday, April 10, 2014
9:10 a.m. to 10:30 a.m.

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

==========

What’s New in the TapRooT® Software (Dan Verlinde) (Presentation will be uploaded when received from presenter.)

==========

The Business End of Equipment Reliability, Part 1 (Heinz Bloch) (View Presentation.)

==========

Why Exceeding Customer Expectations is Wrong (Chris Vallee) (Presentation will be uploaded when received from presenter.)

==========

Do You Have What It Takes To Sell Safety? (Clare Solomon & Larry Perkinson) (Presentation will be uploaded when received from presenter. (Handout 1) (Handout 2)

Best Practice Session 5 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 5
Thursday, April 10, 2014
10:50 a.m. to noon

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

==========

Get Your RCA PhD: Advanced Root Cause Analysis Using TapRooT® (Mark Paradies) (View Presentation.)

==========

The Business End of Equipment Reliability, Part 2 (Heinz Bloch) (View Presentation.)

==========

Slips, Trips and Falls: The Science Behind Walking HSL (Rob Shaw) (View Presentation.)

==========

Metrics & Trending

Kevin McManus – Your Metrics Must Have a Purpose (View Presentation.)

Chris Vallee – (Presentation will be posted when received from presenter.)

Best Practice Session 6 – 2014 Global TapRooT® Summit

April 7th, 2014 by

Here are the presentations and handouts received thus far for:

Best Practice Session 6
Thursday, April 10, 2014
1:00 p.m. to 2:20 p.m.

at the 2014 Global TapRooT® Summit. Presentations will be uploaded as they are received. If the presentation you are looking for is not available, check back later. If you have any questions, please e-mail Barb.

==========

TapRooT® Certified Instructor Recertification Workshop (Presentation is not public – Certified Instructors only.)

==========

The Foundations of Equifactor® (Heinz Bloch) (View presentation.)

==========

Human Performance Tools & Organizational Factors (Mark Paradies and Frank Verschueren)

(View Mark Paradies’ Presentation.)

(View Frank Verschueren’s Presentation.)

==========

Expert Facilitation of Investigations Using TapRooT® Software (Brian Tink) (Presentation will be uploaded when received from presenter.)

==========

Driving Safety – Culture Leads to Success (Bruce Huber) (View outline – presentation will not be public.)

 

Connect with Us

Filter News

Search News

Authors

Angie ComerAngie Comer

Software

Barb CarrBarb Carr

Editorial Director

Chris ValleeChris Vallee

Human Factors

Dan VerlindeDan Verlinde

VP, Software

Dave JanneyDave Janney

Safety & Quality

Garrett BoydGarrett Boyd

Technical Support

Ken ReedKen Reed

VP, Equifactor®

Linda UngerLinda Unger

Co-Founder

Mark ParadiesMark Paradies

Creator of TapRooT®

Per OhstromPer Ohstrom

VP, Sales

Shaun BakerShaun Baker

Technical Support

Steve RaycraftSteve Raycraft

Technical Support

Susan Napier-SewellSusan Napier-Sewell

Marketing & Communications Strategist

Wayne BrownWayne Brown

Technical Support

Success Stories

We held our first on-site TapRooT Training in mid-1995. Shortly after the training we had another…

Intel

At our phosphate mining and chemical plants located in White…

PCS Phosphate, White Springs, Florida
Contact Us