Category: Software

Join TapRooT® today at noon EST for Facebook Live!

June 20th, 2018 by

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Join TapRooT® professionals Benna Dortch and Ken Reed today at noon EST for a Facebook Live discussion: Integrating TapRooT® with Enablon EHS Software. Earlier this month, TapRooT® was recognized as Enablon’s Technology Partner of the Year, awarded to the partner with innovative technological solutions that has successfully integrated its solutions with the Enablon platform to increase value for Enablon clients. Take a further look at Enablon and the Enablon Excellence Awards in the below article.

5 Companies Recognized for Excellence at SPF EMEA 2018

TapRooT® offers root cause analysis software, training, and consulting globally. The TapRooT® software guides users through the incident investigation process with ease. The company’s solutions are used by leading companies  to investigate and fix the root causes of all types of mission-critical problems.

As always, please feel free to chime in on this Wednesday discussion in real time. Or, leave a comment and we’ll get back to you.

Here’s how to join us for Facebook Live:

Where? https://www.facebook.com/RCATapRooT/

When? Today, Wednesday, June 20

What Time? Noon Eastern | 11:00 a.m. Central | 10:00 a.m. Mountain | 9:00 a.m. Pacific

TapRooT® is the best method for performing investigations and doing root cause analysis. TapRooT® Training Courses are designed to further your professional development and help you in your investigations and corrective actions. We’re happy to come to your workplace to teach your team onsite, just let us know or call us: 865.539.2139.

Save the date for our upcoming 2019 Global TapRooT® Summit, March 11-15, 2019, in the Houston, Texas, area at La Torretta Lake Resort.

Technically Speaking – How to Insert SnapCaps into a PowerPoint Presentation

January 25th, 2018 by

Ever wanted to take just a portion of a SnapCharT® and put it into a Powerpoint presentation? Watch as the TapRooT® Tech Guy discuss the process in our new TapRooT® VI release.

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, it doesn’t mean it has to be complicated!

Technically Speaking – Adding Analysis Comments to Reports

August 24th, 2017 by

This week in Technically Speaking we want to introduce an update to the TapRooT® VI software. Users can now add Analysis Comments to their custom report builder! View the PDF below to get the full scoop!

If you are unable to view the copy of this information to store locally on your computer, click on the link below the document to download the white paper to your machine.

 

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor. Remember, just because it’s technical, doesn’t mean it has to be complicated!

Technically Speaking – User Settings Menu

July 27th, 2017 by

In an effort to make our new TapRooT® users aware of the great features introduced in TapRooT® VI, we want to highlight some of our previous posts about TapRooT® VI features. Let’s take another look at User Settings.

If you are unable to view this video we have included a downloadable document that outlines this feature.

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor. Remember, just because it’s technical, doesn’t mean it has to be complicated!

Technically Speaking – June Customer Satisfaction Survey Prize Winner

July 6th, 2017 by

Here at System Improvements, customer satisfaction is very important to us. We strive to ensure our customers’ questions are treated in a timely and efficient manner.

This is so important to us that it’s actually part of our Technical Support Mission Statement:

To provide timely, courteous and effective technical support to System Improvements staff and all TapRooT® customers, achieving customer satisfaction and process efficiency.

In order to ensure we are providing great service, we have implemented a new customer satisfaction rating system, where our customers can rate their experience with our Support Team. The feedback has been extremely valuable to us.

As a thank you to all our customers who take the time to fill out a Survey, all respondents are entered into a monthly drawing to win a TapRooT® polo shirt.
Everyone, congratulate Joseph Szwarek, Asst Director of EH&S of Halliburton as the polo shirt winner for the month of June!

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Success Stories

Using TapRooT® to Improve Investigations, Stop Fault Finding, Reduce Injuries, & Cut Workers’ Compensation Costs Submitted by Dave Hales, Safety & Compliance Supervisor, Skyline Mines, Canyon Fuel Company, LLC   Challenge Skyline Mines is an underground coal mining operation with over 350 employees. Our challenge is to go from a company with a better than …

If you are a TapRooT® User, you may think that the TapRooT® Root Cause Analysis System exists to help people find root causes. But there is more to it than that. TapRooT® exists to: Save lives Prevent injuries Improve product/service quality Improve equipment reliability Make work easier and more productive Stop sentinel events Stop the …

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